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[God Of Thunder]

Kind regards,
Bitz team

Thanks for your response here, Bitz team!
I want to let you know that you are on the right path. It is good to see you respond to the scam accusation very quickly and in a timely manner. However, I would recommend that you also respond to the Askgambler complaint thread. Since you already responded here, you can copy the answer and submit this to the Askgambler complain thread. You have around 58 hours to reply there. Failing to reply may affect your rank on Askgambler. Here is the link to that complain - https://www.askgamblers.com/casino-complaints/bitz-casino-bitz-stole-my-3912-usdt

Good luck!
For the BitcoinTalk - Bitz team is coming with some promotional campaigns for BitcoinTalk. Stay tuned!

[Andrew221]

People, they are talking complete nonsense. I did not use any bonuses. They are just making things up so as not to give away money. Read our case a year ago, there was not a word about bonuses. They accused me of value betting. Now they say that I used bonuses. I swear I did not take any bonuses. It is a lie.

[Bitz_Casino]

Kindly note that the bonus used on your account was the 100% first deposit bonus.
As we can see you registered on our platform on May 15, 2025, at 14:30. Shortly after, at 14:32, you subscribed for the bonus and activated it the same day at 14:38, receiving 6,500 TRX — matching the amount of your initial deposit.

Rest assured, all fair wins are always paid out. Play with integrity, and may fortune always favor you

Kind regards,
Bitz team

People, they are talking complete nonsense. I did not use any bonuses. They are just making things up so as not to give away money. Read our case a year ago, there was not a word about bonuses. They accused me of value betting. Now they say that I used bonuses. I swear I did not take any bonuses. It is a lie.

[Bitz_Casino]

Thanks for your response here, Bitz team!
I want to let you know that you are on the right path. It is good to see you respond to the scam accusation very quickly and in a timely manner. However, I would recommend that you also respond to the Askgambler complaint thread. Since you already responded here, you can copy the answer and submit this to the Askgambler complain thread. You have around 58 hours to reply there. Failing to reply may affect your rank on Askgambler. Here is the link to that complain - https://www.askgamblers.com/casino-complaints/bitz-casino-bitz-stole-my-3912-usdt

Thanks for letting us know! We'll submit our answer shortly!
Appreciate your help, you're always welcome in our community

[gunhell16]

Kind regards,
Bitz team

Thanks for your response here, Bitz team!
I want to let you know that you are on the right path. It is good to see you respond to the scam accusation very quickly and in a timely manner. However, I would recommend that you also respond to the Askgambler complaint thread. Since you already responded here, you can copy the answer and submit this to the Askgambler complain thread. You have around 58 hours to reply there. Failing to reply may affect your rank on Askgambler. Here is the link to that complain - https://www.askgamblers.com/casino-complaints/bitz-casino-bitz-stole-my-3912-usdt

Good luck!
For the BitcoinTalk - Bitz team is coming with some promotional campaigns for BitcoinTalk. Stay tuned!

What you're saying is correct, and it's also for the betterment of their casino. It's also good that they responded right away and didn't let the issue drag on.
It shows they're serious about their goals regarding this matter.

By the way, it's good news that the Bitz team will have a campaign here in the forum to introduce what they have in their casino platform that they want to share.

[Andrew221]

You are absolutely incompetent. You are either mistaken or simply lying.

You say that I registered on your platform on May 15, 2025. But this is a lie. I registered on May 4, 2024.
proof https://talkimg.com/images/2025/08/28/UZbt23.jpeg

I didn't get any bonus from you. This is a lie.
You claim that I received a bonus of 6500 TRX, which is 100% of my deposit
My first deposit was made on May 4, 2024. The deposit amount was 212 usdt
Transaction hash:
7c8adf2bfdac9682f5126a68ad305ec6634f862c3e2f1e0c211c44abd21d5ac0
https://cryptomus.com/explorer/transactions/tron/7c8adf2bfdac9682f5126a68ad305ec6634f862c3e2f1e0c211c44abd21d5ac0
According to you, you gave me a bonus of 6500 TRX. At the exchange rate of May 4, 2024 :
https://talkimg.com/images/2025/08/28/UZbsYo.jpeg
1 TRX = 0.122765 USD . 6500 TRX - 797 USDT
So it turns out you gave me a bonus of 797 usdt from a deposit of 212 usdt? Are you serious?


