Casinos team identity

[Lanatsa]

The identity of a casino's team is something we rarely across in our forum even though we have like hundreds of announcement topics in this section, promoting services, gambling games and tournaments. This act typically comes around professionalism and hospitality to provide a special customer service. Showing friendliness.and deep understanding of the games offered. Team members may also be a comfortable addition to players here.

Till this day I didn't see any casino revealing the identity of their team, owners, employers and responsibles of the casino even though players are required to pass a KYC process for their identity, so I'm wondering have you ever thought about this too? and the reasons why most casinos are not doing this process?

I dont have any thoughts such as this on which we do know that we are dealing on crypto space on which it would really be understandable that it wont really be necessary i guess or something that you would really be mindful about. If its doxxed or known then its better but for sure gamblers wont really be putting up that much attention such as this on which we know that everything could really be that totally anonymous on this space. If ever that one comes or would really be needed up to have that KYC to gamble then they would really be looking for another place on which they would really be able to do so without submitting their
personal identifications on which it would really be that somewhat understandable i should say.

Platforms online or casinos would be no surprise that they would really be needing up to go with regulations or laws for them to continue their business and also gamblers
would really be that somewhat confident when they are really that able to see on having those licenses too.

[o48o]

The identity of a casino's team is something we rarely across in our forum even though we have like hundreds of announcement topics in this section, promoting services, gambling games and tournaments. This act typically comes around professionalism and hospitality to provide a special customer service. Showing friendliness.and deep understanding of the games offered. Team members may also be a comfortable addition to players here.

Till this day I didn't see any casino revealing the identity of their team, owners, employers and responsibles of the casino even though players are required to pass a KYC process for their identity, so I'm wondering have you ever thought about this too? and the reasons why most casinos are not doing this process?

Just avoid such anon casinos. Legit casino owners have at least some social media presence, if not full names. They don't need to have listed team members on the web page, but as they are proud for their casinos, there's no need to hide the CEO either. Its not like with ICOs where we need to do deep research of a new system. Casinos are pretty straight forward businesses, so all we need is sense of accountability. So public CEO is enough.

While i understand why some CEOs would like to stay away from public eye, imho they chose wrong profession if they think they can avoid it, or at least wrong position in the company.

Then there are companies like Betfury, that keep the CEO hidden but are naming admins in chats as team members for example, which is just deceptive misdirection. Seemingly giving something without giving anything of value.

[livingfree]

I have never thought of that. What is important to me is on how they help their customers when there are concerns and how they're giving us the help that we need and deserve.

So, I don't have to know who's behind that chat support or zendesk as long as the approach to me is that they're friendly and helpful, that's already a thumbs up and that's the kind of customer service and experience that I am wanting.

And that's one big factor that many of us considers from using a casino.

[Hispo]

Honestly, it has never crossed my mind on whether some of the casinos I have used have made the identities of those who are behind the management of the service public. To me as long as the casino manages to keep a spotless track record and good customer support it was enough for me not to overthink about the managers and their identity.
Those who are part of the team probably keep their identity hidden for the sake of their personal security, however, that approach of keeping such information hidden could be used by shady casinos to get away with scams and devious practices.

Would I feel safer if I knew the identify of those behind the casino? Perhaps, but not much, in this digital era it has become very easy to fake one's identity, to the point of not knowing whether someone is really the manager of the casino or not. That is why a track record and reputation is more important than having information on people behind the casino.
A special case would be whether the management of the casino changes hands, there it would be very good to be notified.

[Yogee]

Security as others have said many times and maybe also convenience. Most of the rich people who prefer privacy probably prefer walking around without personal bodyguards following them around. They can enter coffee shops or any restaurants alone like a common citizen and be just fine.

I don't ask who the owner of the shop is when I buy items from them so I also have no problem not knowing the owners of online casinos I play.

[Quidat]

I have never thought of that. What is important to me is on how they help their customers when there are concerns and how they're giving us the help that we need and deserve.

So, I don't have to know who's behind that chat support or zendesk as long as the approach to me is that they're friendly and helpful, that's already a thumbs up and that's the kind of customer service and experience that I am wanting.

And that's one big factor that many of us considers from using a casino.

Seamless users experience is the most important thing i should say on which gamblers wont really be thinking about those teams identity or informations.
What matters is;

1. Games offered
2. Instant withdrawal
3. Good site design and animation
4. Good and active support
5. NO KYC

If all of these things are met, then knowing teams identity would really be that least concern.
If you are really that mindful or does really want to know then you could always ask them out, but i highly doubt that they would really be telling you completely about those
details on which these arent things that commonly exposed.

