(RESOLVED) Rollbit refuse to pay 9.379$

[N0-MERCY00]

On 20th of April i registered to Rollbit. Firstly, i made a 100 usdt deposit and later that day since the site and product seemed cool, deposited 2000 usdt more. I am a sports fan so i use to bet on sports that i am watching, such as nba, euroleague or football live games. I managed to win a pretty good amount. My balance at the time of writing is 9379$

While placing bets, i did try to withdraw some money, but i could not. At first, a message popped up saying that the function was temporary suspended. I contacted the live chat, but they said that they need 24 hours to raise to their team and get back to me with an answer. This 24 hours i kept placing bets and won more money.

Next day i tried again to withdraw but still could not. I contacted the live chat again. Important to note, that earlier that day  i completed all the required steps of verification, cause they did not let me acess the sportsbook section.

 Started with simple ones, as to provide details of residence, tel number, id/passport documents etc. They also asked me to use an app in order to send them a selfie, or rotate my head left and right, asking me to smile etc, in order to see if i am a real person.

After completing that, as i said before i contacted the live chat again to check why i could not withdraw money. This time they told me that they have indications that i use other accounts on their site, asking me how i manage to win and if i used an external source. They also asked me why they found other accounts linked to my devices.

 Without a doubt all of these accusations are totally false. I have never used any other account on their site, noone else ever bet from my devices or never even logged in. Tbh this could never happen cause i live on my own and i dont have friends gambling.

 At first i was not in panic and tried to explain to them that they are making a mistake and i asked them what links they have identified and with which accounts but of course they would not provide more information.

Later though, i did a research online regarding rollbit, and i found that this is common tactic from them.

 Messages like, "list other accounts", "links with other devices" "multiplce accounts" etc are commonly used in order to scamm people and never pay them. They will not pay me unless i provide the other accounts that they have identified links with, but i cant do that cause there are no other accounts, it's a lie.

Is there anyone here able to help me or guide me in order to get my funds?

[1715298943]

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[1715298943]

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[N0-MERCY00]

Below attached all of my converation with their live chat

if anyone is able to send this thread to @Rollbit Razer i would be really greteful

https://imgur.com/vnr7W9U

https://imgur.com/taeGZfJ

https://imgur.com/O1vsOiE

https://imgur.com/L9nnRrm

https://imgur.com/4mEZODZ

https://imgur.com/Rs6vdmV

https://imgur.com/undefined

[acroman08]

noone else ever bet from my devices or never even logged in. Tbh this could never happen cause i live on my own and i dont have friends gambling.

how about you accessing the gambling site and logging in from devices owned by people that you know, are you sure haven't done that? it is possible that you logged in on a device owned by someone you know who is also gambling in Rollbit and you just don't know it.

I am a little curious as to why they asked you whether your betting is influenced by outside force or made on your own.

anyway, I'll send Rollbuit Razer a PM about your case, maybe he can bring more information about your case.

[N0-MERCY00]

noone else ever bet from my devices or never even logged in. Tbh this could never happen cause i live on my own and i dont have friends gambling.

how about you accessing the gambling site and logging in from devices owned by people that you know, are you sure haven't done that? it is possible that you logged in on a device owned by someone you know who is also gambling in Rollbit and you just don't know it.

I am a little curious as to why they asked you whether your betting is influenced by outside force or made on your own.

anyway, I'll send Rollbuit Razer a PM about your case, maybe he can bring more information about your case.

Hey Thanks for your response. i have already informed Rollbit that there is 0% chance that i have used someone else's device or my own devices have been used by someone else, cause i live by my own. I registered and placed bets only using my desktop, my wifi is not flagged, noone else ever came at my house is a customer of Rollbit. i can guarantee you that. So devices, multiple accounts and ip are out of question.

Regarding the question about the thinking behind my bets, this is really weird and of course there is no way i can prove why i bet this outcome or what i thought etc. that question is really aimless.

[JeromeTash]

Let's wait for a response from their representative here, but in case it's a stalemate. Your case might need a third party independent mediator like askgambers so that they can verify their claims and yours for a fair judgement. I don't think Rollbit will share all the details about your account links here but with a mediator like askgamblers, they will have to share their evidence with the complaints team over there.

