All my savings on BKEX are gone.

[anjam_2018]

Hello everyone, since May 29th, 2023 I have not been able to access my account in BKEX Exchange because the exchange has blocked all trading for all customers. To date there is no information or update about what is happening with our money and whether we will get it back one day or not. I think we would be cheated. There are supposedly companies on Twitter that can restore the coins and transfer them back to the responsible victims. My wife is it possible and can these people be trusted? Has anyone ever heard of this company TECHGUARDFORT SERVICES (Twitter: @Techguardfort3)?

[Dunamisx]

Snip

Don't make use of any exchange or platform that has no global recognition or reputable, secondly, don't let some people deceived you for helping you restore back what has already gone, they will rather use that means to extort .ore from you because they cannot do anything to that, of you that has the asset couldn't recover your money, who else could, don't be deceived.

[anjam_2018]

Many thanks for the answer. I didn't know that BKEX was a bad exchange. I have always bought and stored my coins in Binance. Since a few coins were not yet listed on Binance and only on BKEX, that's why I invested money there. It's been months and the stock market hasn't given any information or written a tweet on Twitter. I think all the money is gone and that really hurts...
Unfortunately, no authority intervened and wanted to examine the case and send these fraudsters behind bars...

[BitMaxz]

There are lots of reports here on the forum that this BKEX exchange is a scam even if you hire a professional recovery service they can't be able to retrieve the amount you deposited to BKEX.

I never heard of this : TECHGUARDFORT SERVICES
If someone tells you that they can recover the amount you sent to BKEX and they ask for a payment then I believe they are trying to scam you
So better stay away from that "TECHGUARDFORT SERVICES" and move on instead.

[fenixosup]

In 99.9 they are scammers, you can try but never pay them in advance and don't do suspicious KYCs

[Lucius]

@anjam_2018, It seems that you will learn the hard way what "not your keys, not your coins" means, but there is really no point in losing even more money with some companies that claim to be able to return lost/blocked funds.

As you yourself say, from the date you mention, that CEX has suspended the withdrawal of funds until further notice due to an alleged investigation into possible money laundering. However, if there is no news about what is happening for more than half a year, then everyone who has something there should be worried for a reason.

I see that their site is still active, and one article states the following :

Users of the platform are urged to get in touch with BKEX's customer service team should they encounter any issues or need help during this period. The team has expressed its gratitude for the users' understanding and support during this trying time. It reiterated that the platform's primary goal is to protect the interests of its users and that every effort is being made to restore normal operations.

[mindrust]

Wtf is a bkex and why do u have any funds there in the first place? Why didn’t you use binance or coinbase like every other crypto trader? Even though these exchanges are definitely safer than bkex, even they are not invincible. That means you shouldn’t have deposited more than you could afford to lose on any service or exchange and you are about to get scammed again. Those twitter accounts can’t do shit about your stolen coins. Don’t pay them anything.

[cabron]

I have heard of the exchange being promoted somewhere but never thought someone would actually use the exchange. That's got to be a very naive mistake from someone who has no idea. And the exchange just shut down too.

But don't think someone is really able to help you get your money back like that TECHGUARDFORT. Sad truth but it's what it is. Coins that are sent are not coming back unless they deliberately send them back. TECHGUARDFORT is not the kind that could help not even the police.

[pawanjain]

Hello everyone, since May 29th, 2023 I have not been able to access my account in BKEX Exchange because the exchange has blocked all trading for all customers. To date there is no information or update about what is happening with our money and whether we will get it back one day or not. I think we would be cheated. There are supposedly companies on Twitter that can restore the coins and transfer them back to the responsible victims. My wife is it possible and can these people be trusted? Has anyone ever heard of this company TECHGUARDFORT SERVICES (Twitter: @Techguardfort3)?

There is no such company which can recover lost coins and get them back for you. So stay away from people who promise such a thing.
If you have been around for a while then you would know that you shouldn't keep any of your coins on an exchange yet you chose to keep them on exchange.
Learn from this mistake and take it as a lesson and don't ever repeat this mistake again.

