BC.Game - can't withdraw 7.97 BTC

[dplay]

It appears they have reopened the complaint at AG and have posted the following:



This was my response:



Edit: I've decided to accept their offer to refund my deposits, but I expect that to be done in BTC.


To update on where we are now: I agreed to forgo the profits and just have the deposits paid back to me. They asked for an address to pay out but not via the site but requested me to post on AG - fine. Then they made further nonsensical requests - asked me to share with them one of the transactions I made to deposit and then claimed them to be wrong. That is of course impossible as we have it all on blockchain.

After that they did not reply and went full radio silence. The AG complaint is now once again unresolved.

Also, my account is now blocked and I can't log in.





[moderator's note: consecutive posts merged]

[holydarkness]

BC stopped replying on AG. Initially, they stated that they'll settle with OP and they'll process the withdrawal promptly after they got the withdrawal addres from OP, which later became more and more like an excuse to prolong the process because they refuse to receive the address privately and it has to be public [up to this day I am not sure why], then they asked for TXID, that they later claim they couldn't confirm, although OP can do it just fine, and was actually took the txid from BC's own page. And ultimately, today, AG's deadline runs out and the case marked as unresolved.

As such, my summary on this thread will also change to reflect this development.

[robelneo]

As such, my summary on this thread will also change to reflect this development.

Good job for compiling BC game accusation threads, 1Xbit has a pinned post here in the scam section, can we one day see BC.Game pinned post here in the scam section to deter or discourage people from playing and joining BC.Game, we have seen how they blatantly disregard the rule of mediation, they disrespect AG decision in favor of the complainants but they keep delaying their action.

[holydarkness]

As such, my summary on this thread will also change to reflect this development.

Good job for compiling BC game accusation threads, 1Xbit has a pinned post here in the scam section, can we one day see BC.Game pinned post here in the scam section to deter or discourage people from playing and joining BC.Game, we have seen how they blatantly disregard the rule of mediation, they disrespect AG decision in favor of the complainants but they keep delaying their action.

I have a draft of a more... aesthetic format listing cases against them ready to be posted when the situation demanded, but I am refraining from it for the time being if we can. I'll consider to publish it as a more practical warning [compared to the summary that I borrowed a space from Don's reputation thread] if more cases lined against them on this forum. Otherwise, I am still hoping they come and resolve the problems against them and we don't have to end up like 1xbit and betnomi.

[dplay]

In the end I've received USDT124k. Even when we agreed for all bets to be deemed void and my deposit to be refunded, they decided to pay out not BTC (which I deposit and played) but USDT value of BTC, which is of course much more convenient for them considering how much BTC has jumped in value over the last month or so. Looking at todays rate that's another 1.25 BTC they've stolen from me.

I accepted the offer to be paid in USDT after consulting with efialtis and heeding his advice to take what's on the table. I'd like to thank him here as well as it seems they reactivated the AG complaint on 2 occasions I asked him to contact the casino for me.

At one point I was willing to go the legal route as some people I'm friends with from the industry claimed to know the right lawyers for the job. However after considering the state of the casino and all the red flags (casino rep not active on the forum anymore, account blocks, KYC taking months, unresponsive CS, extremely generous loyalty scheme, unable to make good on resolved disputes, refusing to pay out big winners, a huge number of complaints on AG and CG to name a few) I deemed it highly likely that they are having solvency issues and might not be around for as long as it takes for an international lawsuit to bear fruit. Honestly, at this point I'm happy to have gotten anything out.

I consider this casino to be a 100% scam. Small time players might still be okay to play for a while, as it's typical for a casino going under to refuse payouts to the few biggest winners in order to keep afloat. In this context high stakes players are the canary in the coal mine.

[holydarkness]

Ok, so umm... I'm honestly not sure I should be happy you get your fund back [at least some amount of it] or feel kinda upset because you lost a considerable amount from the rate difference. But, are we considering this case solved? If so, please mark it as solved and lock this thread, and I'll update the current list of the cases against them in regards to this. If you want to, I can add a note at the update log saying, "they decide to pay in USDT as per the deposit day's rate instead of in BTC as per the user requested as part of the deal"?

