Discrepancies in Casino Experiences

[shield132]

This is a casino related issue. I feel like some people are lucky. Or maybe this isn't about luck. If you read on this forum and on the internet you will see that there are people who complain about the same casino that you have been playing for years about, being unable to login, unable to withdraw, and other casino issues, and calling these casinos scams. For some of these people, they didn't default on the terms and conditions looking at their screenshot evidence(I know that it is just a few cases). How does it make you feel knowing you've had a smooth experience while others have encountered such challenges?

I have been into cryptos since 2015 or 2014, I can't recall it well but I have created many accounts before KYC was a thing. I have also been a participant of many signature campaigns, including many top crypto casinos. Maybe this is the reason why I have never been asked to submit KYC documents on many major casinos, I am one of the oldest member and they all probably know me from bitcointalk and there are no suspects. To be fair, I feel privileged because of my experience but it feels bad when I see many people getting asked for KYC because they won a lot and casino doesn't let them to withdraw but most of the time cases get solved when they post on about their issue on this forum and this is what I love about this place.

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[Hirose UK]

This is a casino related issue. I feel like some people are lucky. Or maybe this isn't about luck. If you read on this forum and on the internet you will see that there are people who complain about the same casino that you have been playing for years about, being unable to login, unable to withdraw, and other casino issues, and calling these casinos scams. For some of these people, they didn't default on the terms and conditions looking at their screenshot evidence(I know that it is just a few cases). How does it make you feel knowing you've had a smooth experience while others have encountered such challenges?

Everything will depend on what casino you use and how many other gamblers have had bad experiences with that casino because one casino certainly has hundreds of thousands or hundreds of millions of customers who always gamble there all the time.
For example, I use the biggest and most trusted casino here and there are millions of gamblers playing or betting every day, when one gambler shares bad experience that might make him feel at loss then I look at it from the perspective that he has made mistake.
And the problem occurred because of his own actions which did not comply with the casino rules and regulations, if it was the casino that made mistake, of course more than half of the customers would experience the same thing.
But this only happens to one or two customers and it doesn't necessarily happen once week or even once month so I will also have different perspective.
Moreover, many people try to bring down the casino reputation by sharing various vague accusations or accusations that don't make sense, because when problem occurs, especially at large and reputable casinos, support solves it as quickly as possible.
Casino will really maintain its reputation and really prioritize customer service.

[Su-asa]

This is a casino related issue. I feel like some people are lucky. Or maybe this isn't about luck. If you read on this forum and on the internet you will see that there are people who complain about the same casino that you have been playing for years about, being unable to login, unable to withdraw, and other casino issues, and calling these casinos scams. For some of these people, they didn't default on the terms and conditions looking at their screenshot evidence(I know that it is just a few cases). How does it make you feel knowing you've had a smooth experience while others have encountered such challenges?

On point. Every system won't be perfect for everyone, when I am satisfied with one casino the other gambler might not be able to like it because of his/her personal reasons. Mostly you don't have to put blamed on anyone that doesn't find what they want from the same platform you use. I see online gambler that changed his online gambling account because he doesn't find luck their games. You have the rights to choose the types of casino that you want.

[ralle14]

How does it make you feel knowing you've had a smooth experience while others have encountered such challenges?

I'd say i'm thankful for the smooth experience and don't have to encounter them most of the time because dealing with casino problems is a hassle. And you'll realize how annoying it can get once you experience account-related issues. I remember encountering an issue back then where I had to wait more than a day before a casino processed my withdrawal transaction.

I somewhat agree about being lucky because there's always bad timing and casinos would suddenly have an unexpected maintenance.

[moneystery]

experiencing problems when accessing online casinos is a normal thing because there is no online platform that can truly serve users without any problems. personally, i have only ever experienced problems once, where the game i was playing suddenly crashed, but i was able to get around this by reloading the page and it was able to run again.

but in my opinion, as long as the casino has representatives who are able to handle user problems, it's not a problem. because what users need is a representative from the casino who can provide the best solution to their problem, so that they can play more smoothly without any problems.

