👑🏆👑BITZ.io Cryptocasino| 5 BTC Daily withdrawal | $1.5kk lvl up reward 👑🏆👑

[ptaylor78]

Anyway, always check if your country is on the banned countries list, so you don't break the ToS.

If your country is restricted, it means you can't play here. I understand your concern about VPN. Even though they don't mention VPN rules in the TOS, it doesn't mean this site is VPN friendly. VPN usage might be considered if you have access issues due to connection problems, but not to bypass country restrictions. This is risky because your account could get banned.

My advice is to contact their support first to ask about VPN policy and confirm whether your country is on the restricted list or not. It's safer that way than playing at risk.

You both are correct to reference Bitz’s Terms and Conditions. The language is clear. Bitz states that accounts may not be opened or used by customers in certain jurisdictions for legal or commercial reasons.

However, my dispute with Bitz regarding responsible gaming and self-exclusion already demonstrates that Bitz does not consistently adhere to its own published terms.

The attached exhibit comes directly from Bitz’s own support materials. It explicitly instructs players to connect to BITZ VPN in order to ‘play without restrictions from any country,’ and provides configuration files for multiple jurisdictions. This guidance implicitly encourages circumvention of country-based restrictions that Bitz claims to enforce under its Terms.

At minimum, this reflects a material inconsistency between Bitz’s contractual language and its operational practices. It is difficult to reconcile strict jurisdictional enforcement with official instructions designed to bypass those same restrictions.

[Pmalek]

The attached exhibit comes directly from Bitz’s own support materials. It explicitly instructs players to connect to BITZ VPN in order to ‘play without restrictions from any country,’ and provides configuration files for multiple jurisdictions. This guidance implicitly encourages circumvention of country-based restrictions that Bitz claims to enforce under its Terms.

The reason why Bitz suggests using a VPN is important. The screenshot you posted doesn't say: "If your country is a banned territory according to our TOS, you can use BITZ VPN to circumvent those restrictions."

The document provides two valid reasons to use the VPN:
1. If the site takes too long to load
2. If certain games and game providers are unavailable to you

Game providers have their own "banned countries" lists. If you try to access the casino from a country that a game provider has banned but Bitz hasn't, you can use Bitz VPN to access and play those games. That's the purpose of their VPN. It's not to allow you to play from a country that Bitz has restricted.

[virasog]

idk why people still try to force it when a site is clearly blocked in their region, if you have to use a vpn just to load the page you are already inviting trouble for your account down the road, there are plenty of other legit casinos in the gambling section that actually accept players from everywhere without needing to jump through hoops, why risk your coins on a site that might just ban you the moment you win big haha

Same i feel surprised too as why gamblers are too desperate to get to that casino which is prohibited in their region 

Via VPN one may access the prohibited casino site but what will happen when they will have to do the KYC. At that point, they will have to provide their own country document and this will bring them to trouble. I don't think that fake documents will help them pass the KYC. Better stay legit with your actions and gamble at site that are allowed in your country.

[ptaylor78]

The attached exhibit comes directly from Bitz’s own support materials. It explicitly instructs players to connect to BITZ VPN in order to ‘play without restrictions from any country,’ and provides configuration files for multiple jurisdictions. This guidance implicitly encourages circumvention of country-based restrictions that Bitz claims to enforce under its Terms.

The reason why Bitz suggests using a VPN is important. The screenshot you posted doesn't say: "If your country is a banned territory according to our TOS, you can use BITZ VPN to circumvent those restrictions."

The document provides two valid reasons to use the VPN:
1. If the site takes too long to load
2. If certain games and game providers are unavailable to you

Game providers have their own "banned countries" lists. If you try to access the casino from a country that a game provider has banned but Bitz hasn't, you can use Bitz VPN to access and play those games. That's the purpose of their VPN. It's not to allow you to play from a country that Bitz has restricted.

I am not arguing intent. I am pointing to effect Pmalek.

Bitz live support confirmed a player who admits residency in a restricted country, specifically the United States, remains allowed to play and the account will not be closed. The only warning given involves possible loading issues. That is not enforcement of a country ban.



Separately, Bitz’s VPN guidance tells players to connect and “play without restrictions from any country.” It contains no limiting language and no warning against bypassing Bitz’s own jurisdiction rules. If the VPN were intended only for provider-level restrictions, Bitz needed to say so. It did not.

