STAKE.COM SCAMMED ME FOR 10k

[Patriots89]

Hey everyone,

Stake.com scammed me for close to $10,000.

Here is my story and all the proof which is attached.

Bet slips
https://ibb.co/VgsPBmB
https://ibb.co/ncRFNfP

Proof of score and live stream

https://ibb.co/BcBbVSq
https://ibb.co/pQW5k5F
https://ibb.co/FBNs1hf

LIVE VIDEO STREAM


Here is the match

https://m.youtube.com/watch?v=4c0i8zyFBHk

Start at 27 seconds and it ends at 4 minute mark. As you can see, after the first half (around 2 minute mark of the video) the score was 2-1

So I bet this match before it started. Stake.com lost connection and in the 14th minute, the odds were all off the board. I was watching the live stream and after the first half, the score was 2-1. This means that both of my bets were winning bets.

In about the 77th minute, they got disconnected and stake.com decided to cancel the game. As my wagers were on the first half, I should have been paid on BOTH bets as the first half was completed and the result of the full game had no impact on my bets.

I have tried to contact stake support but they continue to ignore me.

[acroman08]

don't casinos that have sportsbooks on their site have certain rules that are exclusive to sports betting? I mean, it is possible that there is a rule on their sportsbook's Terms and conditions that if the match is cancelled or suspended because of technical issues(you mentioned that they lost "connection" or "got disconnected"), all bets bets will be void.

anyway, don't stop contacting them, it'll be good to get an explanation directly from them.

[Kirito89]

don't casinos that have sportsbooks on their site have certain rules that are exclusive to sports betting? I mean, it is possible that there is a rule on their sportsbook's Terms and conditions that if the match is cancelled or suspended because of technical issues(you mentioned that they lost "connection" or "got disconnected"), all bets bets will be void.

anyway, don't stop contacting them, it'll be good to get an explanation directly from them.

That's exactly correct , if a match is cancelled, then the bet is cancelled/voided, regardless of the result.

In this case if OPs bet would have been losing, and game got cancelled in the end, he would request the casino to void the bet as it got cancelled.

[Dunamisx]

When things like this happens, have you considered the first place to take your complain to before proceeding for a scam accusation, you have to go to their ANN thread discussion page and hear what others have to say concerning this, their representative is also there, they will assist you on areas they can be of help, also, you have to consider that you strictly follows their rules as expected because once you violated any, you are liable to have such encounter.

[rohang]

I have tried to contact stake support but they continue to ignore me.

what do you mean ignore ? surely they didnt leave u on read?

Was this bet placed pre match or live?  If this  was placed prematch you should be 100% paid,

Even if it was placed live you still should be paid unless there was already a goal when you bet, im sure stake has time stamps

[AHOYBRAUSE]

I have tried to contact stake support but they continue to ignore me.

what do you mean ignore ? surely they didnt leave u on read?

Was this bet placed pre match or live?  If this  was placed prematch you should be 100% paid,

Even if it was placed live you still should be paid unless there was already a goal when you bet, im sure stake has time stamps

You can find it out yourself.
He wrote: "So I bet this match before it started. "

The only thing that might have happened is that the game started earlier than it was supposed to be.
You bet a lot of money on exactly the 2 results that won in the first half.
Maybe you already knew the result ? Could be that bet 1 exceeded the limit so you bet on something else that won.

Not an accusation, just a possibility.

Support won't just ignore you. Post here what they said in chat support, maybe they wrote exactly what I just said. 

[Mahdirakib]

In about the 77th minute, they got disconnected and stake.com decided to cancel the game. As my wagers were on the first half, I should have been paid on BOTH bets as the first half was completed and the result of the full game had no impact on my bets.

Can you refer to the terms which says that betting on a FIFA event won't be voided if the match is cancelled for the disconnection of the players? Perhaps, the game was considered as paused for the disconnection of the players, and they have voided the bets based on the general terms of Esports.

If a match is paused/postponed and not rescheduled to a later time within 24 hours of the actual scheduled start time, then all bets on that match will be voided.

[Patriots89]

I have tried to contact stake support but they continue to ignore me.

what do you mean ignore ? surely they didnt leave u on read?

