Hi, I never received a response from Netent tech support. I was playing multihand Netent Jacks or Better Double Up Video Poker. The first draw and deal works fine for multihand, but I have to reload the game whenever I want a new deal and draw for multihand (always works fine for single hand play in this game - no problem). This has happened at more than one casino. I am on windows 11 with firefox and proton VPN. I noticed on a demo site like Casinoguru, the game works fine,but not at online casinos when wagering. Does anyone else have the same problem ? If anyone has solved this issue I would appreciate a posted solution.
Best, tableplay.
Yes, dude, @acroman08 is right. You should first try to contact or find out where you can talk to their most supportive customer service so that you know the most basic problem with their platform, because none of the community members here in the forum can answer the concerns you have with the platform.
So didn't you first find out that the site you entered is also a platform, dude? You should first carefully check what the TOS is; maybe later on you will just play the game without doing any research. There is nothing else to do but wait for now if you have contacted anyone from their support team.