Urgent Assistance Needed - AvalonMiner 1166 Pro Aging Issue

[osmbtrk]

 I'm experiencing a persistent issue with my AvalonMiner 1166 Pro, and I've been unable to find a solution through other channels, including customer support.

Here's a brief overview of the problem:

Issue: My AvalonMiner 1166 Pro has been in the aging process for a few days, but it doesn't seem to complete. The miner keeps rebooting every 15 minutes, and the logs indicate "bootby0x11: no hashrate for five minutes" and "ADJ(1)."

Actions Taken: I've attempted to stop the aging process using the command [{"command":"ascset","parameter":"0,aging-set,3"}], and I've also tried resetting the miner, but unfortunately, the issue persists.

here the complete log:
{'STATUS':[{'STATUS':'S','When':0,'Code':11,'Msg':'Summary','Description':'cgminer 4.11.1'}],'SUMMARY':[{'Elapsed':204,'MHS av':51948452.24,'MHS 30s':61996015.19,'MHS 1m':59857636.91,'MHS 5m':27689431.71,'MHS 15m':10996170.26,'Found Blocks':0,'Getworks':13,'Accepted':18,'Rejected':0,'Hardware Errors':2,'Utility':5.28,'Discarded':1197424,'Stale':0,'Get Failures':0,'Local Work':2480,'Remote Failures':0,'Network Blocks':2,'Total MH':10845582669.0000,'Work Utility':742922.25,'Difficulty Accepted':2359296.00000000,'Difficulty Rejected':0.00000000,'Difficulty Stale':0.00000000,'Best Share':24378714,'Device Hardware%':0.0001,'Device Rejected%':0.0000,'Pool Rejected%':0.0000,'Pool Stale%':0.0000,'Last getwork':0}
{'STATUS':[{'STATUS':'S','When':0,'Code':70,'Msg':'CGMiner stats','Description':'cgminer 4.11.1'}],'STATS':[{'STATS':0,'ID':'AVA100','Elapsed':205,'Calls':0,'Wait':0.000000,'Max':0.000000,'Min':99999999.000000,'MM ID0':'Ver[1166Pro-75-21072802_4ec6bb0_211fc46] DNA[02010000f4f19a39] MEMFREE[1209504.0] NETFAIL[0 0 0 0 0 0 0 0] SYSTEMSTATU[Work: In Work, Hash Board: 3 ] Elapsed[205] BOOTBY[0x11.00000000] LW[160802] MH[1 1 0] HW[2] DH[16.679%] Temp[38] TMax[83] TAvg[68] Fan1[6953] Fan2[6869] Fan3[6753] Fan4[6610] FanR[100%] Vo[318] PS[0 1203 1272 250 3180 1272 3579] PLL0[7169 68 215 6468] PLL1[11176 29 112 2603] PLL2[9117 57 154 4592] GHSspd[65994.89] DHspd[11.137%] GHSmm[78632.00] GHSavg[52868.49] WU[738564.32] Freq[470.74] Led[0] MGHS[19248.24 15227.49 18435.53] MTmax[77 83 80] MTavg[67 70 68] TA[360] Core[A3201] PING[69] POWS[0] HASHS[0 0 0] POOLS[0] SoftOFF[0] ECHU[0 0 0] ECMM[4] SF0[448 468 488 508] SF1[448 468 488 508] SF2[448 468 488 508] PVT_T0[ 65 70 68 71 69 64 61 68 77 74 66 65 65 69 74 72 69 64 68 72 74 71 69 66 69 74 73 72 74 70 67 73 71 76 70 66 68 72 73 77 74 68 70 73 76 72 72 68 67 71 69 72 71 66 69 70 69 68 69 64 65 69 65 69 69 66 64 69 70 69 65 65 63 69 67 70 66 64 68 67 68 62 63 67 64 69 68 72 68 69 65 68 63 65 65 69 69 65 66 64 63 67 64 64 63 64 64 65 61 60 60 59 61 60 60 61 62 63 66 64] PVT_T1[ 64 68 69 69 68 64 65 70 70 70 70 67 65 70 72 77 71 68 69 74 79 78 71 70 66 73 75 76 73 69 69 73 76 76 73 67 68 74 83 83 74 72 71 77 77 78 74 71 70 74 75 74 74 73 74 74 73 74 72 74 67 70 69 71 74 73 70 73 70 69 73 70 73 73 70 71 75 73 68 70 70 70 71 69 69 71 67 68 68 65 66 68 66 67 66 70 67 66 69 69 67 67 62 65 70 63 67 65 66 67 66 62 65 64 64 64 64 65 65 68] PVT_T2[ 62 