Was this bet placed pre match or live?  If this  was placed prematch you should be 100% paid,

Even if it was placed live you still should be paid unless there was already a goal when you bet, im sure stake has time stamps

You can find it out yourself.
He wrote: "So I bet this match before it started. "

The only thing that might have happened is that the game started earlier than it was supposed to be.
You bet a lot of money on exactly the 2 results that won in the first half.
Maybe you already knew the result ? Could be that bet 1 exceeded the limit so you bet on something else that won.

Not an accusation, just a possibility.

Support won't just ignore you. Post here what they said in chat support, maybe they wrote exactly what I just said. 

The games never start “early” and if I knew the results, I wouldn’t lost the other hundred fifa matches I bet.

They are refusing to pay me even though the bet was placed PRE MATCH and the video replay clearly shows the score at halftime.

This is their response 

“The odds provider has confirmed there's been connection issues for this whole series. and for the game in question there were 2 goals scored when the stream dropped.
This has therefore voided all bets even in the first half, and match cancelled."

This explanation really doesn’t make sense because I was betting fifa games for a few hours and there were no issues until they decided to cancel that bet. If you see in the YouTube replay, in about the 70th minute the girls just pause the game and then quit. Super sketchy.

[AbuBhakar]

don't casinos that have sportsbooks on their site have certain rules that are exclusive to sports betting? I mean, it is possible that there is a rule on their sportsbook's Terms and conditions that if the match is cancelled or suspended because of technical issues(you mentioned that they lost "connection" or "got disconnected"), all bets bets will be void.

anyway, don't stop contacting them, it'll be good to get an explanation directly from them.

That's exactly correct , if a match is cancelled, then the bet is cancelled/voided, regardless of the result.

In this case if OPs bet would have been losing, and game got cancelled in the end, he would request the casino to void the bet as it got cancelled.

Technically speaking his bet should be settled since he is betting on the half time of the game while the match is already on the second half. It canceled right after the 1st half which his bet is not affected anymore on any potential result of the game regardless if it’s continue or not.

I understand the sentiment of the OP since his bet is already win if we use logic on analyzing his bet. The only problem is how the ToS define the result on this kind of game since that will rule out no matter how unfair it is.

FYI, he bet on over over 2.5 on first half while the score on the first half was 2-1. If the game run until 77 minutes of the game then his first bet should be valid win.

[Patriots89]

don't casinos that have sportsbooks on their site have certain rules that are exclusive to sports betting? I mean, it is possible that there is a rule on their sportsbook's Terms and conditions that if the match is cancelled or suspended because of technical issues(you mentioned that they lost "connection" or "got disconnected"), all bets bets will be void.

anyway, don't stop contacting them, it'll be good to get an explanation directly from them.

That's exactly correct , if a match is cancelled, then the bet is cancelled/voided, regardless of the result.

In this case if OPs bet would have been losing, and game got cancelled in the end, he would request the casino to void the bet as it got cancelled.

Technically speaking his bet should be settled since he is betting on the half time of the game while the match is already on the second half. It canceled right after the 1st half which his bet is not affected anymore on any potential result of the game regardless if it’s continue or not.

I understand the sentiment of the OP since his bet is already win if we use logic on analyzing his bet. The only problem is how the ToS define the result on this kind of game since that will rule out no matter how unfair it is.

FYI, he bet on over over 2.5 on first half while the score on the first half was 2-1. If the game run until 77 minutes of the game then his first bet should be valid win.

If I bet a halftime market in a REAL soccer game and the game gets cancelled in the second half, they don’t void first half bets, they settle them. Same thing should happen here.

[AbuBhakar]

don't casinos that have sportsbooks on their site have certain rules that are exclusive to sports betting? I mean, it is possible that there is a rule on their sportsbook's Terms and conditions that if the match is cancelled or suspended because of technical issues(you mentioned that they lost "connection" or "got disconnected"), all bets bets will be void.

anyway, don't stop contacting them, it'll be good to get an explanation directly from them.

That's exactly correct , if a match is cancelled, then the bet is cancelled/voided, regardless of the result.

In this case if OPs bet would have been losing, and game got cancelled in the end, he would request the casino to void the bet as it got cancelled.

Technically speaking his bet should be settled since he is betting on the half time of the game while the match is already on the second half. It canceled right after the 1st half which his bet is not affected anymore on any potential result of the game regardless if it’s continue or not.

I understand the sentiment of the OP since his bet is already win if we use logic on analyzing his bet. The only problem is how the ToS define the result on this kind of game since that will rule out no matter how unfair it is.

