Exchange withdrawal issues

[TimSFLA]

Hello
Where can I post issues about problems with withdrawals if the the exchange deals with other crypto then just BTC?
Having issues with a exchange called h5.multi-banks.com
Thier crypto bank has flagged my account as suspicious for arbitrage and says I have to wait a month or two before doing a withdrawal.
I had done several withdrawals to see if I could trust the site. There was also some issues with sending digital crypto to a coinbase crypto that was unsupported

[nc50lc]

Exchange-related topics can be posted in 'Exchanges' sub-board of 'Service Discussion' board.
Here's a direct link to that board: https://bitcointalk.org/index.php?board=223.0

But if you think the main problem is mostly related to the Altcoin that you're trying to withdraw, it should be posted in "Service Discussion (Altcoins)".
Link: https://bitcointalk.org/index.php?board=198.0

BTW, that webpage has 3 hits in Virustotal flagged as a phishing or malicious site.

[mk4]

Having issues with a exchange called h5.multi-banks.com

Looking at the domain name alone and without even opening the website, I'm already 99% certain that it's a scam. If you were to use a centralized exchange, just stick to the bigger well-known exchanges, my guy. Don't risk using unknown exchanges.

[Frankolala]

Having issues with a exchange called h5.multi-banks.com

Looking at the domain name alone and without even opening the website, I'm already 99% certain that it's a scam. If you were to use a centralized exchange, just stick to the bigger well-known exchanges, my guy. Don't risk using unknown exchanges.

I agree with you @mk4. OP should use buffer exchanges that already have their reputation and not a small unrecognised exchange. This is because they are not yet reliable and you don't know how much that they have, they might have come out to scam people of their money, also these small exchanges is prone to attack because their security can be breached easily.

The only thing that I will tell you to do, is to relax till the given time that they gave you and try to withdraw again. If your withdrawal is successful, you should use a reputable exchange, and if you are unable to witdraw, it means that you have been scammed. For decentralized exchange you can use bisq and if you don't care about your privacy, you can use a centralized exchange like Binance, Coinbase, Kucoin.

[pakhitheboss]

The domain name was registered a few months earlier on 2023-09-04. This is a shady exchange for sure if you have made a significant amount of deposit then forget it now. You won't be able to get those funds back in anyways, it is better to repost this exchange to your local authority. They might be able to give you more details or even might be able to get your funds back.

Never use any exchange that comes up with lucrative offers for opening up an account and making a trade. If you want to use a CEX then there are many trusted ones like you mentioned Coinbase. If you are using an exchange for trading purposes then do not hold large funds in your exchange wallet. Always use non-custodial personal wallets for holding funds.

[Peanutswar]

I dont think so if this is a way for the user to promote the exchange he is using based on the history of OP.
I recommend using a well-known exchange rather than taking a risk with this platform with your asset. Also, why not provide the other details and also if you committed a transaction a tx id must be given to you, and you can check this too to the blockchain if there's a confirmation or not.

[GeorgeJohn]

Hello
Where can I post issues about problems with withdrawals if the the exchange deals with other crypto then just BTC?
Having issues with a exchange called h5.multi-banks.com
Thier crypto bank has flagged my account as suspicious for arbitrage and says I have to wait a month or two before doing a withdrawal.
I had done several withdrawals to see if I could trust the site. There was also some issues with sending digital crypto to a coinbase crypto that was unsupported

Some of the site are full of scammers so I believe that we have to make sure that we penetrate into a site and know exactly what the outcome of the site is all about before we can exchange with them, sometimes we don't make a verification before we began to follow a site, when you come to exchange I will advice people to be using binance even bestchange to exchange your cryptocurrencies transactions so that you will not be bothered much

[hugeblack]

Hello
Where can I post issues about problems with withdrawals if the the exchange deals with other crypto then just BTC?
Having issues with a exchange called h5.multi-banks.com
Thier crypto bank has flagged my account as suspicious for arbitrage and says I have to wait a month or two before doing a withdrawal.
I had done several withdrawals to see if I could trust the site. There was also some issues with sending digital crypto to a coinbase crypto that was unsupported

You will not be able to withdraw because it is a scam. They put this warning and may ask you for personal data or to send more money, but you will not be able to withdraw. Next time DYOR and ask here before trying any service.