[ScamViruS]

In the end I've received USDT124k. Even when we agreed for all bets to be deemed void and my deposit to be refunded, they decided to pay out not BTC (which I deposit and played) but USDT value of BTC, which is of course much more convenient for them considering how much BTC has jumped in value over the last month or so. Looking at todays rate that's another 1.25 BTC they've stolen from me.

It is certainly a matter of concern how they have handled this matter, they have resolved it in such a way that they are ultimately in profit. It is risky to deposit such a big amount of funds in an online casino, where every day there are complaints against many well-known casinos that they have blocked their customers' funds by showing various excuses, then gamblers have to work hard to withdraw those funds. After seeing your experience, other gamblers will learn to be careful when handling big amounts of funds. This is very important because when gamblers have money in their wallets, their emotions work more than their intellect.

[Mate2237]

I blame the OP for leaving such a huge amount in a casino, and it would be more difficult this time they've parted ways with the forum. I don't know why you guys are not playing smart, any money in a custodial arrangement is technically not your money as they can do and undo. The lack of regulations and sanctions has also emboldened them.

Next time, you might want to have 5 different casinos to split your money and divide the risk.

You don't have to blame the op but the casinos. The Op is just a gambler and as a gambler he can deposit any amount of money to gamble and thinking to win bigger but in some casinos when they see big amount of money in their platforms they would think sometimes it for money laundering so they would freeze account and asked for personal verification. And moreover, BC.Game was one of the recognize casino in the forum but these days the complain from gamblers about BC.Game is getting out of hand. They are not their best enough again. They should not the opposite and leave oh.

The total number of Accusation threads on BC.Game is more than any other casinos in the forum right now.

[EarnOnVictor]

I blame the OP for leaving such a huge amount in a casino, and it would be more difficult this time they've parted ways with the forum. I don't know why you guys are not playing smart, any money in a custodial arrangement is technically not your money as they can do and undo. The lack of regulations and sanctions has also emboldened them.

Next time, you might want to have 5 different casinos to split your money and divide the risk.

You don't have to blame the op but the casinos. The Op is just a gambler and as a gambler he can deposit any amount of money to gamble and thinking to win bigger but in some casinos when they see big amount of money in their platforms they would think sometimes it for money laundering so they would freeze account and asked for personal verification.

I wonder why some people acted like you just did by trying to correct everything even when there is nothing to be corrected. You often advise people against holding their large deposit in a centralized exchange due to the custodial nature of it and advocate for keeping it in a self-custody arrangement. But it's now different here even as it's a custodial arrangement as well. What a hypocrisy!

Even the OP himself ended my conversation with him on this with a smile having rethought his fault. And for clarity, I never entirely blame the OP if you read my post insightfully but blamed him for having left such a huge money in that casino. It is his money and he can use it the way he wants, but it's not a bad idea to be smart as well, especially if it's a custodial arrangement where it's technically a gentle man's agreement that "I Owe You" which doesn't translate to "I Must Pay You."

[dplay]

Ok, so umm... I'm honestly not sure I should be happy you get your fund back [at least some amount of it] or feel kinda upset because you lost a considerable amount from the rate difference. But, are we considering this case solved? If so, please mark it as solved and lock this thread, and I'll update the current list of the cases against them in regards to this. If you want to, I can add a note at the update log saying, "they decide to pay in USDT as per the deposit day's rate instead of in BTC as per the user requested as part of the deal"?

Considering the issue "solved" would be an overstatement. Is there a word for "at least I got some of the money back from the thieves"?

Even the OP himself ended my conversation with him on this with a smile having rethought his fault.

Wut?

If you play high enough stakes, after a profitable gaming session you'll have a high balance, it's really that simple. Your advice to not hold large sums in casinos is tantamount to not playing high stakes, thus making gambling uninteresting for a number of people. So in essence you're on a gambling forum telling people it's their fault they're gambling. It adds nothing of value to the conversation.

[Shishir99]

But, are we considering this case solved? If so, please mark it as solved and lock this thread, and I'll update the current list of the cases against them in regards to this. If you want to, I can add a note at the update log saying, "they decide to pay in USDT as per the deposit day's rate instead of in BTC as per the user requested as part of the deal"?

