Rollbit has literally has thrown my money away, sending it to an FTX address

[ineedhelpplease]

I click on the address where its sent to and it looks like starting Yesterday and Today, a bunch of money is just being mass sent to this one address, including my money
https://blockchair.com/bitcoin/address/3KUHpUCxaaJAsR5DQYB5rPYK8xwQprcZC9

is this something related to giving back the money from FTX victims? What's happening?

The money Rollbit sent was already confirmed and is now being transferred out. The outgoing transaction is being sent to a wallet used for consolidating recent deposits sent to FTX. There aren't any other clues as to the wallet's purpose because there is no other activity besides these consolidations.

The FTX claims website indicates that customers are only entitled to their balance prior to November 11, 2022. Since it is after the claim deadline and your lost funds were sent to FTX after the specified date it's not looking too favorable but perhaps the custodial service you used could amend their claim or submit a new one to try and get back those funds.

I've heard both that it's "easier" to get my money back since it was from after the crash but I also heard people say that its not gonna happen. I'm not sure what but I hope something can be done

[1714861538]

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[holydarkness]

I've heard both that it's "easier" to get my money back since it was from after the crash but I also heard people say that its not gonna happen. I'm not sure what but I hope something can be done

Have you got any email reply from them? If they replied, you can probably ask them what to do on this situation. If they haven't reply you, have you tried their other email address? Which one did you use to send them an email? support@ftx.com? Try these that's listed on their portal for claiming:

Code:

ftxinfo@ra.kroll.com
ftxquestions@kroll.com
ftxnoticing@ra.kroll.com
ftx@noticing.ra.kroll.com
claims@ftx.com

meanwhile, what's the development from the NFT company? Have they give you a legal power to control that wallet or something that might help you gain access to that fund?

[ineedhelpplease]

I've heard both that it's "easier" to get my money back since it was from after the crash but I also heard people say that its not gonna happen. I'm not sure what but I hope something can be done

Have you got any email reply from them? If they replied, you can probably ask them what to do on this situation. If they haven't reply you, have you tried their other email address? Which one did you use to send them an email? support@ftx.com? Try these that's listed on their portal for claiming:

Code:

ftxinfo@ra.kroll.com
ftxquestions@kroll.com
ftxnoticing@ra.kroll.com
ftx@noticing.ra.kroll.com
claims@ftx.com

meanwhile, what's the development from the NFT company? Have they give you a legal power to control that wallet or something that might help you gain access to that fund?

Unfortunately, no reply from support@ftx.com - I actually tried to find more but couldn't just a little while ago. I'm surprised these emails even exist. Really amazing how you found them

I didn't know those emails existed.  I'll try to email claims@ftx.com and ftxquestions@kroll.com and post here if there's a response

Thanks again, I really hope they respond this time.


Also, I've posted what happened with the company above. They said that they highly doubt I could get it back since this happened after the FTX collapse but no response since. I suppose if I keep asking and show that there's hope maybe they could.

[tvplus006]

...I never told him to send it there, we had no discussion about where my Rollbit funds would be sent to, and considering it was over a year since the deposit he should’ve talked to me before doing this. Why did this not at least happen? ...

As I understand it, your money was sent to the address that you specified in Rollbot during registration. And the fact that you did not change the address in a timely manner is only your fault, since the payment was sent to you in a timely manner using the details specified in your personal account.

[ineedhelpplease]

...I never told him to send it there, we had no discussion about where my Rollbit funds would be sent to, and considering it was over a year since the deposit he should’ve talked to me before doing this. Why did this not at least happen? ...

As I understand it, your money was sent to the address that you specified in Rollbot during registration. And the fact that you did not change the address in a timely manner is only your fault, since the payment was sent to you in a timely manner using the details specified in your personal account.

The first address where I deposited / withdrew was my address which I still own to this day. The same wallet I still use years later. They sent it to the address that deposited most recently, including money that wasn’t deposited from that address.

