Scam called ''INACTIVITY FEES'' - HitBTC

[savetherich]

I greet you,
I want to point out the following problem I am having with the HitBtc website.
As a result of this "inactivity fees" about which I was not informed in any way, and when I agreed to create my account on this exchange there was no such problem, I was left without more than half of the only coins I had on the exchange, namely BitCore BTX.
The problem is the following, on 10-10-2023 I was charged for the first time with this inactivity fee and a considerable number of coins were practically STOLEN FROM MY WALLET.
WHY STOLEN??? BECAUSE THE SITE HAS BLOCKED WITHDRAWALS for BTX long before 10-10-2023. Practically, my coins were STOLEN considering that I was not given the opportunity to withdraw them from the exchange that was stealing from me.
Thank you and I hope you will help me in solving the problem and that I can recover my STOLEN coins.
I paid them a lot and now they were evaluated to me close to zero.

GIVE ME MY MONEY BACK !!!

I am sorry if I post in a wrong place!

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[jrrsparkles]

Exchanges have their own terms and conditions which you agreed to while creating your account, probably you didn't even read anything in TOS, just clicked agree and created it that's why it comes to your knowledge only after it happens.

The reputation of the exchange is not great either and the coin you're talking about is traded on any other exchange or just on HitBTC?

[electronicash]

HitBTC reputation was tainted a long time ago that was enough for users to avoid the exchange since then. its withdrawal fee was very high as well even back in 2017, a lot of people already sense they will become a scam exchange one day and it did.

you can already tell there are less users in the exchange that they are not making enough money so deciding to collect fees from inactive users i guess is another way to make money. is logging in at least considered an activity in the exchange?

[Ben Barubal]

      I know that hitbtc has had a lot of issues because of withdrawal issues and so on, in that matter op I don't think I can help you in that matter. But have you tried sending a message
to their support about that? Because when the concern issue is like that, the chances of getting your funds back from the platform that you didn't release are usually low.

      Maybe try to make a scam accusation in this section op https://bitcointalk.org/index.php?board=83.0 this is if you have evidence that is held outside of hitbtc, good luck to you
and sorry for your loss.

[ryzaadit]

1. Exchange have their term for their service
2. The user it's also at fault in these case.

People should know, (Exchange) it's not a wallet. It's not recommended to hold your asset and leave it without monitoring them, because (not your key, not your crypto). There always have some potential, the exchange getting hacked & asset you are hold in their exchange is getting delisted and you don't know these.

[savetherich]

First of all, we should have been informed somehow about these fees and changes to the regulation.
When I gave my consent and accepted the terms and conditions of registration on hitbtc, there was no such problem of inactivity fees. They were introduced later without being announced in any way.
According to the legislation of many countries, this is a type of theft.
And in the second place, charging me and not giving me the opportunity to withdraw my coins seems like THEFT again!!!!

[savetherich]

      I know that hitbtc has had a lot of issues because of withdrawal issues and so on, in that matter op I don't think I can help you in that matter. But have you tried sending a message
to their support about that? Because when the concern issue is like that, the chances of getting your funds back from the platform that you didn't release are usually low.

      Maybe try to make a scam accusation in this section op https://bitcointalk.org/index.php?board=83.0 this is if you have evidence that is held outside of hitbtc, good luck to you
and sorry for your loss.

First of all, thank you for your support, I have already complained to the site's support team, and they left me on hold.
I will open a topic and where you indicated. Thank you once again!
I want my coins back because I paid them a lot and they valued them for nothing, they were taken from me illegally, without having the possibility to withdraw them (THEFT). And at the same time I want to sound the alarm so that no one else will suffer what I suffered!
It is certain that I will not leave until I recover my coins that they stole from me.
I WILL DO WHATEVER IS NECESSARY. FROM THE BEGINNING!!!!!

[savetherich]

Exchanges have their own terms and conditions which you agreed to while creating your account, probably you didn't even read anything in TOS, just clicked agree and created it that's why it comes to your knowledge only after it happens.

The reputation of the exchange is not great either and the coin you're talking about is traded on any other exchange or just on HitBTC?

You're wrong, sir!
I read them carefully and I know exactly what I accepted.
There were no such taxes, but they were introduced later "illegally".