You are constantly wrong. You say completely different things. I have been communicating with you for a year now. And you are constantly coming up with something new.
Sort out my situation already, and pay me my money.

[Shishir99]

You are constantly wrong. You say completely different things. I have been communicating with you for a year now. And you are constantly coming up with something new.
Sort out my situation already, and pay me my money.

It looks like they are mistaken and messed up your account with someone else.
Since they are talking about multiple accounts, I assume they are posting other accounts' stats here. However, it would be helpful if the Bitz team could clarify their position. This is not the right place to discuss scams. If you believe they are scamming you, you should create a scam accusation thread on Scam accusation board and the Bitz team should respond there. This way, you get more attention from the community and Bitz team get a clean announcement thread.

[Fivestar4everMVP]

You are constantly wrong. You say completely different things. I have been communicating with you for a year now. And you are constantly coming up with something new.
Sort out my situation already, and pay me my money.

It looks like they are mistaken and messed up your account with someone else.
Since they are talking about multiple accounts, I assume they are posting other accounts' stats here. However, it would be helpful if the Bitz team could clarify their position. This is not the right place to discuss scams. If you believe they are scamming you, you should create a scam accusation thread on Scam accusation board and the Bitz team should respond there. This way, you get more attention from the community and Bitz team get a clean announcement thread.

You are right and your suggestion is very good, the user should simply take the scam discussion to the Scam and accusation board, that is the place that is specially dedicated for discussion like this because top forum members and those considered as judges to issues like this are usually not active here in the gambling board but they are always active in the scam and accusation board.

And like you did mentioned, taking the issue to that board will help to ensure this thread will rid of any scam accusations, this is a good advantage to rhe BITZ team because most gamblers, especially high rollers will unlikely not want to play on a casino that is being dragged for scam right here on their official announcements thread.

[God Of Thunder]

What you're saying is correct, and it's also for the betterment of their casino. It's also good that they responded right away and didn't let the issue drag on.
It shows they're serious about their goals regarding this matter.

By the way, it's good news that the Bitz team will have a campaign here in the forum to introduce what they have in their casino platform that they want to share.

I will keep my eyes on this thread and be able to forward the cases from the forum in case the representative goes offline for a while. I immediately forwarded the case to the team, and they said they were on their way. They assured me that they would also respond to Askgambler. Communication is the key here, and I believe the Bitz team will be active there!

Having a promotional campaign on the forum is important for building customer confidence and reputation. The Bitz team wants to build a good reputation as well. The signature campaign is getting ready. I think we will be able to launch it very soon.

[Andrew221]

You are constantly wrong. You say completely different things. I have been communicating with you for a year now. And you are constantly coming up with something new.
Sort out my situation already, and pay me my money.

It looks like they are mistaken and messed up your account with someone else.
Since they are talking about multiple accounts, I assume they are posting other accounts' stats here. However, it would be helpful if the Bitz team could clarify their position. This is not the right place to discuss scams. If you believe they are scamming you, you should create a scam accusation thread on Scam accusation board and the Bitz team should respond there. This way, you get more attention from the community and Bitz team get a clean announcement thread.

You are right and your suggestion is very good, the user should simply take the scam discussion to the Scam and accusation board, that is the place that is specially dedicated for discussion like this because top forum members and those considered as judges to issues like this are usually not active here in the gambling board but they are always active in the scam and accusation board.

And like you did mentioned, taking the issue to that board will help to ensure this thread will rid of any scam accusations, this is a good advantage to rhe BITZ team because most gamblers, especially high rollers will unlikely not want to play on a casino that is being dragged for scam right here on their official announcements thread.

