The problem OP is facing isn't what you understand it to be, OP is facing a problem because he ignored or was ignorant of the instruction that guides the transactions on crypto.org.
I might not be able to help op solve the problem because he has sent the TX already but the problem was that crypto.org doesn't send out CRO tokens to any wallet address that starts with 0x. it can only be sent to any wallet that starts with cro******. So op obviously ignored the warning or wasn't aware that such caution existed.
If OP gets lucky and the TX is reversed then he can create a trust wallet account (or any other wallet that supports Cronos) and generates a CROs address that starts with cro like this below
cro1u4kwe9gdpq66whjf6e6gk6f8wpamkj6g9v0sf3
then he can now successfully move it to any wallet of his choice.
I choose trust wallet because I'm more convenient with it. though the native wallet for Cronos is
keplr