Unable to send money in blockchain.com

[hosseinimr93]

I would clarify that the concept of non-custodial in relation to the Blockchain.com wallet cannot be taken as truth simply for the reason that in the early period of their work before 2016, many users constantly had issues with their own encoding and seed phrase, which was  good only for their own wallet.  This seed phrase was non-standard and could contain 17 or 19 words.  

You are right about blockchain.com wallet old seed phrases. The seed phrases generated by blockchain.com before their upgrade in 2016 were not standard and they couldn't be imported in other wallets. But OP could import the seed phrase in electrum and that means it's BIP39.

In any case, this is a disgusting service and you should never contact it at all.

You are right. Any close-source wallet should be avoided.

nc50lc gave me i found out that on blockchain.com i have 2 btc addresses and the address with 0.15 btc is bc1qmsm9ga2ct7ma7m6854jc7kx54a6300vsekh8g3 with a balance of 0.15 BUT when i click on it the balance shown is 0.

This address is empty and it never had 0.15 BTC. It received 0.01304421 around 6 months ago and that was spent on July 1.

The transaction in which the 0.013 BTC was spent from bc1q.....8g3 contains some other sending adresses too.
The address 19cLH6wxWsWzZfZqyUq3FctW9CXCrYJM1V which is a legacy address was first used in 2018.

When did you create your wallet on blockchain.com?
Did you check your addresses on "Legacy" tab?
Did you try clicking on "Detect existing accounts" after enterting your seed phrase on electrum?

[beschier]

@hosseinimr93

here are some screenshots where is shows the balance still. and the error.

https://www.kassa2.nl/temp/address.png
https://www.kassa2.nl/temp/balance.png
https://www.kassa2.nl/temp/error.png

[nc50lc]

nc50lc gave me i found out that on blockchain.com i have 2 btc addresses and the address with 0.15 btc is bc1qmsm9ga2ct7ma7m6854jc7kx54a6300vsekh8g3 with a balance of 0.15 BUT when i click on it the balance shown is 0.
-snip-
how can it show that many btc in the wallet but when you import the wallet with the seedphrase in a ledger nano or use a blockchain explorer the balance is zero.

That is a discrepancy in their database and the Bitcoin Network.
Simply put; your receiving unconfirmed transaction with 3sat/vB fee rate was dropped from the majority of the nodes except Blockchain's.
That's why you're still seeing the transaction in your blockchain.com wallet but not in other wallets.

The good news is, whoever sent it didn't spent any of the inputs to other transaction so it is still valid.
Since it's going to your wallet and having it dropped must be bad since you'll lose that 0.15BTC, I query their API to get the raw transaction and broadcasted it to other nodes.
It's now available in mempool.space's mempool (here) and other nodes if they accept 3sat/vB transactions.
You may be able to see it in your other wallets since it's now at 40Mb from tip of an average mempool, check your Ledger or Electrum where you restored the wallet.

Then, to bump that via manual CPFP, since you're going to send it anyways; (send) spend its output with a significantly higher transaction fee than the "optimal fee".

For backup purposes, here's your raw transaction:

Code:

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

You can rebroadcast it whenever it's dropped.

[beschier]

@nc50lc first of all thank you for your reply.  to be honest i do not really understand what you mean i'm not an expert in crypto.

but in lamens terms; did i lose the 0.15 btc or is there hope and if so what must i do to gain control over it again please ?

[FinneysTrueVision]

@nc50lc first of all thank you for your reply.  to be honest i do not really understand what you mean i'm not an expert in crypto.

but in lamens terms; did i lose the 0.15 btc or is there hope and if so what must i do to gain control over it again please ?

You haven’t lost anything. The pending transaction was rebroadcast and you should now be able to see it in Electrum. The fee is too low for it too be confirmed anytime soon but you can speed it up by creating a CPFP transaction from Electrum by right clicking the transaction and choosing the “child pays for parent” option.

[nc50lc]

@nc50lc first of all thank you for your reply.  to be honest i do not really understand what you mean i'm not an expert in crypto.

but in lamens terms; did i lose the 0.15 btc or is there hope and if so what must i do to gain control over it again please ?

You almost did when it got dropped by almost all Bitcoin nodes.
But for some reason, it remained in Blockchain's API database where I got the raw transaction hex that I've rebroadcasted to the Bitcoin Network.

You can now try to spend it from your blockchain.com account; in case that was the the reason for the error, your transaction should proceed now.
If there's still error, You should be able to see it in your Electrum or Ledger where you've restored the seed phrase.
But make sure to use a higher fee rate (about 25~30sat/vB) so it can be confirmed together with the new transaction that you'll create.

[beschier]

@nc50lc i don't know what you did or how but it worked, i was able to send btc again, thank you very much i'm so grateful. 

[hosseinimr93]

@nc50lc i don't know what you did or how but it worked, i was able to send btc again, thank you very much i'm so grateful.  

Almost all nodes had dropped the transaction sending 0.15339102 BTC to bc1q.....8g3 from their mempool.

Nodes usually drop transactions from their mempool, if the stay unconfirmed for a certain time.
Nodes also drop low fee rate transactions from their mempool, if they reach their maximum mempool size.

The transaction in question was rebroadcasted. Nodes received it again and you could make a transaction using the outputs of that transaction.

[nc50lc]

@nc50lc i don't know what you did or how but it worked, i was able to send btc again,

It all came down to the fortunate event that the transaction that sent that 0.15BTC to your wallet is not yet deleted from Blockchain.com's server
although it's already removed from their "mempool" for being unconfirmed for too long. (mempool is where a Bitcoin node keep unconfirmed transactions)

The balance that you're previously seeing is due to that reason (it's still in their database), but in reality, it's basically returned to the sender like he never sent it to you.
You were getting an error when sending because it's trying to spend coins that doesn't exist (since it's already dropped from Blockchain.com's mempool).

Then, the fix: After I rebroadcasted it to propagate again, you don't get any error when sending because the newly created transaction is now valid since it's spending the output of that rebroadcasted transaction that's re-included to Blockchain.com's mempool.

thank you very much i'm so grateful.  

You're Welcome.