We can't say it's solved as OP was forced to accept their offer. They did not give him the option to choose whether he would choose BTC or USDT. OP would surely choose BTC over USDT. Look how much he lost just because of the price difference. Moreover, they voided all his winnings. So, he did not even get his total deposit amount. I would suggest you write partially solved or something like that in your update log.

[holydarkness]

Ok, so umm... I'm honestly not sure I should be happy you get your fund back [at least some amount of it] or feel kinda upset because you lost a considerable amount from the rate difference. But, are we considering this case solved? If so, please mark it as solved and lock this thread, and I'll update the current list of the cases against them in regards to this. If you want to, I can add a note at the update log saying, "they decide to pay in USDT as per the deposit day's rate instead of in BTC as per the user requested as part of the deal"?

Considering the issue "solved" would be an overstatement. Is there a word for "at least I got some of the money back from the thieves"?

Ok, I laughed at this. I've actually updated the list few minutes ago, but I'll update it again to better fit your... feeling if you want. As I will encourage to refrain from using offensive words, may I suggest the wording to be... "got compensated with some amount of USDT, although not to what's agreed or desired. Thus, partialy solved, because the player still think he's not whole with the compensation but can't do much other than accepting the offer."


edit:

[...] I would suggest you write partially solved or something like that in your update log.

This one is better than my initial choice ["closed"].

[www.Gambler.Casino]

t seems only casino streamers "can" win millions of dollars. When ordinary players have problems with an amount ten times less. It is sad((
I'm surprised that such a large casino bcgame made so many problems for an honest player

[BitcoinGirl.Club]

Is there a word for "at least I got some of the money back from the thieves"?

It was wise to take whatever was in the table. Partially solved, let's keep it that way.
At-least you got something back which is a good news.

t seems only casino streamers "can" win millions of dollars. When ordinary players have problems with an amount ten times less. It is sad((

That's what they show you. In reality the streamers and the casino owners have internal deal. They just get paid for their time.

[PX-Z]

t seems only casino streamers "can" win millions of dollars. When ordinary players have problems with an amount ten times less. It is sad((

That's what they show you. In reality the streamers and the casino owners have internal deal. They just get paid for their time.

Only for paid partnership streamers though. But not to those who just make a video out of it without affiliation, just to show off or something. But it rarely happens as streamers with huge fandom or not that huge will probably mentioned their price for every video/stream made.

[BitcoinGirl.Club]

t seems only casino streamers "can" win millions of dollars. When ordinary players have problems with an amount ten times less. It is sad((

That's what they show you. In reality the streamers and the casino owners have internal deal. They just get paid for their time.

Only for paid partnership streamers though. But not to those who just make a video out of it without affiliation, just to show off or something. But it rarely happens as streamers with huge fandom or not that huge will probably mentioned their price for every video/stream made.

When you see a streamer is wagering hundreds of thousands of bets on slots and losing or winning anything from it, don't consider it real. Casino and them had a deal.

They receive balance from the casino with conditions like wager x time [30x or 50x something like that] if you win something after or if you have any balance after wagering the required amount then it's yours [there will be a maximum limit too, if the remaining balance cross the limit then the rest will be wiped from the account].

The deal can be a fee for the time they spend too. The same way, casino will credit them huge balance and they have to play the slots in front of their audience.

[BenCodie]

It's becoming increasingly intriguing that BC.Game are bragging about being open and transparent and yet this case is still unresolved. It is starting to make me think that this one user's balance is the one that is being used to provide the resolutions to all of the other cases.

Once this case is resolved, only then will I believe that BC.Game have come here with yet another account to make right. 7.97 BTC is a large enough amount of money for them to compensate all of the others they temporarily scammed, rebuild enough reputation to make out as if they are good enough to use, and leave this user unpaid.

I will chew on my words happily if they come back to this thread and make things right with this user. This is the case I have my eye on most.

note: I am aware that BC.Game considers this resolved - however receiving money back in USDT does not consider this solved. It's confiscation of winnings, loss of value and still, potentially unfair confiscation of winnings.

Ok, so umm... I'm honestly not sure I should be happy you get your fund back [at least some amount of it] or feel kinda upset because you lost a considerable amount from the rate difference. But, are we considering this case solved? If so, please mark it as solved and lock this thread, and I'll update the current list of the cases against them in regards to this. If you want to, I can add a note at the update log saying, "they decide to pay in USDT as per the deposit day's rate instead of in BTC as per the user requested as part of the deal"?

