BC GAME SCAMMING ME OUT OF MY BONUS WINNINGS

[Coin_trader]

1) The balance of the bonus is REAL USDT BALANCE (not BCD bullshit) and thus = WITHDRAWABLE

This is correct. BC bonus system is in the form of BCD tokens locked until wagering requirements meet. This only means that you use real balance to play and win that amount which is not covered by the 100% max profit in the bonus since it’s from your real balance wagering. Those max profit capped is only for those locked BCD once claimed and use to bet.

It’s really utterly useless to have a terms that will limit a profit on a real balance just because there’s an active bonus balance that is currently locked. I hope you can get your profit. Although it’s really through that BC become stricter due to multiple bonus abuse on their casino recently. They revised most of their bonuses structure just to avoid this abusers.

PS: You should use a self-moderated topic next time if you want to have an off-topic free thread.

[1714856684]

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[1714856684]

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[1714856684]

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[Jannn]

According to this image here: https://imgbb.com/DYYr4G2

The BC.GAME representative said he was already in contact with the devs/back-end team for a resolution, that was almost 48 hours ago already
And since then, he disappeared from the forum again and left my case as well as the other 2 guys who have scam reports against BC.GAME unattended, as well.

Very good display of '' care '' for their reputation.

[Jannn]

It seems they don't give a fuck about their reputation at all and have nothing to say neither about my case anymore neither about the other 2 cases of scam opened against them here as well.

It's taking too much of time to resolve, i'll give them until next tuesday max, to resolve this.
If not i'm gonna open an official dispute against them soon, with the CEG directly (Curação Egaming)
Which is their license regulator...

Pretty sure with all my evidences i'll win this and they will have to pay my winnings, and stop being fucking dirty bitch ass scammers.

[Jannn]

FUNNY ASS REPLIES FROM BC.GAME TO MY CASE, ON CASINO GURU COMPLAINT RESOLUTION BOARD 
THEY DOING ALL IN THEIR POWER TO TRY TO DENY THE PAYOUT OF MY WINNINGS LOLLLLLLLLLLLL
EVEN STATING THAT '' IF I HAD NOT USED UP MY DEPOSIT / LOST MY DEPOSIT AND SUBSEQUENTLY PLAYED ONLY WITH THE BONUS, I WOULD BE ENTITLED TO THE WINNINGS LOLLLLLLLLLLLLL "
FUNNY ASS JOKERS !

HERE'S THEIR REPLIES IN FULL

Dear Adam





The player made a deposit of 129.215591 USDT and received an equal 100% bonus, resulting in an additional 129.215591 USDT.



Key points from the deposit bonus terms include:

- Players must use their real funds before tapping into the bonus.

- After fulfilling wagering requirements, the maximum amount that can be withdrawn from the bonus is equivalent to the bonus amount itself (capped at $10k), meaning 129.215591 USDT in this scenario.



Here's a breakdown of the events:

1. The player utilised their entire deposit, reducing it to $0.

2. Gameplay then continued using the bonus funds of 129.215591 USDT.

3. The player then met the wagering requirements.

4. At this point, the player's account balance stood at 3379.132111 USDT.

5. The excess 3249.91652 USDT was subsequently deducted.

6. The allowable amount, 129.215591 USDT, was left for the player to use normally.



While the sequence aligns perfectly with our deposit bonus terms, I recognise the potential confusion from the term "withdrawable funds" in the popup. Although the balance was technically "withdrawable", the terms imposed a cap, resulting in the addition of only 129.215591 USDT.



Best regards,



BC.GAME

Hello Adam



If a player has used up their deposit and is playing with bonus funds, then the mentioned situation applies. However, if they still have remaining deposit funds, they would receive their winnings as usual. It's crucial to highlight that we later modified this rule, allowing players to use their bonus funds initially and potentially double their deposit if they meet the wagering criteria. Furthermore, at the end of the end of last week, we've temporarily suspended this bonus to implement further enhancements.



