Maybe someone knows who the address belongs to?

[LoyceV]

No it's my fault, to check if I copied the address to which I want to send correctly, I put it in google and opened in the mempoolspace website, I did not notice that a completely different address was opened and later copied it from the website again and sent btc to it.

This is why I never ever use an address from my browser history or anything else, and always verify the address on the original source before sending.

I got answer ,that if account (which was credited )doesn’t belongs to me they can't help.

so ~5000 usd fell "from the sky" to someone.

From the exchange's perspective, that makes sense: the account owner could have received a payment from a third party directly to his exchange account, and said third party could now be trying to get the money back.

I thought that the least that the exchange could do was to AT LEAST inform the customer that the money was received by mistake and from whom. Maybe he is a conscientious person and his morals or religion do not even allow him to embezzle other people's money.

That would make sense too. I get that the exchange doesn't want to decide, but getting their customer in contact with OP would be the decent thing to do.

Correct me if wrong.  But considering the situation OP is in, if the owner of that Address has not logged on to KuCoin for over an year then the Exchange could send out a notification through Email or other methods of communication to the owner.  Something like a deadline 12 months for now.  If the owner never responds and never logs back to KuCoin either, the Coins be returned to OP.

And a year later the account owner asks the exchange where the money that he received from his client went....

Anyway, if he/she was a conscientious person, he/she would have probably sent it back already.

If I receive 0.07 BTC on one of my Bitcoin addresses, I still can't be sure the on-chain sending address belongs to the guy who sent it. I also can't be sure about the reason for the transaction. I once had to search quite a while to find out why I received a payment, and it was not accidental.

[zazarb]

kuCoin only gave a partial email (credited account)
mikec*******n8330@gmail.com , knowing the full email address, I could try to contact him...

[Belarge]

No it's my fault, to check if I copied the address to which I want to send correctly, I put it in google and opened in the mempoolspace website, I did not notice that a completely different address was opened and later copied it from the website again and sent btc to it.

We make easy mistakes in the market this present day. I'm not giving up but doing well to equipped good knowledge of the system, ensure to bring on our outstanding brilliance to solved the system problems. Addresses are misinterpreted because most of the projects comes with diversified information which is also implemented in the raw state. Crossed check everything to ensure you're always on the right track because anything from this will definitely not composed any solid information for passing.

[kotajikikox]

kuCoin only gave a partial email (credited account)
mikec*******n8330@gmail.com , knowing the full email address, I could try to contact him...

A month has passed and the recipient did not return the sent bitcoin? Hmm I may be thinking that maybe they don’t want to ever return it. Surely they can return it to your address but decided to not do so.

Still you could go and contact the person and ask if they could resend back to you your bitcoins. Hoping you get them back, op!

[DaveF]

kuCoin only gave a partial email (credited account)
mikec*******n8330@gmail.com , knowing the full email address, I could try to contact him...

Did you try googling that partial email or variations of it?
You might get lucky.

If it really is a gmail you might get lucky people tend to use one email from them in a lot of places so it might actually be searchable.

-Dave

[zazarb]

kuCoin only gave a partial email (credited account)
mikec*******n8330@gmail.com , knowing the full email address, I could try to contact him...

Did you try googling that partial email or variations of it?
You might get lucky.

If it really is a gmail you might get lucky people tend to use one email from them in a lot of places so it might actually be searchable.

-Dave

of course, unfortunately unsuccessfully...

[Lucius]

kuCoin only gave a partial email (credited account)
mikec*******n8330@gmail.com , knowing the full email address, I could try to contact him...

I don't understand why they gave you information that actually can't help you contact the owner of that account? Maybe it's about someone named Mike, which means you can narrow down the choice to a few million people in the US - but also "mikec" can be a nickname used in some countries in the Balkans, and also as a surname.

[LoyceV]

I don't understand why they gave you information that actually can't help you

It would make more sense if they'd send an email to the account owner, asking him to contact OP. Sharing half an email address it's not helping at all.

[GeorgeJohn]

@zazarb, if I may be curious and ask how it happened that you sent BTC to the wrong address - was it because you typed the address manually or was it due to clipboard malware that changed the address? The latter does not seem like a realistic option to me, because hackers usually do not use deposit addresses on CEXs, but of course there are those who are not very intelligent.

I don't really know how some people get into this sometimes because this is the address is being sent to him there's a business negotiation I think I will say that it is a scam but I don't really know actually how he got the wallet on descent the BTC into such wallets, does it mean that exchange is not safe any longer for someone to make use of their wallet address don't know exactly as in something that may be cause of all these.

[Mr.right85]

I don't understand why they gave you information that actually can't help you

It would make more sense if they'd send an email to the account owner, asking him to contact OP. Sharing half an email address it's not helping at all.

This still would lately depend on the compliance of the account owner. Not even Kucoin would push for this since the transaction didn’t emerge on its platform that could lead to the initiator of the transaction having to query the transaction. We know exchanges do serve as an escrow at this point and as such, they tend to be fair and follow due evidence as applies.

This is out of it from a stand point that, it’s an incoming transaction to a Kucoin user’s address. No harm in trying whatever solution as proposed but, it’s almost as good as gone.

[Adbitco]

This is one painful thing about exchange or any other wallet address you don't know the owner and automatically you lose your funds.