[dothebeats]

Just like other huge companies, I don't think it's necessary to know who's who in the organizational hierarchy of a casinos except for its executives. The low-ranking employees don't need to have themselves exposed as they are doing what the executives ordered. At the end of the day, should a scam arise, people will be looking for the high-ranking officials to be put behind bars and not those underlings who are only following orders.

[danherbias07]

Just like other huge companies, I don't think it's necessary to know who's who in the organizational hierarchy of a casinos except for its executives. The low-ranking employees don't need to have themselves exposed as they are doing what the executives ordered. At the end of the day, should a scam arise, people will be looking for the high-ranking officials to be put behind bars and not those underlings who are only following orders.

I agree with that. Just like what Stake.com is doing. Eddie is out there in the frontlines and his face is being seen all the time. The chat moderators, team management, marketers, and others within their staff don't really need to show their faces to the public and it's for their own security too, or for the business. It avoids blackmail or other evil intent that could be thought of by people who are planning something bad on the online gambling site.
I mean, I don't think it's mandatory that a whole team will have to put their faces into the public. Even the ICOs before only put the names and photos of the developer and his team and some even don't do that and yet investors are still flocking in just because of one hype. How come they could be anonymous and still get buyers of their project? And yet gambling behind the scenes teams should also go through KYC.

[SeaCoinCollector.]

Due to safety and privacy concerns, casinos do not reveal the identities of their staff. By doing this, workers are protected from harassment and lower the chance of an insider threat. By keeping things formal and preventing interruptions from customers, anonymity is very helpful.

[kotajikikox]

The identity of a casino's team is something we rarely across in our forum even though we have like hundreds of announcement topics in this section, promoting services, gambling games and tournaments. This act typically comes around professionalism and hospitality to provide a special customer service. Showing friendliness.and deep understanding of the games offered. Team members may also be a comfortable addition to players here.

Till this day I didn't see any casino revealing the identity of their team, owners, employers and responsibles of the casino even though players are required to pass a KYC process for their identity, so I'm wondering have you ever thought about this too? and the reasons why most casinos are not doing this process?

There are several casinos that have revealed the Owners if not the whole team like Bitvest in which Owned by @lightlord and there are others that I just forget those names.
But for me personally ? all casinos must declared their team and Owners because if ever there are scams and related cases happens as we are talking about huge money here? then we can run after them and not like now that victims cannot even identify whom to chase when they are being scammed .

[Strongkored]

Till this day I didn't see any casino revealing the identity of their team, owners, employers and responsibles of the casino even though players are required to pass a KYC process for their identity, so I'm wondering have you ever thought about this too? and the reasons why most casinos are not doing this process?

No, I never thought about that because what players are concerned about is how the casino treats its players, how they give bonuses and any complaints that arise so knowing the identity of the casino owner is not something that is important for players to know, and also online casinos when it has a license so that is enough to judge that they are serious about the business they are building.
But did you know that there is one casino on this forum that is very active in holding contests in games and rounds boards and one of the prizes is meeting the casino owner, this casino is also one of the sponsors for a football club in England which is currently playing in the championship division.
So it's not that casino owners don't want to open up about their identity, it's just not an obligation and players don't really care about it, and connecting it with KYC doesn't seem like the right thing to do.

[Outhue]

It's only the government of a country that deserves to ask a casino for identity and license, not the gamblers, this is the first time I would hear such from a gambler, most are only concerned about how they will be treated by the customer care and how lucky they can get.

If you are using a popular online casino you won't need to worry about identification, it doesn't matter to gamblers, like I said, only the government agencies have the right.

Do you even know that it's unsafe for casino team members to reveal themselves to the public? A place where people come to try their luck and lose some money?what if they got angry and decide to take some actions against the team members? Or you think it's not possible? What if a gambler is a triad member? Will you know? Think.

[robelneo]

The identity of a casino's team is something we rarely across in our forum even though we have like hundreds of announcement topics in this section, promoting services, gambling games and tournaments. This act typically comes around professionalism and hospitality to provide a special customer service. Showing friendliness.and deep understanding of the games offered. Team members may also be a comfortable addition to players here.

Till this day I didn't see any casino revealing the identity of their team, owners, employers and responsibles of the casino even though players are required to pass a KYC process for their identity, so I'm wondering have you ever thought about this too? and the reasons why most casinos are not doing this process?

There's no advantage in showing or posting their identity and it will put their reputation and their security at risk there are gamblers who are not satisfied with the results they've gotten that they will target these owners since they are exposed, they can despise them insult them and post their identity online and hire people to target them, for their safety and those of their love ones its better for the owners of casinos to not reveal their identity.