Taken together, Bitz’s support responses and its VPN guidance permit continued play after restricted residency is disclosed.

Let’s be honest about actual practice.

Many casinos tolerate VPN use. If a player admits residency in a banned country, the account is closed.

Bitz does the opposite. It keeps the account open, allows play, and provides the workaround. Mirror sites and a VPN.

At that point, the distinction you're drawing falls apart. In practice, Bitz does not enforce country restrictions once residency is disclosed. It accommodates continued play and supplies the tools to do so.

[xLays]

idk why people still try to force it when a site is clearly blocked in their region, if you have to use a vpn just to load the page you are already inviting trouble for your account down the road, there are plenty of other legit casinos in the gambling section that actually accept players from everywhere without needing to jump through hoops, why risk your coins on a site that might just ban you the moment you win big haha

I know some online casino allowed this. It is risky, I agree. But in reality, some online casinos are not that strict when it comes to region restrictions. Even if a site blocks certain regions, the risk is always there anyway. For some players the potential profit matters more than the risk, especially if they’ve seen others withdraw successfully despite using a VPN.

And I guess these players already know their region is blocked and still use VPN, so they’re probably willing to lose their funds especially if the amount is small. They see it as risk they’re ready to take, if you know what I mean..

[bitmover]

idk why people still try to force it when a site is clearly blocked in their region, if you have to use a vpn just to load the page you are already inviting trouble for your account down the road, there are plenty of other legit casinos in the gambling section that actually accept players from everywhere without needing to jump through hoops, why risk your coins on a site that might just ban you the moment you win big haha

I know some online casino allowed this. It is risky, I agree. But in reality, some online casinos are not that strict when it comes to region restrictions. Even if a site blocks certain regions, the risk is always there anyway. For some players the potential profit matters more than the risk, especially if they’ve seen others withdraw successfully despite using a VPN.

And I guess these players already know their region is blocked and still use VPN, so they’re probably willing to lose their funds especially if the amount is small. They see it as risk they’re ready to take, if you know what I mean..

Some casinos have mirrors to bypass geoblock. I think it is safe to use in this case. But I wouldn't recommend using a VPN.

Be careful because if you make a big win the casino may request KYC. If the user is from a blocked region, which the casinos clearly states that it doesn't support, it may not pay the user. Not because they are scammers, but because the user is abusing their system. They need to pay taxes and do a lot of paper work which they simple can't for users in blocked regions.

[Free Market Capitalist]

Let’s be honest about actual practice.

Many casinos tolerate VPN use. If a player admits residency in a banned country, the account is closed.

The actual practice is that most crypto casinos put a list of banned countries in their ToS but allow people to play from those countries, in that this casino is not different. Casinos that do not tolerate VPN use can easily see which country the IP address from which the player is connecting is located in, and yet they still allow gambling from countries prohibited in their Terms of Service, especially while the player is losing money.

Although I agree it looks dumb to put that list on their ToS and then how to play from those countries in writing.

But I agree somewhat with the skepticism shown by others. Why do you have this kind of personal battle with this casino?

The things you criticize can also be seen in other cryptocurrency casinos (responsible gaming that stops working or allowing gambling from supposedly prohibited countries).

[ptaylor78]

Let’s be honest about actual practice.

Many casinos tolerate VPN use. If a player admits residency in a banned country, the account is closed.

The actual practice is that most crypto casinos put a list of banned countries in their ToS but allow people to play from those countries, in that this casino is not different. Casinos that do not tolerate VPN use can easily see which country the IP address from which the player is connecting is located in, and yet they still allow gambling from countries prohibited in their Terms of Service, especially while the player is losing money.

Although I agree it looks dumb to put that list on their ToS and then how to play from those countries in writing.

But I agree somewhat with the skepticism shown by others. Why do you have this kind of personal battle with this casino?

The things you criticize can also be seen in other cryptocurrency casinos (responsible gaming that stops working or allowing gambling from supposedly prohibited countries).

My dispute with Bitz is not centered on play from restricted countries. That point was raised only to show a broader pattern of Bitz not following its own terms.

I was unaware that a player repeatedly requesting self-exclusion and being refused is considered commonplace at online casinos. If that is what you meant by responsible gaming that “stops working,” we are talking about very different standards.