[Cantsay]

This is a casino related issue. I feel like some people are lucky. Or maybe this isn't about luck. If you read on this forum and on the internet you will see that there are people who complain about the same casino that you have been playing for years about, being unable to login, unable to withdraw, and other casino issues, and calling these casinos scams. For some of these people, they didn't default on the terms and conditions looking at their screenshot evidence(I know that it is just a few cases). How does it make you feel knowing you've had a smooth experience while others have encountered such challenges?

In all the casinos or sports bookies that I have used, I have never used their customer support system before (except when I want to make inquiries for different people) so you can already tell that I haven't had any issue before.

The main reason why I feel that my account hasn't been limited or I haven't been asked to undergo the KYC verification process is that I'm a small bettor, and also the ratio between my wins and losses is in favour of my losses so I really don't see why they'd limit me. I guess I should be happy that I've never encountered an issue and also hope not to come across any if I have a high bankroll.

[Yatsan]

This is a casino related issue. I feel like some people are lucky. Or maybe this isn't about luck. If you read on this forum and on the internet you will see that there are people who complain about the same casino that you have been playing for years about, being unable to login, unable to withdraw, and other casino issues, and calling these casinos scams. For some of these people, they didn't default on the terms and conditions looking at their screenshot evidence(I know that it is just a few cases). How does it make you feel knowing you've had a smooth experience while others have encountered such challenges?

As we all know, some people would really want to spread issue to a platform. Well, in some instances those allegations are true however, if it happens to them and never happened on your end then it is either they re doing something wrong or you just don't notice those things which are being complaint. On my end, I don't react often especially if it is not something I experience. One reason is that we are gambling on our own ways and that difference might be the reason which create variation with experiences among players. Not to totally blame them but if it is not the majority of players, who are experiencing the same thing, then would it be valid to also look that platform the same way as those who complain? Also, it is a matter to be resolved by the platform and not me who is just their player. It is not being insensitive but rather just choosing not to add up with the 'fire'.

As far as I know there will always be two or more sides of a story. Another thing to consider is proof and how will the platform response to that concern being raised.

[famososMuertos]

I have to say that it is at least a question that I have never been asked, and perhaps it is a variant of precautions in the sense of problems when withdrawing, deposits, etc. Now being able to respond for how you feel, on special when you haven't had those problems is wonderful. lol

Man, I think the question here is that at some point you are going to have it, yes or yes, no one is immune from certain issues, you forgot and left the VPN on, for example, that can cause problems but it is solvable. The issue is that if appear when you don't read the TOC, or simply go into "dangerous" casinos.

I think that those simple steps, which are nothing out of this world, common sense, are not going to cause you problems in 99% of the cases, but regardless of that, I do not evaluate that experience against anyone else's, let's say that when one sees problems in third parties only thinks about helping and collaborating with our experience to help another user.

[livingfree]

It's always different per experience of each gambler. I am not shocked to see that I am having a smooth experience and the others don't.

Too many factors to consider and we don't have different situation coming from the source of funds that we use for gambling and also the area that they're in.

To say the least, I have never experienced anything terrible with my gambling experience or I just don't care about some small slips that I've noticed as I'm satisfied at most times. If there are some complains on my end, it's always been addressed and solved eventually.

[Yogee]

[...] How does it make you feel knowing you've had a smooth experience while others have encountered such challenges?

Nothing really. I don't think this is something you flex and brag or feel good about. I mean it's the casino's responsibility to give you that kind of experience right? You just have to do the minimum requirement of following the set rules.

[Wexnident]

~

Never had any issues, or at least big ones that went unresolved before since customer support has always given me answers on what I should do or when to expect stuff to happen. I guess I feel pretty lucky? I mean it's not like I don't feel their frustration. I guess the only difference is mine went fine and was resolved in the end, while theirs is either unresolved or they're just completely fed up with it and hence went to the internet to rant.