Considering the issue "solved" would be an overstatement. Is there a word for "at least I got some of the money back from the thieves"?

Even the OP himself ended my conversation with him on this with a smile having rethought his fault.

Wut?

If you play high enough stakes, after a profitable gaming session you'll have a high balance, it's really that simple. Your advice to not hold large sums in casinos is tantamount to not playing high stakes, thus making gambling uninteresting for a number of people. So in essence you're on a gambling forum telling people it's their fault they're gambling. It adds nothing of value to the conversation.

This user doesn't seem happy with the result:

An update on my scam accusation: https://bitcointalk.org/index.php?topic=5471569.msg63209143#msg63209143

In the end I've received USDT124k. Even when we agreed for all bets to be deemed void and my deposit to be refunded, they decided to pay out not BTC (which I deposit and played) but USDT value of BTC, which is of course much more convenient for them considering how much BTC has jumped in value over the last month or so. Looking at todays rate that's another 1.25 BTC they've stolen from me.

I accepted the offer to be paid in USDT after consulting with efialtis and heeding his advice to take what's on the table. I'd like to thank him here as well as it seems they reactivated the AG complaint on 2 occasions I asked him to contact the casino for me.

At one point I was willing to go the legal route as some people I'm friends with from the industry claimed to know the right lawyers for the job. However after considering the state of the casino and all the red flags (casino rep not active on the forum anymore, account blocks, KYC taking months, unresponsive CS, extremely generous loyalty scheme, unable to make good on resolved disputes, refusing to pay out big winners, a huge number of complaints on AG and CG to name a few) I deemed it highly likely that they are having solvency issues and might not be around for as long as it takes for an international lawsuit to bear fruit. Honestly, at this point I'm happy to have gotten anything out.

I consider this casino to be a 100% scam. Small time players might still be okay to play for a while, as it's typical for a casino going under to refuse payouts to the few biggest winners in order to keep afloat. In this context high stakes players are the canary in the coal mine.

And personally, neither am I.

It seems like the user took the resolution only because he doubted solvency of bc.game - in other words, out of fear, not fairness.

As said on another thread - I hope that the community does not just let this casino get away with holding so many funds in limbo, and that the community also thinks about all of the players who might not have bothered visiting a mediation platform, or posted publicly, and may still be at a loss.

[BC.Game Support]

After thorough consideration and in consultation with our administration team, we have reached a decision regarding the compensation for the user. In an effort to address the matter comprehensively and transparently, we have opted to reimburse the user with the remaining funds that were lost due to the Bitcoin price fluctuations.

As a demonstration of our commitment to resolving the issue at hand, we have successfully transmitted $46,000  to the user in question. This brings the cumulative total disbursed to an amount of $170,000.

We sincerely hope that this resolution is to the satisfaction of the concerned user and that it contributes to rebuilding trust within our forum community. Our intention is to ensure that every member feels valued and that their concerns are addressed with the utmost diligence.

Should there be any further inquiries or feedback, we encourage users to reach out to our dedicated support channels.

[acroman08]

-snip

I see that several scam accusations against your gambling site have been resolved, I have to say that I applaud that your team and your gambling site are trying to resolve BC.games scam accusations that have been raised against your gambling casino.

@OP if you see the latest post of BC.game support, would you mind confirming that you have received the $46k they have transmitted to you as compensation for the funds that were lost due to bitcoin price fluctuations?

[dplay]

I'd like to confirm that BC.Game have indeed paid me an additional 46k. It's nice to see they're alive and kicking, they might not be going under after all.

Seeing they're committed to work on their reputation here, I'd like to use the opportunity and ask them to comment on the initial confiscation of my funds on the basis of faulty BJ play. To remind everyone, BC.Game's claim is the following:



So they claim I played a game which had RTP above 100%, yet they also admit I lost money playing it. That's why they decided to void all my bets and refund my deposits.

In the interest of fairness and transparency, I ask of them to comment in detail the alleged exploit in the rules. Considering they now claim the game is "fixed" there is no security reason why they wouldn't be able to comment.

Please explain to the community why you confiscated over 3btc from my account. Thanks.