Finding a Bug

[chaser15]

How does someone go about reporting a bug to a casino a still hold casino accountable to pay a bounty?

Usually, when someone finds a bug, the casino will give a token of gratitude regardless if the site offers a bounty for reporting a bug.

Also depends on what kind of bug you discover e.g. technical bug, glitch, unresponsive script, unpaid legit lines, etc.

To report it, obviously, you have to reach the site thru their available channels, not unless there's a specific instruction posted on the site about how to report bugs. Do you find a bug? If that can be a caused of chances of being abuse, I hope you reach the site immediately.

[1714540862]

1714540862

[1714540862]

1714540862

[1714540862]

1714540862

[Sling0]

UPDATE.

So to date no reply from any staff at BC Game on the reported bug and support has no information on my reporting it or the help on showing them the bug on their test server. So if a bounty isn't listed on the site I would recommend not reporting it if you would expect a  thank you. NOW FOR THE BUG:
I don't ever play crash because I always lose and imo it's a high roller game but for the hell of it played anyway. Some how and still don't know how I was able to get crash to attach to me device allowing me to crash the game whenever I hit the cashout button. This also allowed me to send the game to the moon believe it or not. (I have screen recording so please not interested in arguing). At 1st I thought it was a fluke and the game was crashing at the very same time I would hit the button and it wasn't a fluke. The errors would come across my screen script fail, etc, etc won't list them all. Had I been a hacker or less of a human being I would have exploited this for major profit but instead I immediately reported it. The next question I would have now is how provable fair are these games if I was able to control the outcome from my device? Thoughts?

[Dunamisx]

Wait a little bit OP, are you doing this just to get your reward or you're being passionate about seeing a bug being reported, another thing I would have suggested is for you to go through their own announcement thread to make such report there or directly to their representative, this is one of the advantage of having their announcement thread here for discussion on their service, let's see maybe you could get some attention either, but I will employ that you remain less desperate about receiving a reward on it.

[Odusko]

usually you may report a bug and hope to get some short of reward for your white hat action on the matter. However that is strictly voluntary for the site, so no guarantee. Another way to go about it is try to reach a deal with the site, still risky unless you get a third party escrow into the matter. Ideally casinos should have a permanent bug-hunting programme altogether, but... no easy way for this despite looking quite obvious they should.

Subsequently, on that basis, it is good to note that bugs have varieties and what they hold on the site, if it has to do with a less technical aspect,  the site may decide not to pay anything for them since it believes at that stage the it based on features that do not have direct implications and application on games that are listed on the casino.
Aside from that, other bugs have to do with the game system which if left intended could lead to a high degree of impact on the game realities and results,  this level of bug is treated with high attention and casinos will easily pay bounty or compensation for those who will report them.

[Sling0]

Wait a little bit OP, are you doing this just to get your reward or you're being passionate about seeing a bug being reported, another thing I would have suggested is for you to go through their own announcement thread to make such report there or directly to their representative, this is one of the advantage of having their announcement thread here for discussion on their service, let's see maybe you could get some attention either, but I will employ that you remain less desperate about receiving a reward on it.

Just an update on the whole thing. Never requested or demanded a bounty but I did expect a reply which never happened. So just updating my original post so nobody needs to guess anymore on it. But truly I do wonder the provable fair aspect of any of the crash games because of the script being controlled by a basic users device. Whats the odds of crash crashing three times in a row at 0.00? What are the odds of it crashing at the very same time a user hits "cashout" ten times in a row? How many times have you logged the game showing 0 of 2200 people when crash reaches 100? I'm not blasting BC Game at all even though I am disappointed that a simple thanks never happened after they fixed the problem.

[sujonali1819]

Some how and still don't know how I was able to get crash to attach to me device allowing me to crash the game whenever I hit the cashout button. This also allowed me to send the game to the moon believe it or not.

This is insane and a very critical bug for sure. You deserve a reward from the platform end if it's legit. But yes if the casino does not have a bug bounty listed somewhere in the platform or an announcement from the official channel, you can not force them to pay. (I am not saying you are forcing)

But yeah since you came up with this topic here in the forum and you know it's Bcgame, It will be better if you keep discussing this on their ANN thread.

[Bushdark]

How does someone go about reporting a bug to a casino a still hold casino accountable to pay a bounty?