[Outhue]

I need to ask you this and I hope you come out with the exact truth of what happened behind the veil, did anyone contacted you on telegram to use that exchange? Maybe for some extra bonuses or offers? Or did they somehow promise to give you some percentage of the money after you successfully withdraw some amount of money?

Sorry if you don't like this question but even a beginner will feel somehow about this exchange, the name alone is a big turn off, and I can remember that something like this was been shared to me on telegram but scammers, they pretend to be in trouble and they need someone who can do the withdraw for them in exchange for some part of the money?

Why would anyone use this exchange in the first place if something isn't fishy? Even those who are not into crypto knows Binance exchange, some don't even know how to use the exchange but they know its a place you can sell and buy crypto, even those that don't know Binance knows how to use google search to find top crypto exchanges, sorry to say but this is a scam and you are already a victim, next time don't use creepy exchanges for any reasons, always do your own research first.

[acroman08]

as others have said, you are most likely scammed and the reason they made is just an excuse to not pay you. there are a lot of similar-looking websites out there that are scamming people and some of them have already shared their experience on websites similar to the one you posted.

by the way, how did you even find out about the website? if you search "h5.multi-banks" on Google, other than the website itself popping up there is no other information about it.

[Bitcoin_Arena]

Looking at the domain name alone and without even opening the website, I'm already 99% certain that it's a scam.

Exactly! There is no serious exchange that can choose such a confusing, long and vague domain name unless if it's a scammer looking for the cheapest domains he can use to scam knowing they will go offline shortly.


Looking at the website, I am very sure I have seen that template before, with other several scam exchanges before. The template looks like it's mostly designed for mobile phone view, and viewing it from a PC browser looks very messed up and funny.

[sokani]

Hello
Where can I post issues about problems with withdrawals if the the exchange deals with other crypto then just BTC?
Having issues with a exchange called h5.multi-banks.com
Thier crypto bank has flagged my account as suspicious for arbitrage and says I have to wait a month or two before doing a withdrawal.
I had done several withdrawals to see if I could trust the site. There was also some issues with sending digital crypto to a coinbase crypto that was unsupported

According to scamdoc, the domain is just less than 6 months old and the trust score rating is bad.
 
There are many good exchanges you'd have opted for, but don't know why you had to settle for such an unpopular exchange. It's not on the list of coinmarketcap exchanges nor to talk of top 100 exchanges. The exchange is a scam, and if I were you, I'd not bother submitting my personal documents for KYC verifications, because they'd steal your data and still you'd not be able to withdraw your funds.

[cheezcarls]

Hello
Where can I post issues about problems with withdrawals if the the exchange deals with other crypto then just BTC?
Having issues with a exchange called h5.multi-banks.com
Thier crypto bank has flagged my account as suspicious for arbitrage and says I have to wait a month or two before doing a withdrawal.
I had done several withdrawals to see if I could trust the site. There was also some issues with sending digital crypto to a coinbase crypto that was unsupported

If I may ask, who introduced or recommended you to this platform? Or you are just randomly searching and bumping into this suspicious fraudulent website?

By the looks of it, I assume that you were still a total newbie (not just in rank alone) as you are in a rush and not taking time to research first before engaging.

Sad to say that due to engaging in a fraudulent website where you do not have the control of your BTCs, there's no way that you can recover them where the ones behind it may likely going to shut it down and ran away with your hard-earn money.

Worse is if you have submitted KYC to them that would lead to identity theft. It's hard to accept this loss of yours, but it is what it is and we cannot do anything about it. This is gonna be one of the hard lessons that you will ever learn in the BTC and crypto space.

[Mpamaegbu]

You will not be able to withdraw because it is a scam.

I like the way you put these things out here bluntly. There's no diplomacy is calling out falsehood. Looking at what OP stated there, mere looking at the site domain, one can see scam clearly written over it. My bewilderment lies in why people don't ask questions before embarking on some of these inglorious investments first. They only get to ask after the milk had been spilled.

[mk4]

Looking at the website, I am very sure I have seen that template before, with other several scam exchanges before. The template looks like it's mostly designed for mobile phone view, and viewing it from a PC browser looks very messed up and funny.

