AMA: I Operate an Online Casino

[SirJohnVonSlotty]

It's been a year since I've joined this forum and I was somewhat reluctant in opening an "Ask me Anything" thread due to all the spam going on in the gambling section, but several users requested it, and I've also enabled self-moderation to battle the spammers. Hopefully it will be a fun exercise where we can all together make this section more interesting.

So, I've been in this industry for a while now, I'm part of a team that operates several brands, and have also worked within other operations, including MGA, UKGC and Curacao licensed brands. I would say that I know the ins and outs of most of the operations out there, including some high end competitors, and I would love to share any insights or answer any burning questions that someone outside of the industry has. I'm not the owner of the casino though, so I'll not be able to answer questions targeted towards that area of the business, but I can try to shed light on anything else.

I can cover almost anything, game selections, bonus methods, VIP players, troubles with the law, license structure. You can ask anything, and if the questions are really interesting, I'll include them in this post as an edit.

Regarding the self-moderation aspect of the thread, I will not abuse it. I don't mind entering a proper argument, maybe you'll learn something new, maybe I will. But if I smell an AI-written post, or a random one just to boost your campaign numbers, I will delete it. I already created more than enough cool threads that got eaten up by spammers, I don't want this one to be another of those.

Answers to Frequently Asked Questions:

Q: How much money do you need to open a Crypto or Fiat online casino?
The minimum recommended amount for an experienced team starting an online venture would be in-between 3.8 Mil and 5 Mil, all depending on the team and their salaries. Most new casino operations get profitable anywhere between 14 to 18 months, so you would need enough money to survive that period. However, that's for people who have previous experience with managing a casino operation and are bringing in a lot of contacts from the industry already. If you're starting from scratch, with a junior team, you will need to set more money aside for consultants and failed campaigns.

Q: Can I open an online casino by myself?
I wouldn't recommend opening a casino by yourself or even with a team of junior people, the market is so competitive that you will either be eaten up by the competition, or by scammers. It's a tough job with a lot of stress. If you would like to enter the industry, and do something by yourself, you can always open an affiliate site with Wordpress and work your way up.

Q: How many people do work at an online casino?
Smaller operations usually have up to 15 people, medium operations up to 500, larger can go up to 5000, it all depends on how many services they do in-house. If you're outsourcing almost every aspect of your business, then you can work with a smaller team, but if you have your own customer support or your own casino platform, then we're talking about several hundred people for just one department.

Q: How does a regular online casino work?
Most smaller to medium operations work in a so called puzzle-style operation, that means that you, as the operator, are made up of several pieces that are completely separate from your business, with which you either partner up or you pay them for the services they offer.

#1. The Casino Platform itself, the key element. Same how there are platforms like Wordpress and Kentico, there are also finished solutions for your Casino, usually built either in Angular, React or, sometimes, in Next.JS. Those are companies that are known within the industry and usually manage everything for you, but for a fee of course.
#2. Game Providers, the most important aspect of a casino, there are over 100 different gaming providers on the market who take care of the games, their quality and security. So instead of making your own games, you just plug them into your casino.
#3. Payment Providers, you usually do not process payments in-house, and it's also not recommended since it's a lot of money in question, so you rather let a professional manage that. This is why you get payment providers like Mastercard, PayPal, GooglePay, ApplePay and similar services.
#4. Affiliate Platform Provider, instead of having your own system for onboarding affiliates, you usually outsource this as well.
#5. Customer Support Providers, again, instead of hiring 30 employees of your own, you just find a company that can manage this aspect for you, usually it has to be an experienced or iGaming dedicated company because there's a lot of lingo going on. However, this is also one of the reasons why some smaller operations have bad customer support = because it's outsourced. [/li][/list]


So, basically, the smaller you are, the more you're outsourcing, but the more percentage of your winnings goes to the providers. The bigger you are, the more stuff you're doing in-house.

