My antminer s19 shows 0 real time hash rate

[Michael046]

Hey everyone, i have an antminer s19 that shows normal temp and 88 chips for three hasboards and normal mining pool too for some reason tho real time hash rate is zero(theoretical hash rate is also where it should be) what can i do to fix this help pls!!!

[1714833315]

1714833315

[1714833315]

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[mikeywith]

theoretical has rate is "theoretical" so it means exactly nothing, it's hard to troubleshoot this kind of issue without a complete kernel log for the miner (after it has been running for at least 5-10 minutes) and a screenshot of the status page.

A little history would also help, was this miner working fine before? the more detail the easier the troubleshooting.

[BitMaxz]

If your miner is running you can see its hashing on the miner's dashboard you might be just excited to see your real-time hashrate on the pool you need to wait for a while before you can see the real-time hashrate on the pool.

Can you mention here what pool do you mine? You can switch to another pool to try.

[seek3r]

As already mentioned it would be helpful to get some more details.

Some classic troubleshooting would be to restart the miner and check the connections (make sure that all cables for data connection and power are plugged in).
Check the version of the firmware or u might wanna reset the miner configuration to the factory settings?

[ZeusBtc.com]

Here are some solutions for zero hash rate on the S19 Hashboard.
https://www.zeusbtc.com/articles/asic-miner-troubleshooting/4501-zero-hash-rate-solution-for-s19-miners
If you can provide kernel log and status page screenshots like mikeywith said, others will be able to help you find the cause of the failure faster.