You have to be transparent when you are creating a scam accusation against any casino. The $100 tip wasn't the primary reason for suspecting the tip receiver as your alt account. I have quoted one image from your chat logs which highlights the main reason of your issue. Shuffle team had applied betting limit on your account for fraudulent behaviour. Seems like you had created another account to bypass the betting limit. You have stated in the first line of your complaint that you weren't happy with the betting limit.
If I wanted to bet more than the limits on my account (which were like $500)
Why would I begin that journey but sending a $100 tip to an account?
You are making up a story, just like the conspiracy casino.
You can unlock up to 9025 SHFL tokens with your wagering. Currently you are eligible to claim 3245 SHFL tokens for your betting activity, which is worth $850 at this moment. Therefore, the scammed amount doesn't contain accurate information here.
That is true, I will adjust the post accordingly.
It does seem like they vest overtime automatically, but in case price absolutely tanks in the next month that's a fair point.
There’s no way a casino will accuse you of multiple account if you don’t show a hint of being connected to each other. Assuming that you are really not connected, there’s a chance that both of you connected on same internet connection which means you shared IP that is not allowed in the casino.
The support mention something about your bets that potentially abused the airdrop. Your account and the other user that you tipped might doing an arbitrage bet just to take advantage for the airdrop. Many users do this for the sake of promotion, rakeback, cashback, airdrop and other bonuses that based on wagering volume.
Just ask your “friend” to do the KYC on his account and follow the Shuffle support because that’s the only to resolve your problem. You admitted that the account in question is related to you so there’s really a potential connection the casino looking on their accusations.
We are not on the same internet, we are not in the same country. There is nothing outside of a tip sent to an account.
I had absolutely no idea about the airdrop until 2 days ago, was not abusing anything related to it.
I have asked my friend to KYC, but again none of this is my issue. They are just throwing darts here and making big assumptions.
If they don't want the tipping system to work like that then remove it, again not my issue.
