I couldn't receive BTC

[Xibir]

Hello, I have been using one of the autobuy service for selling goods and receiving bitcoin, last 2 transaction was stuck and not confirmed, 2+ weeks passed.

I have switched to another  autobuy service and there is the same problem.

support told me this:
"After further review, it appears your payout has been delayed due to high cryptocurrency network fees. In order for us to ensure you get the most revenue out of your earnings, we delay payouts when cryptocurrency fees are higher than usual.
Therefore, you can wait for the cryptocurrency network fees to get low (hopefully throughout the week) in order to get paid"


lol, who else is waiting for btc transactions during weeks, wtf? What could be the problem??

[hosseinimr93]

The network is so congested now, but this doesn't mean people can't make transaction.
Now, the required fee rate for making a bitcoin transaction is higher than the usual and it seems that the person/service that should make a payment to you doesn't want to pay the required fee and is asking you to wait.

(This is assuming they are not scammers)

[TryNinja]

Fees are really high nowadays. Last block had a medium fee of 71 sat/vbyte, according to mempool.space ($10 fee for a 2 input, 2 output tx). Maybe tell them that you're ok with paying a higher fee and that you just want your coins (in case you are).

[logfiles]

It's weird that they have to keep you waiting until the Bitcoin transaction fees drop, and who knows when this will happen. It could go on for weeks or months, especially if we end up hitting a complete bull run
My suggestion is that you collaborate with the support and tell them to send you the Bitcoins with higher transaction fees, Obviously a chunk of your revenue might end up getting eaten up by the fees.

[BitMaxz]

What site or platform is this autobuy service? Would you mind sharing the site here so that we know if the service is legit and if we can request help from them?

Is the auto buy service releasing the goods you sell without confirmation?
Most of the auto-buy service out there should require 3 confirmations before they release the product if your customer buys your product and then stuck the problem shouldn't be yours.

Tell your customer who bought goods from you using that platform and tell him/her to rebump the transaction if possible.

[PX-Z]

I heard something like this before, withdrawals from autobuy shops fees are not prioritize, plus the network condition, could be a real problem.

lol, who else is waiting for btc transactions during weeks, wtf? What could be the problem??

That's really a common problem now, estimated btc fees as of writing cost $5, if the fees of the transaction you are concerned with is below of this digit, then probably you will be waiting another weeks or so lol.

[hosseinimr93]

That's really a common problem now, estimated btc fees as of writing cost $5, if the fees of the transaction you are concerned with is below of this digit, then probably you will be waiting another weeks or so lol.

Transactions are prioritized based on their fee rate (in sat/vbyte), not the total value of the fee.
It's possible that a transaction paying $5 worth of bitcoin as transaction fee has lower higher priority than a transaction paying $20 worth of bitcoin.

[sheenshane]

lol, who else is waiting for btc transactions during weeks, wtf? What could be the problem??

AFAIK, 14 days of unconfirmed transactions will eventually drop the transaction to the mempool.
If this does not push through might you wait because it will back to the sender which puts a risk for both sides parties including your reputation as a seller.

There's nothing you can do as of now because you've used an auto service which I think they are partnered with a custodial exchange so you can't increase the fee.  Next time always check the network status before making any transaction towards Bitcoin.
Here is the link on how to know the Bitcoin transaction status, https://jochen-hoenicke.de/queue/#BTC,1w,fee.

[PX-Z]

That's really a common problem now, estimated btc fees as of writing cost $5, if the fees of the transaction you are concerned with is below of this digit, then probably you will be waiting another weeks or so lol.

Transactions are prioritized based on their fee rate (in sat/vbyte), not the total value of the fee.
It's possible that a transaction paying $5 worth of bitcoin as transaction fee has lower priority than a transaction paying $20 worth of bitcoin.

Yeah, i get that, it's just that a basic thing to say mentioning a fee instead in technical one. But it still somewhat that fee rate (in sat/vbyte) is proportional to a dollar based fee value, the higher the number in fee rate (in sat/vbyte) is higher cost im dollar. But of course, higher the fees are much more prioritize.