Q: How much money does an online casino earn?

There are tons of casinos that are publicly trading, so their earnings are available to the public. For an example, you can Google Betsson AB Quarter Report, and you'll see that they are ranging around 50 Million per quarter, but they are also a huge operation that eats a lot of money by itself. Smaller operations usually earn anywhere between 250.000 to a million per month, but since it's such a volatile market, you have to have a fat war chest for hard times.



 

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[Solosanz]

1. What do you think about a casino that allow a country to gamble in their site, but gambling is actually illegal in that country?

2. What the owner did to decrease the forbidden jurisdiction (before, after)?

3. CMIIW In my observation Curacao license is useless since they're not responsible if the casino turns scam, is there any strong license for crypto casino that can fight against exit scam casino?

4. How much the average cost to create a good casino? excluding the bankroll.

5. I knows every centralized sites will need to comply with KYC when they're become big, does the owner receive a report from authority something like "You must add mandatory KYC rules, if you fail to meet it until the next year, we will shutdown your casino"?

[SirJohnVonSlotty]

1. What do you think about a casino that allow a country to gamble in their site, but gambling is actually illegal in that country?

Countries are divided into legal, grey and illegal markets, how you categorize them depends on the country itself, and if they have a legal framework setup or not.

If the country doesn't have a legal framework, but you have a casino license to operate there, you can go and operate. An example would be the Malta Gaming Authority system, with which you could, technically, operate in the whole EU. However, during the launch some countries didn't had a legal framework (like Sweden back then), so you had a lot of online casinos operate in Sweden as a grey market.

A legal country would be the one that has the framework and licensing in place, like the UK which has the UK Gambling Comission.

An illegal market would be the one strictly banning your type of operation, like the US, with which you don't want to fuck around.

2. What the owner did to decrease the forbidden jurisdiction (before, after)?

You can get more licenses, Gibraltar, Estonia, UKGC, MGA etc. With more licenses you get access to more countries. There are also shady practices with some operators who decided to let in some countries due to the profitability of the players base, but those players are not protected by any laws then. Only play on operators who are operating legally within your country.

3. CMIIW In my observation Curacao license is useless since they're not responsible if the casino turns scam, is there any strong license for crypto casino that can fight against exit scam casino?

Curacao isn't useless, it still creates some sort of ownership and responsibility, not as much as MGA or UKGC, but it's still something. If I would choose between playing on a completely unregulated casino and a Curacao licensed one, I would always go for the Curacao one. However, to answer your question, no. MGA is currently trying to implement crypto casinos, but it's a slow process. What some operators are trying to do (which we did in the beginning as well) is to try and operate a crypto casino per the MGA laws and instructions, and then hope once MGA recognizes crypto casinos as regular casinos, we would get first entry. However, the situation is more complicated than we first thought.

4. How much the average cost to create a good casino? excluding the bankroll.

Depending on your platform and game providers, as well as marketing suppliers and the size of your team, anywhere between $3.5 to $5.5 million. Whoever tells you less never operated a successful casino. 

5. I knows every centralized sites will need to comply with KYC when they're become big, does the owner receive a report from authority something like "You must add mandatory KYC rules, if you fail to meet it until the next year, we will shutdown your casino"?

Yes. Basically the less rules you follow, the less providers and suppliers want to work with you. You want to have the best games and best payment solutions? You need to follow more rules, and unfortunately KYC is one of the mandatory things if you want to have flagship games and flagship payment providers. Also, not having KYC means a lot (and I mean *a lot*) scammers, so by not having KYC, you need to have a strong legal/customer support team to manage the influx of scammers.

[komisariatku]

Nice to see you create a thread like this. This is my first time commenting on your post, but I have read your posts a few times and you are an expert on casinos and all things gambling.

