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Author Topic: Most challenges faced by gamblers on online casino platforms?  (Read 826 times)
irhact
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February 13, 2024, 08:21:54 AM
 #21

Hey Gamblers
So I am thinking of this.  What is the most challenges faced by gamblers on online casino platforms? Below are some key issues I've noted:
Let's talk about this and share mutual experiences and how we sorted it out

I haven't faced any of the problems that you listed and this is due to the reason I have only used reputed casinos or sportsbook when I want to gamble. Reputable casinos won't want to spoil their reputation therefore they won't allow any of the problem that are listed which they have control over to become a reason their gamblers stop using their platforms to gamble.  Hacking of account isn't under their control as the gambler is the one that's incharge of that not happening.

The only time I have had an issue with any online casino was when Bitcoin network was having a congestion problems that made transactions to be delayed and both my withdrawals and deposits were getting delayed and some were not credited as it took too much time for the transactions to get confirmed but it got resolved after reaching out to the customer care support of the casino I was using.

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February 13, 2024, 08:30:42 AM
 #22

What I have noticed is that something when people want to play gamble, due to multiple attending to people, you will notice that the game will eventually start and the customer will be angry for the delay. Most at time it is usually a virtual game. and when the game plays as predicted and perhaps was not played, they Chanell their aggression to the management for their delay. Most at time epileptic power system. When you are about playing game and mach just only have few minutes to start and the light we off and maybe the Generator is faulty and the place you will go next to play is far from your current point. Maybe before you could reach there the match odd will have reduced. Or something else

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February 13, 2024, 09:10:03 AM
 #23

Hey Gamblers
So I am thinking of this.  What is the most challenges faced by gamblers on online casino platforms? Below are some key issues I've noted:
  • delayed payment
  • withdrawal rejection
  • can't access the casino site
  • delayed response on request to withdrawal winnings
  • deposit not credited to the customer's account
  • ambiguous withdrawal conditions
  • winnings disappeared from the customer's account
  • delayed account verification
  • account closed without explanation
  • account hacked

Let's talk about this and share mutual experiences and how we sorted it out
The most challenging thing is when you win and casino doesn't let you to withdraw coins unless you submit your KYC documents. In this moment you think whether reveal your privacy and submit KYC to get your coins or give up on your coins and protect your identity.
Btw to be fair, I think that KYC is not a problem for many people today but it's a real challenge when you submit your KYC and they ask for more, for example, in my country there is no utility bill with your name when you hire apartment, you don't even make official contract and can't prove with documents that you live there. When they request utility bills and you can't send them, they mark your case as failed while actually it's simply impossible for people who live in my country.
Some casinos don't even have live support and that's a troublemaker for customers. There are moments very often when you need to speak with live support for fast communication instead of sending emails and waiting for days and hours.

Another challenge is that some casinos have high requirement for bitcoin withdrawals and when you are unable to withdraw because of insufficient coins, you start gambling and sometimes lose.

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February 13, 2024, 09:20:44 AM
 #24

You can get these results if you effectively find scam casinos that nobody knows and only you decide to trust them, use google search engine to find your next favorite online casinos, all what you are looking for will be there.

I only use online casinos through this forum, and I haven't been treated badly for once, when I send BTC or Tron to the casino it get deposited right away and when it's time to withdraw everything went smoothly, we avoid many online casinos because they are not reliable.

If you don't want bad things to happen to you when gambling online you should go after online casinos with good reputations, you are already on this forum, you can start using Fortune Jack or Stake.
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February 13, 2024, 10:23:16 AM
 #25

Refusal to withdraw is the biggest challenge faced by gamblers on online casino platforms because they still often experience it, even in trusted casinos. These casinos must have experienced server repairs, which will cause the casino to delay withdrawals made by gamblers. For everything else, I think it is still acceptable for gamblers. However, the problem of delaying withdrawals is important to pay attention to because gamblers are impatient and don't want to wait too long to receive their money. But maybe for other gamblers, some things are a problem for them, so they will think it is a serious thing.

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February 13, 2024, 11:48:06 AM
 #26

Hey Gamblers
So I am thinking of this.  What is the most challenges faced by gamblers on online casino platforms? Below are some key issues I've noted:
  • delayed payment
  • withdrawal rejection

Let's talk about this and share mutual experiences and how we sorted it out
In fact, there are still many problems that need to be resolved by online casinos, although many of the lists above do not apply to large casinos, most of them only exist in small casinos which still have many problems like those listed above, I honestly have never had problems like most of those listed above. There is only one problem that is sometimes a little more annoying than others, namely related to late withdrawals or rejected withdrawals.

I will usually look for an online casino that processes fast withdrawals and deposits quickly, so it's calmer if everything is easy and fast because I definitely won't have any problems playing at an online casino, but if everything is slow I will look for another online casino that do it well but if they can't provide fast service it is certain that all other facilities will also be slow, just look at them processing withdrawals and deposits if it is fast it means all other facilities including complaint service will definitely be fast too but if it is slow everything will definitely be slow too .

