Dexsport.io Scam & False Accusations

[ClosedForBusiness]

What happened::
DexSport.io banned my account and refused to payout my 264 USDT from a wager win due to "multi-accounting". This is a false accusation they are unable to provide evidence for. Immediately after hearing this, they banned me from their Telegram support channel, and I can no longer contact live support on the website.
Scammers Profile Link:
https://dexsport.io/
Amount Scammed:
264 USDT
Payment Method:
USDT
Proof of Payment:
https://imgur.com/tEIM2tt
PM/Chat Logs:
https://imgur.com/duxQXlx
Additional Notes:
This platform does not seem to be decentralized at all. When I originally joined, I won a bet, and tried to withdrawal. Almost everytime you try to withdrawal it needs to be manually approved by the backend. In fact, you need to deposit to their custody in order to even bet. Also, the listed pools on the site show over 2,000,000 BSC USDT, however: the wallet address the deposits and withdrawals come from show only a quarter of that. I've contacted Yay Network who raised funds for them in 2021, and they are also investigating. I contacted a few other users on their Telegram, and they said the same thing, they will ban you and give false accusations, people have lost thousands.

[JeromeTash]

Sorry about the inconvenience.

Here is their ANN - https://bitcointalk.org/index.php?topic=5449633
Here is their Representative - https://bitcointalk.org/index.php?action=profile;u=3549073

I am seeing some complaints similar to yours. So much for a "decentralized" casino
1. https://casino.guru/dexsport-io-casino-player-s-winnings-withdrawal-declined
2. Dexsport.io HUGE SCAM

I would be cautious dealing with this casino as of now.

[ClosedForBusiness]

They should be placed on some sort of malevolent actor list here so more people do not fall victim. Many people just don't come forward online it seems, I've heard plenty of similar stories just on their Telegram chat.

[holydarkness]

OP, can we get more context? Do you perhaps have more screenshot to share? The information we currently have here seems very limited.



From my previous attempt to understand the above-mentioned case better by creating an account there, all you need is a wallet. Perhaps you played from several wallet at once?

[...]
2. Dexsport.io HUGE SCAM[...]

Ahh! That's why their name ring a bell, but I can't find their case on my list. I am updating them right now together with this case.

[ClosedForBusiness]

OP, can we get more context? Do you perhaps have more screenshot to share? The information we currently have here seems very limited.

https://talkimg.com/images/2024/04/27/rShgj.png

From my previous attempt to understand the above-mentioned case better by creating an account there, all you need is a wallet. Perhaps you played from several wallet at once?

I could share more screenshots but it's literally the same stuff with their community managers on Telegram. They just say I broke the rules and it's a final decision and I'm not able to speak with the team that made this decision.

I did not play from several wallets at once, these guys are just scammers. I feel like an idiot at this point since they clearly advertise as decentralized but its not.

[holydarkness]

OP, can we get more context? Do you perhaps have more screenshot to share? The information we currently have here seems very limited.



From my previous attempt to understand the above-mentioned case better by creating an account there, all you need is a wallet. Perhaps you played from several wallet at once?

I could share more screenshots but it's literally the same stuff with their community managers on Telegram. They just say I broke the rules and it's a final decision and I'm not able to speak with the team that made this decision.

I did not play from several wallets at once, these guys are just scammers. I feel like an idiot at this point since they clearly advertise as decentralized but its not.

That was --IIRC-- my initial confusion on the older case too, about how they determine a multi-acc if they're offering a decentralized system. But I guess being decentralized doesn't necessarily translates to be full anonymous. They still collect some fingerprints.

Interestingly, I don't see any prohibition to create another account on their TnC. I'll try to invite their representative here, but it might took a while for them to return, given they've been away for a while.

[ClosedForBusiness]

That was --IIRC-- my initial confusion on the older case too, about how they determine a multi-acc if they're offering a decentralized system. But I guess being decentralized doesn't necessarily translates to be full anonymous. They still collect some fingerprints.

Interestingly, I don't see any prohibition to create another account on their TnC. I'll try to invite their representative here, but it might took a while for them to return, given they've been away for a while.

Decentralized is just a marketing technique as far as I'm concerned. How it works is you actually have to deposit to the pool place a bet. The pool is clearly their custody, as even without any ban they usually still have to manually approve your withdrawal. Customer losses + deposits just go to the "pool" and wins come from the "pool" to your balance (still the pool) which then needs to be withdrawn.

Not looking for any victim blaming here though, there's nothing else I can say but I joined a week ago and only have one account. If I was the only one, sure maybe just an internal glitch, but this is a very common issue, people just aren't coming forward online.