[Xibir]

What site or platform is this autobuy service? Would you mind sharing the site here so that we know if the service is legit and if we can request help from them?

Is the auto buy service releasing the goods you sell without confirmation?
Most of the auto-buy service out there should require 3 confirmations before they release the product if your customer buys your product and then stuck the problem shouldn't be yours.

Tell your customer who bought goods from you using that platform and tell him/her to rebump the transaction if possible.

Hi, at first I have been using shoppy.gg, but their support was gone. I think it's abandoned, and no one cares even about its hosting. I can't even ask anyone to increase fees or resend if it will be purged.


Then I switched to sellix.io and there is similar problem, they do have some shitty support but he is telling me to wait for weeks lol

[BitMaxz]

Then I switched to sellix.io and there is similar problem, they do have some shitty support but he is telling me to wait for weeks lol

I never heard of sellix.io before I checked their site and it seems that you can set your own rules about the transaction. Have you set the rules to zero confirmation before the product is delivered to the customers?

Do you have any contact with your customer? You can maybe ask him about the TXID and try to rebroadcast the transaction and use the Viabtc accelerator to accelerate the transaction.

[OcTradism]

Hello, I have been using one of the autobuy service for selling goods and receiving bitcoin, last 2 transaction was stuck and not confirmed, 2+ weeks passed.

I have switched to another  autobuy service and there is the same problem.

support told me this:
"After further review, it appears your payout has been delayed due to high cryptocurrency network fees. In order for us to ensure you get the most revenue out of your earnings, we delay payouts when cryptocurrency fees are higher than usual.
Therefore, you can wait for the cryptocurrency network fees to get low (hopefully throughout the week) in order to get paid"

It seems the platform does not want to pay higher fee rate for your transaction and payouts for other users on their platform too. It sucks as a service, they would provide a better service.

But their answer about Bitcoin network congestion is true. Mempools are very heavy with expensive fee rates recent weeks when Ordinals, Inscriptions returned to actively mint and FOMO because Oridnals listed on Binance.
Listing announcement on 6 November 2023.

Inscriptions, Mempools and Miners
You can see two pages below and Ordinals are contributing a lot to Bitcoin expensive transaction fee last two weeks.
https://dune.com/dgtl_assets/bitcoin-ordinals-analysis
https://dune.com/dataalways/ordinals

[hosseinimr93]

I can't even ask anyone to increase fees or resend if it will be purged.

Did you use a non-custodial wallet for receiving the fund?
If so, you can use CPFP method to make the transaction confirmed fast. In CPFP method, you can spend the fund received in the unconfirmed transaction in a new transaction with high fee, so that miners include both transactions in the same block.
I don't know how much you received in the unconfirmed transaction. So, maybe it's not worth to use CPFP.

As mentioned above by BitMaxz, you may be able to use ViaBTC free accelerator too.


If you can't/don't want to use CPFP and you can't use ViaBTC free accelerator, I recommend you to export the raw transaction, so that you are able to rebroadcast the transaction by yourself, if it's purged.
(This is assuming they haven't spent the same coins in another transaction and your transaction is still valid)


For exporting the raw transaction, just enter your transaction ID on mempool.space and click on "Transaction hex".

[EarnOnVictor]

support told me this:
"After further review, it appears your payout has been delayed due to high cryptocurrency network fees. In order for us to ensure you get the most revenue out of your earnings, we delay payouts when cryptocurrency fees are higher than usual.
Therefore, you can wait for the cryptocurrency network fees to get low (hopefully throughout the week) in order to get paid"


lol, who else is waiting for btc transactions during weeks, wtf? What could be the problem??

There is no choice bro, you need to wait, there is congestion in the network and depending on the fee size used, you might be waiting a month or months. Such happened to me the last time a thing like this happened around June/July if am correct, I had to wait more than a month before I received my money. In layman's language, the transaction fee rose to almost $20 at that time, something that was about $0.03 a month before then. A similar event is happening again.