It would make more sense if they'd send an email to the account owner, asking him to contact OP. Sharing half an email address it's not helping at all.

I was thinking this can be operated at their ends without even making the user know that the money has been moved from his account back to the origination address except if BTC has been spent. If the user refuses then they can operate internally on that account since is exchange or even freeze the account until the receiver refund back to op address.

[Lucius]

I don't understand why they gave you information that actually can't help you

It would make more sense if they'd send an email to the account owner, asking him to contact OP. Sharing half an email address it's not helping at all.

The matter should be so simple, but instead of helping people they make incomprehensible moves - because they really could have sent an e-mail to that client and explained the situation to him, or perhaps used one of the internal forms of communication if it exists within the platform. I'm just wondering if it's just bad customer support, or are there some rules that prevent them from contacting their customers in these situations?

[kryptqnick]

It's great that the address belongs to a fairly known exchange, as at least there's an understanding of how to look for the money to be returned. I've never used this exchange, but it seems to be a pretty well-established company. However, there are a lot of negative reviews, mentioning that they have terrible customer support, so I'm not surprised the op has had some issues with responses taking a while.
I wonder why they're not disclosing the full address of their customer who got the money, though. Also, since it's a centralized exchange, I don't understand why they can't simply take the money out of that account and return it themselves.
I hope the issue will be resolved. This story really showcases the importance of taking time to double-check the addresses before making a transaction.

[Zanab247]

Sent some btc to wrong address (unknown to me) Seeing transaction quantities and amounts in this address and others related tothe  same wallet, I guess it can belong to the some exchange or pools.

348fuPNPrZfFe4qYpYHN1SouFmHCeFX82V

There are many BTC address in the exchange market, which some are not in this community and it will be difficult for you to trace the person to know the country and the society the person live, and where the person are right now.

And the address you send the BTC look like all those exchange wallet address, which there are millions of people in that exchange market using different address to buy BTC from the sellers, and it will be difficult for you to find the real identity to collect your BTC back or chat with them to return your BTC which is impossible.

That is why is very good to always check the address 3 times to confirm, if the address is correct before sending the BTC and it will save you from wrong address, I guess many people will learn another lesson from this your mistake.

[zazarb]

Finally answer from support , even takes away the possibility of contacting that person

“If the account doesn't belong to you, we are sorry to inform you that we are unable to do anything since the deposit has credited to the account. Kindly inform we cannot disclose the information of that particular account.“

[Lucius]

@zazarb, there is no doubt that it is your fault that the coins ended up at the wrong address, but it is also difficult to understand that that CEX does not want to do something as simple as sending an e-mail to the owner of the account where your coins ended up. I interpret it as very bad support, but I would also not give up in order to return my coins in all possible legal ways.

If you haven't already, try to make pressure on them at all the social networks they use, I think you have nothing to lose.

[Cryptomultiplier]

Finally answer from support , even takes away the possibility of contacting that person

“If the account doesn't belong to you, we are sorry to inform you that we are unable to do anything since the deposit has credited to the account. Kindly inform we cannot disclose the information of that particular account.“

A mistake like this, is why there is always the need for proper confirmation, biometrics and even authenticator authentication code requested by the exchange before completing the transaction.
It's going to hard and much energy would be expended inorder to contact the person the coins was mistakingly sent to. Worst is that the person may not have an idea that such coins is in their wallet right now, if they do, an exchange platform doesn't do much to reveal sender and receivers information like the way Fintech and commercial Banks would.

Perhaps keep trying to contact support would be the wisest path to follow in this situation as you have done. Good luck.

[OcTradism]

Finally answer from support , even takes away the possibility of contacting that person

“If the account doesn't belong to you, we are sorry to inform you that we are unable to do anything since the deposit has credited to the account. Kindly inform we cannot disclose the information of that particular account.“

The answer is disappointed for you but I think it is a fair and frank answer from the support staff.

It is common that any company has their responsibility to secure information of their customers. Except only if the government, police knocks their doors with official requirements on that company to share information about a customer.

Just think as not a victim, like an email to that exchange, ask the same thing, and they give me personal information of your account, it is like doxing their customer information. It's terrible and irresponsible company.

I know this is a hard loss for you but no other way than accept it.

@zazarb, there is no doubt that it is your fault that the coins ended up at the wrong address, but it is also difficult to understand that that CEX does not want to do something as simple as sending an e-mail to the owner of the account where your coins ended up.

It is a good idea but there will be different situations with it.

If that user lost a lot of money, does not have enough money for return the coin to zazarb, it will be the end of this case.

If that exchange tries to support zazarb like your solution, it looks good and they actually care about customer.

[CODE200]

A mistake like this, is why there is always the need for proper confirmation, biometrics and even authenticator authentication code requested by the exchange before completing the transaction.

It probably would work but you got to remember that at the stage of confirmation through biometric, you don't think there to look at that transaction if you did something wrong, you immediately just confirm the transaction through your biometric. Authentication to a third degree might work but I'm not so sure that it's a good idea for you to be having all of that paranoid steps when a little lesson in self-awareness and skills in observation is probably enough to solve this particular problem, what this one does is that it just makes each transaction much more scary because they always want you to confirm and at the same time they are an inconvenience.