Of course, we have lots of questions about casinos and gambling, how the business works, whether every casino must make a profit or whether casinos can also lose money like companies in general. But for now I'm not asking specifically but honestly I'm glad to see you making a thread like this. I will follow your thread and learn from the knowledge you have

[SirJohnVonSlotty]

Whether casinos can also lose money like companies in general.

People think that all casinos are pure money making machines, but at the end of the day it's an entrepreneurial venture like any other, and as with any other company, you can go bankrupt and not earn anything with a casino as well. There are certain things that we do to guard ourselves from these.

#1. Implementing KYC if you don't have a good team that can manage a high influx of scammers. There's nothing worse then 1000+ accounts jumping on to your newly opened casino and using up all the bonus funds. The bonus that we're giving out isn't something conjured out of thin air, it's an amount we pay to the game provider. So if you have a no deposit bonus offer, and that one is being misused, you can easily screw up your trajectory.
#2. Implementing a withdrawal limit on big wins. Big wins are an essential part of a casino experience, and you need to pay them out. However, if it so happens that you get 10 big winners within one week, that could drain out your bankroll and risk the salaries of the team. To battle that, we add certain rules in the TOS, one of them being a limit on weekly withdrawals.

One funny thing that I remember that happened to us with our last casino -  it was our last week, just before closing, when we stopped all traffic and marketing, one guy from BitcoinTalk came, played for a few days and triggered a massive win : ))) We've already calculated our losses and were ready to close it, then a member comes and says "no no no, open up the books again, I won" But there's nothing that you can do except communicate the weekly maximum pay out and pay out everything in "installments".

[Hispo]

1. How intrusive, serious or damaging are the economical sanctions from the United States and the European Union against an specific country when comes to the operation of a casino in that country or the availability of a foreign online casino to that country sanctioned by both of those jurisdictions? It specifically affects game providers based on those countries or the casino/ gambling platform as a whole cannot participate in that national market, otherwise would be subjected to serious consequences?

2. Why most of the mascots of casinos are anthro animals? I have seen several casinos to have some designs and catches my attention many of them for that kind of mascot. Is there a chance there are many members of the furry fandom among casino operators?

3. How difficult is for a properly registered casino to accept Monero for both deposits and withdrawals?

[Dave1]

Yes, I remember you have the signature design competition and campaign as well.

1. How big is the budget to operate a full blown online casinos? Do you need to give the specifics, maybe some numbers will do. But if you don't feel comfortable answering it, that will be find.

2. How you hire support and technical staff?

3. How you go if there is a scam accusations against you and you think that the gambler is just trying to squeeze money from you?

4. As far as gamblers though, who do you think gamble the most, no need for specifics countries, but perhaps you can say if they are from Asia or Europe?

[komisariatku]

Whether casinos can also lose money like companies in general.

People think that all casinos are pure money making machines, but at the end of the day it's an entrepreneurial venture like any other, and as with any other company, you can go bankrupt and not earn anything with a casino as well. There are certain things that we do to guard ourselves from these.

#1. Implementing KYC if you don't have a good team that can manage a high influx of scammers. There's nothing worse then 1000+ accounts jumping on to your newly opened casino and using up all the bonus funds. The bonus that we're giving out isn't something conjured out of thin air, it's an amount we pay to the game provider. So if you have a no deposit bonus offer, and that one is being misused, you can easily screw up your trajectory.
#2. Implementing a withdrawal limit on big wins. Big wins are an essential part of a casino experience, and you need to pay them out. However, if it so happens that you get 10 big winners within one week, that could drain out your bankroll and risk the salaries of the team. To battle that, we add certain rules in the TOS, one of them being a limit on weekly withdrawals.

Thank you for your answer, I am very satisfied with your answer.

One funny thing that I remember that happened to us with our last casino -  it was our last week, just before closing, when we stopped all traffic and marketing, one guy from BitcoinTalk came, played for a few days and triggered a massive win : ))) We've already calculated our losses and were ready to close it, then a member comes and says "no no no, open up the books again, I won" But there's nothing that you can do except communicate the weekly maximum pay out and pay out everything in "installments".