You might try to read more about the Bitcoin network fee to get yourself acquainted with it. And good use of "mempool.space" is another one to educate yourself about this.

Also, you might want to ask for the transaction ID if it was sent individually, and if the fee is about 18 sat/vb (around $0.9+) or more, you can use a free service of ViaBTC (https://www.viabtc.com/tools/txaccelerator) to accelerate it.

[pinggoki]

Fees are really high nowadays. Last block had a medium fee of 71 sat/vbyte, according to mempool.space ($10 fee for a 2 input, 2 output tx). Maybe tell them that you're ok with paying a higher fee and that you just want your coins (in case you are).

This is what's most like to happen to you OP, hope that you have checked on the service and told them exactly what @TryNinja recommended and hopefully you also update us about the issue because a lot of people have replied already saying the same thing, that's the least that you can do and if you still have a problem then you'll have a higher chances of resolving it if you updated this thread.

[Husires]

If there is a possibility of withdrawing to any altcoin, it is better for you to ask them about that, and since the automatic selling service asks users to wait for two weeks, it is a failure and you should not use it again.
Assuming that this service is not a scam, contact them calmly and they may be allowed to use any altcoin.

[coupable]

I find it strange that they made you wait weeks until the transaction was cancelled.  It would have been fair to inform you of this information before they sent the transaction.  The Bitcoin network is going through a difficult period and it is clear that they know it.  I won't assume they are scammers since they posted and sent you the explanation after the cancellation.
Now you have four options:
-Request to resend the transaction with an increase in the value of the fees in line with the current rate.
- Request to resend the transaction with low fees then you use CPFP feature in your wallet to send unconfirmed outputs with higher fees. Make sure your wallet support this feature.
-Request to resend the same amount using another network.
- Wait for the network to come back to normal.

[Xibir]

Then I switched to sellix.io and there is similar problem, they do have some shitty support but he is telling me to wait for weeks lol

I never heard of sellix.io before I checked their site and it seems that you can set your own rules about the transaction. Have you set the rules to zero confirmation before the product is delivered to the customers?

Do you have any contact with your customer? You can maybe ask him about the TXID and try to rebroadcast the transaction and use the Viabtc accelerator to accelerate the transaction.

should I set to zero confirmation?

 viabtc says: "submission are beyond limit" and paid costs much more then I need to receive

[Xibir]

I can't even ask anyone to increase fees or resend if it will be purged.

Did you use a non-custodial wallet for receiving the fund?
If so, you can use CPFP method to make the transaction confirmed fast. In CPFP method, you can spend the fund received in the unconfirmed transaction in a new transaction with high fee, so that miners include both transactions in the same block.
I don't know how much you received in the unconfirmed transaction. So, maybe it's not worth to use CPFP.

As mentioned above by BitMaxz, you may be able to use ViaBTC free accelerator too.


If you can't/don't want to use CPFP and you can't use ViaBTC free accelerator, I recommend you to export the raw transaction, so that you are able to rebroadcast the transaction by yourself, if it's purged.
(This is assuming they haven't spent the same coins in another transaction and your transaction is still valid)


For exporting the raw transaction, just enter your transaction ID on mempool.space and click on "Transaction hex".

I've used binanace wallet, viabtc always says: "submission are beyond limit", transaction is still pending

[Z-tight]

viabtc says: "submission are beyond limit" and paid costs much more then I need to receive

ViaBTC displays this message when they have reached their limit on submissions per hour, take note that ViaBTC has a limit of transactions they accept per hour, and it is set at 100. If you have met other requirements to use the free accelerator, wait for the start of each hour and submit your transaction id immediately, the network is so congested and so many people are lining up to be sumit their tx id, so if you are not fast you cannot get in for now.

I've used binanace wallet

Binance wallet is a custodial wallet, so unfortunately you cannot do CPFP.