Not informing about changes is illegal. In 11.3 they guarantee to do so and by the way they violate the law in countries where they offer their service. That's how a thieve justifies his theft.

[Potato Chips]

First of all, we should have been informed somehow about these fees and changes to the regulation.
When I gave my consent and accepted the terms and conditions of registration on hitbtc, there was no such problem of inactivity fees. They were introduced later without being announced in any way.

I hate to defend hitbtc but I don't think so. Inactivity fee was actually introduced couple of years ago so if you have been charged for the first time on 10-10-2023, it would mean, the clauses for inactivity fee were already present the moment you registered because accounts are considered inactive after 6 months.

On a different note, hitbtc has been displaying shady practices for years and they remain fine up to this day lol. They have also been ignoring multitude of scam accusations posted about them on different places. So honestly, even if you have a case on this one, it's likely you won't get your money back.

[btc78]

      I know that hitbtc has had a lot of issues because of withdrawal issues and so on, in that matter op I don't think I can help you in that matter. But have you tried sending a message
to their support about that? Because when the concern issue is like that, the chances of getting your funds back from the platform that you didn't release are usually low.

      Maybe try to make a scam accusation in this section op https://bitcointalk.org/index.php?board=83.0 this is if you have evidence that is held outside of hitbtc, good luck to you
and sorry for your loss.

First of all, thank you for your support, I have already complained to the site's support team, and they left me on hold.
I will open a topic and where you indicated. Thank you once again!
I want my coins back because I paid them a lot and they valued them for nothing, they were taken from me illegally, without having the possibility to withdraw them (THEFT). And at the same time I want to sound the alarm so that no one else will suffer what I suffered!
It is certain that I will not leave until I recover my coins that they stole from me.
I WILL DO WHATEVER IS NECESSARY. FROM THE BEGINNING!!!!!

Your feelings are valid. I do not know all of the details but it would seem to me like they did not really tell you anything about why would they have blocked withdrawals from your account. Usually, people are told by exchanges that they have done something suspicious or alarming that the exchange tries to block any way of withdrawal and from then the exchange and the customer would work hand in hand to resolve any sort of misunderstandings.

In this case, they are not even trying to hide anything. I hope you get your money back and no other customer goes through this.

[jrrsparkles]

Exchanges have their own terms and conditions which you agreed to while creating your account, probably you didn't even read anything in TOS, just clicked agree and created it that's why it comes to your knowledge only after it happens.

The reputation of the exchange is not great either and the coin you're talking about is traded on any other exchange or just on HitBTC?

You're wrong, sir!
I read them carefully and I know exactly what I accepted.
There were no such taxes, but they were introduced later "illegally".

Not informing about changes is illegal. In 11.3 they guarantee to do so and by the way they violate the law in countries where they offer their service. That's how a thieve justifies his theft.

As said above you might missed them to read because these kind of information will be buried under documents that we don't give attention to and even if you're strong that you have been cheated by the platform it's not going to be easy to take legal actions against such entity. So if the amount charged is manageable then accept and move on, withdraw any balance left in their and pick the right platform in future and always remember exchanges are not meant for long term holding.

[Mate2237]

Op you can still move the thread to this Scam Accusations Board here https://bitcointalk.org/index.php?board=83.0. I also have some few questions to ask you before also making my little comment. Did you read their Terms and  Conditions before proceeding for the registration? Or did you make small research on the exchange to know if it was Decentralized Exchange or Centralized Exchange. Because the way you sounded and the reply conversation between you guys look like a centralized exchange and if it is centralized exchange the you supposed know that, there is popular saying that, "not your key and not you coins".

Probably you join the exchange because of their juicy promises and finally you fill for it and your were trapped down and today you complain. You have to pm their customer service support team to know your faith because I don't think anyone here can help unless you suie the company in the law court.

[albon]

They implemented the inactive account fee condition in 2021, as shown in the attached image containing the terms of use for the HitBTC platform. So, if you created your account after 2021 and read what they mentioned carefully, you should know this.