That's a good story, and I don't think "installments" are a bad thing and are part of the casino's commitment to still paying users' winnings even if they can't afford to pay them outright.


Let me ask you something else, most of the casinos use third party services or game providers like PP, Bgaming, PGsoft, Play'N Go, No limit, etc. Can you explain how the contract between the casino and the game provider works? I once made a question about this here: Who is the money manager? is it a casino or game provider?

[SirJohnVonSlotty]

Let me ask you something else, most of the casinos use third party services or game providers like PP, Bgaming, PGsoft, Play'N Go, No limit, etc. Can you explain how the contract between the casino and the game provider works?

Same as with any business, you're made out of several puzzle pieces. To have a full-fledged casino experience, you need;

#1. The Casino Platform that will host all of the puzzle pieces, this can either be your own, in-house solution, where some major operators like Betsson hae their own, while most start-ups usually use SoftSwiss as their casino platform solution. Then once you get that platform, you need to "assemble" the rest, which is:

#2. The Game Providers, usually the casino platform will have their own "default ones" that come with each casino, but for better game providers you will need to have better licenses. The relationship between the game provider and yourself is in % of rev share, monthly commitments and bonus costs, the amount and the exact deal depends on you and how you agree on it, but you will always be paying money to them. No one will onboard a game provider for free.

#3. The Payment Providers, these also depend on the type of license you have. E.g. if you have a UKGC license and are operating in UK legally, you can apply for several well known payment solutions (Paypal, Visa, Mastercard etc). But if you're operating without a license, you're usually depending on crypto or low-end payment solutions. Curacao is somewhere in the middle. You're legal enough to have bank transfer options, but grey enough to be ignored by some bigger payment providers.

#4. The Affiliate Platform, this is mostly tied to the casino platform, but can also be a separate solution (or a custom-in house solution). Basically a platform with which you're managing the affiliates and the deals that you have with them.

#5. Customer Support. This is also mostly outsourced, there are several providers on the market, one of the best is actually coming from Betsson who started outsourcing theirs just a few years ago. Sometimes 50+ casinos share the same customer support provider, which is the reason why we're getting such mediocre results as players when reaching out to the CS.

But basically all of the above things ask for money and sometimes a percentage of your revenue, it all depends on the agreement.


To answer your question though, who dictates the success of the casino? It's mostly the casino owner who either from experience or luck knows which combo of the above is best for a certain market. You need to find a balance, you can't have the best games paired with the worst payment providers, or the best payment providers with the worst games. There has to be a balance of good games and good payment solutions, and then throw in good bonuses and marketing.

From my experience the best approach is to just have a good, human approach to the business, through good VIP and general support, and a balance of providers, and the players will recognize it and appreciate it over the long term. The trouble is that most of the happy players aren't vocal, but the scammers are.

[komisariatku]

Let me ask you something else, most of the casinos use third party services or game providers like PP, Bgaming, PGsoft, Play'N Go, No limit, etc. Can you explain how the contract between the casino and the game provider works?

Same as with any business, you're made out of several puzzle pieces. To have a full-fledged casino experience, you need;
~snip~

OMG, this sounds so complicated and explains how you understand this business so well. I've only heard about Betsson and SoftSwiss from you but I'm guessing that they are also third parties to create a casino. To be honest, I don't fully understand what you're explaining, but I can more or less understand it. This sounds very complicated and makes the casino require a lot of capital. As far as I know, casinos also require a lot of funds to carry out promotions, so in my opinion the casino business also has quite a big risk, even though at first I thought casinos were money-making machines.

Once again, thank you for the great answer you provided

[Lida93]

I don't know but I think am just getting to read your thread for the first time and it's interesting to see how delightful you are to give answers to certain unanswered questions about casino's that may be bothering many gamblers minds.