Further information of the ratio of wagering for different games is within the deposit bonus terms - https://bc.game/help/bonus



Best regards,



BC.GAME

FUNNY ASS SCAM JOKERS

[Jannn]

BIG TIME SCAMMERS MAN AND FURTHERMORE: ONLY TOOK ACTION / STARTED REPLYING OR SAYING SOMETHING ABOUT THE SITUATION
AFTER I HAVE REPORTED THEM TO CASINO GURU, FIRST OF ALL

THIS DEMONSTRATES THEIR CLEAR ' COMPROMISE ' WITH THEIR REPUTATION LOLLLLLLLLLLLL 

[Don Pedro Dinero]

What is starting to smell a bit fishy to me is that the representative does not come to this thread and give public explanations as we have seen in other threads. It seems to be only private communications with the OP and if you think you've done everything right, or even if you think you've made a mistake but you're working it out, there should be no problem explaining it in a thread that accuses you of scamming.

[Jannn]

HERE'S THEIR LATEST RESPONSE BELOW TO THE CASE ON CASINO GURU:
IF CASINO GURU DOES NOT RESOLVE THIS, WHICH MOST LIKELY THEY WON'T I'M GONNA OPEN A OFFICIAL DISPUTE WITH THE CEG DIRECTLY AGAINST THEM FOR MY WINNINGS.

I understand your feelings on this matter. However, it is crucial to thoroughly go over the terms and conditions for each promotion in any casino, as they might vary based on the specific offer. If anything seems unclear, our live support is always available to clarify any doubts. It's worth noting that there was an option to opt out of the bonus as well.



We always aim to provide a positive experience for our users. While I regret that this situation didn't meet your expectations, the bonus was applied in line with the terms. Unfortunately, we can't do anything further regarding this specific case.



Best regards,



BC.GAME

'' PETTY '' SCAM CASINO MAN !
WITH FUNNY ASS BONUS LOLLLLLLLLLLLLLLLLLLLLLLLL
DOES NOT WANTS TO LOSE EVEN $10 BUCKS, THEY JUST WANT TO STEAL / TO WIN.

[acroman08]

Dear Adam





The player made a deposit of 129.215591 USDT and received an equal 100% bonus, resulting in an additional 129.215591 USDT.



Key points from the deposit bonus terms include:

- Players must use their real funds before tapping into the bonus.

- After fulfilling wagering requirements, the maximum amount that can be withdrawn from the bonus is equivalent to the bonus amount itself (capped at $10k), meaning 129.215591 USDT in this scenario.



Here's a breakdown of the events:

1. The player utilised their entire deposit, reducing it to $0.

2. Gameplay then continued using the bonus funds of 129.215591 USDT.

3. The player then met the wagering requirements.

4. At this point, the player's account balance stood at 3379.132111 USDT.

5. The excess 3249.91652 USDT was subsequently deducted.

6. The allowable amount, 129.215591 USDT, was left for the player to use normally.



While the sequence aligns perfectly with our deposit bonus terms, I recognise the potential confusion from the term "withdrawable funds" in the popup. Although the balance was technically "withdrawable", the terms imposed a cap, resulting in the addition of only 129.215591 USDT.



Best regards,



BC.GAME

so, rohang was right all along. that being said, seeing that it was shown on the screenshot that the withdrawable amount is $3k+ I am not surprised that you thought that was the amount you would be able to withdraw(even me would probably think that would be the amount I'd be able to withdraw) they really need to fix how much exactly a gambler will be able to withdraw on their "rollover details" pop-up when it comes to deposit bonuses, they even admitted themselves that what shown on the rollover detail could cause confusion.

[Don Pedro Dinero]

so, rohang was right all along.

In case anyone gets lost amidst all the shouting from the OP:

<...> did you think about it before depositing ?
I have not deposited since the new bcgame update there  and  i never will

you needed to read their bonus rules

https://bc.game/help/bonus

"• The maximum winnings that will be paid out resulting from Deposit Bonus will be 100% of the bonus amount. Any winnings exceeding this amount will be forfeited."

Thats why they forfeited  your balance, but i guess they owe u 30 $ more (129 payout and not 99)

Deposit bonuses are almost always with hidden catches like this, casinos dont give free money  to people period.