[holydarkness]

Reuploading your images to talkimg for easier understanding by others and rearranging them best I can to be in chronological order. We seemingly missing one image, the last line on your post of links, [https://imgur.com/undefined] perhaps you can fix it?

As someone else has notified Razer, I am refraining from doing so to avoid redundancies. I'll wait. Meanwihile, I understand that your account is currently accessible, only withdrawal being suspended. Can you err... perhaps show us your betting history? And to be clear [as this was not mentioned before] you also did not use any free VPN?





edit: completing the screenshot of conversation that's previously inaccesible

[ClosedForBusiness]

I honestly think Rollbit is illiquid or something haha.

A guy I knew bet a few thousand on a soccer match and was literally accused of rigging the game. They would not pay him until days later and he had to literally explain why he placed the bet on a conference call with the owners. His reply was he was gambling lol

They own a sportsbook... they let people bet on sports... a lot of times they will be weird and throw a fuss. They are very dodgy but they usually do end up paying... but you have to put up a fight for no reason. I'm assuming some people just don't put up that fight, I wouldn't use them.

[holydarkness]

I honestly think Rollbit is illiquid or something haha.

A guy I knew bet a few thousand on a soccer match and was literally accused of rigging the game. They would not pay him until days later and he had to literally explain why he placed the bet on a conference call with the owners. His reply was he was gambling lol

They own a sportsbook... they let people bet on sports... a lot of times they will be weird and throw a fuss. They are very dodgy but they usually do end up paying... but you have to put up a fight for no reason. I'm assuming some people just don't put up that fight, I wouldn't use them.

I personally don't think they are.

They're one of the big casino that currently [still] throws a lot in marketing. They'll stop or reduce their marketing campaigns if they're illiquid.

If I may guess, those recent approach made by casinos that happened to OP and your friend [I believe they are not the same person] was due to a recent scandal on sportsbetting that [apparently] have a significant waves of aftershoch reverberating throughout sportsbook.

[N0-MERCY00]

Reuploading your images to talkimg for easier understanding by others and rearranging them best I can to be in chronological order. We seemingly missing one image, the last line on your post of links, [https://imgur.com/undefined] perhaps you can fix it?

As someone else has notified Razer, I am refraining from doing so to avoid redundancies. I'll wait. Meanwihile, I understand that your account is currently accessible, only withdrawal being suspended. Can you err... perhaps show us your betting history? And to be clear [as this was not mentioned before] you also did not use any free VPN?

https://talkimg.com/images/2024/04/27/rSV6z.pnghttps://talkimg.com/images/2024/04/27/rSfod.pnghttps://talkimg.com/images/2024/04/27/rSyl5.png
https://talkimg.com/images/2024/04/27/rSrDc.pnghttps://talkimg.com/images/2024/04/27/rSjj2.pnghttps://talkimg.com/images/2024/04/27/rSYFI.png

Thanks for posting my photos. Firstly, i did not use a vpn. Secondly, i would be willing to post my bets but they are not letting me access the sportsbook section of the site, so i cant go to "my bets". You can see that here.
https://imgur.com/xRRzIr9


You are right the last link is not working. Check here
https://imgur.com/3BQeP9l

[khaled0111]

I know that Rollbit is one of the most trusted and reputable casinos on this forum and it's totally understandable to ask a user if he has other accounts or to express their suspicions about him having alt accounts, but to ask him about "the thinking process" behind the bets he has placed is... well, it's the same as asking him "why do you always win"!
Waiting for  Rollbit Razer to chime in and provide more details about this case, as usual.

[N0-MERCY00]

I honestly think Rollbit is illiquid or something haha.

A guy I knew bet a few thousand on a soccer match and was literally accused of rigging the game. They would not pay him until days later and he had to literally explain why he placed the bet on a conference call with the owners. His reply was he was gambling lol

They own a sportsbook... they let people bet on sports... a lot of times they will be weird and throw a fuss. They are very dodgy but they usually do end up paying... but you have to put up a fight for no reason. I'm assuming some people just don't put up that fight, I wouldn't use them.

