FORTUNEJACK SHADY/SCAMMY BEHAVIOUR. WATCH OUT GUYS

[Coin_trader]

They might have a right to ask these details according to their terms and conditions but it is completely unreasonable to do it as a way to prevent users from cashing out their earnings. If they have a reason to believe your deposit came from an illicit source then they should provide some evidence of this. It's hard to justify invading someone's privacy for an amount that is equivalent to pocket change. It's a bad look for them to be treating customers this way.

Sadly, providing proof to back their KYC requirements is not part of their ToS because they clearly mention this on their ToS. Fortunejack is also too big casino to prevent withdrawal of 50$ using KYC. Probably the fact that the account becomes dormant for a long time then suddenly awaken and issue a withdraw is the reason for their KYC implementation since fortunejack is already imposing KYC to the majority of their users AFAIK.

As I mentioned already previously. This is not a shady/scammy behavior but rather too much unnecessary security for a mere amount of money involved.

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[Wind_FURY]

They might have a right to ask these details according to their terms and conditions but it is completely unreasonable to do it as a way to prevent users from cashing out their earnings. If they have a reason to believe your deposit came from an illicit source then they should provide some evidence of this. It's hard to justify invading someone's privacy for an amount that is equivalent to pocket change. It's a bad look for them to be treating customers this way.

Sadly, providing proof to back their KYC requirements is not part of their ToS because they clearly mention this on their ToS. Fortunejack is also too big casino to prevent withdrawal of 50$ using KYC. Probably the fact that the account becomes dormant for a long time then suddenly awaken and issue a withdraw is the reason for their KYC implementation since fortunejack is already imposing KYC to the majority of their users AFAIK.

As I mentioned already previously. This is not a shady/scammy behavior but rather too much unnecessary security for a mere amount of money involved.

You're right, and although users like OP have the right to be concerned, I also believe that the casino is not scamming the community. BUT they should make those terms behind the bonus more accessible and more visible for everyone to read to avoid an emotional/dramatic reaction such as OP.

Plus KYC is the right of any casino to protect themselves against those people who will abuse the bonus, but to ask for source of funds is sort of abusive towards the user's trust on the service.

[puremage111]

Alright guys

I been off from Bitcointalk for i think 2 years
And FortuneJack is still getting accused Shady/Scammy lol

Seems like they indeed have a problem then
It's not the first time they are getting accused (Of course i can't prove anything because i deposit, i loss, so i didn't face withdrawal issue because i have $0 to withdraw lmao)

If a website get accused with issue recently, they may have CS issue or etc
But if they get accused since 5/6 years ago and still getting accused until now
I am sorry
People should start to stay away from this site.

[bhadz]

That's a normal process, I've been using them for a long time and then stopped then so same as you, I receive these emails but I know what they are up to. It's a promo and you'll definitely be enticed if you rely on these marketing brochures that they're sending through their promotional emails. The requirements for sure are going to be there and that's to be expected. I understand your frustration with a small amount that you've been asked to provide KYC OR the verification where's the source of the funds. I think that if you have just explained where it came from providing with proofs, that would be fine already and it won't make you disappointed. But most of us don't want to provide these requirements, so that's it.

This is not the normal process of casino KYC. This is higher level of KYC to provide source of income to justify your deposit. It just odd that they apply this kind of higher level of verification for a mere 50$ which is supposed to be use on higher amount of deposit. Anyone can afford 50$ with their salary only while the main purpose of KYC is to counter money laundering which doesn’t make sense on this amount and frequency of his deposit.

Normal KYC process is just ID and Selfie verification to know their customer well with 50$ deposit. I never encounter a casino that ask me proof of income even though I’m playing more than 2K of deposits to different casino. This level of KYC is dedicated to whale players that often deposit and withdraw funds in the casino.

I mean about the promos and emails, they're normal. But if it's about the KYC, you're right that the higher one requires to provide source of income but the latter option is easy to justify wherever his fund came from. So, I just want to be clear that the normal process I am talking about isn't about the KYC process but it's the promos and the sending of newsletters, etc, giveaways from them because I keep on receiving them as well. But it's true about the $50 deposit and they asked for KYC, it's just too much but there's the option that he can do better and easier about providing where that money came from or the proof of it.