Yep — I don't think I've even seen a single half-decent exchange platform that has a UI that was solely made for mobile, as alienating desktop users is a dumb move in the first place. This platform simply just reeks of 'scam'.

[Doan9269]

Hello
Where can I post issues about problems with withdrawals if the the exchange deals with other crypto then just BTC?
Having issues with a exchange called h5.multi-banks.com
Thier crypto bank has flagged my account as suspicious for arbitrage and says I have to wait a month or two before doing a withdrawal.
I had done several withdrawals to see if I could trust the site. There was also some issues with sending digital crypto to a coinbase crypto that was unsupported

Don't you read about their ToS before signing up for them, isn't this one of the reasons why we always encourages for people to abstain from using a centralized exchange, in your own case it wasn't only with the use of a centralized exchange that matter but an exchange that has no much global recognition, if you violate their rules they will definitely penalized you for doing so, talking about arbitrage trading on it own, am thinking that may be the reason or part of the reasons why your account was suspended if they go against such trading, it's nothing than gambling when you engage on arbitrage trading.

[ZAINmalik75]

Hello
Where can I post issues about problems with withdrawals if the the exchange deals with other crypto then just BTC?
Having issues with a exchange called h5.multi-banks.com
Thier crypto bank has flagged my account as suspicious for arbitrage and says I have to wait a month or two before doing a withdrawal.
I had done several withdrawals to see if I could trust the site. There was also some issues with sending digital crypto to a coinbase crypto that was unsupported

Doing arbitrage trading is restricted, this was new for me, maybe it might not be in there policy, because not every exchange restricted it. I never heard about this exchange and never even faced it even by accident. But the domain name arose a skeptical thought in my mind that this might be a fake exchange. Who told you to use this exchange, like how did you found it. I think you are new to crypto and don't know much about crypto exchanges.

Because if you will have any idea then you should be preferring top crypto exchanges, because that's the best practice to do, and even if you are newbie you should have check the authenticity of the website and must check how old this is and how many review it have, even if the reviews are fake, so before using it you should make this topic.
I feel sad that your funds are locked there for months for no reason, but you should contact the team to unlock the funds maybe they might give you some way to do it, but for that the exchange must have to be a legit one otherwise its sad to say but your funds must be gone.

[Pokapoka124]

The exchange isn’t a popular one and doesn’t have a reputation in the crypto community. According to scamadviser.com, the domain was registered 4months ago. I think I have a good idea how you came about this so called exchange, probably a beautiful woman on Instagram or telegram recommended the website. Anyway what I think you should be doing is a scam accusation thread.  That won’t bring your money back, but it will help warn others of this scam site.

[Hamza2424]

Never heard of this name.

From the case and name it seems like a centralized exchange, if it is buddy what else you can expect from such a platform? Sad to hear ou lost some of the amount, I'm sure there's no way to get back else opening a full-time case in the reputation board if any of the team members visit the open discussion they may refund you for fear of losing reputation hehe the reputation to scam other in future as well with big amounts.

Buddy thanks for posting it here but I think you should move to the reputation board, with some proof to guide other user of not suing such platforms. Many of the forum fellows already recommended it and I do endorse this as well.

[albon]

The exchange isn’t a popular one and doesn’t have a reputation in the crypto community. According to scamadviser.com, the domain was registered 4months ago. I think I have a good idea how you came about this so called exchange, probably a beautiful woman on Instagram or telegram recommended the website. Anyway what I think you should be doing is a scam accusation thread.  That won’t bring your money back, but it will help warn others of this scam site.

Yes, even I haven't heard of this new exchange platform before. Through searching for "Multi Banks" in the search engine, it became clear that the scam fake domain mentioned by the OP, from which he couldn't withdraw his funds, is not the official domain of MultiBank Group. I honestly don't understand the wisdom behind using these lesser-known and unrecognized exchanges. Perhaps it's due to the tempting offers they provide.

I agree that he may have used this fake platform based on recommendations from strangers and fake accounts that appear to be bots. It's sad for what OP lost, but he is okay as long as he learns the lesson and won't repeat the mistake again.