To be honest i dont know much about them, especially before registering to them which was a mistake, but who knew. I know for a fact though that when you google Rollbit scam and you find so many similar occasions with mine, something is fishy there.

[SamReomo]

To be honest i dont know much about them, especially before registering to them which was a mistake, but who knew. I know for a fact though that when you google Rollbit scam and you find so many similar occasions with mine, something is fishy there.

Rollbit has been a very trusted platform and it's currently running their promotional campaigns on this forum and that's why I believe you won't get rugged by them because they aren't going to damage  their reputation for $9379 as that's not a huge amount for them.

You'll see many wrong results on Google as most of the results can be manipulated ones. I believe you may soon get an answer from Rollbit's representative. I would suggest you to continue contacting them as share everything transparently with them, and I believe that they'll allow you to withdraw the money that you have on their platform.

[N0-MERCY00]

To be honest i dont know much about them, especially before registering to them which was a mistake, but who knew. I know for a fact though that when you google Rollbit scam and you find so many similar occasions with mine, something is fishy there.

Rollbit has been a very trusted platform and it's currently running their promotional campaigns on this forum and that's why I believe you won't get rugged by them because they aren't going to damage  their reputation for $9379 as that's not a huge amount for them.

You'll see many wrong results on Google as most of the results can be manipulated ones. I believe you may soon get an answer from Rollbit's representative. I would suggest you to continue contacting them as share everything transparently with them, and I believe that they'll allow you to withdraw the money that you have on their platform.

Thanks for your response, i hope for this ending too. It does not make sense for a company to risk their reputation for such an amount, i totally agree with you, but their communication is really unprofessional. You cant ask a customer to provide a list with linked accounts, you cant ask a customer his thought proccess. I hope to get my funds, but i would never recommend anyone to ever deposit his money to them. They are such an unreliable site, at least from my experience. Lets see

[holydarkness]

Thanks for posting my photos. Firstly, i did not use a vpn. Secondly, i would be willing to post my bets but they are not letting me access the sportsbook section of the site, so i cant go to "my bets". You can see that here.
https://imgur.com/xRRzIr9


You are right the last link is not working. Check here
https://imgur.com/3BQeP9l

Thanks for the fixed image, I'm adding that to the earlier post to complere the chronology. Can you confirm if it is in chronological order?

To answer your question about their inquiry of your betting history, did you place bet on NBA on the past few weeks? As I mentioned above in reply to ClosedForBusiness. there was a big scandal on NBA match. I wonder if you happened to be pulled into the cluster of that mess.

Rollbit has been a very trusted platform and it's currently running their promotional campaigns on this forum and that's why I believe you won't get rugged by them because they aren't going to damage  their reputation for $9379 as that's not a huge amount for them.

You'll see many wrong results on Google as most of the results can be manipulated ones. I believe you may soon get an answer from Rollbit's representative. I would suggest you to continue contacting them as share everything transparently with them, and I believe that they'll allow you to withdraw the money that you have on their platform.

The result are not necessarily wrong per se. If you google "Rollbit scam", several of the result will show threads from this forum. And they were indeed about "scam case". But if people click into it, they'll find that those cases are actually resolved. This is why we are urging people who raise scam accusations to mark their thread as "resolved", so the search result on Google will give a better, closer to truth result.

[N0-MERCY00]

Thanks for posting my photos. Firstly, i did not use a vpn. Secondly, i would be willing to post my bets but they are not letting me access the sportsbook section of the site, so i cant go to "my bets". You can see that here.
https://imgur.com/xRRzIr9
https://talkimg.com/images/2024/04/27/rZXCC.png

You are right the last link is not working. Check here
https://imgur.com/3BQeP9l

Thanks for the fixed image, I'm adding that to the earlier post to complere the chronology. Can you confirm if it is in chronological order?

To answer your question about their inquiry of your betting history, did you place bet on NBA on the past few weeks? As I mentioned above in reply to ClosedForBusiness. there was a big scandal on NBA match. I wonder if you happened to be pulled into the cluster of that mess.