Well in most cases that I see like this I either don't really give a damn unless asked or it's become my issue. A person on the internet is not something you'd want to ask "what" to do when you're having problems with a service, you ask the support. And in most cases, I don't see why support would willingly block you for a few hundred or thousands of dollars now when they can get more in the long run, unless you did break some terms with them or they detected something.

Well the hard part here is trying to tell whether both sides are telling the truth or not, so yea, I try not to stick my nose around it. Maybe read the issue and whatnot and give some regular steps to do, and that's about it.

[Potato Chips]

I guess, I'm thankful for it but I try to not develop a false sense of security in custodial platforms so if there are multiple valid accusations with malpractice, it's likely I'd be treading cautiously/avoid it.

Emphasis on valid cause each case could be different and there is no platform out there with 100% buttery smooth perfomance rate with every users. Problems are bound to happen as they gain more players and that is why we must look into each case -- what was the problem, how it was solved, etc.

[Chibit01]

Well I will say that I am very appreciative to Because I am not a fan of false minded stories writer....

And the toughest thing here is to tell if the both is saying the truth or lying. I try not to put my.nose stick in a place...

Explainable fact on a actual cause of each case could be opposite and there is competency on any platform out there with 100% butterfly swift smooth performance rate with all their users...
.issues are bound to occur in any business and to most of this betting platform...

And this usually happens when the management is handling more customers that they never expected that can cause the malfunction of the system which all of us what exactly 💯 thing that happens to us when we have alot of load/task to complete...

So I believe if this issue is true there are many issues that might be cause of the problem I think the guy should be able to access the customer services.....

Thanks 🙏👍

[Assface16678]

I guess, I'm thankful for it but I try to not develop a false sense of security in custodial platforms so if there are multiple valid accusations with malpractice, it's likely I'd be treading cautiously/avoid it.

Emphasis on valid cause each case could be different and there is no platform out there with 100% buttery smooth perfomance rate with every users. Problems are bound to happen as they gain more players and that is why we must look into each case -- what was the problem, how it was solved, etc.

Well, true, there's no such thing as casino websites or just any websites. Maybe those users who write comments express themselves too quickly without considering other things to be the cause of their inconvenience. Those problems may be caused by their device or internet connection. We don't know, but the thing about a casino website being a scam is that it should already be taken down if it's reported once. So just maybe the problem is those users who are not too knowledgeable about technology or internet things and will escalate the website as a scam immediately. That will explain why some users experience smooth flow on a website while others do not.

I've tried many different kinds of website casinos, and I still didn't encounter any problems, such as scam websites, because I'm knowledgeable enough to distinguish which is legitimate and which is not. This should be a basic countermeasure for any gamblers that want to play online casino.

[Japinat]

This is a casino related issue. I feel like some people are lucky. Or maybe this isn't about luck. If you read on this forum and on the internet you will see that there are people who complain about the same casino that you have been playing for years about, being unable to login, unable to withdraw, and other casino issues, and calling these casinos scams. For some of these people, they didn't default on the terms and conditions looking at their screenshot evidence(I know that it is just a few cases). How does it make you feel knowing you've had a smooth experience while others have encountered such challenges?

I've never had any problems or discrepancies in most of the casinos I'm using. I make sure that when I create an account, it's secured; normally, it's protected with 2FA so it cannot be hacked. This depends on the security of a casino, but most casinos have good security to ensure their clients are safe, and that would always reflect on their reputation.

Just imagine if there are a lot of users complaining about the casino, that will ruin their reputation. So if ever we get logged out and cannot log in anymore, normally it's the user's fault. Regarding being unable to withdraw, that's a case-to-case basis, either you broke the TOS, or the casino itself is trying to scam you, but in most cases, this happens when a user is trying to break their TOS, hence the account is being frozen.

[xLays]

This is a casino related issue. I feel like some people are lucky. Or maybe this isn't about luck. If you read on this forum and on the internet you will see that there are people who complain about the same casino that you have been playing for years about, being unable to login, unable to withdraw, and other casino issues, and calling these casinos scams. For some of these people, they didn't default on the terms and conditions looking at their screenshot evidence(I know that it is just a few cases). How does it make you feel knowing you've had a smooth experience while others have encountered such challenges?