Reputable casinos act immediately once self-exclusion is requested. Perhaps you could advise which other casinos that promote on this Forum and run signature campaigns, routinely deny player requests to self exclude or set limits, despite such options being in their terms and conditions. I consider it useful to compile a list of such casinos. How about MetaWin? I would tend to believe they allow player self exclusion without any constraints…

[Free Market Capitalist]

My dispute with Bitz is not centered on play from restricted countries. That point was raised only to show a broader pattern of Bitz not following its own terms.

I was unaware that a player repeatedly requesting self-exclusion and being refused is considered commonplace at online casinos. If that is what you meant by responsible gaming that “stops working,” we are talking about very different standards.

Oh, OK. It is much more common for casinos to turn a blind eye to players from restricted countries than for responsible gaming to “stop working,” so to speak. The latter is not commonplace but certainly not unheard of either.

Reputable casinos act immediately once self-exclusion is requested.

I agree.

Perhaps you could advise which other casinos that promote on this Forum and run signature campaigns, routinely deny player requests to self exclude or set limits, despite such options being in their terms and conditions. I consider it useful to compile a list of such casinos.

Over the years, I have seen a few cases in threads in the Scam Accusations section, I don't remember what casinos precisely. You can dig in that section if you want.

How about MetaWin? I would tend to believe they allow player self exclusion without any constraints…

I believe so, MetaWin is very well run and it has a very low complaint rate on the forum but I haven't tried self exclusion there.

[Pmalek]

My dispute with Bitz is not centered on play from restricted countries. That point was raised only to show a broader pattern of Bitz not following its own terms.

I was unaware that a player repeatedly requesting self-exclusion and being refused is considered commonplace at online casinos. If that is what you meant by responsible gaming that “stops working,” we are talking about very different standards.

You have to look out for yourself in this world, not expect other people and businesses to do it for you. All that "responsible gaming" is just noise and nonsense, put there because regulators request it. If you want to stop gambling, then stop gambling. If you can't do it on your own, get professional help. Casinos run a business. They want the money addicts and non-addicts bring them. It's the same as with the bar owner who is interested in selling you a drink whether you are an alcoholic or not. Why? Because that's his job, and that's how he makes money.

Scam accusations against casinos because of breaking responsible gambling guidelines do occur occasionally. These people usually claim they should get their money back because they are addicts, shouldn't have been allowed to gamble in the first place, live in restricted territories, are underaged, have multiple accounts, etc. We are yet to see a case where an addict shows up to return the money they won, admitting they broke the ToS, the law, or something else.

They want their money back so they can gamble again somewhere else or at the same place. 

[Free Market Capitalist]

You have to look out for yourself in this world, not expect other people and businesses to do it for you. All that "responsible gaming" is just noise and nonsense, put there because regulators request it. If you want to stop gambling, then stop gambling. If you can't do it on your own, get professional help. Casinos run a business. They want the money addicts and non-addicts bring them. It's the same as with the bar owner who is interested in selling you a drink whether you are an alcoholic or not. Why? Because that's his job, and that's how he makes money.

Scam accusations against casinos because of breaking responsible gambling guidelines do occur occasionally. These people usually claim they should get their money back because they are addicts, shouldn't have been allowed to gamble in the first place, live in restricted territories, are underaged, have multiple accounts, etc. We are yet to see a case where an addict shows up to return the money they won, admitting they broke the ToS, the law, or something else.

They want their money back so they can gamble again somewhere else or at the same place. 

In general, I agree with you, but if the casino advertises that it has responsible gambling measures in place, it must comply with them. In regulated Europe, fiat casinos comply with these measures; otherwise, they have the regulator breathing down their necks, which can impose heavy fines or even force them to close down. Cryptocurrency casinos were born in a limbo where there was no KYC, no licenses, nothing, but over time they have implemented more measures in this regard, including responsible gaming measures that in most cases are complied with, but in others “stop working.”

But it is true that if you have a problem with gambling, you have to work on yourself, because the moment you enter compulsive mode and want to gamble, you will end up finding a casino where you have not previously excluded yourself.

[God Of Thunder]

Scam accusations against casinos because of breaking responsible gambling guidelines do occur occasionally. These people usually claim they should get their money back because they are addicts, shouldn't have been allowed to gamble in the first place, live in restricted territories, are underaged, have multiple accounts, etc. We are yet to see a case where an addict shows up to return the money they won, admitting they broke the ToS, the law, or something else.

