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Author Topic: Wolf.bet Commission withdraw  (Read 245 times)
scammedbysico2 (OP)
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November 07, 2023, 02:37:58 PM
 #1

Hi all,

I have $18.55 earned as commission on Wolfbet. Now I can't withdraw it because the system says that the minimum is $50.

On their TC (https://storage.googleapis.com/wolfbet-static/documents/Affiliate_TC.pdf, link to the TC is on https://partners.wolf.bet/register) is stated:

There is no minimum withdrawal threshold as long as the transaction fee is covered.

I had contact with support and they forwarded it to the admin and he refuses to pay out the commission I earned.
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November 07, 2023, 03:02:45 PM
 #2

Hi all,

I have $18.55 earned as commission on Wolfbet. Now I can't withdraw it because the system says that the minimum is $50.

On their TC (https://storage.googleapis.com/wolfbet-static/documents/Affiliate_TC.pdf, link to the TC is on https://partners.wolf.bet/register) is stated:

There is no minimum withdrawal threshold as long as the transaction fee is covered.

I had contact with support and they forwarded it to the admin and he refuses to pay out the commission I earned.

Do you mind sharing the screenshot of that message? The one that says minimum withdrawal fee is 50 USD. And on what chain were you trying to withdraw? Although I don't think any chain currently have tx fee as high as 18 USD.

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scammedbysico2 (OP)
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November 07, 2023, 03:06:00 PM
 #3

Hi all,

I have $18.55 earned as commission on Wolfbet. Now I can't withdraw it because the system says that the minimum is $50.

On their TC (https://storage.googleapis.com/wolfbet-static/documents/Affiliate_TC.pdf, link to the TC is on https://partners.wolf.bet/register) is stated:

There is no minimum withdrawal threshold as long as the transaction fee is covered.

I had contact with support and they forwarded it to the admin and he refuses to pay out the commission I earned.

Do you mind sharing the screenshot of that message? The one that says minimum withdrawal fee is 50 USD. And on what chain were you trying to withdraw? Although I don't think any chain currently have tx fee as high as 18 USD.

https://i.imgur.com/KAY70jb.png

I cant even choose a currency. Got that message directly.
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November 07, 2023, 03:15:48 PM
 #4

Do you mind sharing the screenshot of that message? The one that says minimum withdrawal fee is 50 USD. And on what chain were you trying to withdraw? Although I don't think any chain currently have tx fee as high as 18 USD.


https://i.imgur.com/KAY70jb.png [reuploaded to talkimg]

I cant even choose a currency. Got that message directly.

Wolfbet's representative has not been online for a while. I can try to reach them through other channel if you want to, but I think... though I fully understand it might be inconvenient, would it not be better to just reach the 50 USD minimum withdrawal amount? It save some tx fee too. If that is not feasible or convenient to you, I'll try to find a way to invite their representative to this thread.

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November 07, 2023, 03:18:22 PM
 #5

Hi all,

I have $18.55 earned as commission on Wolfbet. Now I can't withdraw it because the system says that the minimum is $50.

Earn at least $31.45 more then try again.
There are certain reasons why a minimum withdrawal limit is set and it is up to you as a user to comply with it.

Wolf.bet refuses to payout earned commission:

Don't immediately accuse them of refusing to pay, you didn't meet the minimum requirements.

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scammedbysico2 (OP)
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November 07, 2023, 03:18:36 PM
 #6

Do you mind sharing the screenshot of that message? The one that says minimum withdrawal fee is 50 USD. And on what chain were you trying to withdraw? Although I don't think any chain currently have tx fee as high as 18 USD.

https://talkimg.com/images/2023/11/07/t1ezH.png
https://i.imgur.com/KAY70jb.png [reuploaded to talkimg]

I cant even choose a currency. Got that message directly.

Wolfbet's representative has not been online for a while. I can try to reach them through other channel if you want to, but I think... though I fully understand it might be inconvenient, would it not be better to just reach the 50 USD minimum withdrawal amount? It save some tx fee too. If that is not feasible or convenient to you, I'll try to find a way to invite their representative to this thread.

Well my referals stoppped playing a few months ago so guess they won't come back. So it would be a waste to let that money stand there forever.

After the first refusing of an admin I got now a message that I can WD it tomorrow. So let's see what happens.
scammedbysico2 (OP)
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November 07, 2023, 03:27:33 PM
 #7

Don't immediately accuse them of refusing to pay, you didn't meet the minimum requirements.

I met the requierments based on the ToS. That's what counts, not what the system says.
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November 07, 2023, 03:40:05 PM
 #8

Don't immediately accuse them of refusing to pay, you didn't meet the minimum requirements.
Exactly and that what I also see. Op supposed understand that the amount he mentioned at first and the minimum withdrawal has a very big margin. The amount he has is too small for the minimum withdrawal which the system told him of $50. I will only advice op to play games with the amount he has. And if he wins above the minimum withdrawal of $50 then he can withdraw it.