67 77 74 68 66 66 66 70 73 71 67 66 68 69 74 70 65 68 70 74 71 71 69 66 70 78 75 73 64 66 69 79 79 70 67 65 71 76 77 73 67 72 73 78 80 73 70 67 72 75 74 73 71 71 72 69 69 68 72 66 69 69 75 70 67 69 71 69 71 69 68 68 69 71 74 66 66 62 63 68 64 66 64 63 63 68 64 60 63 64 62 63 64 62 64 67 65 66 69 64 65 63 63 69 66 65 64 63 60 62 65 60 59 66 61 64 59 59 65] PVT_V0[287 292 294 293 289 290 299 301 298 307 305 307 302 303 294 288 283 282 298 299 297 279 285 282 282 282 289 289 291 291 304 304 301 283 282 281 292 288 285 286 288 289 278 281 278 299 299 294 305 302 301 289 294 293 298 296 297 292 292 300 304 298 292 300 299 295 292 290 291 298 295 294 306 305 304 282 285 287 295 297 299 297 298 298 303 304 304 302 301 304 293 297 299 299 299 304 298 299 298 296 295 291 311 306 308 310 309 307 296 296 295 292 295 296 292 298 302 304 308 307] PVT_V1[297 301 304 301 299 303 293 301 304 295 298 301 296 299 299 301 301 302 292 294 293 287 291 290 285 286 286 296 292 292 291 291 290 292 294 296 295 291 293 285 282 283 285 289 287 294 291 292 292 294 295 285 286 286 289 288 287 290 293 301 297 291 287 299 301 301 295 298 293 293 293 291 294 293 290 290 289 287 292 290 292 295 294 295 302 300 299 297 297 292 295 294 294 302 305 302 295 298 295 298 303 299 297 298 298 296 300 301 296 296 299 298 299 298 294 294 294 296 298 301] PVT_V2[298 301 302 302 298 296 298 294 293 310 306 305 299 300 299 299 305 301 301 306 302 299 296 299 300 298 298 295 299 301 298 298 301 299 304 303 296 292 292 291 293 293 300 302 299 298 296 299 300 298 294 292 291 289 290 289 287 292 297 302 290 286 285 299 297 298 290 291 289 289 290 290 294 294 297 281 282 281 294 290 295 297 296 296 293 293 297 290 290 291 285 286 289 292 296 298 302 301 299 305 302 302 305 303 302 297 298 297 290 289 285 292 293 293 293 291 294 292 297 304] MW[59825 59887 59923] MW0[2 5 3 8 3 3 2 2 4 1 4 4 2 6 2 2 1 4 2 4 2 6 6 1 2 4 2 2 5 3 6 2 7 4 5 5 5 0 6 6 2 2 3 1 0 1 3 2 5 3 2 7 6 6 2 2 3 0 6 7 2 2 3 7 6 1 2 7 6 2 4 6 2 10 3 4 6 6 3 6 1 7 7 5 9 1 1 5 7 3 5 2 2 4 3 5 2 4 0 2 2 3 2 8 4 2 6 2 1 6 4 1 7 13 8 4 0 2 3 4] MW1[3 2 5 7 3 4 2 3 4 0 4 6 0 1 1 1 3 4 4 2 2 1 1 2 1 3 1 4 3 4 2 8 1 1 6 1 3 1 2 2 2 3 1 2 3 1 1 4 2 1 4 0 1 4 3 2 3 2 1 4 3 2 3 2 2 3 2 2 6 5 11 1 2 3 2 0 1 2 2 2 7 0 5 0 1 1 4 6 1 1 5 8 5 7 4 2 6 4 4 6 5 2 5 3 5 3 6 6 0 3 3 1 5 5 4 4 2 4 3 2] MW2[3 4 3 6 7 2 5 5 1 3 5 4 8 5 3 6 5 4 4 5 4 4 6 1 5 2 1 3 4 5 3 4 3 3 1 1 2 1 3 3 3 6 5 0 2 3 5 1 1 5 2 4 4 6 4 2 1 3 1 7 6 0 2 4 3 5 5 5 2 2 3 4 3 3 4 4 1 2 4 5 0 4 6 2 6 7 5 3 2 7 2 8 6 6 4 2 3 2 2 1 4 4 5 3 5 5 2 3 5 4 2 2 1 3 3 3 9 2 4 6] ASICCRC0[0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0] ASICCRC1[0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0] ASICCRC2[0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0] CRC[0 0 0] POW_I2C[OK] FACOPTS0[] FACOPTS1[] ATAOPTS0[--avalon10-freq 448:468:488:508 --avalon10-voltage-level 35 ] ATAOPTS1[--avalon10-freq 448:468:488:508 --avalon10-voltage-level 43 ] ADJ[1] COP[0 0 0] MPO[3200] MVL[87] ATABD0[448 468 488 508] ATABD1[448 468 488 508] ATABD2[448 468 488 508] WORKMODE[1]','MM Count':1,'Smart Speed':1,'Voltage Level Offset':0,'Nonce Mask':25}

