Maybe someone knows who the address belongs to?

[zazarb]

Sent some btc to wrong address (unknown to me) Seeing transaction quantities and amounts in this address and others related tothe  same wallet, I guess it can belong to the some exchange or pools.

348fuPNPrZfFe4qYpYHN1SouFmHCeFX82V

[1714518013]

1714518013

[1714518013]

1714518013

[Hazink]

The address in question belongs to an account on KuCoin exchange.
You sent to the above mentioned address and the coin is sent out with some other bitcoin from other users account to one of the exchange cold wallet which is ; bc1q9wvygkq7h9xgcp59mc6ghzczrqlgrj9k3ey9tz

And the address is mentioned among kucoin known address here

[tranthidung]

Sent some btc to wrong address (unknown to me) Seeing transaction quantities and amounts in this address and others related tothe  same wallet, I guess it can belong to the some exchange or pools.

348fuPNPrZfFe4qYpYHN1SouFmHCeFX82V

It is an address on Kucoin exchange.
History shows the address has transactions back and forth with another address on Crypto.com exchange.

• https://platform.arkhamintelligence.com/explorer/address/348fuPNPrZfFe4qYpYHN1SouFmHCeFX82V

[zazarb]

Thank guys.
And is there a representative of the kucoin support team on this forum?

[Helena Yu]

Thank guys.
And is there a representative of the kucoin support team on this forum?

Yes, but no longer active KuCoin Exchange, contacting them through email is better IMO.

[Lucius]

@zazarb, if I may be curious and ask how it happened that you sent BTC to the wrong address - was it because you typed the address manually or was it due to clipboard malware that changed the address? The latter does not seem like a realistic option to me, because hackers usually do not use deposit addresses on CEXs, but of course there are those who are not very intelligent.

[Assface16678]

Well, from what I saw, many users already said where the address came from but only the platform, but if who is the person who owns it, it is impossible to know that because the only identity we have in crypto currency is the wallet address. So, sad to say, if you sent assets from that address accidentally, then you might not be able to return them. That's why it is very important for an asset holder to be mindful whenever you are sending assets from one wallet to another because the wallet address is a crucial thing to be cared for because one wrong letter or what will send your asset to another person who you don't know.

Anyway, maybe there are some who can trace the wallet address of the person they belong to; the question is, is it worth it? I mean, is the asset you have sent too huge? I hope not, because maybe the person who receives it has already secured the asset.

[tranthidung]

Thank guys.
And is there a representative of the kucoin support team on this forum?

You can try to contact TalkStar who is still active on Bitcointalk recent days.

The user worked with Kucoin exchange in the past and surely had contact points to Kucoin but still has it in 2024 or not, you have to ask TalkStar. 4 years is a long time in cryptocurrency market and exchange staffs come and go.

• KuCoin Spotlight & Token Listing Management Service (Apply Here)
• Kucoin Futures Signature Campaign | Full Member+ | Up to 0.005 BTC/week

[348Judah]

Sent some btc to wrong address (unknown to me) Seeing transaction quantities and amounts in this address and others related tothe  same wallet, I guess it can belong to the some exchange or pools.

348fuPNPrZfFe4qYpYHN1SouFmHCeFX82V

But don't you think you also need to ask yourself on how you come about sending your transaction to the stated address, i want to believe it's one of the hackers means of scam using dust transfer or so, maybe you ever once received a payment from such address in the past.

Thank guys.
And is there a representative of the kucoin support team on this forum?

On their website you should be able to get the attention of their customers service, or you make a contact through their help line, but do you think doing such could help in reversing the transaction back to you or something related?

[zazarb]

@zazarb, if I may be curious and ask how it happened that you sent BTC to the wrong address - was it because you typed the address manually or was it due to clipboard malware that changed the address? The latter does not seem like a realistic option to me, because hackers usually do not use deposit addresses on CEXs, but of course there are those who are not very intelligent.

No it's my fault, to check if I copied the address to which I want to send correctly, I put it in google and opened in the mempoolspace website, I did not notice that a completely different address was opened and later copied it from the website again and sent btc to it.