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February 13, 2024, 04:28:58 PM
 #27

The casino does not like too successful players and tries to create as many obstacles as possible when such a player requests a withdrawal. Often it is written in the agreement that the account can be blocked without explanation, which the online casino successfully takes advantage of. And KYC does not allow you to have multiple accounts.
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February 14, 2024, 04:29:33 PM
 #28

Man of the points mentioned by OP can be placed under one banner saying "scam." IMO this is the biggest problem of online platforms where they either face scam attempts and become too strict in their rules, or they are scammers themselves.
When a casino has too many of these complaints from their customers it only says that they cannot be trusted. On the issue of having strict rules  doesn't this just puts them out of business as they would get low patronage because they suddenly become the lest favourite casino on the internet?

Having reread my posts again and the replies I have received, the question that comes to my mind is rather than have victims of these casinos make complaints on random internet forums on gambling, isn't there a central regulatory body that these issues can be reported to and there would be a guarantee that the casino's are punished?

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February 14, 2024, 04:37:26 PM
 #29

  • delayed payment
  • account closed without explanation

i think that these two problems are usually the ones most often faced by online casino gamblers. because i also experienced a problem where the withdrawal i made was delayed by the casino without any clarity, and that's what i often read on their forums where many users experience the same thing.

and then the issue regarding account closure by the casino. this is a common problem often faced by users who get big wins or when they use vpn. often their accounts are closed or frozen by the casino for whatever reason, sometimes the reasons are even made up. this is certainly annoying for users.

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February 14, 2024, 04:43:44 PM
 #30

Good list, but I only encountered a few from the list; delays with transactions and winnings being held by the gambling provider. Well, inconvenience won't be aided consistently and I'm fine with it as long as frequency of instances aren't that much or is still tolerable. No gambling site is perfect and we all have the choice whether to move from one to another if it doesn't meet our preferences as a gambler. Online transactions inside and outside this industry have inconveniences as well so it is not that much of a surprise for me.
The casino does not like too successful players and tries to create as many obstacles as possible when such a player requests a withdrawal. Often it is written in the agreement that the account can be blocked without explanation, which the online casino successfully takes advantage of. And KYC does not allow you to have multiple accounts.
I doubt that it's the reason for mentioned challenges. Technology itself has its own limitations right? If they would do that on purpose then how wil they make players to stay in the platform for them to make money. They might get profit from doing so but that will only last for a short period of time due to being infamous of such feat.

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February 14, 2024, 05:10:27 PM
 #31

Quote
account closed without explanation

I have seen many gamblers complain of this quite sometime on how they didn't get the information on the reason that their account was deleted. Although most of the complaint have turned out to be accounts that are flagged for one reason or the other including not completing KYC. However, gamblers understand their fault on this but will not admit to it at the first instance that their account was disabled.

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February 14, 2024, 05:28:09 PM
 #32


Casino not adding the altcoins and tokens.

I think this is one of the issues the gamblers who hold crypto face these days. They could actually just convert it to BTC but some of them are just holding on to the coins because of the anonymity it holds on them. If they got those tokens before 2016, I think it's going to be spent on casinos.

There are also casinos that don't send email when you are trying to retrieve your passwords.
I found out the casino has a new game so I tried logging in and found out I forgot the password. Yet retreiving is impossible.

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February 14, 2024, 05:46:21 PM
 #33

Hey Gamblers
So I am thinking of this.  What is the most challenges faced by gamblers on online casino platforms? Below are some key issues I've noted:
  • delayed payment
  • withdrawal rejection
  • can't access the casino site
  • delayed response on request to withdrawal winnings
  • deposit not credited to the customer's account
  • ambiguous withdrawal conditions
  • winnings disappeared from the customer's account
  • delayed account verification
  • account closed without explanation
  • account hacked

Let's talk about this and share mutual experiences and how we sorted it out

If you are playing at a reputable casino, you will not find these issues there. These issues are usually present on gambling sites that are relatively new ones or they do not have a good reputation. If you want to avoid these issues, the first step is to play on a trusted site. Good sites will always give you good experiences and they you will not get such problems.

User experience is the most important thing and the other think is retention of the gamblers on a gambling sites. There are two many good gambling sites available at the moment that if a user has a bad experience at one site, he may get disappointed with that gambling site service and may never come again to that site to gamble. Delaying withdrawals or putting undue restriction will only make the customer go away and things like this will only harm the business.

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February 14, 2024, 05:59:07 PM
 #34

The biggest risk that exists with online gambling platforms is “fraud”. Currently online gambling is very popular and lots of people play there, and perhaps if we talk about online gambling platforms or sites, currently there are countless of them, both legal and illegal. Meanwhile, there are many gambling players who are careless and haphazard, where before registering on a particular gambling platform, they never consider whether the gambling platform has a license or not, and even when there are terms and conditions at the time of registration, they chose to skip it. that without reading it. and his carelessness caused him to experience losses and be deceived by irresponsible gambling platforms.

Therefore, as a wise gambler, it would be wise if before registering on a particular gambling platform, we must be able to pay attention and consider everything, including the reputation and license of the gambling platform we are going to visit, and don't miss out. Read the terms and conditions contained therein.