[1714824891]

1714824891

[1714824891]

1714824891

[seek3r]

The miner rebooting every 15 minutes with logs indicating "bootby0x11: no hashrate for five minutes" suggests a problem where the miner is not able to maintain a stable hashrate. This could be due to hardware issues, firmware problems or even environmental factors like power supply instability or overheating.
Most likely malfunctions with one of the hashboards but first of all you could:

• Ensure that the power supply is stable and sufficient for the miner's requirements
• Make sure the miner is not overheating. Overheating can cause this annoying reboots (Check fan speeds aswell!)

Which firmware are you using on that miner?

[osmbtrk]

I have clean and reset the miner and put it in normal mode the reboot issue is solved but i get only 30TH and I have problem with upgrading the firmware using web interface or fms I get mismatch error message, I'm using the corresponding file on the official website https://support.canaan.io/en/support.aspx
this is the current firmware Version 21072802_4ec6bb0_211fc46 i get it using avalon upgrading tool
i have check the fans and no Overheating
and this the current log:
{'STATUS':[{'STATUS':'S','When':0,'Code':11,'Msg':'Summary','Description':'cgminer 4.11.1'}],'SUMMARY':[{'Elapsed':5819,'MHS av':30022093.76,'MHS 30s':29456562.15,'MHS 1m':29454088.52,'MHS 5m':30759172.04,'MHS 15m':31264147.33,'Found Blocks':0,'Getworks':208,'Accepted':716,'Rejected':0,'Hardware Errors':7,'Utility':7.38,'Discarded':17728931,'Stale':0,'Get Failures':2,'Local Work':39757,'Remote Failures':0,'Network Blocks':8,'Total MH':174734387445.0000,'Work Utility':419479.60,'Difficulty Accepted':40697856.00000000,'Difficulty Rejected':0.00000000,'Difficulty Stale':0.00000000,'Best Share':78012259,'Device Hardware%':0.0000,'Device Rejected%':0.0000,'Pool Rejected%':0.0000,'Pool Stale%':0.0000,'Last getwork':0}
{'STATUS':[{'STATUS':'S','When':0,'Code':70,'Msg':'CGMiner stats','Description':'cgminer 4.11.1'}],'STATS':[{'STATS':0,'ID':'AVA100','Elapsed':5820,'Calls':0,'Wait':0.000000,'Max':0.000000,'Min':99999999.000000,'MM ID0':'Ver[1166Pro-75-21072802_4ec6bb0_211fc46] DNA[02010000f4f19a39] MEMFREE[1210496.0] NETFAIL[89 99 0 0 0 0 0 0] SYSTEMSTATU[Work: In Work, Hash Board: 3 ] Elapsed[5820] BOOTBY[0x01.00000000] LW[5783429] MH[4 0 