Sportbet.one $1494 scam

[DGUDGUDGU]

I bet at sportbet.one for a week from apr25, deposited 0.92 eth and withdrew 1.52 eth sucessfully.

Then had 3 pending bets left when they cut my account limits, they didn't settle them after 2 days of the result and after speaking with live support they told me they were having some issues. and would settle everything within 10 days..

another week after that conversation, they have now cancelled all 3 of my won bets, not returned the stake to my balance. basically just stolen the money, here's the cancelled bets:
https://prnt.sc/S5WGelBDSgEN

they then accused me on live support of various vague things:
- bets are made by a group of clients acting in a coalition to bypass the restrictions established by the betting company;
- the client is suspected of using any software that automates the process of setting bets;
- the client uses the game account to play in arbitration situations;
- the client abuses the loyalty programs.

I have done none of these things, more than happy for them to come to this thread and provide what 'proof' they have of me breaking their terms and conditions, I will post my entire bet history below:
https://imgur.com/a/FhkmvcI

Looking at their recent trustpilot it's spammed by people having the same issue, stay away.

[acroman08]

apart from the screenshot you have already shared, would you mind also sharing screenshots of the you had with their support where they accused you of the things you mentioned?

they have an ANN thread but from the looks of it their forum representative is not that active here in the forum, the last time their representative was online was last April 29, but they didn't post anything. anyway, I sent their representative a PM informing them about this case, perhaps they can further elaborate what was the issue before they cancelled your bets and started to accuse you.

[BitcoinGirl.Club]

they then accused me on live support of various vague things:
- bets are made by a group of clients acting in a coalition to bypass the restrictions established by the betting company;
- the client is suspected of using any software that automates the process of setting bets;
- the client uses the game account to play in arbitration situations;
- the client abuses the loyalty programs.

You can not prove that you have not done any of it too. In the case of group betting, sportsbook have tools to detect abusers but for legal reason they can not share evidence.

[logfiles]

I have been seeing some scam accusations come up against this casino in the recent times and I wonder what the casino representatives in the forum are up to. The last few complaints in their ANN have not got proper answers. Such cases are hard to resolve since we don't know much about the findings that show that you abused the games.

OP you can also raise a complaint on askgamblers and see if they can share how you violated the TOS to the mediators - www.askgamblers.com

[DGUDGUDGU]

they then accused me on live support of various vague things:
- bets are made by a group of clients acting in a coalition to bypass the restrictions established by the betting company;
- the client is suspected of using any software that automates the process of setting bets;
- the client uses the game account to play in arbitration situations;
- the client abuses the loyalty programs.

You can not prove that you have not done any of it too. In the case of group betting, sportsbook have tools to detect abusers but for legal reason they can not share evidence.

So everyone is now guilty until proven innocent, do you know how much power this gives casinos?

Is there a 3rd party who can verify their claims, surely something like that must exist.

[DGUDGUDGU]

apart from the screenshot you have already shared, would you mind also sharing screenshots of the you had with their support where they accused you of the things you mentioned?

they have an ANN thread but from the looks of it their forum representative is not that active here in the forum, the last time their representative was online was last April 29, but they didn't post anything. anyway, I sent their representative a PM informing them about this case, perhaps they can further elaborate what was the issue before they cancelled your bets and started to accuse you.

The live chat doesn't save any conversations on my side.

[BitcoinGirl.Club]

So everyone is now guilty until proven innocent, do you know how much power this gives casinos?

Is there a 3rd party who can verify their claims, surely something like that must exist.

It's not your fault if you are a real victim. This place has a lot of history to bring justice for the victims, on the other hand there are a lot of cases where people abused the generosity of the forum members and tried to take advantage to steal from sportsbook and sportsbook was the victim.

Someone here already said, you can reach to askgamblers and try to resolve the case there. Perhaps they have special authority to bring some information for you.

[Beparanf]

What’s ironic to this casino was they are claiming that they are the first decentralized casino yet they still let users create an account and deposit on it first that makes it still centralized because they have control on the users funds.

The thing is, arbitrage betting is very hard to deny once casino already accused you with this because they will not disclose the evidence in the public unless they allow to discuss this issue on mediator website like Casinoguru.

[BitcoinGirl.Club]

What’s ironic to this casino was they are claiming that they are the first decentralized casino yet they still let users create an account and deposit on it first that makes it still centralized because they have control on the users funds.

I don't know how decentralized casino, sportsbook truly works but I never seen a gambling platform which is decentralized and there are no centralized developer team. Even with bitwinup there are some sort of control from the developer although the transactions are happening on chain.

[holydarkness]

What’s ironic to this casino was they are claiming that they are the first decentralized casino yet they still let users create an account and deposit on it first that makes it still centralized because they have control on the users funds.

I don't know how decentralized casino, sportsbook truly works but I never seen a gambling platform which is decentralized and there are no centralized developer team. Even with bitwinup there are some sort of control from the developer although the transactions are happening on chain.

I don't think calling a web3 casinos as a decentralized casinos is true to its core. They're more like a semi-anonymous casino, where player does not need to provide ID and can conveniently connect through wallets.

However, much like you said, some elements are still centralized. They still pool funds [and I assume they have full control of this pool] to take from loses and pay the winnings, and they still collect sensitive data like device fingerprints and IPs to identify abusers, of which the data [I am somewhat sure] are stored centralizedly.

[...]

Is there a 3rd party who can verify their claims, surely something like that must exist.