Unfortunately I can’t just change it. I should’ve just done this earlier yeah

[holydarkness]

...I never told him to send it there, we had no discussion about where my Rollbit funds would be sent to, and considering it was over a year since the deposit he should’ve talked to me before doing this. Why did this not at least happen? ...

As I understand it, your money was sent to the address that you specified in Rollbot during registration. And the fact that you did not change the address in a timely manner is only your fault, since the payment was sent to you in a timely manner using the details specified in your personal account.

That is pretty much established, OP acknowledged that he's in this situation due to his poor decision too. As Rollbit already done their duty and did nothing wrong here, nor can do anything about it, what we're trying to do [and what's left to do] is pursuing the FTX address and [if possible] recover the fund

[ineedhelpplease]

I'm surprised I received a response at all but
https://cdn.discordapp.com/attachments/1134382609984651265/1175194026761269368/image.png?ex=656a57ba&is=6557e2ba&hm=e13909af1fda74952a192c61769be8b555dc6e70962f49238b35e797e4ff9e28&

That's what it says

[holydarkness]

I'm surprised I received a response at all but
https://cdn.discordapp.com/attachments/1134382609984651265/1175194026761269368/image.png?ex=656a57ba&is=6557e2ba&hm=e13909af1fda74952a192c61769be8b555dc6e70962f49238b35e797e4ff9e28&

That's what it says

[Reuploaded to talkimg and adding some mark]

The text I underlined in red raised some concern in me. I hope I'm wrong, but the way I perceive it from their reply, they made some kind of "snapshot" of the balance during petition date, and what's claimable was what's recorded during that date, and thus your "deposit", which happens later than the snapshot, was not recorded.

The sentence I marked in blue, though, might offers something. Have you made an account on their portal and see if there's any claimable balance there? Given your fund on the NFT company's address was moved, maybe --just maybe-- it's recorded and claimable.

[ineedhelpplease]

I'm surprised I received a response at all but
https://cdn.discordapp.com/attachments/1134382609984651265/1175194026761269368/image.png?ex=656a57ba&is=6557e2ba&hm=e13909af1fda74952a192c61769be8b555dc6e70962f49238b35e797e4ff9e28&

That's what it says

[Reuploaded to talkimg and adding some mark]

The text I underlined in red raised some concern in me. I hope I'm wrong, but the way I perceive it from their reply, they made some kind of "snapshot" of the balance during petition date, and what's claimable was what's recorded during that date, and thus your "deposit", which happens later than the snapshot, was not recorded.

The sentence I marked in blue, though, might offers something. Have you made an account on their portal and see if there's any claimable balance there? Given your fund on the NFT company's address was moved, maybe --just maybe-- it's recorded and claimable.

Hopefully the red isn't an issue or else that would be scary. I'm slowly getting over the loss but would greatly help at this time if they could get it back. I tried making an account a few weeks ago but it says "Use your FTX credentials and the same MFA as you did before." meaning only the company is available to do this and check to see if there is any claimable balance.

So I suppose now, the next best thing to do is to tell the company about this, with the image you've showed and hope for the bets?

[holydarkness]

[image snip]

The text I underlined in red raised some concern in me. I hope I'm wrong, but the way I perceive it from their reply, they made some kind of "snapshot" of the balance during petition date, and what's claimable was what's recorded during that date, and thus your "deposit", which happens later than the snapshot, was not recorded.

The sentence I marked in blue, though, might offers something. Have you made an account on their portal and see if there's any claimable balance there? Given your fund on the NFT company's address was moved, maybe --just maybe-- it's recorded and claimable.

Hopefully the red isn't an issue or else that would be scary. I'm slowly getting over the loss but would greatly help at this time if they could get it back. I tried making an account a few weeks ago but it says "Use your FTX credentials and the same MFA as you did before." meaning only the company is available to do this and check to see if there is any claimable balance.

So I suppose now, the next best thing to do is to tell the company about this, with the image you've showed and hope for the bets?

Umm... yeah, I guess there is no harm in that, if you can ask them to spare a few minutes to create an account and see what's behind the "sign-up wall". I assume, from their email, it'll at least give us an idea if there's any fund recoverable, thus, answers your worries.