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Author Topic: Casinos team identity  (Read 567 times)
Antotena
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February 21, 2024, 06:52:28 PM
 #101

The identity of a casino's team is something we rarely across in our forum even though we have like hundreds of announcement topics in this section, promoting services, gambling games and tournaments. This act typically comes around professionalism and hospitality to provide a special customer service. Showing friendliness.and deep understanding of the games offered. Team members may also be a comfortable addition to players here.

Till this day I didn't see any casino revealing the identity of their team, owners, employers and responsibles of the casino even though players are required to pass a KYC process for their identity, so I'm wondering have you ever thought about this too? and the reasons why most casinos are not doing this process?

I noticed that as well. I think most of the casino we have in this forum are crypto related and because some of them are just crypto, they don't like to reveal their identity because of regulations that do come from other countries and they don't want to be drag for running a company that is not licensed to operate in some particular areas, their identity been public can make them been on blacklist and wanted.

Another reason could also be because they accept some coins and withdrawals, it can put them at risk from government, we all know that casinos are just company offering gambling service for people, they have no idea about which coin is clean and which is not, it will be dangerous for them to reveal their identity when the government can say they should return a particular coins and also they could be label for money laundering, it's better to stay anonymous and be trustworthy just like many of them are doing here.

R


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February 21, 2024, 07:04:55 PM
 #102

The identity of a casino's team is something we rarely across in our forum even though we have like hundreds of announcement topics in this section, promoting services, gambling games and tournaments. This act typically comes around professionalism and hospitality to provide a special customer service. Showing friendliness.and deep understanding of the games offered. Team members may also be a comfortable addition to players here.

Till this day I didn't see any casino revealing the identity of their team, owners, employers and responsibles of the casino even though players are required to pass a KYC process for their identity, so I'm wondering have you ever thought about this too? and the reasons why most casinos are not doing this process?
This is the reason why I love stake.com and Eddie. As a player I appreciate the transparency and approach of stake.com. Transparency can build trust and positive relationship between players.

For sure casinos have different reasons for not revealing their team members identities, like privacy, security or maintaining a professional image. Some might choose transparency and promote their team, while others prefer privacy. It depends on each casino's policies and priorities. But it's really kinda unfair that we didn't know their identity an they know us.

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February 21, 2024, 07:13:00 PM
 #103

I think this is also for their security.

While I understand that having a designated team members in a certain project (e.g. ANN threads, startup token projects, etc.) are essential in order to confirm the authenticity of their goals and plans, in a gambling casino, it is somehow irrelevant. What separates a genuine casino from a scam one is the former's representation of itself and years of service with continued trust by establishing their reputation.

Lastly I also want to point out that having a team member's profile in an online casino can be quite difficult especially if we are talking about the nature of their project. Naturally, a person may feel devastated if they lost on their games or if they staked hundreds to thousands of $$$ worth of crypto and they may channel such rage and emotion into looking for the identities of the team members.

In conclusion, it may indeed compromise the safety of the team members.

Definitely, its a security threat to display the real identities of casino team, transfer of aggression is always inevitable in the moments of terrible loss on the side of a gambler and the casino rep might be in great danger as some mad gamblers might conclude that the casino intentionally make them loose and will likely take their revenge on any member of casino team available.

People might even go to the extent of asking for cheats from the team member and noncompliance might mean harm to them, even if they don't have any,

Lastly, no matter how transparent a casino its with their dealings with their clients, revealing the identities of their team members is not ideal at all and should never be encouraged.

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February 21, 2024, 07:17:26 PM
 #104

The identity of a casino's team is something we rarely across in our forum even though we have like hundreds of announcement topics in this section, promoting services, gambling games and tournaments. This act typically comes around professionalism and hospitality to provide a special customer service. Showing friendliness.and deep understanding of the games offered. Team members may also be a comfortable addition to players here.

Till this day I didn't see any casino revealing the identity of their team, owners, employers and responsibles of the casino even though players are required to pass a KYC process for their identity, so I'm wondering have you ever thought about this too? and the reasons why most casinos are not doing this process?
This is the reason why I love stake.com and Eddie. As a player I appreciate the transparency and approach of stake.com. Transparency can build trust and positive relationship between players.

For sure casinos have different reasons for not revealing their team members identities, like privacy, security, or maintaining a professional image. Some might choose transparency and promote their team, while others prefer privacy. It depends on each casino's policies and priorities. But it's really kinda unfair that we didn't know their identity and they know us.
In the world of many anonymous casino operators, having the well wither to know some few of them is worth commending such as Eddie of Stake whom someone mentioned,  have read alot about the CEO and how public he is about his business because as the owner of one of the world largest casino, he has alot of security threat 8f and when he becomes publicly but still Eddie manage to safe guide himself all the while by being very openly interacting with the community and for that, we have to commend him for that.