Op you said, this is in your commission $18.55 and your the minimum withdrawal is $50. Then there is no way again for you to withdraw it. Or you have more than $50 in your total amount? If yes then contact the support team and see what they can said and also provide more evidence here.









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November 07, 2023, 03:52:34 PM
 #9


There is no minimum withdrawal threshold as long as the transaction fee is covered.

Can you post a screenshot or mention on what category on the ToS which this statement mention? The ToS is on pdf files which means search function is not available while the full ToS is so long to read just to find this small sentence for your convenience.

By having a quick scan, I just saw in the terms that they have the right to refuse payment anytime for their own reason. This is kinda tricky on your case. Does that minimum withdrawal is available when you start being an affiliate or they just update it later on?

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November 07, 2023, 04:06:26 PM
 #10

I met the requierments based on the ToS. That's what counts, not what the system says.
On their side, the system recognizes that your withdrawal does not meet the ToS (about fees). Actually this is an ambiguous requirement, they don't say it's based on network transaction fees or includes service fees and network fee fluctuation protection as centralized services in general.

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November 07, 2023, 04:08:49 PM
 #11

Don't immediately accuse them of refusing to pay, you didn't meet the minimum requirements.
Exactly and that what I also see. Op supposed understand that the amount he mentioned at first and the minimum withdrawal has a very big margin. The amount he has is too small for the minimum withdrawal which the system told him of $50. I will only advice op to play games with the amount he has. And if he wins above the minimum withdrawal of $50 then he can withdraw it.

Op you said, this is in your commission $18.55 and your the minimum withdrawal is $50. Then there is no way again for you to withdraw it. Or you have more than $50 in your total amount? If yes then contact the support team and see what they can said and also provide more evidence here.

@Mate2237, maybe take a minute and re-read through the thread before posting something that comes across as stupid and uninformed just to hit your signature quota, you know?

First, OP made some good points that are worth paying attention to.  For one thing, noticed that the affiliate terms don't list a minimum withdrawal amount so he's right about that.  

Second, I'm not sure you get what affiliate commissions are if you're suggesting to "play games with the amount he has" and  did you look at the screenshot he posted? That might help explain things.

And finally, I'd recommend reading the OP's last reply again.



Can you post a screenshot or mention on what category on the ToS which this statement mention? The ToS is on pdf files which means search function is not available while the full ToS is so long to read just to find this small sentence for your convenience.

By having a quick scan, I just saw in the terms that they have the right to refuse payment anytime for their own reason. This is kinda tricky on your case. Does that minimum withdrawal is available when you start being an affiliate or they just update it later on?

You can find this definition under Article 10, point 5 of the Affiliate T&C. I can't post a screenshot, but here's a quote:

10. COMMISSION AND PAYMENT
...
§5
There is no minimum withdrawal threshold as long as the transaction fee is covered.

R


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November 07, 2023, 04:37:00 PM
 #12


There is no minimum withdrawal threshold as long as the transaction fee is covered.

Can you post a screenshot or mention on what category on the ToS which this statement mention? The ToS is on pdf files which means search function is not available while the full ToS is so long to read just to find this small sentence for your convenience.

By having a quick scan, I just saw in the terms that they have the right to refuse payment anytime for their own reason. This is kinda tricky on your case. Does that minimum withdrawal is available when you start being an affiliate or they just update it later on?

As decodx said, it's there. I gave the pdf a read [it's not that long] before I first replied to this thread, and can confirm that the ToS should be the one applies when this thread is made and the most updated one, it's the one where we got redirected upon clicking the link next to the box we should tick to prove our agreement.



Nonetheless, OP is in touch with their admin, let's wait and hope it solves his problem.

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November 07, 2023, 04:55:45 PM
Last edit: November 07, 2023, 05:11:30 PM by Mahdirakib
 #13

Nonetheless, OP is in touch with their admin, let's wait and hope it solves his problem.
The admin hasn't taken any steps to solve his problem. OP has mentioned about this in his main post. However, Wolf.bet team should act according to the terms of the affiliate program. But they have changed the system recently without updating the terms. I just asked their live support agent about it, and she said that the terms will be finalized shortly.




@holydarkness, Sorry, I hadn't checked that post. Hopefully OP will be able to withdraw his affiliate commission tomorrow.

R


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November 07, 2023, 05:02:51 PM
 #14

Nonetheless, OP is in touch with their admin, let's wait and hope it solves his problem.
The admin hasn't taken any steps to solve his problem. OP has mentioned about this in his main post. [...]