Well said. I have also been vocal about it on the scam accusation board, as I see that players are actually trying to exploit the casino by using its terms and conditions. I think I have also pointed out that they would never return the money if they won something from the casino. We often see scam accusations against the casino because the person who reports it usually ends up losing their deposit. Even if they recover the money from the casino, they will likely repeat the same process. So it is kind of gambling without risking anything since the casino will return their deposit just because they are addicted and self excluded before.

-

[ptaylor78]

If it's true that they manually blocked your account and removed the links to the self-exclusion and responsible gambling policies from the site, I hope Bitz will post their explanation here to clear up any confusion.

Well, I can say that I logged in the casino yesterday when I saw your complaints and I couldn't see any of those features. I hope they will be available again as soon as possible.

I am not getting involved in the discussion you have had with others, but as a participant in the campaign, I would like to see those measures available again. I have often said in other threads that I am all for these measures, which have been increasingly implemented in casinos over the years.

You have to look out for yourself in this world, not expect other people and businesses to do it for you. All that "responsible gaming" is just noise and nonsense, put there because regulators request it. If you want to stop gambling, then stop gambling. If you can't do it on your own, get professional help. Casinos run a business. They want the money addicts and non-addicts bring them. It's the same as with the bar owner who is interested in selling you a drink whether you are an alcoholic or not. Why? Because that's his job, and that's how he makes money.

Scam accusations against casinos because of breaking responsible gambling guidelines do occur occasionally. These people usually claim they should get their money back because they are addicts, shouldn't have been allowed to gamble in the first place, live in restricted territories, are underaged, have multiple accounts, etc. We are yet to see a case where an addict shows up to return the money they won, admitting they broke the ToS, the law, or something else.

They want their money back so they can gamble again somewhere else or at the same place.  

In general, I agree with you, but if the casino advertises that it has responsible gambling measures in place, it must comply with them. In regulated Europe, fiat casinos comply with these measures; otherwise, they have the regulator breathing down their necks, which can impose heavy fines or even force them to close down. Cryptocurrency casinos were born in a limbo where there was no KYC, no licenses, nothing, but over time they have implemented more measures in this regard, including responsible gaming measures that in most cases are complied with, but in others “stop working.”

Well said. I have also been vocal about it on the scam accusation board, as I see that players are actually trying to exploit the casino by using its terms and conditions. I think I have also pointed out that they would never return the money if they won something from the casino. We often see scam accusations against the casino because the person who reports it usually ends up losing their deposit. Even if they recover the money from the casino, they will likely repeat the same process. So it is kind of gambling without risking anything since the casino will return their deposit just because they are addicted and self excluded before.

None of this by Pmalek and God Of Thunder addresses the only question that matters. Why did Bitz receive and acknowledge clear self-exclusion and permanent account-closure requests before any deposit was made or any bet was placed, yet still fail to apply any restriction?

That failure occurred at time zero.

A related question also matters. Why were Bitz’s Self-Exclusion Policy and Responsible Gaming links quietly removed mid-dispute on December 19, after these failures were raised publicly?

The first is player harm. The second goes to bad-faith conduct and credibility. Everything else is noise.

[xandry]

I do not have account on twitter and I don't like it, otherwise I could have join the contest.
However, is contest still active or has ended as not specific ending date is added here, or was it already posted on x?

Most brands run promotions on social media; forums are gradually becoming a thing of the past, so if you don't have a Twitter account, you'll miss out on a lot of contests. Thanks for reducing competition for other participants this way, though you could have simply bought a ready-made Twitter account (they're very cheap). 

[hd49728]

Most brands run promotions on social media; forums are gradually becoming a thing of the past, so if you don't have a Twitter account, you'll miss out on a lot of contests. Thanks for reducing competition for other participants this way, though you could have simply bought a ready-made Twitter account (they're very cheap). 

Buying a Twitter (X) account or building up your own account for potential use in bounties and contests. If a person can not buy or are not afford to buy a X account, let's build it up gradually while there are some tricks to do it faster.

[GUIDE]TWIENDS.COM - get countless followers on Twitter.

This guide was written in 2019 and we know X has changed a lot since Elon Musk bought it two years ago but I believe the guide is still applicable somewhat.

[xandry]

All that "responsible gaming" is just noise and nonsense, put there because regulators request it. If you want to stop gambling, then stop gambling. If you can't do it on your own, get professional help. Casinos run a business. They want the money addicts and non-addicts bring them. It's the same as with the bar owner who is interested in selling you a drink whether you are an alcoholic or not. Why? Because that's his job, and that's how he makes money.