[Wind_FURY]

Alright guys

I been off from Bitcointalk for i think 2 years
And FortuneJack is still getting accused Shady/Scammy lol

Seems like they indeed have a problem then
It's not the first time they are getting accused (Of course i can't prove anything because i deposit, i loss, so i didn't face withdrawal issue because i have $0 to withdraw lmao)

If a website get accused with issue recently, they may have CS issue or etc
But if they get accused since 5/6 years ago and still getting accused until now
I am sorry
People should start to stay away from this site.

Have there been unresolved issues that the casino was proven to actually have stolen money from its users? Because if the casino truly is stealing money from their users, and truly is shady/scammy, then this is not a BitcoinTalk community issue anymore. It should be a real issue with the license provider and the government entities that should handle the situation.

To play the devil's advocate, it's also very easy for many users in the forum to spread FUD against any service or for the competing service to attack their competitors through the forum.

[hopenotlate]

With these deposit bonuses, I have learnt the hard way with other gambling sites and am not a fan for such whenever I have to risk my own coins just to activate them, and funny thing is that these guys are aggressive with their email marketing forgetting people(customers ) do read them and buy in on these deals .

Indeed! After this mess started and I answered am not going to KYC I received yet another of those email telling me

Last Chance to Join Pragmatic Hunt!
$10K Prize Pool Awaits You to Grab!
Don't miss out! The $10K Pragmatic Challenge ends soon.to rush in and get my share into Pragmatic 
-snip-

but yes I understand...mailling list bla bla bla ...user settings unsubscribe etc etc

@hopenotlate just for clarity of what's happening, did you try to reach out @ FJ here on the forum just to try get over this huddle... because giving up your privacy for $50 is a bad tradeoff and on FJs side am sure they are preventing any abuse of this promo which is understandable if I put myself in their shoes !

Nope but you gave me a good suggestion, going to link this thread in their main thread, even if it is self moderated I don't think they are going to delete it.
________

I voted no because I don't think they are trying go scam you and it has actually a different meaning but we can consider it deceiptive tactic to get information of their players that for as little as $50, they will ask you to submit private documents for a source of income (I myself won't compromise my personal information for $50).

But we know that evey gambling site do have their own terms and condition and we really can't do about it but to either comply or don't use their service. You might think they are scamming you for that but the definition of scamming is way more different than whatyou have experienced.

I mostly agree with you that "scam" is an overstatement for these circumstances but what makes me think it is done on purpose is the way they lured me into depositing and the amount involved : have you considered they might do that for a high number of users?
I'll throw out some numbers at random: taking as a reference their number of followers on Twitter, which is +32K, and assuming that a percentage of 1% ( keeping it vey low imo)  could find themselves in the same situation as me, we have that 3200 users  x 50$ make a total of $16000.

[PaperWallet]

In this case Scam is an overstatement yes, but you can call it sneaky dirty behavior. People are better off if this casino didn’t exist at all, other options in general are way better (maybe with exception of 1xbit)

[Coin_trader]

In this case Scam is an overstatement yes, but you can call it sneaky dirty behavior. People are better off if this casino didn’t exist at all, other options in general are way better (maybe with exception of 1xbit)

Sneaky is understatement since this outcome is written on the ToS. This is only sounds sneaky if you don’t read the ToS. It’s really logically unfair for players but that doesn’t matter cause you agree on it the moment you create an account to the casino.

Besides, most of the casino will ask you a surprised KYC in unexpected time regardless the time you spend in the casino. This is the cons for those privacy seeker gambler that still play in a centralized casino.

[CryptoHeadlineNews]

Indeed! After this mess started and I answered am not going to KYC I received yet another of those email telling me

Last Chance to Join Pragmatic Hunt!
$10K Prize Pool Awaits You to Grab!
Don't miss out! The $10K Pragmatic Challenge ends soon.to rush in and get my share into Pragmatic 
-snip-

but yes I understand...mailling list bla bla bla ...user settings unsubscribe etc etc

I think what you need to understand is that those mails are just mere marketing strategies geared towards luring people to gamble on such casino, as they are never a guarantee you may win if you join. So it's left for you as a gambler to trade with caution whenever you have to come across any of such mails. Thank you

[hopenotlate]

Sneaky is understatement since this outcome is written on the ToS. This is only sounds sneaky if you don’t read the ToS. It’s really logically unfair for players but that doesn’t matter cause you agree on it the moment you create an account to the casino.

Besides, most of the casino will ask you a surprised KYC in unexpected time regardless the time you spend in the casino. This is the cons for those privacy seeker gambler that still play in a centralized casino.