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February 14, 2024, 06:00:36 PM
 #35

Of all the things on the list, honestly for myself my biggest challenge is when experiencing withdrawal rejections and deposits that are not credited to my account, I think all gamblers will say the same thing that the situation is very annoying because I have experienced that where when I managed to get a win with a fairly large amount but my winning money could not be processed, The amount of balance in my account was lost because the status was processing the withdrawal but the winning money never entered my account which I even waited up to one week but still no money came in from the withdrawal I made and in addition the response from the service was really bad, they did not provide any solution and said "please be patient the process is in the queue" and after one week then I was able to confirm that I had become a victim of one of the bad online casino sites that contained fraud. And therefore now I prefer to be more careful in determining the online casino site as a place for me to play by prioritizing to choose an online casino that has a good reputation above 75%.

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February 14, 2024, 07:55:25 PM
 #36

I don't know why others are still saying that KYC is a problem, not sure if they really play or not (no offense to them), but it is already norm for most of the online casinos now to ask for documentations. I mostly agree with the challenges that that OP mentioned, a couple of  days ago, my withdrawal was delayed, ask support for it and says it will be two days. It did went though, it was already in my account. But that waiting is killing me. I can't bet because I know that when I won and try to withdraw again, the system will have me wait again as I have a pending withdrawal. I guess another frustration for me when I'm playing online is that sometimes my internet will act crazy, freezes my screen when I was about to bet and then misses some wins.

 
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February 15, 2024, 12:41:54 PM
 #37

Hey Gamblers
So I am thinking of this.  What is the most challenges faced by gamblers on online casino platforms? Below are some key issues I've noted:
  • account hacked

Let's talk about this and share mutual experiences and how we sorted it out
I once experienced this and some winnings I had in my account was withdrawn aswell, so I had to call the customer care desk and the went ahead to give me details of how my account was compromised and they never knew I wasn't the one initiating such transactions on the account, rather they taught it was me and so they allowed the transaction pulled through so they now had to advise I initiated a 2FA on my account after which my password was changed and that was how I got my account back to safety but the funds which were withdrawn already were not recovered I just learned to be more careful Incase of another time.

Keeping our password away from random people or logging in on random devices is a way t o help secure the account from been attacked by fraudsters or hackers who could get your account compromised and make away with all that is in the account.

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February 15, 2024, 01:15:59 PM
 #38

There was only one problem that happened to me in your list. Cannot access gambling sites. But thankfully, they have other links where it's just the same so the problem was solved instantly. Lack of being informed is also a problem, we do have to follow their Telegram groups or social media accounts so we will know if a maintenance is happening.

The other problem that I have is I don't usually win in casino games but I think that is a problem for most of us in the gambling industry. Grin I don't know why, winning is just too rare for me there.
But in sports betting, I do have a good percentage of winning but still, I get to gamble all those profits in casino games so I am back to where I came from.
It's like the gambling site knows how much I won in sports so they are taking it all back without any hesitation. I mean, they are not even shy to take it, not even a good RTP to show I can win sometimes. Well, I got used to it and I just take advantage of the rakeback and bonuses. So, the money is just being recycled.

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February 15, 2024, 01:35:43 PM
 #39

Therefore, as a wise gambler, it would be wise if before registering on a particular gambling platform, we must be able to pay attention and consider everything, including the reputation and license of the gambling platform we are going to visit, and don't miss out. Read the terms and conditions contained therein.
One important thing when playing with bigger bets is to make sure the gambling has a license and has a high reputation so that it is recommended by many people on this forum. The terms and conditions are important to read if you really want to focus on playing at one casino that already has a license and is recommended. , I obviously pay attention to that too because it is important before starting the game to read all the rules and terms and conditions of the site, don't miss it because it could be difficult for your account to make withdrawals.

Also understand that casinos always ask for KYC, that's why everyone must understand that when a casino asks you to provide your KYC identity, if something suspicious happens to your deposit or something else, but whatever it is, don't be too reckless to gamble wherever you are, make sure to ask. For the crypto community, this forum is very important to read the reputation of the site on this forum because there are lots of crypto online casinos that have been here for a long time and have a good reputation to visit.

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February 15, 2024, 01:57:20 PM
 #40

Hey Gamblers
So I am thinking of this.  What is the most challenges faced by gamblers on online casino platforms? Below are some key issues I've noted:
  • delayed payment
  • withdrawal rejection
  • can't access the casino site
  • delayed response on request to withdrawal winnings
  • deposit not credited to the customer's account
  • ambiguous withdrawal conditions
  • winnings disappeared from the customer's account
  • delayed account verification
  • account closed without explanation
  • account hacked

Let's talk about this and share mutual experiences and how we sorted it out

All these you've mentioned can happen and happening, these can be averted, by reading and understanding the rules of the casinos and only playing in a casino that has a good reputation, and protecting your account by implementing the best security measures, playing in online casinos has many challenges so you have to understand the many challenges and consequences of playing on online casinos.

There are also problems and issues on physical casinos but its totally different on online casinos because online casinos breaks the barrier of miles and nationalities and the rules and methods are very different, its good that we have Bitcointalk and many gambling review sites and directory that will help out with issues that we're facing on casinos that we are playing.

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