You should be ready to write to the team about something you have to tell them. First of all, you don't have to disclose the bug to the team immediately but just have to inform them that you have something that could lead to them losing big money as a result of the bug.
They will be the one to ask you if what the big could be explaining in details. They might want to add bounty for you if your claim is genuine and could pose a big threat to them.

[tbterryboy]

It should be beneficial for the casino to try to identify errors/problems in the operation of the website or casino software. Because the financial security and profit of the casino directly depend on this. Any sane casino will offer rewards for finding bugs for white-hat hackers and ordinary users, or even organize hackathons.

For sure before a casino is launched, there is what operators always do and that is make sure to test all the system of the casino systems to make sure they are bug-free because any casino that has a bug problem will likely not succeed in terms of revenue generations which is an integral part of the casino operation.
Some casinos even give incentives to expect bug hunters to run several private hunts on their systems before the site goes live, The majority of the casinos that crashed along the way are all doing so because of a lack of proper bug tests and exploitation of the system via the bug or other system failures.

Generally, it's not only before the launch, but some platforms would have a bug bounty for a pretty long time when they start their platform so that users that find the bugs report it to them to get the reward instead of trying to exploit the bugs and steal from the casino. I believe some people might try to do that instead of reporting the bugs because a lot of people think it's easy to use a bug or something in a platform and then steal from the system.

If a platform, whether it's a casino, a new cryptocurrency project, or anything in general, doesn't have a specific bug bounty, you will barely get anything from them if you report a bug because they will say that unfortunately they don't have a bug bounty right now and they might compensate you later for it but you won't get anything later.

[sunsilk]

UPDATE.

So to date no reply from any staff at BC Game on the reported bug and support has no information on my reporting it or the help on showing them the bug on their test server. So if a bounty isn't listed on the site I would recommend not reporting it if you would expect a  thank you. NOW FOR THE BUG:
I don't ever play crash because I always lose and imo it's a high roller game but for the hell of it played anyway. Some how and still don't know how I was able to get crash to attach to me device allowing me to crash the game whenever I hit the cashout button. This also allowed me to send the game to the moon believe it or not. (I have screen recording so please not interested in arguing). At 1st I thought it was a fluke and the game was crashing at the very same time I would hit the button and it wasn't a fluke. The errors would come across my screen script fail, etc, etc won't list them all. Had I been a hacker or less of a human being I would have exploited this for major profit but instead I immediately reported it. The next question I would have now is how provable fair are these games if I was able to control the outcome from my device? Thoughts?

That's actually sad if they don't ever give you a reply with what you've reported. Maybe they're still analyzing it and verifying your report but I understand you to have at least that reply to you on what's their take on this.

IMO, it's a serious bug that someone can exploit if ever it is for real. But then, I think that they'll be able to detect it as well if ever someone abuses it and can see that back logs from those accounts that will exploit.

Try posting it on their official thread, maybe you'll get some attention there and they'll be able to reply to you from there.

[fapar]

It should be beneficial for the casino to try to identify errors/problems in the operation of the website or casino software. Because the financial security and profit of the casino directly depend on this. Any sane casino will offer rewards for finding bugs for white-hat hackers and ordinary users, or even organize hackathons.

For sure before a casino is launched, there is what operators always do and that is make sure to test all the system of the casino systems to make sure they are bug-free because any casino that has a bug problem will likely not succeed in terms of revenue generations which is an integral part of the casino operation.
Some casinos even give incentives to expect bug hunters to run several private hunts on their systems before the site goes live, The majority of the casinos that crashed along the way are all doing so because of a lack of proper bug tests and exploitation of the system via the bug or other system failures.

In my opinion, it is impossible to identify 100% of mistakes/bugs in the operation of such a complex site as an online casino. On the testnet, of course, you can simulate certain situations that are close to real ones. But the tester primarily bases his work on previously gained experience (he knows what to look for first, what situations to simulate), but a large number of ordinary casino users can unintentionally create a situation that will lead to a new unidentified mistake. Therefore, bug-bounty campaigns are necessary and important after the launch of an online casino.

[Oilacris]

It should be beneficial for the casino to try to identify errors/problems in the operation of the website or casino software. Because the financial security and profit of the casino directly depend on this. Any sane casino will offer rewards for finding bugs for white-hat hackers and ordinary users, or even organize hackathons.