FYI, he bet on over over 2.5 on first half while the score on the first half was 2-1. If the game run until 77 minutes of the game then his first bet should be valid win.

If I bet a halftime market in a REAL soccer game and the game gets cancelled in the second half, they don’t void first half bets, they settle them. Same thing should happen here.

That’s exactly whatI’m thinking when we look only the evidence that you provided. The problem here is if they really flagged the game as voided already before the 1st half is over because you said already that there’s a problem on Stake connection which means there’s really a technical issue.

I’m not sure either if they will respond you on thread but I think your case needs intermediaries to review all the evidence especially on the Stake side. Use Askgambler to seek help because Stake reps rarely answer accusation here unless it’s really serious matter unlike your which is debatable due to the possible error on their side during the game which you acknowledge on your post.

[Patriots89]

don't casinos that have sportsbooks on their site have certain rules that are exclusive to sports betting? I mean, it is possible that there is a rule on their sportsbook's Terms and conditions that if the match is cancelled or suspended because of technical issues(you mentioned that they lost "connection" or "got disconnected"), all bets bets will be void.

anyway, don't stop contacting them, it'll be good to get an explanation directly from them.

That's exactly correct , if a match is cancelled, then the bet is cancelled/voided, regardless of the result.

In this case if OPs bet would have been losing, and game got cancelled in the end, he would request the casino to void the bet as it got cancelled.

Technically speaking his bet should be settled since he is betting on the half time of the game while the match is already on the second half. It canceled right after the 1st half which his bet is not affected anymore on any potential result of the game regardless if it’s continue or not.

I understand the sentiment of the OP since his bet is already win if we use logic on analyzing his bet. The only problem is how the ToS define the result on this kind of game since that will rule out no matter how unfair it is.

FYI, he bet on over over 2.5 on first half while the score on the first half was 2-1. If the game run until 77 minutes of the game then his first bet should be valid win.

If I bet a halftime market in a REAL soccer game and the game gets cancelled in the second half, they don’t void first half bets, they settle them. Same thing should happen here.

That’s exactly whatI’m thinking when we look only the evidence that you provided. The problem here is if they really flagged the game as voided already before the 1st half is over because you said already that there’s a problem on Stake connection which means there’s really a technical issue.

I’m not sure either if they will respond you on thread but I think your case needs intermediaries to review all the evidence especially on the Stake side. Use Askgambler to seek help because Stake reps rarely answer accusation here unless it’s really serious matter unlike your which is debatable due to the possible error on their side during the game which you acknowledge on your post.

No, with fifa games, they don’t settle ALL bets until the match is finished. Once the match lost connection late in the game, they cancelled the match and voided my bets.

[holydarkness]

I looked at Stake's ToS, and can confirm that what acroman08 and Kirito89 said is what's written on their rules, [this was also quoted nicely by mahdirakib, I drafted this post few hours ago, and managed to make screenshots to complete the supporting evidence just now]. Aside from that, there's also additional rules for FIFA,



I haven't dig more, but at a glance, from OP's video, this match [Arsenal Alicia v. Chelsea Millie, at 01.05 a.m. UTC] had a technical issue on minute 66ish, and it seems they did a re-play four hours less than an hour later, at 01.42 a.m., with the result as below,



the match: https://m.youtube.com/watch?v=5g0y8VfKFt8, starting at 17:15.


the result:


So, unless I am wrong, your bets are actually a losing bet, if they didn't void it and treat it as a same match with the one at 01.05 a.m. Still want them to be unvoided?

what do you mean ignore ? surely they didnt leave u on read?

Was this bet placed pre match or live?  If this  was placed prematch you should be 100% paid,

Even if it was placed live you still should be paid unless there was already a goal when you bet, im sure stake has time stamps

It's not about pre-match or live, it's about the result of the match itself that was cancelled due to connection issue. And just in case you misunderstood, it's a FIFA match, not an actual soccer match.


Edit: adding more supporting evidence.