Created my account there maybe  a decade ago or so and those times there was no KYC shit, then their ToS changed during time ( I get that) but they nver felt the need to know my details....then , as you can see in my opening post, they even go so far as to write "Our lobby just hasn't been the same without you" offering the free balance only to then ultimately exercise the right established in the ToS to undergo the KYC procedure for a laughable withdrawal amount of the same amount as my deposit (so not to say that I won their money).

Why they didn't need to know who I was when I deposited?

Asking you now because when I asked them in their ann thread

@Fortunejack I would like to read your opinion about my recent misfortune with your site

Nothing life-changing, the real problems in life are others, but still something that left me very disappointed.

but I was blissfully ignored.

[Coin_trader]

Sneaky is understatement since this outcome is written on the ToS. This is only sounds sneaky if you don’t read the ToS. It’s really logically unfair for players but that doesn’t matter cause you agree on it the moment you create an account to the casino.

Besides, most of the casino will ask you a surprised KYC in unexpected time regardless the time you spend in the casino. This is the cons for those privacy seeker gambler that still play in a centralized casino.

Created my account there maybe  a decade ago or so and those times there was no KYC shit, then their ToS changed during time ( I get that) but they nver felt the need to know my details....then , as you can see in my opening post, they even go so far as to write "Our lobby just hasn't been the same without you" offering the free balance only to then ultimately exercise the right established in the ToS to undergo the KYC procedure for a laughable withdrawal amount of the same amount as my deposit (so not to say that I won their money).

I think we should agree here that those sweet words written on their promotional email is just a marketing props right? I’m not supporting the way casino done their KYC but I’m already grow a thick skin on accepting KYC and arguing with them no matter how unfair it is for us as player will not gonna make change their stand because of their written ToS.

Why they didn't need to know who I was when I deposited?

Most of the casino doesn’t care about your identity if you deposit. Concerned will come if players is already doing withdrawal. 

Asking you now because when I asked them in their ann thread

@Fortunejack I would like to read your opinion about my recent misfortune with your site

Nothing life-changing, the real problems in life are others, but still something that left me very disappointed.

but I was blissfully ignored.

They usually ignored question like this because just like what I’ve said on my previous post. It’s written on their ToS that they might ask KYC in the future. They are leaving the responsibility to user on reading the ToS which I didn’t like either.

Casino should notify all the players in a form of email or notification on the casino about this specific changes before they implement it on their ToS. Only Stake is the only casino that I knew that has a notification that will pop to your screen when you first time open your account while there’s an update with their ToS.

This case that you experienced is not isolated with Fortunejack alone. You can experience this too on other centralized casino. Sorry for your loss men.

[Wind_FURY]

In this case Scam is an overstatement yes, but you can call it sneaky dirty behavior. People are better off if this casino didn’t exist at all, other options in general are way better (maybe with exception of 1xbit)

Sneaky is understatement since this outcome is written on the ToS. This is only sounds sneaky if you don’t read the ToS. It’s really logically unfair for players but that doesn’t matter cause you agree on it the moment you create an account to the casino.

Besides, most of the casino will ask you a surprised KYC in unexpected time regardless the time you spend in the casino. This is the cons for those privacy seeker gambler that still play in a centralized casino.

But KYC is to be expected from any centralized service, no? That shouldn't be taken against the casino because they're merely doing their jobs of checking if their service is safe from being used as a "mixer". KYC is probably the easiest and most efficient way to do it. But if there's a better solution, and if that solution could prove that you "are you" without giving up any private information, then definitely use that. But what solution is "that"?

[ryzaadit]

-snip-

The only way to proof this, It's to have some backup data from old data timeline. While showing (TOS) there is no KYC mention on their Term & Service, most casino especially (Centralized Casino) web based is always required KYC (It's stated in their term & service) but we still can play without KYC. IMO, a little bit tricky about bonus these one is always show up to avoid people abused or casino buy some times to hoping the user will keep gambling and make the balance losing during their check.
From my perspective, just take these as experience for never take any bonus. In gambling is always good playing with RAW balance without bonus, while you can easily to withdraw anytime without these bs came out from nowhere.

I been playing on Roobet, BK8, Rollbit, Duelbit, Stake, FJ, etc. Almost my experience, playing them without (KYC) even they're mentioned KYC in their term & service. My biggest things to avoid any bonus, and only join any contest on BTT like (Slot Multiplier, Point, etc) not deposit promotion.