I'm more concerned about the "pool" discrepancy anyway. Here you can see the difference of what they say it is and what it actually is (assuming the pool isn't separated into different wallets?)

BSC-USDT Pool (2,249,965.31 USDT) as stated on-site: https://imgur.com/133it4t
Wallet address of withdrawals/deposits (577,624.18 USDT): https://bscscan.com/address/0x59fec88dab27afc0836904231cea7a8601343d3a

They don't have any links to the pool wallets on site. So could be a stretch, but who's to say they're not just stealing the money from the pool by switching the wallet every now and then?

[Rating Place]

OP, can we get more context? Do you perhaps have more screenshot to share? The information we currently have here seems very limited.



From my previous attempt to understand the above-mentioned case better by creating an account there, all you need is a wallet. Perhaps you played from several wallet at once?

I could share more screenshots but it's literally the same stuff with their community managers on Telegram. They just say I broke the rules and it's a final decision and I'm not able to speak with the team that made this decision.

I did not play from several wallets at once, these guys are just scammers. I feel like an idiot at this point since they clearly advertise as decentralized but its not.

That was --IIRC-- my initial confusion on the older case too, about how they determine a multi-acc if they're offering a decentralized system. But I guess being decentralized doesn't necessarily translates to be full anonymous. They still collect some fingerprints.

Interestingly, I don't see any prohibition to create another account on their TnC. I'll try to invite their representative here, but it might took a while for them to return, given they've been away for a while.

As you pointed out there are no rules against multi-accounting and they promote as a No KYC book with accounts linked to a Web3 wallet.

[ClosedForBusiness]

As you pointed out there are no rules against multi-accounting and they promote as a No KYC book with accounts linked to a Web3 wallet.

They actually do:
5.2.2. l) Not to use multi Profiles, meaning two or more Profiles owned, directly or indirectly controlled by the same individual or legal entity.

However, the entire platform is just a scam. There's no actual way for them to determine who an account holder is, so they can use this whenever they just want to scam. When they make the claim, they offer no resolution or evidence.

As said, I never even used two wallets/profiles. I would be intrigued to see the other wallet addresses that supposedly hold over 2m+ BSC USDT as the actual pool on-site shows, as the wallet address they have only shows about 3 months old with a quarter of that amount, whilst the company has existed for years. Looks to be a literal Ponzi.

[Rating Place]

As you pointed out there are no rules against multi-accounting and they promote as a No KYC book with accounts linked to a Web3 wallet.

They actually do:
5.2.2. l) Not to use multi Profiles, meaning two or more Profiles owned, directly or indirectly controlled by the same individual or legal entity.

However, the entire platform is just a scam. There's no actual way for them to determine who an account holder is, so they can use this whenever they just want to scam. When they make the claim, they offer no resolution or evidence.

As said, I never even used two wallets/profiles. I would be intrigued to see the other wallet addresses that supposedly hold over 2m+ BSC USDT as the actual pool on-site shows, as the wallet address they have only shows about 3 months old with a quarter of that amount, whilst the company has existed for years. Looks to be a literal Ponzi.

I missed that. They should get rid of the No KYC statement.

[holydarkness]

[...]
I'm more concerned about the "pool" discrepancy anyway. Here you can see the difference of what they say it is and what it actually is (assuming the pool isn't separated into different wallets?)

BSC-USDT Pool (2,249,965.31 USDT) as stated on-site: https://imgur.com/133it4t
Wallet address of withdrawals/deposits (577,624.18 USDT): https://bscscan.com/address/0x59fec88dab27afc0836904231cea7a8601343d3a

They don't have any links to the pool wallets on site. So could be a stretch, but who's to say they're not just stealing the money from the pool by switching the wallet every now and then?

Audit by Pessimistic said that they have a multi-sig wallet to add layers of security. I was only glancing at this, though. And still can't find any info of their pool address. I'll make sure I ask about this when or if the representative ever answered us.

They actually do:
5.2.2. l) Not to use multi Profiles, meaning two or more Profiles owned, directly or indirectly controlled by the same individual or legal entity.
[...]

I missed that. [...]

I missed that too. Oo. I think it's a very good indicator that I need my sleep.

Oh, a bit out of topic, peeps congratulation for getting your username changed.

[Rating Place]

[...]
I'm more concerned about the "pool" discrepancy anyway. Here you can see the difference of what they say it is and what it actually is (assuming the pool isn't separated into different wallets?)

BSC-USDT Pool (2,249,965.31 USDT) as stated on-site: https://imgur.com/133it4t
Wallet address of withdrawals/deposits (577,624.18 USDT): https://bscscan.com/address/0x59fec88dab27afc0836904231cea7a8601343d3a

They don't have any links to the pool wallets on site. So could be a stretch, but who's to say they're not just stealing the money from the pool by switching the wallet every now and then?