<...>

yea no, casinos are the ones hustling people with these deposit bonuses

I believe such a rule would be illegal in regulated gambling in Europe. But since the casino has a Curaçao licence, arguing about the legitimacy of the rule is basically a waste of time.

So if you deposit $100 to get a bonus of another $100, it doesn't matter if you win $100,000, they will only let you withdraw a maximum of another $100? I would never deposit in a casino like this in my life, and I haven't played in crypto casinos for a couple of months now, but you have to be very careful with these rules, because casinos tend to copy them.

[Jannn]

I would never deposit in a casino like this in my life

Yeah 100% right, i'm also not playing on this motherfuckers anymore......

By the way let me ask: You mentioned not playing on '' crypto '' casinos anymore.

So, which casino are you using this days ?
Could you name a few where you been playing if you don't mind ?

I'm always trying to find new casinos WORTHY of being played at, and with a nice selection of '' skill '' based games (like tower, cards, etc)
that depends on skills rather than chance, and can be beatable.

And: As a last resort based on a argument similar to yours (of it being illegal) i'll try to open dispute directly with CEG (Curação Egaming, their regulators) as soon as my claim dispute finishes, on casino guru, then....

[rohang]

so, rohang was right all along.

yea ofcourse, BCGAME has been changing the TnC's but theyre always with hidden catches like this.

nice selection of '' skill '' based games (like tower, cards, etc)
that depends on skills rather than chance, and can be beatable.

im curious, why do you think towers is a game of skill and not chance ? since every hand is unique and results dont depend on previous/next hands

[Jannn]

im curious, why do you think towers is a game of skill and not chance ? since every hand is unique and results dont depend on previous/next hands

Because the tower game is similar to zener cards / card guessing games (which can thus be TRAINED/IMPROVED) different than just pressing buttons on a slot machine and '' hoping lady luck '' would help you.

It's methods used by " thought " training schools.

refer to examples:

1) https://www.youtube.com/watch?v=_39TDX_r8gY
2) https://www.youtube.com/watch?v=iTgHq9qPGr0

Where essentially the object in question is hidden from sight and it takes a good deal of '' guessing '' on the individual (high use of brain)
 to make the correct '' prediction '' of which tile/square is the correct answer.

This requires a lot of brain effort, and trained guessing skills.
Certainly, the tower game can be played RANDOMLY like a game of chance, as well.

But a '' trained '' human on guessing skill, can excel easily, on this kinds of games, and thus beat them/lower the house advantage significantly and eventually reach some fat payouts/jackpots this way; provided the game is FAIR and have no cheating mechanisms into play (which most casinos sadly employ as they are not here to lose $$$ despite their bullshit excuses about PROVABLY FAIR system, which is a lie  )

A trained individual would have above average probability of predicting the outcome correctly (with odds of like 1:30 of reoccurring or better, for example)
and this is more than enough to beat the game once or a few times, putting the player in significant profits.

On tower, to reach the top and hit a jackpot, one does not even need to be super skilled on guessing cards/guessing games.

One only need a SMALL DEGREE of advantage/skills (in a '' predictable '' way/repeating basis, not just a random lucky run but on a test of at last 100x or more rounds)  in order to be massively profitable and hit one or several jackpots in the proccess...

[Jannn]

As said, CEG does offer ICHS, a non-mandatory service that is available free of charge to all players asking for support pertaining to IP Operators within the CEG-Ecosystem. However in this case, CEG cannot offer ICHS free of charge and/or without prior engagement. CEG has determined that it has not been authorised to make any determinations in this case, as the potential complaint pertains to an IP operator that exists outside of the CEG-Ecosystem. The brand, as meant in article 1(i), CCRG 2022:


(1) may be regulated by a licence holder, other than CEG; or

(2) may have in the past been regulated by CEG, however not at the time the said message was received and/or the operator engaged with another licence holder without proper deboarding with CEG; or

(3) may be unregulated and it is offered as a falsification as meant in article 2(s), CCRG 2022 of an original under the false appearance that it has obtained the rights from the licence holder or any third party to do so, such as however not limited to breach of intellectual property rights and the use of a facsimile aimed at creating the false appearance of being the original; or

(4) may be unregulated as meant in article 2(a), CCRG 2022.