[Patriots89]

I looked at Stake's ToS, and can confirm that what acroman08 and Kirito89 said is what's written on their rules, [this was also quoted nicely by mahdirakib, I drafted this post few hours ago, and managed to make screenshots to complete the supporting evidence just now]. Aside from that, there's also additional rules for FIFA,

https://talkimg.com/images/2023/10/27/Tc7VZ.jpeg

I haven't dig more, but at a glance, from OP's video, this match [Arsenal Alicia v. Chelsea Millie, at 01.05 a.m. UTC] had a technical issue on minute 66ish, and it seems they did a re-play four hours less than an hour later, at 01.42 a.m., with the result as below,

https://talkimg.com/images/2023/10/27/TcpFa.jpeg

the match: https://m.youtube.com/watch?v=5g0y8VfKFt8, starting at 17:15.
https://talkimg.com/images/2023/10/27/ThGgc.jpeg

the result:
https://talkimg.com/images/2023/10/27/ThQv2.jpeg

So, unless I am wrong, your bets are actually a losing bet, if they didn't void it and treat it as a same match with the one at 01.05 a.m. Still want them to be unvoided?

what do you mean ignore ? surely they didnt leave u on read?

Was this bet placed pre match or live?  If this  was placed prematch you should be 100% paid,

Even if it was placed live you still should be paid unless there was already a goal when you bet, im sure stake has time stamps

It's not about pre-match or live, it's about the result of the match itself that was cancelled due to connection issue. And just in case you misunderstood, it's a FIFA match, not an actual soccer match.


Edit: adding more supporting evidence.

They didn’t re-play that particular match, they play 100 games a day so you’re wrong and that new match is completely different.

Bottom line is, my bets were on the first half, which was completed without issue and therefore I should be paid on those bets.

Lastly, those terms and conditions are not for fifa and in addition, it says “ALL AFFECTED MARKETS WILL BE VOIDED” my market (first half) was not affected as the first half completed successfully. Stake are simply just scamming and this will be reported to everyone I can report it to.

[AHOYBRAUSE]

The games never start “early” and if I knew the results, I wouldn’t lost the other hundred fifa matches I bet.

They are refusing to pay me even though the bet was placed PRE MATCH and the video replay clearly shows the score at halftime.

This is their response 

“The odds provider has confirmed there's been connection issues for this whole series. and for the game in question there were 2 goals scored when the stream dropped.
This has therefore voided all bets even in the first half, and match cancelled."

This explanation really doesn’t make sense because I was betting fifa games for a few hours and there were no issues until they decided to cancel that bet. If you see in the YouTube replay, in about the 70th minute the girls just pause the game and then quit. Super sketchy.

So what did they said when you explained it to them? Obviously if everything happened as you described it you should have been paid since the bet was already settled. Even if they lose connection, it does not effect your bet since it was made pre game. They are protected by their own rules but using them in a case like this would be absolute bullshit and a way to free roll the winning side.

Do you normally bet so high on something as easy to fix as Esports?

Just wondering, why would anybody bet this with high amounts.

[Patriots89]

The games never start “early” and if I knew the results, I wouldn’t lost the other hundred fifa matches I bet.

They are refusing to pay me even though the bet was placed PRE MATCH and the video replay clearly shows the score at halftime.

This is their response 

“The odds provider has confirmed there's been connection issues for this whole series. and for the game in question there were 2 goals scored when the stream dropped.
This has therefore voided all bets even in the first half, and match cancelled."

This explanation really doesn’t make sense because I was betting fifa games for a few hours and there were no issues until they decided to cancel that bet. If you see in the YouTube replay, in about the 70th minute the girls just pause the game and then quit. Super sketchy.

So what did they said when you explained it to them? Obviously if everything happened as you described it you should have been paid since the bet was already settled. Even if they lose connection, it does not effect your bet since it was made pre game. They are protected by their own rules but using them in a case like this would be absolute bullshit and a way to free roll the winning side.

Do you normally bet so high on something as easy to fix as Esports?

Just wondering, why would anybody bet this with high amounts.

They say nothing because they are simply scamming scumbags.

Yea, I’ve bet many e sports for large amounts and the only way to get traction here is to report them.

[holydarkness]

They didn’t re-play that particular match, they play 100 games a day so you’re wrong and that new match is completely different.

Bottom line is, my bets were on the first half, which was completed without issue and therefore I should be paid on those bets.

Lastly, those terms and conditions are not for fifa and in addition, it says “ALL AFFECTED MARKETS WILL BE VOIDED” my market (first half) was not affected as the first half completed successfully. Stake are simply just scamming and this will be reported to everyone I can report it to.