But the ultimate question is of what use is knowing the identity of the casino owner if the casino does not violate any of the operational rules and regulations guiding their operation and customers' relation?

R


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February 21, 2024, 11:11:34 PM
 #105

I have never thought of that. What is important to me is on how they help their customers when there are concerns and how they're giving us the help that we need and deserve.

So, I don't have to know who's behind that chat support or zendesk as long as the approach to me is that they're friendly and helpful, that's already a thumbs up and that's the kind of customer service and experience that I am wanting.

And that's one big factor that many of us considers from using a casino.
Seamless users experience is the most important thing i should say on which gamblers wont really be thinking about those teams identity or informations.
What matters is;

1. Games offered
2. Instant withdrawal
3. Good site design and animation
4. Good and active support
5. NO KYC

If all of these things are met, then knowing teams identity would really be that least concern.
If you are really that mindful or does really want to know then you could always ask them out, but i highly doubt that they would really be telling you completely about those
details on which these arent things that commonly exposed.
And that's why I don't mind knowing who are behind those casinos or with the support group. Because typically, the owner is known from these matters as they need to verify that they own it when there are media that are asking them for certain issues.

I do agree about those matters and factors that you've mentioned. They're part of the important things that a gambler should know but if it's very important to a gambler to know behind those team support or even the owner, you spend your time knowing them.

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February 23, 2024, 07:36:31 PM
 #106

And that's why I don't mind knowing who are behind those casinos or with the support group. Because typically, the owner is known from these matters as they need to verify that they own it when there are media that are asking them for certain issues.

I do agree about those matters and factors that you've mentioned. They're part of the important things that a gambler should know but if it's very important to a gambler to know behind those team support or even the owner, you spend your time knowing them.
Im with the comment above that it wont really be that matter much but there are really indeed people who do really that liking on knowing on everything even if it means on knowing the people behind
on the platforms or sites that they are playing on with. Some who are really just that recently comes in are those people who do just simply choose up with those popular sites which have been
trusted by many. Dont know if they are aware of their owners name or simply anonymous. What matter most is that they do pay and for sure this is what most people that do mind much when it comes
to these situations on where they will really be always giving importance about legit sites that they are dealing with and doesnt matter whether identity is exposed or not.

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February 23, 2024, 08:07:40 PM
 #107

Im with the comment above that it wont really be that matter much but there are really indeed people who do really that liking on knowing on everything even if it means on knowing the people behind
on the platforms or sites that they are playing on with. Some who are really just that recently comes in are those people who do just simply choose up with those popular sites which have been
trusted by many. Dont know if they are aware of their owners name or simply anonymous. What matter most is that they do pay and for sure this is what most people that do mind much when it comes
to these situations on where they will really be always giving importance about legit sites that they are dealing with and doesnt matter whether identity is exposed or not.

Does it make sense to know the names of the casino owners and their team. In principle, if everything happens honestly, there is no special need for it. If the withdrawal and deposit of funds is not delayed, the gameplay is smooth - then there are no problems. It's one thing to know the names behind the project, and quite another to know the names behind the casino. In fact, most casinos are somewhat similar to each other in some ways
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February 23, 2024, 08:23:08 PM
 #108

But the ultimate question is of what use is knowing the identity of the casino owner if the casino does not violate any of the operational rules and regulations guiding their operation and customers' relation?

And why do we need to pass the KYC process if we don't violate any rules and regulations, in simple words why do we need KYC if we are fair players?

I don't need to know the owner's identity, but I guess someone needs to know that... after all, they are working with money, huge money, and if something bad happens who will be responsible for that? We have had several cases where the casino just disappears with the user's funds.

Generally, I don't like KYC and I avoid it whenever it's possible, but in the end, trust should be a two-way street, if we (players) need to verify I think that the casino owners should also be verified.


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February 23, 2024, 08:26:59 PM
 #109

Does it make sense to know the names of the casino owners and their team. In principle, if everything happens honestly, there is no special need for it. If the withdrawal and deposit of funds is not delayed, the gameplay is smooth - then there are no problems. It's one thing to know the names behind the project, and quite another to know the names behind the casino. In fact, most casinos are somewhat similar to each other in some ways
I agree.

If everything is smooth especially in withdrawals, there's no need to know this type of detail. Because what they need to do to gain people's trust is to be a good casino with a smooth operation having to less to no complaints at all although this is impossible.

The impression of having a good service coming from a customer is what determines them to be a good casino. And we wouldn't be bothered to know who are behind it.



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