ETHPLAY - HIGHEST RTP SLOTS CASINO | NO KYC | INSTANT PAYOUTS

[rodskee]

Is there somewhere I can file a complaint?

Where did you find this site? because you have deposited 30 thousand dollars in a casino that
you don't completely know? why? this OP had been not active here for couple of months now and
seems like this forum is not the one who can help you because this site have not been invested in any
advertising here so nothing that they can lose even if you file a scam accusation.
sorry for what happened but better to wait for their supports  answer.

[joeperry]

You really can't file here and we really can't do anything about it, but it's good thing that you let us know what happened so that we are aware. Unfortunately, we can't just believe on what is someone is saying especially a newbie like you and i doubt that you will deposit $30,000 for a new site that you have find online.

But if you have backup evidence such as images or screenshots of your transaction or emails by the support, you can post it here. Right now you are you're accusation is just not valid and even if it is valid, the representative here from that website won't be able to help you because they are inactive since last year.

[logfiles]

Ethplay representative logged in yesterday so I suppose he is aware of this complaint. I suggest giving him some time to respond and give more clarifications about the situation. If their intention was to scam then why did they let him withdraw $28k!

If I understand what he said, he is saying he was not able to withdraw his full deposit which is within the limits they stated, and now they are trying to bend the rules to their favor.
They blocked him from the chat and even stopped responding to his emails. If the customer support even cared about their customer, they would tell him to be patient while they work on the issue or something like that

Anyway, let's wait and see. The rep is active even right now but no word from him. If @owd7697's claim is genuine, I think he should even open a scam accusation with all the required evidence.

[ETHPLAY]

Hi everyone, I have an unpleasant situation with this casino, they do not fulfill their withdrawal obligations. They have written in the rules that if you withdraw funds on the same day that you deposited, there are no limits. I have not even withdrawn my deposit, they say they will withdraw next month, casino super.

I've been blocked from chat and am not responding to emails. I saw a stream of the owner of this casino and decided to deposit, but the amount was large, I only after I realized that there is no point in winning (I deposited $ 30,000, and they have a limit on withdrawal of $ 30,000), any winnings they will withdraw a month. I wrote to support, and I eventually withdrew 28,000, not even the full amount of the deposit (it was in 1 day), there are no limits, now they just ignore me.

Is there somewhere I can file a complaint?

Dear owd7697,

To address your situation, we need to highlight two principal policies:

• Same-Day Withdrawals: Our policy allows players to withdraw their deposits on the same day without these being counted towards the withdrawal limit. This policy is designed to prevent scenarios where a player, after making multiple deposits in a single session, finds themselves unable to withdraw not only their winnings but even their initial deposits.
• Abuse Prevention Policy: We also have measures in place to mitigate misuse and ensure that the intentions behind transactions align with genuine gambling activity, as stated in our terms and conditions.

Given the circumstances of depositing an amount that matches the monthly withdrawal cap, followed by no gaming activity and an immediate attempt to withdraw this sum, we suspect potential misuse.

However, as an act of goodwill, we have chosen not to enforce any extra wagering requirements or to suspend your account for further investigation. Instead, we will proceed with your balance payout under our standard withdrawal conditions, as has been largely accomplished, based on the exchange rate at the time of transaction.

[owd7697]

Hi everyone, I want to answer all the questions.
1 ( why I made a deposit in an obscure casino 30 000 ) - in fact, the owner of this casino is a famous person in his circles, he is a blogger, makes streamings. I saw his stream, and decided to make a deposit, the limits I looked already at the time of deposit. I asked the moderator to withdraw them to me to make a smaller amount (I did not think there are such limits), he said he needed confirmation from the administrator, while he was waiting for it, I made a couple of bets in blackjack, at first I lost, but then it became 32 500, I put on withdrawal. Withdrew only 28 000, and there is no difference in the rate, on the contrary, it only fell. I was blocked by support, and said that the balance will be paid next month, of course I freaked out and bought a bonus for 1400, and won 24 000, now they have to pay me about 30 000, I will wait. The god of randomness punished them )) The owner of this casino has its own forum, where I created a topic and I was bloluchly blocked, disgusting attitude.
They wrote that I had no activity, even though at the same time I made a couple blackjack bets totaling +- 10,000. At the same time, the support said that they do not have any wagering. You know what I mean.

https://postimg.cc/gallery/FQTgKHz
If you look closely at the screens, you'll see the deposit at 18:36. And the first withdrawal request at 19:03.
In between this time, there are blackjack bets ( at least 8000 ) and they say I didn't play. It's like this.


I did a restriction on the account and will wait for next month. I have exactly 30,000 on my account, monthly limit.
Anyway, this will be a lesson to me, even if you know the owner, you will still be mixed with shit. No matter how nice they say they are, it's important to them that you lose.

[owd7697]

I'll be sure to report back next month. But cryptocasinos with such limits are sad. I hope it will end well and I won't need to "advertise" this casino, fortunately I have the opportunity to do so.

[Wapfika]

Snip
I did a restriction on the account and will wait for next month. I have exactly 30,000 on my account, monthly limit.
Anyway, this will be a lesson to me, even if you know the owner, you will still be mixed with shit. No matter how nice they say they are, it's important to them that you lose.

File an official scam accusation on this board https://bitcointalk.org/index.php?board=83.0 if you believe that they are trying to hold your funds. There’s no way a legit casino will have a limit of 30K withdrawals per month while they allow huge deposits.

Provide screenshots of your conversation with the support to prove that everything that you said is legit and to have a better overview on what’s really happened on this casino.

Just follow the format below.

Code:

[b][color=black]What happened:: [/color][/b]

[b][color=black]Scammers Profile Link: [/color][/b]

[b][color=black]Reference Link: [/color][/b]
[b][color=black]Amount Scammed: [/color][/b]
[b][color=black]Payment Method: [/color][/b]
[b][color=black]Proof of Payment: [/color][/b]
[b][color=black]PM/Chat Logs: [/color][/b]
[b][color=black]Additional Notes: [/color][/b]

[owd7697]

They have updated the withdrawal limits, they are now larger but there is a weekly limit. I have already withdrawn some money, everything is fine. After the full withdrawal I will write about it.
Coin   Per Day   Per Week   Per Month
BTC   0,1   0,3   1
LTC   60,00   250,00   600,00
ETH   1.5   4   15
DOGE   45.000,00   150.000,00   400.000,00
XRP   8.000,00   20.000,00   70.000,00
USDT   5.000,00   15.000,00   50.000,00

[rodskee]

They have updated the withdrawal limits, they are now larger but there is a weekly limit. I have already withdrawn some money, everything is fine. After the full withdrawal I will write about it.
Coin   Per Day   Per Week   Per Month
BTC   0,1   0,3   1
LTC   60,00   250,00   600,00
ETH   1.5   4   15
DOGE   45.000,00   150.000,00   400.000,00
XRP   8.000,00   20.000,00   70.000,00
USDT   5.000,00   15.000,00   50.000,00

Wondering what happened to this thread after you withdrawn OP is gone and did not
even confirm your withdraws here? and any news about your complete withdrawal of the
amount you are claiming here?
at least your case is going to be close and that is good to know how they handle this case.

[Uhwuchukwu53]

But if you have backup evidence such as images or screenshots of your transaction or emails by the support, you can post it here. Right now you are you're accusation is just not valid and even if it is valid, the representative here from that website won't be able to help you because they are inactive since last year.

This is the truth about it, but why not follow up immediately as observed the transaction and make all effort to have a return. Make your evidence available first and see if they are back you can receive it