[SOURCE]

This [article], written on October 18, 2021, mentioned that HitBTC had suspended the BTX currency due to the very low market volume of BTX pairs. But the good news is that you can submit a manual withdrawal request and fill out the form using this [link] to withdraw the disintegrated BTX currency from HitBTC. I advise you to read also the following article: “[What happens if a coin is disintegrated.]”

I hope that I have been helpful to you and that you can withdraw the BTX coins you wish to withdraw. Frankly, I have not used HitBTC before, and I do not know the extent of their credibility. Still, again, when using any CEX, you must fully review their terms of use as they can change them at any time, even if you do not get a notification from them or are away from the Internet; it will be a mistake on one part. Again, do not leave your assets on any centralized exchange platforms for the long term because they are unsafe, and use the top CEX platforms when trading.

[savetherich]

I created my account long before these clauses were introduced, so I know exactly what I accepted.
Considering the amount I lost, it is quite big for me and I will not allow it to stay like this. At the same time, I want others to know this and not go through what I am going through.

I chose this exchange because it was the only place where my currency was listed and I could trade it, not for any promise of "huge profits", as was hinted to me in a previous post.

[bSpend]

First, let me point out that this thread is not supposed to be on this board, but in the exchange board, which the link is https://bitcointalk.org/index.php?board=223.0, so, @op, if you can move it this thread to that board, would be nice.

Anyways, hitbtc is still one of the most scam cryptocurrency exchanges around till date, I personally stopped using them a long time ago, I still have some of my coins trapped there which I was unable to withdraw until I decide to leave it with them, I am not surprised that they have introduced a inactivity fees, this they did so that they can finally have the legal right to withdraw and keep for themselves, funds their users left on the exchange and may possibly come back for.

Avoid Hitbtc at all cost, they are a known scam cryptocurrency exchange.

[nelson4lov]

~Snipped

Avoid Hitbtc at all cost, they are a known scam cryptocurrency exchange.

I'm shocked that there are people that still use exchanges like HitBTC when much better alternatives are available. I was a HITBTC user in the early days because they used to some of the good ones. Then they fell off hard. HitBTC is in the same category of exchanges like cryptopia (we all know how that one turned out).

GIVE ME MY MONEY BACK !!!

I can assure you, as long as that condition was in their terms of service and you confirmed your agreement at registration, you are never getting the money back. My advice is withdraw your funds from them and stop using it indefinitely.

[savetherich]

The problem is that even now I can not withdraw what I have left because the withdrawals are blocked.

[batang_bitcoin]

The problem is that even now I can not withdraw what I have left because the withdrawals are blocked.

That's sad but you have to check every update where you are depositing your coins. This is the reason why it's always said that "not your keys, not your coins". With that, they can charge and suck your coins until you ran out of zero. And that's the reason why many just pull out their funds on these exchanges when they don't even have plans of visiting it once in a while. That inactivity fee is part of their rules and you can't do anything with that and as for that withdrawals that are blocked for that coin, contact and ask them to allow you to withdraw the remaining amount that you have there.

[Kavelj22]

The problem is that even now I can not withdraw what I have left because the withdrawals are blocked.

I did not believe when I read your story that there are still people using this platform, and that the platform is still active at all. Hitbtc was one of the most famous platforms and was known for its suspicious activities without any interest from its management in establishing a good reputation. I remember once reading that they could list any new currency for a fee for a certain period without verifying the integrity conditions of its project, meaning that Hitbtc was benefiting from scammers' help in listing worthless currencies.
I am sorry to inform you that your chances of recovering your savings are very weak because no one has the authority to influence Hitbtc if support stops communicating with you. You should have done your research before choosing where to put your savings.

[JeffBrad12]

considering what other have mentioned they have written such term and conditions so therefore they are just following the previously agreed term and conditions accordingly but in your case you can't withdraw because they disabled withdrawal, if i remember correctly usually any normal exchange will give time windows when they are disabling withdrawal (excluding sudden maintenances which eventually gonna be enabled again) until people can't withdraw anymore. im no expert at law here though, you can try directly just contact their service.
this is also good example why its never a good idea dealing with these kind of exchange, really if anyone out there want to use the service of an exchange find the most legit ones.
we are talking about real money here.
try to contact them directly with your account or at least same email to withdraw your coin, try your luck there.