Audit by Pessimistic said that they have a multi-sig wallet to add layers of security. I was only glancing at this, though. And still can't find any info of their pool address. I'll make sure I ask about this when or if the representative ever answered us.

They actually do:
5.2.2. l) Not to use multi Profiles, meaning two or more Profiles owned, directly or indirectly controlled by the same individual or legal entity.
[...]

I missed that. [...]

I missed that too. Oo. I think it's a very good indicator that I need my sleep.

Oh, a bit out of topic, peeps congratulation for getting your username changed.

Thanks, now that I've come out of my cubbie hole and have been posting at more parts of BCT than just the rating's thread, I didn't want any confusion of people thinking that I'm affiliated with any site. Theymos was nice enough to change it for me.

[JeromeTash]

However, the entire platform is just a scam. There's no actual way for them to determine who an account holder is, so they can use this whenever they just want to scam. When they make the claim, they offer no resolution or evidence.

This is what I have been asking myself too. How do they determine if a person is using multiple profiles. But when i looked at their privacy policy. They do collect a lot of user data

Personal Data we may collect from and about you
Dexsport.io tries to collect as minimum Personal Data from you as possible, and we do our best
according to the law and best practices in this area. We may use, store and transfer different kinds of
Personal Data about you, which we have grouped as follows:
● Contact Data includes address, email address and telephone numbers.
● Technical Data includes IP address, MAC address, log files, data related to usage, domain server,
performance, website security, traffic patterns, location information, and browser and device
information. We only collect this type of data when you are using the Platform.
● Financial Data includes wallet addresses, transactions, and balance information (blockchain data)
that is accessible when interacting with the Platform.

But they are really certain that your accounts are link, then they should be able to provide some proof to you or through a mediator. I hate how some of this platform advertise as being decentralized, yet they still have the ability to block your funds.

[holydarkness]

[...]

But they are really certain that your accounts are link, then they should be able to provide some proof to you or through a mediator. I hate how some of this platform advertise as being decentralized, yet they still have the ability to block your funds.

I covered this part on the other [older] case. Even though signing up doesn't require credential and other details, that we only need to connect a wallet, the balance and winnings we get from the platform does not directly tied to our wallet. We still have an account on their platform from those wallet-sign-up, the balances are still stored on that account and need to be manually withdrawn.

[ClosedForBusiness]

This is what I have been asking myself too. How do they determine if a person is using multiple profiles. But when i looked at their privacy policy. They do collect a lot of user data

Personal Data we may collect from and about you
Dexsport.io tries to collect as minimum Personal Data from you as possible, and we do our best
according to the law and best practices in this area. We may use, store and transfer different kinds of
Personal Data about you, which we have grouped as follows:
● Contact Data includes address, email address and telephone numbers.
● Technical Data includes IP address, MAC address, log files, data related to usage, domain server,
performance, website security, traffic patterns, location information, and browser and device
information. We only collect this type of data when you are using the Platform.
● Financial Data includes wallet addresses, transactions, and balance information (blockchain data)
that is accessible when interacting with the Platform.

But they are really certain that your accounts are link, then they should be able to provide some proof to you or through a mediator. I hate how some of this platform advertise as being decentralized, yet they still have the ability to block your funds.

Well I still never used multiple accounts devices or anything lol

[Rating Place]

I know that I'm being overly repetitive in saying that bets tell all, but the bet tells all here. The OP made a bet on an NBA playoff game. There's no ill intent here and the book promotes itself as no KYC. Just pay the player his $264.

[khaled0111]

This is what I have been asking myself too. How do they determine if a person is using multiple profiles. But when i looked at their privacy policy. They do collect a lot of user data

Detecting if a user has multiple accounts is not that hard even if the casino do not ask for kyc.
The problem here is that since the casino promote itself as decentralized and all you need to login is to connect your wallet then prohibiting multi-accounting doesn't really make sense!

BTW, doesn't dex mean decentralized exchange?

[holydarkness]

Detecting if a user has multiple accounts is not that hard even if the casino do not ask for kyc.
The problem here is that since the casino promote itself as decentralized and all you need to login is to connect your wallet then prohibiting multi-accounting doesn't really make sense!

BTW, doesn't dex mean decentralized exchange?

I have to agree on this part, prohibiting multi-acc when the only means of login is a wallet will be extremely problematic. People change their wallet from time to time. If someone gets flagged because he uses different wallet address [after emptied the first one] from the same IP, that's actually more hassle than their counterpart, the centralized casino.