A gambling platform is categorized by some people as a place for vice and a root of addiction, if people know the identity of the owners they can target them so a casino should just be represented by their domain name.

[PX-Z]

Till this day I didn't see any casino revealing the identity of their team, owners, employers and responsibles of the casino even though players are required to pass a KYC process for their identity, so I'm wondering have you ever thought about this too? and the reasons why most casinos are not doing this process?

Good question, but i think their information is irrelevant to its users especially those online casino. All online casino need to do is have a licensed ^{(well, optional)}, responsive support, community awareness and a working platform, that's for them to be relevant. Except for land-based casinos, since they are run by tycoons and business man known in the country or in the area, and obviously you will personally see their staff when you visits the area. While online is different from that due to the obvious reasons, it's virtual.

[blckhawk]

I like the idea of them revealing their identity but if you think about it, there's the matter of personal privacy that this people really need to take care no matter, these casinos that you want the team behind to reveal their faces are not a big casino website compared to some and so they want to make sure that they can still keep that part. I'm all in favor of revealing the identity but we can't force then to do it anyway, the team should be the one to willingly do it.

[ChiBitCTy]

The identity of a casino's team is something we rarely across in our forum even though we have like hundreds of announcement topics in this section, promoting services, gambling games and tournaments. This act typically comes around professionalism and hospitality to provide a special customer service. Showing friendliness.and deep understanding of the games offered. Team members may also be a comfortable addition to players here.

Till this day I didn't see any casino revealing the identity of their team, owners, employers and responsibles of the casino even though players are required to pass a KYC process for their identity, so I'm wondering have you ever thought about this too? and the reasons why most casinos are not doing this process?

This is an interesting topic.  This makes me wonder if big in person Casinos such as the Bellagio in Las Vegas have their team members either listed out somewhere on their website, or perhaps there's photos somewhere in the building showing whom the main people are.

I'm not sure even if the casino team members were listed out that it would make much difference to me personally.  This sort of info could real easily be faked.  Transparency however is a great thing.

[madnessteat]

I like the idea of them revealing their identity but if you think about it, there's the matter of personal privacy that this people really need to take care no matter, these casinos that you want the team behind to reveal their faces are not a big casino website compared to some and so they want to make sure that they can still keep that part. I'm all in favor of revealing the identity but we can't force then to do it anyway, the team should be the one to willingly do it.

No one wants to disclose their personal data. At least the casino owners, at least the programmers, at least the cleaner, mopping the floors in the institution because the gambling industry is filled with inadequate people who after another loss so and seek to beat the face of someone who is somehow connected with the casino.

I perfectly understand these people, because privacy is only our choice and those who want peace of mind in life in every possible way trying to maintain confidentiality. This is quite normal practice.

[fullhdpixel]

I have never thought of that. What is important to me is on how they help their customers when there are concerns and how they're giving us the help that we need and deserve.

So, I don't have to know who's behind that chat support or zendesk as long as the approach to me is that they're friendly and helpful, that's already a thumbs up and that's the kind of customer service and experience that I am wanting.

And that's one big factor that many of us considers from using a casino.

That's what most gamblers see when they join a platform, they first check if the platform is reputable and then they want good services out of which customer service is the priority because a customer anywhere would want to have complete attention when it's needed and the issues discussed should be listened to and resolved as quickly as possible which is only what makes a customer stay because if a customer doesn't get good customer service, they will not keep using the services anymore.

So when it comes to casino platforms, people often don't care about the team managing the platform, who the owner is, who is managing the support team, etc.

[passwordnow]

Till this day I didn't see any casino revealing the identity of their team, owners, employers and responsibles of the casino even though players are required to pass a KYC process for their identity, so I'm wondering have you ever thought about this too? and the reasons why most casinos are not doing this process?

Many of the reputable casinos here have their own identities, yes, the CEOs and they're already exposed and became public figures and that's why knowing them is already enough to know if a casino is reputable or not. But to the ones who's starting out, it's up to the owners of it if they think revealing their identities is going to help them have more confidence and trust from their gamblers. Because it somehow gives the idea on what type of management the casino has based on the owner.

As a user of them, if something is wrong, then that's the time that a user has to comply if you're required to do so. But us, if they don't know any about us or about team, it won't matter as long as you've been with them and have experience using them for a long time having no trouble at all. But if that's a big requirement that shall fill your satisfaction, it's up on how you would address that to prove your confidence with them and each of us have a different point of view regarding this.

[asyakashi]

The team is rarely exposed publicly because of their security status, because many countries prohibit gambling, but they collect taxes secretly 😁, and besides, we can see the trustworthiness of casinos directly from their user reviews, but still be careful with the reviews created by bots