For sure before a casino is launched, there is what operators always do and that is make sure to test all the system of the casino systems to make sure they are bug-free because any casino that has a bug problem will likely not succeed in terms of revenue generations which is an integral part of the casino operation.
Some casinos even give incentives to expect bug hunters to run several private hunts on their systems before the site goes live, The majority of the casinos that crashed along the way are all doing so because of a lack of proper bug tests and exploitation of the system via the bug or other system failures.

In my opinion, it is impossible to identify 100% of mistakes/bugs in the operation of such a complex site as an online casino. On the testnet, of course, you can simulate certain situations that are close to real ones. But the tester primarily bases his work on previously gained experience (he knows what to look for first, what situations to simulate), but a large number of ordinary casino users can unintentionally create a situation that will lead to a new unidentified mistake. Therefore, bug-bounty campaigns are necessary and important after the launch of an online casino.

If you are some sort of a programmer or having that coding experience and bug expert for you to find out those exploits and holes then it would be that easy but there were people who do able to find out bugs naturally specially to those who are really that making some gambling on the site itself on which they would really be expecting for some bug bounty or rewards on which it would really be that depending on a certain site whether they would really be considering those finds or wouldnt really be giving at all. It would really just vary on a certain individual on which
not all people would really expecting somehow into those finds not unless if its really that a crucial find or exploit or bug then they might be expecting something.

[rat03gopoh]

NOW FOR THE BUG:

Asked @icopress (as their current marketing manager) for help, I think he has connections to important BCgame people. But you hope it's a bug, why would you let someone else try to exploit it? It seems like the chances of you getting a bounty from this discovery are getting smaller.

[Hirose UK]

How does someone go about reporting a bug to a casino a still hold casino accountable to pay a bounty?

You should be ready to write to the team about something you have to tell them. First of all, you don't have to disclose the bug to the team immediately but just have to inform them that you have something that could lead to them losing big money as a result of the bug.
They will be the one to ask you if what the big could be explaining in details. They might want to add bounty for you if your claim is genuine and could pose a big threat to them.

Gambling sites are used by many gamblers and of course when problems such as bugs occur, not only one or two people know about them, so if you just want to get reward for reporting bug, it not an easy thing.
Unless we are the first users to know about the bug problem, maybe there will be little appreciation given by them, such as some bonuses that we can get, but I sure there will be other gamblers who know better from the start and report it to the team.

But some people take advantage of bugs to win more easily, it shame that this happens because when the team finds out about it, there will be difficulties that the gamblers have to face.

Being good gambler is wise attitude that we rarely find, the average gambler doesn't want to do something like that because they prefer to use it for personal gain.

[Reatim]

usually you may report a bug and hope to get some short of reward for your white hat action on the matter. However that is strictly voluntary for the site, so no guarantee. Another way to go about it is try to reach a deal with the site, still risky unless you get a third party escrow into the matter. Ideally casinos should have a permanent bug-hunting programme altogether, but... no easy way for this despite looking quite obvious they should.

That is exactly what have been said by many mate that he should not expect payment instead it will be awarded voluntarily and since OP have not been online for 2 days now does it means he already accepted His faith here and forget about reporting ? or he had already have a deal and now keep the silence as he already received the payment.
but better for him to return and share his thoughts and experience and then lock this thread to prevent from being spammed in long time as this will never end until he locked Him up.

I believe the bug is now fixed since I can no longer repeat the issue. I haven't heard anything back from the casino since first reporting it and re-creating on their test server. I did hope that they would throw something my way given the severity of said bug because it was SEVERE and probably did cause major loss for them imo. I'll give it a few days and make sure they have it corrected and at that time if no reply I'll open it up to the community for evaluation and discussion. The bug already has me questioning other things that don't make any sense.

Oh , sorry to hear that mate , I thought that you have posted this thread without action first about the bug or reporting it , I thought that you are first waiting for their reply if you need to continue the report or keep it yourself , anyway just have it thinking that you did a good deeds for others though it is a big gambling site that truly earns a lot and throwing a small gesture will not hurt them in anyway, but like what you said its all been said and done so its up to the team if by any chance they will get back to you and even just to say "THANK YOU" .
you are a good man in this situation mate and you have also did a good job so Heads Up , be that all your life   and your kids will be proud of you.

[bitterguy28]

Wait a little bit OP, are you doing this just to get your reward or you're being passionate about seeing a bug being reported, another thing I would have suggested is for you to go through their own announcement thread to make such report there or directly to their representative, this is one of the advantage of having their announcement thread here for discussion on their service, let's see maybe you could get some attention either, but I will employ that you remain less desperate about receiving a reward on it.