Thank guys.
And is there a representative of the kucoin support team on this forum?

You can try to contact TalkStar who is still active on Bitcointalk recent days.

The user worked with Kucoin exchange in the past and surely had contact points to Kucoin but still has it in 2024 or not, you have to ask TalkStar. 4 years is a long time in cryptocurrency market and exchange staffs come and go.

• KuCoin Spotlight & Token Listing Management Service (Apply Here)
• Kucoin Futures Signature Campaign | Full Member+ | Up to 0.005 BTC/week

I wrote to him and I'm waiting..


Kucoin suport replied, and confirmed that my btc deposited to one from users...further communication is difficult because have to wait a week or longer for an answer .

[tranthidung]

I wrote to him and I'm waiting..

Good luck.

Kucoin suport replied, and confirmed that my btc deposited to one from users...further communication is difficult because have to wait a week or longer for an answer .

It is normal procedure as they will have to wait for support from a responsible team before a support staff can get necessary information to answer you. Sometimes, it must be escalated to get an answer, faster and with more detailed answer and as I know, there is internal escalation procedure in support, not said about Kucoin but generally.

[aoluain]

Thank guys.
And is there a representative of the kucoin support team on this forum?

You can try to contact TalkStar who is still active on Bitcointalk recent days.

The user worked with Kucoin exchange in the past and surely had contact points to Kucoin but still has it in 2024 or not, you have to ask TalkStar. 4 years is a long time in cryptocurrency market and exchange staffs come and go.

• KuCoin Spotlight & Token Listing Management Service (Apply Here)
• Kucoin Futures Signature Campaign | Full Member+ | Up to 0.005 BTC/week

I wrote to him and I'm waiting..


Kucoin suport replied, and confirmed that my btc deposited to one from users...further communication is difficult because have to wait a week or longer for an answer .

This will be interesting to see how this proceeds. At least the exchange has replied to
your email.

Obviously you hope the outcome will result in your funds being returned and there
will likely be a process.

Has anyone made a request like this before and been successful and got their
funds returned?

Best of luck with it OP

[Maus0728]

Hope you get your bitcoin back, this thing happened to my friend too back in 2017, if my memory serves me right, the amount of bitcoin sent to him was around 2.5 bitcoin, it was a crazy moment for him at that time but my man's got morals and believes in karma, he returned it to the rightful owner without accepting any reward for sending it back, that return paid off for him though, my guy's prosperous as he can be now so I hope that you're going to find that person to be the same as my friend, plus that person probably want to return it anyway or that person's KuCoin account risks getting the boot.

[Lucius]

@zazarb, if I may be curious and ask how it happened that you sent BTC to the wrong address - was it because you typed the address manually or was it due to clipboard malware that changed the address? The latter does not seem like a realistic option to me, because hackers usually do not use deposit addresses on CEXs, but of course there are those who are not very intelligent.

No it's my fault, to check if I copied the address to which I want to send correctly, I put it in google and opened in the mempoolspace website, I did not notice that a completely different address was opened and later copied it from the website again and sent btc to it.

A moment of carelessness is all it takes for things to go wrong, so it is recommended to check BTC addresses several times before clicking on "send". I always do this because regardless of all precautionary measures, I keep in mind that some clipboard malware can sneak into the system and change the address.

However, it is good that this is not the case with you and that you will most likely get your BTC back, it will just take some time. Anyway, good luck and let us know when you get your coins back.

[CryptSafe]

Sent some btc to wrong address (unknown to me) Seeing transaction quantities and amounts in this address and others related tothe  same wallet, I guess it can belong to the some exchange or pools.

348fuPNPrZfFe4qYpYHN1SouFmHCeFX82V

Costly mistakes cost something very precious if I am not mistaken. You could have checked your receiving wallet address before sending your coin out as that is the ideal thing or measures to have been done.

From what other members have said, seems your BTC was sent to an exchange wallet address which means you can have a way to communicate with the exchange to see if they could help you get back your coin. Possibly the exchange could listen to you with proven evidence to claim ownership of the wallet address. You just could try this measures and see how it goes.
Goodluck to you.