[Ojima-ojo]

Snip

Don't make use of any exchange or platform that has no global recognition or is reputable, secondly, don't let some people deceive you for helping you restore what has already gone, they will rather use that means to extort more from you because they cannot do anything to that, of you that has the asset couldn't recover your money, who else could, don't be deceived.

when  we talk about exchange we need to have to exchange our security and ownership of our coin so that is why we have always advice that you only use a reputable exchange instead of risking your coins on an exchange that can lock you out at anytime this is the condition with the ops presently and that have a lot to do with what he will eventually come up wit at some point.


For sure if he chooses to go after possible recovery through a third party, it will further expose the ops to more dangers or losses because he will eventually lose as he will not get any positive result, and he needs to just move on from the current condition.


 

[Barikui1]

Sorry for your lose because I don't think there are any company that have the capacity to recover them back, and it's only the government that can make a serious attempt of recovering that money, which I don't think is 100% certain, so if anyone is telling you that you should pay him so that he can recover that money back for you, just know that he is just trying to milk you the more, because scammers are getting sophisticated everyday, so it's near impossible to recover what is already in their possession.
Another thing I would advice is before using an exchange, try to do your own findings, to know how credible and popular they are world wide so that you wouldn't fall into something like this again in the future, because what I perceived about this your bkex is that, they are not really an exchange, it's just a ponzi scheme that disguise as an exchange.

[goldkingcoiner]

Hello everyone, since May 29th, 2023 I have not been able to access my account in BKEX Exchange because the exchange has blocked all trading for all customers. To date there is no information or update about what is happening with our money and whether we will get it back one day or not. I think we would be cheated. There are supposedly companies on Twitter that can restore the coins and transfer them back to the responsible victims. My wife is it possible and can these people be trusted? Has anyone ever heard of this company TECHGUARDFORT SERVICES (Twitter: @Techguardfort3)?

Centralized platforms like exchanges should be avoided like the plague.

Either they turn out to be scams or they find other ways to lose/steal your money. Just look at the never-ending drama of scam exchanges and "wallet hacks" in the last 15 years. Anything centralized is liable to become corrupt or hacked, sooner or later.

You should never use a centralized service like a CEX, if possible. Always make sure you have the sole custody of your money and your wallet. As long as you follow that advice, you will be fine. There is no way someone could steal your money without gaining access to your wallet. But as long as you use your brain you can stay safe from all scammers and hackers.

[Cookdata]

Hello everyone, since May 29th, 2023 I have not been able to access my account in BKEX Exchange because the exchange has blocked all trading for all customers. To date there is no information or update about what is happening with our money and whether we will get it back one day or not. I think we would be cheated. There are supposedly companies on Twitter that can restore the coins and transfer them back to the responsible victims. My wife is it possible and can these people be trusted? Has anyone ever heard of this company TECHGUARDFORT SERVICES (Twitter: @Techguardfort3)?

I will give you straight answer, the Twitter(X) companies are scammers, you will likely lose more of it to them.

Your first mistake: Using a centralized exchanges to keep your Coin; This is one of the problems you encounter when you keep your coins on any centralized exchanges, you may lose access to your coins because not your keys, not your coins. You don't have access to the private keys, it's the exchange that does and when anything happen beyond your control, you will be logout without having access to your funds.

You can engage the official handle on Twitter, if they are active they should give you feedback when you complain to them or check their discord channel.

Your second mistake: is the one you are about to make. If you encounter any exchange problems like this, the only person that can help you is their official support handle, any person that claim will help you retrieve your account will further scam you. Most often, they will ask for your login details so they can have access to your funds. Always avoid them.

[GideonGono]

This is an example of "Not your Keys, Not your coins".
If you want to hold your crypto for a long term make sure that you own the wallet.
If you would use exchange or trading platform make sure that it is from a trusted and tested sites.
We are talking about money and investment here don't let your laziness be the reason why you loss your money, do some research before putting up money on trading sites.

[coolcoinz]

It's sad how little people know about bitcoin.
OP did not know the saying "not your keys, not your coins" and held everything on a centralized exchange platform.
Instead of choosing a well established exchange he chose little known bitcoin casino. What's a difference between an exchange and a casino that poses as an exchange?

Here's a description from coinmarketcap.com :
BKEX Perpetual Futures supports 1-100X leverage, double-position mode, multi-position mode, and tiered liquidation. BKEX Ultimate-M supports 500X leverage, and users can place orders when looking at the candlestick chart. In addition, there is no funding fee for Ultimate-M.