3] HW[7] DH[33.072%] Temp[34] TMax[81] TAvg[65] Fan1[5516] Fan2[5543] Fan3[5507] Fan4[5507] FanR[75%] Vo[313] PS[0 1203 1252 196 2453 1252 2726] PLL0[11978 4 5 1933] PLL1[13868 0 0 52] PLL2[13359 1 2 558] GHSspd[32199.71] DHspd[46.599%] GHSmm[60391.89] GHSavg[30023.34] WU[419421.26] Freq[361.54] Led[0] MGHS[14736.62 3843.22 11443.51] MTmax[71 81 77] MTavg[62 69 64] TA[360] Core[A3201] PING[62] POWS[0] HASHS[0 0 0] POOLS[0] SoftOFF[0] ECHU[0 0 0] ECMM[4] SF0[358 378 398 416] SF1[358 378 398 416] SF2[358 378 398 416] PVT_T0[ 62 66 62 64 64 61 58 63 70 69 61 62 61 64 69 66 64 59 62 67 67 64 63 60 63 67 66 65 67 64 61 66 64 69 64 61 64 67 67 69 70 63 66 69 71 67 67 64 63 66 64 66 65 61 63 64 63 61 64 57 58 60 56 60 61 59 59 63 62 63 60 61 60 64 60 64 62 61 64 64 63 58 59 63 59 64 64 65 62 63 59 60 55 56 57 62 61 58 58 57 58 61 60 58 58 59 59 61 57 56 56 55 57 56 56 57 58 58 62 59] PVT_T1[ 67 70 71 70 70 66 68 72 73 73 71 69 67 72 74 78 73 69 69 74 78 77 72 72 68 73 74 76 74 70 70 74 76 76 73 69 69 74 81 80 74 72 68 74 74 74 70 69 66 70 71 70 69 68 69 69 69 69 67 68 61 63 62 65 68 66 64 66 64 64 68 66 69 69 65 66 72 70 67 70 69 70 71 70 71 72 67 68 69 67 68 69 66 68 67 73 68 67 69 69 67 68 64 66 71 63 69 67 68 68 67 64 67 67 66 66 64 66 66 69] PVT_T2[ 61 64 74 70 66 64 64 64 68 70 69 65 63 65 67 71 68 62 64 67 70 69 69 66 64 68 74 73 71 63 66 68 76 77 69 68 65 69 72 74 72 67 69 69 74 75 69 66 62 66 69 69 67 64 64 65 63 64 61 64 58 59 61 68 62 60 61 64 61 64 64 62 63 64 66 70 62 62 63 63 67 65 66 64 63 62 67 62 60 63 62 61 61 60 60 62 64 63 63 65 61 62 59 59 66 64 62 61 60 58 60 63 59 57 64 59 60 59 57 64] PVT_V0[286 291 293 292 289 290 298 299 297 308 304 307 303 304 297 283 278 277 298 299 295 275 278 276 282 283 287 286 287 288 302 302 298 280 278 277 288 283 282 279 282 283 269 272 269 295 294 290 304 302 299 290 293 292 298 297 299 297 295 303 307 303 297 301 300 296 291 288 288 298 294 292 305 305 303 278 278 281 295 298 299 297 298 298 305 307 307 303 302 305 294 298 299 301 299 304 298 300 299 293 292 286 309 305 307 309 308 307 295 295 295 291 293 294 291 295 299 306 309 307] PVT_V1[292 295 298 303 301 305 292 297 301 286 293 295 282 286 287 294 295 297 289 291 289 278 282 283 268 271 271 287 285 285 277 277 277 279 281 285 283 280 282 276 273 273 281 285 283 294 290 292 297 298 298 287 288 288 293 292 290 295 298 307 307 301 298 312 313 313 303 307 303 