[zazarb]

Some update: the exchange did not replied to any my email in us chat. Only after I create new support ticked, I got answer ,that if account (which was credited )doesn’t belongs to me they can't help.

so ~5000 usd fell "from the sky" to someone.

I thought that the least that the exchange could do was to AT LEAST inform the customer that the money was received by mistake and from whom. Maybe he is a conscientious person and his morals or religion do not even allow him to embezzle other people's money.

[DaveF]

The issue is, although it is one of their users accounts you don't know if it is an active account or if the e-mail address that's attached to the account is still active and good.

I have accounts at many exchanges that I no longer use and a have probably not checked the e-mail that is associated with them in a couple of years. So, if you would sent it to me, I would never ever know. I would not see to deposit email message, and if they did reach out to me to ask is this a valid deposit? I would never see that e-mail either.

So there really is not much they could do about it.

-Dave

[PrivacyG]

The issue is, although it is one of their users accounts you don't know if it is an active account or if the e-mail address that's attached to the account is still active and good.

But this situation could in fact help OP with the case.

Correct me if wrong.  But considering the situation OP is in, if the owner of that Address has not logged on to KuCoin for over an year then the Exchange could send out a notification through Email or other methods of communication to the owner.  Something like a deadline 12 months for now.  If the owner never responds and never logs back to KuCoin either, the Coins be returned to OP.

In fact.  I believe most Exchanges have this clause in the Terms where if you do not log in for a particular amount of time, they reserve the rights to claim your funds.

I do not have a better idea than this, and even mine could be very stupid.  Anyway.  I do not think KuCoin would bother with a complicated situation like this.  Exchanges barely bother with much simpler situations, let alone this one.

But maybe there is hope for a shine at the end of the tunnel.  Who knows.  OP can only hope.

[Darker45]

Some update: the exchange did not replied to any my email in us chat. Only after I create new support ticked, I got answer ,that if account (which was credited )doesn’t belongs to me they can't help.

so ~5000 usd fell "from the sky" to someone.

I thought that the least that the exchange could do was to AT LEAST inform the customer that the money was received by mistake and from whom. Maybe he is a conscientious person and his morals or religion do not even allow him to embezzle other people's money.

Probably not as simple as it may sound. You are requesting that a transaction, a relatively huge transaction, be reversed. That certainly takes more than just saying I've wrongly send this amount to this and that user. Even informing a user that a money deposited in his/her account is a mistake doesn't seem to be an easy step. After all, what does KuCoin hold as an undeniable proof that it was indeed an erroneous transaction? Even a signed message coming from the sender doesn't mean much. Who knows what deals, contracts, or agreements their users got into?

Anyway, if he/she was a conscientious person, he/she would have probably sent it back already.

[Ruttoshi]

Some update: the exchange did not replied to any my email in us chat. Only after I create new support ticked, I got answer ,that if account (which was credited )doesn’t belongs to me they can't help.

so ~5000 usd fell "from the sky" to someone.

I thought that the least that the exchange could do was to AT LEAST inform the customer that the money was received by mistake and from whom. Maybe he is a conscientious person and his morals or religion do not even allow him to embezzle other people's money.

Probably not as simple as it may sound. You are requesting that a transaction, a relatively huge transaction, be reversed. That certainly takes more than just saying I've wrongly send this amount to this and that user. Even informing a user that a money deposited in his/her account is a mistake doesn't seem to be an easy step. After all, what does KuCoin hold as an undeniable proof that it was indeed an erroneous transaction? Even a signed message coming from the sender doesn't mean much. Who knows what deals, contracts, or agreements their users got into?

Anyway, if he/she was a conscientious person, he/she would have probably sent it back already.

The thing should be that the person that the coins was sent to his address is a honest and upright person, because if he is then OP wouldn't have any problem getting back his coins. It is when the account owner is the opposite that it will be difficult for OP to get his coins soon.

OP needs to be patience to see if there will be a positive result from Kucoin, or forget about the coins and move on.