1. From your years of experience with different casino's sincerely speaking, can you tell us if casinos put the interest of gamblers as a salient priority in their operation. I am asking this question because I have always believe that these gambling house in general don't have our best interest in mind in all their operation.

2. I have always wondered why casino give a blind sight to a gambler that might have erred against any one of their ToS maybe ignorantly or knowingly and instead of the casino to point out their offense immediately  and serve the gamblers' account the penalty deemed, they would rather ignore not until the gambler might have fund good sum of money into the account or won a bet and about to withdraw that's when they would raise the issue and sometimes this might have taken months or so. I want to know what's the idea behind that mode of behavior by casinos.

Would be pleased to receive honest replies from you Sir.

[Synchronice]

You are welcome, it's very nice that you came up with this idea to create an AMA thread!

1. How long do you plan to leave this AMA thread open?
2. Do casinos sometimes use KYC as an excuse to not pay to the user? With the hope that user won't submit KYC to not reveal their identity and casino won't have to pay winnings.
3. Why do casinos register in Curacao and not use their local license? i.e. Why does Malta based casino uses Curacao license instead of local Malta license?
4. Do casinos often hunt to hire employees of their competitor websites?
5. How to be sure that casino games are actually 100% provably fair? I mean this[/rul].

[SirJohnVonSlotty]

1. From your years of experience with different casino's sincerely speaking, can you tell us if casinos put the interest of gamblers as a salient priority in their operation. I am asking this question because I have always believe that these gambling house in general don't have our best interest in mind in all their operation.

I know that this will be hard to understand at first, but try to look at this in this way.

You know about the game Tomb Raider from Square Enix, right? What's the purpose of the game? To entertain you and get paid for that, right? It asks for $39 for 20 hours of fun. Was the game good? It was. Will you buy the next one? You will.

Now to the casino, same thing, let us say that you have Betsafe.com that is managed by Betsson. What's the purpose of Betsafe.com? To entertain you and get paid for that, again.

The only difference her is that the Video Game has the story element, while the Casino Game has the thrill element. Those are the USP's.

So with that said, the goal of an operation that wants to stay on the market is always, and I say *always* to give a good player experience. If you lose that player you've lost an ongoing income source. Most of us would rather have 1000 players that gamble $20 per month, every month for the next 36 months, than 1 player who loses $50.000 in one month and disappears after that. Evergreen businesses are built on good quality service and a constant influx of players who like your brand and spend regular time with you.

2. I have always wondered why casino give a blind sight to a gambler that might have erred against any one of their ToS maybe ignorantly or knowingly and instead of the casino to point out their offense immediately  and serve the gamblers' account the penalty deemed, they would rather ignore not until the gambler might have fund good sum of money into the account or won a bet and about to withdraw that's when they would raise the issue and sometimes this might have taken months or so. I want to know what's the idea behind that mode of behavior by casinos.

It's called a KYC matrix. With a huge influx of players you can't manage each of them individually, and you (as the casino) can't get into any legal trouble if they just spent the money on your casino, so you create a KYC matrix that checks every player that joins the casino and rates them. However, if someone is from an illegal country like US, and they deposited $100 and won $100.000, and all your red flags point out that that money will go to a US based user, you will rather refund him the $100 than have problems with the FBI.

Fines in this industry are huge, and I could write a whole article just about the legal issues you can have. For an example, I have a lot of friends in the industry who can't travel to Turkey anymore, because they operated a casino business there and the government decided to ban them from entering the country. So, in other words, you don't want to fuck with a jurisdiction in which you can't operate legally.

1. How long do you plan to leave this AMA thread open?
2. Do casinos sometimes use KYC as an excuse to not pay to the user? With the hope that user won't submit KYC to not reveal their identity and casino won't have to pay winnings.
3. Why do casinos register in Curacao and not use their local license? i.e. Why does Malta based casino uses Curacao license instead of local Malta license?
4. Do casinos often hunt to hire employees of their competitor websites?
5. How to be sure that casino games are actually 100% provably fair? I mean this[/rul].