Any exchange that offers 100x leverage is a casino. An exchange that offers 500x becomes really suspicious casino. You should know to stay away from these companies, unless you just want to gamble on a shady platform, then go ahead, it's your money. When I gamble I at least do it in a verified casino.

Then OP is looking for companies that will recover his funds from the exchange, which again shows how little he knows about bitcoin. These people will scam you out of the rest of your money. Don't expect any real recovery to happen if you pay them.

[Potato Chips]

Many thanks for the answer. I didn't know that BKEX was a bad exchange. I have always bought and stored my coins in Binance. Since a few coins were not yet listed on Binance and only on BKEX, that's why I invested money there. It's been months and the stock market hasn't given any information or written a tweet on Twitter. I think all the money is gone and that really hurts...
Unfortunately, no authority intervened and wanted to examine the case and send these fraudsters behind bars...

It's a lesser known small exchange so there is less buzz. My guess is, most authorities have no idea of what has happened or worse, its existence.

But yeahhh, they have likely ran away. Their website too has been inaccessible from what I can see, see recent screenshots: https://urlscan.io/domain/www.bkex.com.

Tread cautiously with small exchanges, if you must use them, keep the amount in moderation. As much as possible, stick with the big ones however try not to develop a false sense of security as they are custodial platforms and not immune to hacks, funds mishandling, exit-scam, etc. so don't keep funds on custodial exchanges that you're not actively trading. For long term storage, get a non-custodial wallet like: Open Source Hardware Wallets

[SatoPrincess]

You should only trade on popular exchanges, they are less likely to be scams than the unpopular ones. I hope for your sake that the amount you lost is not huge because right now, you have no chance of recovering your money. Those accounts on X claiming to be bitcoin recovery companies are all scammers. There is no way to recover stolen bitcoin. Employing their services would mean you’re willing to pay for a lie.

[darkangel11]

TECHGUARDFORT SERVICES (Twitter: @Techguardfort3)?

"Tech Guard Fort can help you recover your cryptocurrency or digital assets through password, seed phrase, and hard drive recovery."

You don't understand what they're offering. The company is into wallet recovery, meaning that if they're legit (and I don't know that) they're going to attempt to for instance break the password to your desktop wallet to give you access. They aren't going to recover coins from a centralized exchange because you don't have their wallet files and you don't know their seeds.
To get money from a defunct exchange you need to contact a lawyer.

[Mrbluntzy]

Hello everyone, since May 29th, 2023 I have not been able to access my account in BKEX Exchange because the exchange has blocked all trading for all customers. To date there is no information or update about what is happening with our money and whether we will get it back one day or not. I think we would be cheated. There are supposedly companies on Twitter that can restore the coins and transfer them back to the responsible victims. My wife is it possible and can these people be trusted? Has anyone ever heard of this company TECHGUARDFORT SERVICES (Twitter: @Techguardfort3)?

I have not used this exchange that you mentioned before, the exchange that is popular in my country in binance, Houbi and Coinbase but people use binance very well here. But OP, you made a mistake to have stored your crypto on a centralized exchange, those exchange can face some management issue, FED issue or hack issue any day in the future and if you store your coins there, it will just be trapped. I advice you not to ever store your coins on exchange again. Instead, store you coins in an external wallet, like electrum and hardware wallet.

[Kelvinid]

Hello everyone, since May 29th, 2023 I have not been able to access my account in BKEX Exchange because the exchange has blocked all trading for all customers. To date there is no information or update about what is happening with our money and whether we will get it back one day or not. I think we would be cheated. There are supposedly companies on Twitter that can restore the coins and transfer them back to the responsible victims. My wife is it possible and can these people be trusted? Has anyone ever heard of this company TECHGUARDFORT SERVICES (Twitter: @Techguardfort3)?

Sad to say that you are dealing with the wrong site and making a deposit without knowing the legitimacy of this site. And the big mistake is that you consider the exchange wallet as your storage wallet. Maybe if you are active in the forum, you will be guided and have ideas about the things you did in the past and save you from losing your money. And now that was gone already, it can be forever as the BKEX couldn't give you back for that long. Even using reputable exchange was not recommended for it.

Well, tried to communicate with their support but not to those people who ask for money in exchange for their services - they will just scam you.