I know i am an nba fan, no i did not bet on player props or any fishy. had a double of Sixers & Monaco to win, and lots of live goals on football games that i am watching live. mostly english leagues, like championship, league one, league two etc, which are still pretty major leagues. Anyways, to be honest i dont remember any single bet cause as i said i dont have access right now. But i can guarantee you nothing dodgy. Major markets on major leagues, and 9/10 were live bets. So no early odds, no surebets, nothing like that. All of my bets were just gambling on live. If their problem was about my bets they would tell me that the risk management or the traders are reviewing my account etc. In this case we are not talking about that.

Rollbit has been a very trusted platform and it's currently running their promotional campaigns on this forum and that's why I believe you won't get rugged by them because they aren't going to damage  their reputation for $9379 as that's not a huge amount for them.

You'll see many wrong results on Google as most of the results can be manipulated ones. I believe you may soon get an answer from Rollbit's representative. I would suggest you to continue contacting them as share everything transparently with them, and I believe that they'll allow you to withdraw the money that you have on their platform.

The result are not necessarily wrong per se. If you google "Rollbit scam", several of the result will show threads from this forum. And they were indeed about "scam case". But if people click into it, they'll find that those cases are actually resolved. This is why we are urging people who raise scam accusations to mark their thread as "resolved", so the search result on Google will give a better, closer to truth result.

What makes me wonder is that they keep asking me to list accounts. I guess they want me to fall into their trap. It's like they keep questioning for me to say anything stupid so they can close the case and say look he admitted that he has multiple accounts. I wont do that cause i am not stupid, but am i crazy thinking like that?

[Rating Place]

Thanks for posting my photos. Firstly, i did not use a vpn. Secondly, i would be willing to post my bets but they are not letting me access the sportsbook section of the site, so i cant go to "my bets". You can see that here.
https://imgur.com/xRRzIr9


You are right the last link is not working. Check here
https://imgur.com/3BQeP9l

Thanks for the fixed image, I'm adding that to the earlier post to complere the chronology. Can you confirm if it is in chronological order?

To answer your question about their inquiry of your betting history, did you place bet on NBA on the past few weeks? As I mentioned above in reply to ClosedForBusiness. there was a big scandal on NBA match. I wonder if you happened to be pulled into the cluster of that mess.

I know i am an nba fan, no i did not bet on player props or any fishy. had a double of Sixers & Monaco to win, and lots of live goals on football games that i am watching live. mostly english leagues, like championship, league one, league two etc, which are still pretty major leagues. Anyways, to be honest i dont remember any single bet cause as i said i dont have access right now. But i can guarantee you nothing dodgy. Major markets on major leagues, and 9/10 were live bets. So no early odds, no surebets, nothing like that. All of my bets were just gambling on live. If their problem was about my bets they would tell me that the risk management or the traders are reviewing my account etc. In this case we are not talking about that.

Rollbit has been a very trusted platform and it's currently running their promotional campaigns on this forum and that's why I believe you won't get rugged by them because they aren't going to damage  their reputation for $9379 as that's not a huge amount for them.

You'll see many wrong results on Google as most of the results can be manipulated ones. I believe you may soon get an answer from Rollbit's representative. I would suggest you to continue contacting them as share everything transparently with them, and I believe that they'll allow you to withdraw the money that you have on their platform.

The result are not necessarily wrong per se. If you google "Rollbit scam", several of the result will show threads from this forum. And they were indeed about "scam case". But if people click into it, they'll find that those cases are actually resolved. This is why we are urging people who raise scam accusations to mark their thread as "resolved", so the search result on Google will give a better, closer to truth result.

What makes me wonder is that they keep asking me to list accounts. I guess they want me to fall into their trap. It's like they keep questioning for me to say anything stupid so they can close the case and say look he admitted that he has multiple accounts. I wont do that cause i am not stupid, but am i crazy thinking like that?

All value plays, arbs, steam plays, bot betting, lots of prop betting can cause red flags. Do you make these type of bets? Nothing wrong with any of it except bot betting but they all can get you banned. You'll still get paid unless bot.