In order to check/re verify whether an IP Operator is regulated by CEG, please use CEG’s licensee register: https://www.curacao-egaming.com/public-and-players/authenticity


CEG has recently made its services available for parties outside of the CEG-Ecosystem, however as it has not been engaged and/or mandated by the government or other licence holders to do so at this time and/or an existing subscription may have ended, the potential complaint is hereby introduced to the appropriate authority for further handling, in compliance with article 4(6), CCRG 2022: “The licence holder shall report to any regulator, prosecutor or public authority it deems appropriate, any structure, act or conduct of which it does not have the possibility authority or responsibility, mandate or authority to make a determination as described in article 4(5), including however not limited to complaints that do not relate to a sublicense that is not regulated by the licence holder.”

Opened a scam report complaint with this motherfuckers on CEG directly (Curação Egaming) where they are SUPPOSEDLY registered officially/licensed...
and to my surprise only to discover this casino is a 100% scam/unlicensed casino.

As CEG informed won't handle my case against them because the casino in question does not hold a license in curação at all.
as can be seen on this quote from their reply on above quote block.

lol

[Don Pedro Dinero]

Opened a scam report complaint with this motherfuckers on CEG directly (Curação Egaming) where they are SUPPOSEDLY registered officially/licensed...
and to my surprise only to discover this casino is a 100% scam/unlicensed casino.

As CEG informed won't handle my case against them because the casino in question does not hold a license in curação at all.
as can be seen on this quote from their reply on above quote block.

lol

So they simply said they had a licence from Curaçao, when it was false. I wonder how many more are like this, because every now and then new casinos appear that don't have problems to deposit and then they hide behind licenses and regulations to put problems for withdrawals. They run a signature campaign that has been put on hold and there have been other accusations, which al together seems to confirm that it is 100% scam.

[Jannn]

Opened a scam report complaint with this motherfuckers on CEG directly (Curação Egaming) where they are SUPPOSEDLY registered officially/licensed...
and to my surprise only to discover this casino is a 100% scam/unlicensed casino.

As CEG informed won't handle my case against them because the casino in question does not hold a license in curação at all.
as can be seen on this quote from their reply on above quote block.

lol

So they simply said they had a licence from Curaçao, when it was false. I wonder how many more are like this, because every now and then new casinos appear that don't have problems to deposit and then they hide behind licenses and regulations to put problems for withdrawals. They run a signature campaign that has been put on hold and there have been other accusations, which al together seems to confirm that it is 100% scam.

Yes, so now CEG has said that it's forwarded my case to '' other '' commission board, that SHOULD have competent authority to handle and to be able to move my request further as per this text on below

CEG has recently made its services available for parties outside of the CEG-Ecosystem, however as it has not been engaged and/or mandated by the government or other licence holders to do so at this time and/or an existing subscription may have ended, the potential complaint is hereby introduced to the appropriate authority for further handling, in compliance with article 4(6), CCRG 2022: “The licence holder shall report to any regulator, prosecutor or public authority it deems appropriate, any structure, act or conduct of which it does not have the possibility authority or responsibility, mandate or authority to make a determination as described in article 4(5), including however not limited to complaints that do not relate to a sublicense that is not regulated by the licence holder.”


Recommendation: handle the referred matter within 7 (seven) days after referral


CEG recommends under the CCRG 2022 that the authorities provide the said individual with an answer within 7 (seven) days after referral, as, for AML/CFT purposes, CEG is not authorised/has not been engaged to determine, in compliance with article 4(5), CCRG, whether the message contains a description of events that may qualify for criminal referral of either an unusual structure or act or conduct by player (a participant as meant in article 1(bo), CCRG 2022), operator (a person as meant in article 1(bj), CCRG 2022 and/or both.