Just an update on the whole thing. Never requested or demanded a bounty but I did expect a reply which never happened. So just updating my original post so nobody needs to guess anymore on it. But truly I do wonder the provable fair aspect of any of the crash games because of the script being controlled by a basic users device. Whats the odds of crash crashing three times in a row at 0.00? What are the odds of it crashing at the very same time a user hits "cashout" ten times in a row? How many times have you logged the game showing 0 of 2200 people when crash reaches 100? I'm not blasting BC Game at all even though I am disappointed that a simple thanks never happened after they fixed the problem.

It is normal that you feel that way  because you have given them service thought hey did not asks , and that service will save their business for abusing in the future and for sure it will save them some good amount for fixing that bug so yeah you should at least be given even a simple dedications.

maybe the team is facing so much difficulties nowadays that is why they did not pay attention to your case here but maybe sooner it will be answered and at least be rewarded?

[mak013]

UPDATE.

So to date no reply from any staff at BC Game on the reported bug and support has no information on my reporting it or the help on showing them the bug on their test server. So if a bounty isn't listed on the site I would recommend not reporting it if you would expect a  thank you. NOW FOR THE BUG:
I don't ever play crash because I always lose and imo it's a high roller game but for the hell of it played anyway. Some how and still don't know how I was able to get crash to attach to me device allowing me to crash the game whenever I hit the cashout button. This also allowed me to send the game to the moon believe it or not. (I have screen recording so please not interested in arguing). At 1st I thought it was a fluke and the game was crashing at the very same time I would hit the button and it wasn't a fluke. The errors would come across my screen script fail, etc, etc won't list them all. Had I been a hacker or less of a human being I would have exploited this for major profit but instead I immediately reported it. The next question I would have now is how provable fair are these games if I was able to control the outcome from my device? Thoughts?

Only one thing i can say about this situation. Of course, they can fix the bug without any bounty rewards. Even if they have bounty program and you have no proves. But i don`t think, that $100-$500 is a big sum for the casino. It would be nice to pay for bug and make some post about it. So, the next time it would be better to fix everything with screenshots. I don`t think that it will help to get some bonus for bug, but it will show that there is no gratitude for help.

[Mahanton]

UPDATE.

So to date no reply from any staff at BC Game on the reported bug and support has no information on my reporting it or the help on showing them the bug on their test server. So if a bounty isn't listed on the site I would recommend not reporting it if you would expect a  thank you. NOW FOR THE BUG:
I don't ever play crash because I always lose and imo it's a high roller game but for the hell of it played anyway. Some how and still don't know how I was able to get crash to attach to me device allowing me to crash the game whenever I hit the cashout button. This also allowed me to send the game to the moon believe it or not. (I have screen recording so please not interested in arguing). At 1st I thought it was a fluke and the game was crashing at the very same time I would hit the button and it wasn't a fluke. The errors would come across my screen script fail, etc, etc won't list them all. Had I been a hacker or less of a human being I would have exploited this for major profit but instead I immediately reported it. The next question I would have now is how provable fair are these games if I was able to control the outcome from my device? Thoughts?

Only one thing i can say about this situation. Of course, they can fix the bug without any bounty rewards. Even if they have bounty program and you have no proves. But i don`t think, that $100-$500 is a big sum for the casino. It would be nice to pay for bug and make some post about it. So, the next time it would be better to fix everything with screenshots. I don`t think that it will help to get some bonus for bug, but it will show that there is no gratitude for help.

Really depends on a certain company whether they would really be giving out that kind of amount as shown for appreciation on finding a bug, i do agree on what others been saying that there's no such thing about perfect security or perfect coded website on which there would really be errors that could possibly exist but its true that before they would really be making that main launch then everything is already set and pretty sure that
they had already polished it out when it comes to those bugs and fixes. Now on what op had been able to find out then it is really that indeed neither a serious or a small issue on which they wont really be
tending to give out any rewards not unless if its a major one but its true that they can fix it out silently without telling or giving out some response on the said report.

On which they would really be just simply ignore or deny that it wasnt an issue. For those gamblers who do really be able to report those bugs and exploits and expecting something for some reward
then it would be better that you shouldn't because not everytime they would really be giving out that kind of reward or bounty on the thing that you have found out.
Luck you if they would be reconsidering those things you had reported but we know that not all would really be having that consideration and just simply ignore you.