#1. Up to you guys, as long as it doesn't get too spammy and it's fun for everyone.
#2. It depends on the operation, check what I wrote above about the KYC matrix. The "grey zone" here is that no one will bother KYC'ing a losing customer, but once the money from the casinos bank account needs to go to a forbidden countries bank account, then that's an issue. Also, as a casino, it's not your fault that someone from a restricted country decided to gamble, and you have the full right to KYC them before sending them a larger sum. Our own practice is to not even enable the possibility of a user from a restricted country to join in, but affiliates sometimes push whatever towards us and then you need to rely on the matrix.
#3. Uf... this one is complicated. Basically every license has its own countries in which you can operate, and every skilled team within this industry is usually (usually) specialized in just a few markets. So if I'm starting a casino with a team skilled working on Asian markets, or in Sweden, I will not have any use of an MGA license, I will need to pick the licenses for those markets.  Also, Curacao was one of the few licenses that were easier to acquire than MGA, and most new teams would first go with a Curacao operation, and then move on to other operations. Still, easy doesn't mean non-regulated, there's still a lot of paper work and responsibilities tied to owning a curacao licensed entity.
#4. Oh yes, people here usually jump every 6 to 12 months to a new company, but I wouldn't recommend hiring that type. I personally, when I hire, I'm selling the vision and trying to get a long term talent into the house, but that's getting harder and harder since the pool of skilled iGaming workers is small, so the salaries get astronomic. You want to find a Technical SEO person skilled in Angular and React platforms who is also well connected for Off-Page marketing in New Zealand and you only offer $40k salary per year? Well, good luck with that
#5. The casino games are here to entertain you, not to give you money. Imagine if the core business would be giving money, how much sense would that make? As soon as you switch your mindset and you're completely aware that the core business of that slot game is to entertain you, not to make you rich, you will stop caring about these things. However, to answer your question, if it's a licensed casino, it has to have provably fair games, the regulator will not permit it other wise.

[dimonstration]

First of all this is very helpful thread and I hope you will leave this open permanently and answer question whenever you have time. Your insights is significant because of your experience because we are all just speculating here and referencing previous issues to our knowledge.

I’m very eager to know answer to this question:

1.)Does Curacao doxxed the casino properly?
2.) Is it true that casino tracked every players win rate and mark players that win frequently that later get restricted or limited?
3.) What country casino pay their taxes?
4.) Is the casino the one paying win from 3rd party game providers?

[SirJohnVonSlotty]

First of all this is very helpful thread and I hope you will leave this open permanently and answer question whenever you have time. Your insights is significant because of your experience because we are all just speculating here and referencing previous issues to our knowledge.

I’m very eager to know answer to this question:

1.)Does Curacao doxxed the casino properly?
2.) Is it true that casino tracked every players win rate and mark players that win frequently that later get restricted or limited?
3.) What country casino pay their taxes?
4.) Is the casino the one paying win from 3rd party game providers?

#1. Can you elaborate here? I didn't understand what you mean by this.
#2. I worked for over 10 different brands and am surrounded with a large group of people from this industry, and I can tell you that's completely not true for licensed operators. The thing is, in most cases the house is the one that wins, and even if there's an individual here and there that stands out of the crowd, if it's a legit way of winning we let them win and offer collabs, especially if it's a twitch streamer or influencer. There's no value in limiting an active player. However, if they are constantly winning due to a loop hole, then yes.
#3. If the license is from Curacao, it doesn't mean that the operation is based in Curacao. So, wherever the operation is based, that's where the taxes are being paid. That's for Fiat operations, for Crypto I don't think I need to explain you anything since we're on a crypto forum
#4. I didn't understand the question here completely, but if you're asking me who's paying for a win, the casino is always paying for it. There are some shared pools in some games where major jackpots are being divided, but those are rare. The casino is always the one that pays out the win.