Ahh yes, it's not specifically for FIFA, pardon the small difference. It's for general e-sport, which FIFA is one of it.

Now, do you mind providing reference that explains it's a new match and completely different than the first one that didn't finish due to technical issue? That they just happen to have exact same players playing the exact same team and exact same match with the previous one instead of a re-play? Or was that just your assumption, that it's not a re-play?

[Patriots89]

They didn’t re-play that particular match, they play 100 games a day so you’re wrong and that new match is completely different.

Bottom line is, my bets were on the first half, which was completed without issue and therefore I should be paid on those bets.

Lastly, those terms and conditions are not for fifa and in addition, it says “ALL AFFECTED MARKETS WILL BE VOIDED” my market (first half) was not affected as the first half completed successfully. Stake are simply just scamming and this will be reported to everyone I can report it to.

Ahh yes, it's not specifically for FIFA, pardon the small difference. It's for general e-sport, which FIFA is one of it.

Now, do you mind providing reference that explains it's a new match and completely different than the first one that didn't finish due to technical issue? That they just happen to have exact same players playing the exact same team and exact same match with the previous one instead of a re-play? Or was that just your assumption, that it's not a re-play?

That’s how the league works dude, they play many matches It’s 100% not a re-play, they played at least 10 times

I’ve attached a bet that I lost on the match you posted earlier.

https://ibb.co/k4z4xDM

sport:110114755

Technical issues had no affect on my bets at all. The first half was completed without issue.

[holydarkness]

Ahh yes, it's not specifically for FIFA, pardon the small difference. It's for general e-sport, which FIFA is one of it.

Now, do you mind providing reference that explains it's a new match and completely different than the first one that didn't finish due to technical issue? That they just happen to have exact same players playing the exact same team and exact same match with the previous one instead of a re-play? Or was that just your assumption, that it's not a re-play?

That’s how the league works dude, they play many matches It’s 100% not a re-play, they played at least 10 times

I’ve attached a bet that I lost on the match you posted earlier.

https://ibb.co/k4z4xDM

sport:110114755

Technical issues had no affect on my bets at all. The first half was completed without issue.

Umm... here's the thing, a match was ended abruptly at minutes 66, less than an hour later, the exact same match with the exact same people playing the exact same team [different result, though] are being played, and the explanation that it's not a re-play for the previously unfinished match is: "that's how it works"? To put it roughly, you were asked for a backing reference, and your answer is basically, "source: trust me dude"?

You will really go with this? Ok, let's assume you're right, let's try to turn this as your basis.

Do you mind to provide several other matches with this scenario [exact same people play exact same team in a very short time]? Let's leave the part where the previous match was not finished for now. I figure if it's how it works, and it's 100% not a replay, there will be other instances. It can be a good backing evidence to support your claim if you can provide it.

[Patriots89]

Ahh yes, it's not specifically for FIFA, pardon the small difference. It's for general e-sport, which FIFA is one of it.

Now, do you mind providing reference that explains it's a new match and completely different than the first one that didn't finish due to technical issue? That they just happen to have exact same players playing the exact same team and exact same match with the previous one instead of a re-play? Or was that just your assumption, that it's not a re-play?

That’s how the league works dude, they play many matches It’s 100% not a re-play, they played at least 10 times

I’ve attached a bet that I lost on the match you posted earlier.

https://ibb.co/k4z4xDM

sport:110114755

Technical issues had no affect on my bets at all. The first half was completed without issue.

Umm... here's the thing, a match was ended abruptly at minutes 66, less than an hour later, the exact same match with the exact same people playing the exact same team [different result, though] are being played, and the explanation that it's not a re-play for the previously unfinished match is: "that's how it works"? To put it roughly, you were asked for a backing reference, and your answer is basically, "source: trust me dude"?

You will really go with this? Ok, let's assume you're right, let's try to turn this as your basis.

Do you mind to provide several other matches with this scenario [exact same people play exact same team in a very short time]? Let's leave the part where the previous match was not finished for now. I figure if it's how it works, and it's 100% not a replay, there will be other instances. It can be a good backing evidence to support your claim if you can provide it.

Here you go, these are some from the same day and time range.

https://ibb.co/xF3qmRb
https://ibb.co/ZcgJBYG
https://ibb.co/NNFSHyx
https://ibb.co/tCQnZWy