305 305 302 296 295 293 292 292 290 287 285 290 284 285 286 301 301 301 286 285 282 289 289 287 303 304 303 295 298 295 300 303 300 296 299 299 299 304 305 293 292 294 296 299 298 291 292 294 298 300 302] PVT_V2[296 298 298 305 301 298 298 295 294 310 308 307 302 302 301 300 305 301 301 305 301 294 290 292 299 296 294 293 296 298 294 296 298 291 298 298 286 282 283 285 289 287 299 301 297 295 292 296 301 299 298 292 292 291 290 287 287 295 301 304 288 285 283 309 305 307 288 290 287 286 286 288 293 292 296 269 271 270 291 287 292 294 295 292 293 291 294 278 276 276 284 283 284 285 287 290 303 304 302 307 306 307 311 309 310 297 299 298 288 286 282 292 292 293 292 289 293 290 296 302] MW[1930285 1930329 1930248] MW0[116 86 64 70 67 103 103 76 60 68 74 60 83 89 79 82 25 93 95 85 40 60 63 91 90 83 84 55 62 80 76 59 70 82 51 68 68 58 90 40 72 61 33 84 27 68 73 99 68 70 38 109 69 112 102 92 77 74 82 107 100 98 100 96 104 36 106 90 124 79 121 87 50 98 76 80 105 68 89 93 91 86 89 76 90 93 93 110 85 63 108 91 85 93 59 100 67 98 92 115 73 42 61 93 101 105 89 89 93 96 110 75 67 94 89 86 78 99 86 76] MW1[21 9 16 41 39 39 26 26 21 0 21 23 2 17 3 1 24 27 43 10 1 0 0 43 4 0 0 9 5 21 1 1 0 1 1 9 2 2 0 2 2 0 5 0 3 21 2 19 49 20 26 2 4 20 26 16 18 27 22 50 54 38 58 92 37 54 28 59 34 59 43 61 9 17 12 3 8 35 3 2 40 0 3 3 23 36 48 2 0 2 17 4 7 41 13 63 17 17 44 54 53 9 4 39 36 51 70 20 34 9 10 21 23 38 4 17 33 32 36 22] MW2[82 77 40 75 97 98 70 78 67 59 76 79 120 80 70 62 55 99 98 58 71 75 51 58 89 80 22 69 72 89 82 87 51 28 49 73 74 50 23 54 81 39 40 60 42 49 55 50 74 62 110 35 56 79 71 56 30 65 95 67 46 24 13 91 95 106 44 82 36 11 34 69 55 62 41 0 15 1 60 33 70 90 99 58 86 82 57 9 11 6 106 105 19 4 45 55 74 97 72 70 83 72 97 98 64 22 73 89 85 114 30 76 19 77 72 38 89 80 93 65] ASICCRC0[0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0] ASICCRC1[0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0] ASICCRC2[0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0] CRC[0 0 0] POW_I2C[OK] FACOPTS0[] FACOPTS1[] ATAOPTS0[--avalon10-freq 358:378:398:416 --avalon10-voltage-level 38 ] ATAOPTS1[--avalon10-freq 448:468:488:508 --avalon10-voltage-level 48 ] ADJ[1] COP[0 0 0] MPO[3200] MVL[87] ATABD0[448 468 488 508] ATABD1[448 468 488 508] ATABD2[448 468 488 508] WORKMODE[0]','MM Count':1,'Smart Speed':1,'Voltage Level Offset':0,'Nonce Mask':25}