[acroman08]

Hey Thanks for your response. i have already informed Rollbit that there is 0% chance that i have used someone else's device or my own devices have been used by someone else, cause i live by my own. I registered and placed bets only using my desktop, my wifi is not flagged, noone else ever came at my house is a customer of Rollbit. i can guarantee you that. So devices, multiple accounts and ip are out of question.

Regarding the question about the thinking behind my bets, this is really weird and of course there is no way i can prove why i bet this outcome or what i thought etc. that question is really aimless.

I guess we really just have to wait for RollbitRazer to give his response here on your thread. he hasn't seen my PM yet since he hasn't been online for a few days now so it could take several more, but who knows, just stay put,  lengthen your patience and wait for him to give his response.

 

[murkyz]

They'll stop or reduce their marketing campaigns if they're illiquid.

This isn't true I know sportsbook with fiat currency that were illiquid and they would still waste a lot on marketing and slow down payments

[BitcoinGirl.Club]

This isn't true I know sportsbook with fiat currency that were illiquid and they would still waste a lot on marketing and slow down payments

A fiat currency gambling company can always loan from the bank but a crypto currency gambling company have very less chance to have a loan from traditional banking. It's almost impossible for them to continue marketing when they do not have enough liquidity.

[N0-MERCY00]

Thanks for posting my photos. Firstly, i did not use a vpn. Secondly, i would be willing to post my bets but they are not letting me access the sportsbook section of the site, so i cant go to "my bets". You can see that here.
https://imgur.com/xRRzIr9
https://talkimg.com/images/2024/04/27/rZXCC.png

You are right the last link is not working. Check here
https://imgur.com/3BQeP9l

Thanks for the fixed image, I'm adding that to the earlier post to complere the chronology. Can you confirm if it is in chronological order?

To answer your question about their inquiry of your betting history, did you place bet on NBA on the past few weeks? As I mentioned above in reply to ClosedForBusiness. there was a big scandal on NBA match. I wonder if you happened to be pulled into the cluster of that mess.

I know i am an nba fan, no i did not bet on player props or any fishy. had a double of Sixers & Monaco to win, and lots of live goals on football games that i am watching live. mostly english leagues, like championship, league one, league two etc, which are still pretty major leagues. Anyways, to be honest i dont remember any single bet cause as i said i dont have access right now. But i can guarantee you nothing dodgy. Major markets on major leagues, and 9/10 were live bets. So no early odds, no surebets, nothing like that. All of my bets were just gambling on live. If their problem was about my bets they would tell me that the risk management or the traders are reviewing my account etc. In this case we are not talking about that.

Rollbit has been a very trusted platform and it's currently running their promotional campaigns on this forum and that's why I believe you won't get rugged by them because they aren't going to damage  their reputation for $9379 as that's not a huge amount for them.

You'll see many wrong results on Google as most of the results can be manipulated ones. I believe you may soon get an answer from Rollbit's representative. I would suggest you to continue contacting them as share everything transparently with them, and I believe that they'll allow you to withdraw the money that you have on their platform.

The result are not necessarily wrong per se. If you google "Rollbit scam", several of the result will show threads from this forum. And they were indeed about "scam case". But if people click into it, they'll find that those cases are actually resolved. This is why we are urging people who raise scam accusations to mark their thread as "resolved", so the search result on Google will give a better, closer to truth result.

What makes me wonder is that they keep asking me to list accounts. I guess they want me to fall into their trap. It's like they keep questioning for me to say anything stupid so they can close the case and say look he admitted that he has multiple accounts. I wont do that cause i am not stupid, but am i crazy thinking like that?

All value plays, arbs, steam plays, bot betting, lots of prop betting can cause red flags. Do you make these type of bets? Nothing wrong with any of it except bot betting but they all can get you banned. You'll still get paid unless bot.

Nope, nothing similar to these. I did not use any kind of strategies to gain advantage. Dont forget that the reason they dont pay me is because according to them they have indications for multiple accounts, nothing wrong with my bets etc.