Scam accusations against casinos because of breaking responsible gambling guidelines do occur occasionally. These people usually claim they should get their money back because they are addicts, shouldn't have been allowed to gamble in the first place, live in restricted territories, are underaged, have multiple accounts, etc. We are yet to see a case where an addict shows up to return the money they won, admitting they broke the ToS, the law, or something else.

They want their money back so they can gamble again somewhere else or at the same place.  

+1
What's the point of these self-exclusions on casino sites if customer can re-register with a different email address after being blocked? Even IP blocking is easily bypassed with a VPN or proxies.
Compared to a situation where an alcoholic asks to stop being served at a bar, there's nothing stopping that alcoholic from using makeup to disguise his appearance and buying a drink at the same bar. The problem isn't the bar, but the customer...

[jcojci]

I do not have account on twitter and I don't like it, otherwise I could have join the contest.
However, is contest still active or has ended as not specific ending date is added here, or was it already posted on x?

Most brands run promotions on social media; forums are gradually becoming a thing of the past, so if you don't have a Twitter account, you'll miss out on a lot of contests. Thanks for reducing competition for other participants this way, though you could have simply bought a ready-made Twitter account (they're very cheap). 

He can create Twitter account using Gmail. When he visits Twitter, there is a notification to continue using Gmail. He can register directly using his Gmail account and verify it. If Twitter blocks his account, no need to worry because he can verify it through Twitter page and get the verification in his email. I don't know if the contest still continuing or not. I am also waiting for their announcement.

[mitchr4]

I do not have account on twitter and I don't like it, otherwise I could have join the contest.
However, is contest still active or has ended as not specific ending date is added here, or was it already posted on x?

Most brands run promotions on social media; forums are gradually becoming a thing of the past, so if you don't have a Twitter account, you'll miss out on a lot of contests. Thanks for reducing competition for other participants this way, though you could have simply bought a ready-made Twitter account (they're very cheap). 

He can create Twitter account using Gmail. When he visits Twitter, there is a notification to continue using Gmail. He can register directly using his Gmail account and verify it. If Twitter blocks his account, no need to worry because he can verify it through Twitter page and get the verification in his email. I don't know if the contest still continuing or not. I am also waiting for their announcement.

Participating in this giveaway is completely free. As long as he has an X account and meets the simple requirements, he can join the giveaway. The contest is still ongoing and the results will be announced on the 25th tomorrow. The total prize is $10k for 200 winners x $50 USDT each with a 20x wager requirement. For more details, anyone can visit their X post. It's not too late to join.
X (Twitter) Bitz

[Pmalek]

In general, I agree with you, but if the casino advertises that it has responsible gambling measures in place, it must comply with them. In regulated Europe, fiat casinos comply with these measures; otherwise, they have the regulator breathing down their necks, which can impose heavy fines or even force them to close down.

Most crypto casinos are registered in exotic locations that are not as strict and demanding as European regulators or those in US States. It's very rare to see a crypto casino with a Malta Gaming Authority or UK Gambling Commission license. My guess is that they respect the Responsible Gambling guidelines just enough to not land themselves in big problems, but nothing more than that. Self-control beats any responsible gambling tool anyways.

[Wiwo]

Scam accusations against casinos because of breaking responsible gambling guidelines do occur occasionally. These people usually claim they should get their money back because they are addicts, shouldn't have been allowed to gamble in the first place, live in restricted territories, are underaged, have multiple accounts, etc. We are yet to see a case where an addict shows up to return the money they won, admitting they broke the ToS, the law, or something else.

Well said. I have also been vocal about it on the scam accusation board, as I see that players are actually trying to exploit the casino by using its terms and conditions. I think I have also pointed out that they would never return the money if they won something from the casino. We often see scam accusations against the casino because the person who reports it usually ends up losing their deposit. Even if they recover the money from the casino, they will likely repeat the same process. So it is kind of gambling without risking anything since the casino will return their deposit just because they are addicted and self excluded before.

-

The service of a casino is to provide us with game's and also making us to risk our money in other to gain more money through our winnings, or we lose to the house.

This brings us down to why we have house edge it obviously make us to lose more to the house.

If all the above is true and facts, why then do we depend or expect casinos to provide us with responsible gambling tools, at least their have self exclusion which is ok and practically visible on most casinos, but we shouldn't expect anything more than that, at least.