If you are seeking assistance in handling this matter and/or information on available subscriptions for complaint handling/ICHS outside of CEG’s Ecosystem, please contact your CEG B2B representative/contact person directly and include the ICHS ticket number as mentioned in the subject line of this email.

Best regards,
Curaçao eGaming | ADR Department

so let's wait and see i'll update shortly once i hear something back again

[rohang]

CEG has recently made its services available for parties outside of the CEG-Ecosystem, however as it has not been engaged and/or mandated by the government or other licence holders to do so at this time and/or an existing subscription may have ended, the potential complaint is hereby introduced to the appropriate authority for further handling, in compliance with article 4(6), CCRG 2022: “The licence holder shall report to any regulator, prosecutor or public authority it deems appropriate, any structure, act or conduct of which it does not have the possibility authority or responsibility, mandate or authority to make a determination as described in article 4(5), including however not limited to complaints that do not relate to a sublicense that is not regulated by the licence holder.”

Not 100% sure what this mumbo  jumbo means , (seriously why cant they write in simple words)

But im getting the idea that BCGAME license from curacao might have expired in 2021 since the pdf that they have linked in their website is dated 2021

[earlypaco]

I'm in the same boat as you are, if my complaint with CasinoGuru doesn't get resolved, Ill start looking elsewhere to find some honest party interested in putting a stop to these scams.

https://casino.guru/bc-game-casino-player-s-withdrawal-blocked-due-to

[Jannn]

I'm in the same boat as you are, if my complaint with CasinoGuru doesn't get resolved, Ill start looking elsewhere to find some honest party interested in putting a stop to these scams.

https://casino.guru/bc-game-casino-player-s-withdrawal-blocked-due-to

yeah brudda if this casino guru do not resolve your case send a email to this niggas here: https://www.gamingcontrolcuracao.org/contact
they are '' cc'ed '' on my case already from the curação egaming CEG that attached them to the convo, from this email here > info@gcb.cw
and they should reply me within 7 business days (some days has passed with no reply yet but need to wait more, let's see)

[Jannn]

I'm in the same boat as you are, if my complaint with CasinoGuru doesn't get resolved, Ill start looking elsewhere to find some honest party interested in putting a stop to these scams.

https://casino.guru/bc-game-casino-player-s-withdrawal-blocked-due-to

Hey earlypaco, the people from CGB board commission have replied to my email about the situation stating there's nothing they can do about this motherfucking scammers.

Here's their response, check:

Thank you for your email.

 

Unfortunately, the Curaçao Gaming Control Board (GCB) is currently not able to handle your request.

 

We are actively in the process of modernizing our gambling legislation and setting up our online gaming policies and procedures. As soon as we will formally start handling complaints, we will announce this on our website. We expect this to be the case in the first half of 2024.

 

We kindly point out in advance that the GCB will not investigate all complaints. For example, the GCB does not have the authority to adjudicate disputes between the complainant and the accused party and to settle claims or award damages.

 

Only if a complaint indicates a violation of the applicable regulations, the supervisory task of the GCB entails that this will be investigated further.

 

For the time being, we kindly suggest, that at all times you seek legal advice for any claims you may have vis-à-vis the license holder or other party or parties. We refer to the following page that contains a list of law firms established in Curacao that may be able to assist you:

http://www.dutchcaribbeanlegalportal.com/legal-contacts/law-firms?sid=102:Law-Firms-Curacao

So i think i'm gonna move this forward and hire a competent law firm to pursuit my fucking winnings + a dividend from legitimate embarassing damages.
I'll just wait for the resolution by casino guru first before pulling the trigger with this.

[Jannn]

FUCKING SCUM ASSHOLE CASINO PIECE OF SHIT

LOST THE BATTLE ON CASINO GURU AGAINST ME AND EARLYPACO AND STILL DECIDING THAT IT'S BETTER TO WALK AWAY WITHOUT PAYING
AND CARRY THE SHAME OF BEING CONSIDERED A = SCAM

RATHER THAN PAY US OUR MONEY

FUCKING THRASH CASINO SON OF A BITCH