The answer is very simple. You're playing okay with no problem against the casino because you're not doing anything wrong compared to the one who has a problem. And if this not the answer, we will assume the casino is rigged, you're only wagering lower compared to the player who has an issue with their account. They only targeting players with with big amount or money. These are the reasons I believe could be behind it, as you don't have any problems with the casino while others do.

[Fiatless]

This is a casino related issue. I feel like some people are lucky. Or maybe this isn't about luck. If you read on this forum and on the internet you will see that there are people who complain about the same casino that you have been playing for years about, being unable to login, unable to withdraw, and other casino issues, and calling these casinos scams. For some of these people, they didn't default on the terms and conditions looking at their screenshot evidence(I know that it is just a few cases). How does it make you feel knowing you've had a smooth experience while others have encountered such challenges?

I have never had any bad experiences with any casino, one could say I am lucky. But when I see others have issues with casinos I usually follow the thread to study what the problems are and identify who is at fault. If it was the casino, my feeling would be I might be the next to suffer such a problem if I use the casino. My next move will be to avoid the casino to avoid being the next victim. However, sometimes the fault is not usually from the casinos because players might also violate the terms of service. But if the casino is not guilty I will consider to bet with them. 

[Samlucky O]

This is a casino related issue. I feel like some people are lucky. Or maybe this isn't about luck. If you read on this forum and on the internet you will see that there are people who complain about the same casino that you have been playing for years about, being unable to login, unable to withdraw, and other casino issues, and calling these casinos scams.

For me all this reasons listed here is not a good or tangible reason to call such betting app or site a scam. Most times it might be that the casino app just need an upgrade to the latest version, to make it fast and easy to login. Then in the aspect of constantly playing and not wining might not be about being luck or not, but might just be as a result of using same pattern for a very long time without exploring new tactics or strategy might be the reason behind stagnant gambling without wining.

How does it make you feel knowing you've had a smooth experience while others have encountered such challenges?

It doesn't makes me feel happy when I see other people suffering or battling with there gambling experience. only a greedy or a wicked fellow that will feel happy seeing others feel pain while they succeed.

[PytagoraZ]

This is a casino related issue. I feel like some people are lucky. Or maybe this isn't about luck. If you read on this forum and on the internet you will see that there are people who complain about the same casino that you have been playing for years about, being unable to login, unable to withdraw, and other casino issues, and calling these casinos scams. For some of these people, they didn't default on the terms and conditions looking at their screenshot evidence(I know that it is just a few cases). How does it make you feel knowing you've had a smooth experience while others have encountered such challenges?

I don't know why that happened. But what makes me surprised is that almost all scam accusations come from gamblers who often play with sportsbooks, I have not seen or maybe it rarely happens that scam accusations come from gamblers on slot machines, original house edge games, or table games.

Is it possible that someone who is very skilled at match analysis is on a winning streak and the casino doesn't like the model of a player who always wins and thus blocks the player or refuses to pay? Or do sportsbooks have loopholes for gamblers to manipulate so that casinos often accuse players of violating the ToS? I'm not an active gambler at sportsbooks so I don't understand how to play at sportsbooks, I only bet on my favorite teams and that's also rare.

[Dr.Bitcoin_Strange]

What I have observed in some systems and among people is that everyone using a particular system or thing doesn't get the same satisfaction as every other person might have. 

For example, if there are 200,000,000 gamblers that are using BC.Game, all of those numbers of people might not have the same satisfaction. Some will be ignorant of the terms of the casinos, and if they just experienced any inconvenience, they will begin to raise alarm and create different accusations. Some people too are unlucky and could just become victims of circumstances.

In some scenarios, most people are usually unlucky that they experienced some inconveniences in a casino that so many other customers have been using for years and yet have not had any difficulty.