[mak013]

Only one thing i can say about this situation. Of course, they can fix the bug without any bounty rewards. Even if they have bounty program and you have no proves. But i don`t think, that $100-$500 is a big sum for the casino. It would be nice to pay for bug and make some post about it. So, the next time it would be better to fix everything with screenshots. I don`t think that it will help to get some bonus for bug, but it will show that there is no gratitude for help.

Really depends on a certain company whether they would really be giving out that kind of amount as shown for appreciation on finding a bug, i do agree on what others been saying that there's no such thing about perfect security or perfect coded website on which there would really be errors that could possibly exist but its true that before they would really be making that main launch then everything is already set and pretty sure that
they had already polished it out when it comes to those bugs and fixes. Now on what op had been able to find out then it is really that indeed neither a serious or a small issue on which they wont really be
tending to give out any rewards not unless if its a major one but its true that they can fix it out silently without telling or giving out some response on the said report.

On which they would really be just simply ignore or deny that it wasnt an issue. For those gamblers who do really be able to report those bugs and exploits and expecting something for some reward
then it would be better that you shouldn't because not everytime they would really be giving out that kind of reward or bounty on the thing that you have found out.
Luck you if they would be reconsidering those things you had reported but we know that not all would really be having that consideration and just simply ignore you.

I understand all that you say. And we can`t do anything with it. The only thing we can do(if we decide to show the bug) is to make several screenshots that can prove that this bug was fixed after our information. If we post it several times - nobody will tell the casino about bugs. Or we can use this bugs. Everybody can choose his own way but the only thing i`m sure in - the casino hurts himself with such ignoring bug hunters.

[Dunamisx]

Wait a little bit OP, are you doing this just to get your reward or you're being passionate about seeing a bug being reported, another thing I would have suggested is for you to go through their own announcement thread to make such report there or directly to their representative, this is one of the advantage of having their announcement thread here for discussion on their service, let's see maybe you could get some attention either, but I will employ that you remain less desperate about receiving a reward on it.

Just an update on the whole thing. Never requested or demanded a bounty but I did expect a reply which never happened. So just updating my original post so nobody needs to guess anymore on it. But truly I do wonder the provable fair aspect of any of the crash games because of the script being controlled by a basic users device. Whats the odds of crash crashing three times in a row at 0.00? What are the odds of it crashing at the very same time a user hits "cashout" ten times in a row? How many times have you logged the game showing 0 of 2200 people when crash reaches 100? I'm not blasting BC Game at all even though I am disappointed that a simple thanks never happened after they fixed the problem.

Happy us all, the problem has been finally fixed, that's the most exciting news about the whole thing, am also happy that you're able to arrived at something to conclude on, it's something to also write about because you're been attended to and they made a response to you as requested, there's no how you can make use of a gambling platform and never have anything to experience about the, be it bad or good, everything is being sum up to how we feel the fun in gambling.

[Odusko]

UPDATE.

So to date no reply from any staff at BC Game on the reported bug and support has no information on my reporting it or the help on showing them the bug on their test server. So if a bounty isn't listed on the site I would recommend not reporting it if you would expect a  thank you. NOW FOR THE BUG:
I don't ever play crash because I always lose and imo it's a high roller game but for the hell of it played anyway. Some how and still don't know how I was able to get crash to attach to me device allowing me to crash the game whenever I hit the cashout button. This also allowed me to send the game to the moon believe it or not. (I have screen recording so please not interested in arguing). At 1st I thought it was a fluke and the game was crashing at the very same time I would hit the button and it wasn't a fluke. The errors would come across my screen script fail, etc, etc won't list them all. Had I been a hacker or less of a human being I would have exploited this for major profit but instead I immediately reported it. The next question I would have now is how provable fair are these games if I was able to control the outcome from my device? Thoughts?

In summary to that, that thought only exist in your head, since the BC game team have seen that your reports for nnthe bug is not worthy of any attentions and how best you are truthful to yourself, and if their act as if nothing is wrong with the system and there is no bug which their have not stated any ways, but be sure that the only way we can believe you is when you share some screenshots since you said you have some of them at your disposal.
Any ways, I think the best way is to try more to get in the touch with the support and hear their own side of the story, but also note that when a player fine a bug in he system, it is noble enough for them to report the said bug the the team instead of exploting them