[Little Mouse]

Such a helpful and interesting topic here!

#1. Can you elaborate here? I didn't understand what you mean by this.

To get licensed with Curacao, what documents casino have to submit? I think that's what he meant.

[PytagoraZ]

This is a great topic and you are very expert and knowledgeable about casinos.

May I join in asking? Who determines the win rate in a game? Like the RTP on slot machines and can the casino set the win rate or is this determined by the game provider? and if I play at a live casino (blackjack at a pragmatic provider) and get a big win, who will pay me? is it a casino or a third party (pragmatic)?

[dimonstration]

#3. If the license is from Curacao, it doesn't mean that the operation is based in Curacao. So, wherever the operation is based, that's where the taxes are being paid. That's for Fiat operations, for Crypto I don't think I need to explain you anything since we're on a crypto forum

The root of my curiosity about this is how does my country for example Philippines will benefit by accepting license from Curacao. I thought somehow casino pay taxes to all the government which they have players from that specific country.

#4. I didn't understand the question here completely, but if you're asking me who's paying for a win, the casino is always paying for it. There are some shared pools in some games where major jackpots are being divided, but those are rare. The casino is always the one that pays out the win.

This is what I actually mean to seek. I remember some issue here before that casino claims that the provider didn’t pay the jackpot. And I encounter some problem before on a live games provider which my bet didn’t reflect to my balance after the round ends. The casino tells me that game provider is the one handling the payout and they don’t have any control on it. Is your statement limited only to slot games?

Such a helpful and interesting topic here!

#1. Can you elaborate here? I didn't understand what you mean by this.

To get licensed with Curacao, what documents casino have to submit? I think that's what he meant.

Yes. This is what I’m trying to express.

[SirJohnVonSlotty]

#1. Who pays when I win, is it the casino or the game provider?
A: It depends. If it's a solo game, then the casino pays. Like a slot game hosted on the casino, or a regular jackpot, or a regular live casino game. If it's a progressive or multi-game offer, then it's the game provider since several operators chip in to make that bucket huge. E.g. if you have a progressive jackpot of $12 Mill, that's not coming out of one casino, we all chipped in a bit to get to that number, and then if that win is triggered at "my casino", I don't pay a cent on it, it all goes from the game provider (who took it from 1000+ casinos). So it all depends on the system, game and deal the operator has with the game provider.

#2. Which papers does a Curacao license need?
As I mentioned in some of the posts above, it's one of the "easiest" licenses to acquire, and you just need a proper business plan and your regular KYC that every country asks when opening a business, additionally Curacao asks for a clean police conduct. If you google this topic you'll find several takes, and the reason I'm not going to write down more details around this is because the process is changing, and it might be different in a few weeks. Netherlands are restructuring how they are operating Curacao licensed entities so the process will change.

#3. How does my country for example Philippines will benefit by accepting license from Curacao?

Philippines is a restricted country per Curacao laws, but if you want an answer regardless of that, no, it's not benefiting at all, this was one of the main issues with Sweden and Poland here in the EU.

Basically both countries didn't want to introduce an online framework for casinos, but actively blocked all other casino providers from operating there. What that did is create a huge black market. After years and years of losing those tax funds to black market operators, they finally smartened up (Sweden at least) and introduced their own license framework, and can now offer proper licenses and tax those operators.

In my opinion, every country should introduce a legal framework for operating an online casino within that specific country, create a licensing structure and force the operators to open local offices and employ local people, and encourage competition. That way everyone would benefit, and you would see less Curacao licensed brands.

[Porfirii]

Such a helpful and interesting topic here!

-snip-

I have no questions right now, but this thread is surprising me very pleasantly. As mere users, our knowledge on how these services work behind the scenes is mostly a mystery, so thank you SirJohnVonSlotty for so generously sharing your knowledge with us.