I already filed a complaint on this forum a year ago. You can read it here.
https://bitcointalk.org/index.php?topic=5499833.40
Read their answers. And draw conclusions.

[Bitz_Casino]

Greetings from Bitz Team,
Following a review of the community manager's work by the supervisor, we would like to apologize for providing you with irrelevant information.
Please rest assured that we are taking appropriate measures to ensure more accurate and helpful communication moving forward.
Your understanding and patience are greatly appreciated.

Kind regards,
Bitz Team

People, they are talking complete nonsense. I did not use any bonuses. They are just making things up so as not to give away money. Read our case a year ago, there was not a word about bonuses. They accused me of value betting. Now they say that I used bonuses. I swear I did not take any bonuses. It is a lie.

[melinoe]

What you're saying is correct, and it's also for the betterment of their casino. It's also good that they responded right away and didn't let the issue drag on.
It shows they're serious about their goals regarding this matter.

By the way, it's good news that the Bitz team will have a campaign here in the forum to introduce what they have in their casino platform that they want to share.

Complaints will always be there on any platform, but it's how the reps are responding that makes it counts.

The faster and clearer they do, the better for the rep

[Bitz_Casino]

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Right now, the next legend of fortune is being born… will it be you? 🎲🔥

[Shishir99]

Greetings from Bitz Team,
Following a review of the community manager's work by the supervisor, we would like to apologize for providing you with irrelevant information.
Please rest assured that we are taking appropriate measures to ensure more accurate and helpful communication moving forward.
Your understanding and patience are greatly appreciated.

Kind regards,
Bitz Team

This is nice!
Good to see you understand the mistake and corrected yourself with an apology. Judging from what the player posted and what Bitz said, I knew this was a mistake from the team as the player was saying nothing like this happened. To avoid the same mistake in the future, Bitz team should ask for players username and then verify it with the team before you response here.

I see you have been using ibb image hosting to upload the images. Seems like the images are not available. You can use talkimg.com or hostmeme.com to host your images.

[7juju]

For the BitcoinTalk - Bitz team is coming with some promotional campaigns for BitcoinTalk. Stay tuned!

Finally they are here with the campaign, I'm wishing them a successful campaign in the forum and it's also desire that their campaign will achieve the aim that they are looking for, and I also pray will  be a lasting campaign.

[Andrew221]

Have you figured it out? When will you pay me back?

[Shishir99]

Have you figured it out? When will you pay me back?

I just checked your scam accusation thread from the scam accusation board, and it seems they responded to you a couple of times about your case. Looks like the scam accusation thread is a year old. Also, you and the Bitz team are actively discussing the matter on the Askgambler platform. I don't actually see any reason why you would post like "When will you pay me back" here while you are on Askgambler.

I see they already returned your deposit and even paid you more than what you deposited. They confiscated your winnings, which the odds provider Betby marked as value bets. I don't see any hope at this moment. Stick with your askgambler complaint and we will see who is right.

[Bitz_Casino]

🎰 At Bitz.io, every spin is a new chance to rise!
The reels never rest — multipliers grow, jackpots burst, and fortune is waiting for the bold 💎✨
💸 Thousands of players push their limits in live games and slots, proving that luck favors those who dare.
Today could be the turning point… step in and write your own story of victory 🎲🚀

[Andrew221]

We are waiting for evidence from Bitz casino on the askgamblers website

[khaled0111]

...

The image you attached isn’t showing up, it shows “Invalid Image”.
I recommend uploading your images to another hosting service, such as talkimg.com.

We are waiting for evidence from Bitz casino on the askgamblers website

I took a look at the complaint on AG and as far as I can see, they were asked to submit evidence to support their claims just one day ago.
Since such evidence may contain sensitive data, they will most likely send it in private via email, then the AG team will need some time to review it. So, you will probably need to wait a bit longer.