Read again, updated situation on post #6

[...]
After the first refusing of an admin I got now a message that I can WD it tomorrow. So let's see what happens.

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November 07, 2023, 05:05:12 PM
 #15

I had an account on wolf.bet from long ago when they were running a signature campaign and I was occasionally active in their chat, having earned some coins from rains. Years later these coins would have risen in value, but wolf.bet had completely deleted my account. I tried resetting the password just in case, but the username also didn't exist... At the time I had created the account there was no clause in the TOS that they would be ale to delete accounts, and yet they did. Retroactive changes to the TOS like this shouldn't be accepted by the community. At the very least they should grant affected cases like OP an exception as the rules weren't there before them.

I'm just mentioning it to showcase that this platform has a history of weird changes to its TOS. To me it's not a good look to try and limit those promoting your service so much out of earning a few extra pennies, especially if it's done with suspicious changes to the TOS. I'd understand bringing changes to the TOS and reviewing a large withdrawal for holes in the system with large bets perhaps, but for a $18.55 as in OP's case? Doesn't make sense honestly.


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November 07, 2023, 05:06:52 PM
 #16

Nonetheless, OP is in touch with their admin, let's wait and hope it solves his problem.
The admin hasn't taken any steps to solve his problem. OP has mentioned about this in his main post. However, Wolf.bet team should act according to the terms of the affiliate program. But they have changed the system recently without updating the terms. I just asked their live support agent about it, and she said that the terms will be finalized shortly.


now I am curious whether OP got an email from wolf.bet informing him about the changes that will be made to affiliate terms and conditions. If I understand it correctly, according to wolf.bet affiliate ToS, they will be sending emails to affiliated email addresses that were used during the registration if they are going to change something on the affiliate ToS. judging by the OP's post it seems like he was clueless about the changes.

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November 07, 2023, 08:56:40 PM
 #17

Nonetheless, OP is in touch with their admin, let's wait and hope it solves his problem.
The admin hasn't taken any steps to solve his problem. OP has mentioned about this in his main post. However, Wolf.bet team should act according to the terms of the affiliate program. But they have changed the system recently without updating the terms. I just asked their live support agent about it, and she said that the terms will be finalized shortly.


now I am curious whether OP got an email from wolf.bet informing him about the changes that will be made to affiliate terms and conditions. If I understand it correctly, according to wolf.bet affiliate ToS, they will be sending emails to affiliated email addresses that were used during the registration if they are going to change something on the affiliate ToS. judging by the OP's post it seems like he was clueless about the changes.

If they sent an email about the changes the receivers could have missed it because some emails did not go directly through the main folder but to spam or the receivers did not receive any, Wolf.bet should have changed the terms before sending the notification, the affiliate will always rely on what's on the terms, the platform cannot fault the user if they did not receive or aware of the email but they will always check the terms for their reference, so since they are late in updating their terms, the old terms still stand and they should pay.
Hopefully, OP will receive his commissions and they should edit their terms, a new case similar to OP may come out because of this old TOS.


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November 07, 2023, 09:21:39 PM
 #18

~

Well I read the op and I don't think I make mistake or probably what I understand the op is different from what you wrote. I analyst the Data you presented, if what have you have presented is contrary to the TC then you make enquiry from the support team because they have the full details of your case.

And last. I didn't see @Coin_trader as you question to screenshot, but to the op. Why you did not use your main account for this thread instead of alt-account. I am saying because of you answers to questions. Because what op supposed answered are the ones you answering. I am not here for argument but to tell you how to solve problem.









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November 08, 2023, 10:06:00 AM
 #19

Hello @scammedbysico2,

I apologize for the inconvenience caused.

Please be informed that we have lowered the limit so that you can withdraw your commissions.

Our terms are currently being edited and we will also update our Affiliate FAQ since moving forward, the minimum withdrawal amount is indeed going to be $50.

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November 08, 2023, 11:03:45 AM
 #20

~

And last. I didn't see @Coin_trader as you question to screenshot, but to the op. Why you did not use your main account for this thread instead of alt-account. I am saying because of you answers to questions. Because what op supposed answered are the ones you answering. I am not here for argument but to tell you how to solve problem.

Just because someone help answering a question by other user [on this case, decodx answered question addressed to OP from Coin_trader] doesn't necessarily mean they're the same user and it's their alt account.



Hello @scammedbysico2,

I apologize for the inconvenience caused.

Please be informed that we have lowered the limit so that you can withdraw your commissions.

Our terms are currently being edited and we will also update our Affiliate FAQ since moving forward, the minimum withdrawal amount is indeed going to be $50.

OP, please confirm this and after you managed to withdraw the amount, mark this thread as solved and lock the thread

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