OP, if perhaps the discussion here is a bit unclear to you due to your unfamiliarity with CasinoGuru and other arbitrators, they act as a mediator where casino and player can share private information in confidence to get situations sorted out.

Many casinos prefer to get things resolved through such platforms when they have to provide sensitive data like their method of detection, their findings of multi-acc, or KYC-related issues due to an option that's offered by the platform where evidences can only be seen by limited eyes.

As such, as other suggested several times on this thread, perhaps you're interested to escalate things to CG, and sportbet.one's team are willing to share their findings with the arbitrator to get validated and verified.

[BitcoinGirl.Club]

I don't think calling a web3 casinos as a decentralized casinos is true to its core. They're more like a semi-anonymous casino, where player does not need to provide ID and can conveniently connect through wallets.

However, much like you said, some elements are still centralized. They still pool funds [and I assume they have full control of this pool] to take from loses and pay the winnings, and they still collect sensitive data like device fingerprints and IPs to identify abusers, of which the data [I am somewhat sure] are stored centralizedly.

I thought decentralized and web3 are the same thing. I must had a confusion in differentiating these two [if they are two]. What's the difference?

[Rating Place]

I bet at sportsbet.one for a week from apr25, deposited 0.92 eth and withdrew 1.52 eth sucessfully.

Then had 3 pending bets left when they cut my account limits, they didn't settle them after 2 days of the result and after speaking with live support they told me they were having some issues. and would settle everything within 10 days..

another week after that conversation, they have now cancelled all 3 of my won bets, not returned the stake to my balance. basically just stolen the money, here's the cancelled bets:
https://prnt.sc/S5WGelBDSgEN

they then accused me on live support of various vague things:
- bets are made by a group of clients acting in a coalition to bypass the restrictions established by the betting company;
- the client is suspected of using any software that automates the process of setting bets;
- the client uses the game account to play in arbitration situations;
- the client abuses the loyalty programs.

I have done none of these things, more than happy for them to come to this thread and provide what 'proof' they have of me breaking their terms and conditions, I will post my entire bet history below:
https://imgur.com/a/FhkmvcI

Looking at their recent trustpilot it's spammed by people having the same issue, stay away.

Is this your second complaint against Sportsbet.one? Looking at your bet slips I've seen this one before. Do you know what their limits are for esports?

[logfiles]

Is this your second complaint against Sportsbet.one? Looking at your bet slips I've seen this one before. Do you know what their limits are for esports?

It's his first compliant against Sportsbet.one as far as I know. There is a duplicate complaint in their ANN thread too. OP's very first complaint against a casino in this forum was involving Esportsbet.io though we don't know if the issue got resolved.

[SportBet.one]

they then accused me on live support of various vague things:
- bets are made by a group of clients acting in a coalition to bypass the restrictions established by the betting company;
- the client is suspected of using any software that automates the process of setting bets;
- the client uses the game account to play in arbitration situations;
- the client abuses the loyalty programs.

You can not prove that you have not done any of it too. In the case of group betting, sportsbook have tools to detect abusers but for legal reason they can not share evidence.

Hi guys. The OP has clarified everything by himself. Nothing to add... We can't disclose how our fraud detection algorithm works.

[DGUDGUDGU]

Is this your second complaint against Sportsbet.one? Looking at your bet slips I've seen this one before. Do you know what their limits are for esports?

It's my first compliant but yeah I posted on their official megathread thing.
Their limits on esports are whatever I was betting, most of the time betting the max I could.

It's his first compliant against Sportsbet.one as far as I know. There is a duplicate complaint in their ANN thread too. OP's very first complaint against a casino in this forum was involving Esportsbet.io though we don't know if the issue got resolved.

The issue with esportsbet.io was never resolved, I got scammed for 1.2btc by them.

Hi guys. The OP has clarified everything by himself. Nothing to add... We can't disclose how our fraud detection algorithm works.

good talk! glad you had a lot to add here

OP, if perhaps the discussion here is a bit unclear to you due to your unfamiliarity with CasinoGuru and other arbitrators, they act as a mediator where casino and player can share private information in confidence to get situations sorted out.

Many casinos prefer to get things resolved through such platforms when they have to provide sensitive data like their method of detection, their findings of multi-acc, or KYC-related issues due to an option that's offered by the platform where evidences can only be seen by limited eyes.

As such, as other suggested several times on this thread, perhaps you're interested to escalate things to CG, and sportbet.one's team are willing to share their findings with the arbitrator to get validated and verified.

Thank you for the info, I will try that out!

[Rating Place]

they then accused me on live support of various vague things:
- bets are made by a group of clients acting in a coalition to bypass the restrictions established by the betting company;
- the client is suspected of using any software that automates the process of setting bets;
- the client uses the game account to play in arbitration situations;
- the client abuses the loyalty programs.

You can not prove that you have not done any of it too. In the case of group betting, sportsbook have tools to detect abusers but for legal reason they can not share evidence.

Hi guys. The OP has clarified everything by himself. Nothing to add... We can't disclose how our fraud detection algorithm works.

It’s nice that you jumped in the thread but you have to give us more than this if we are to agree with you. He’s making limit bets in esports. This means if he’s cheating he’s almost always using a bot. Is bot use what you are accusing him of? If not he’s innocent.

Of course there are other things that can go in conjunction with bot betting such as multi-accounting making the exact same limit wagers but it really comes down to bot use or proof or multi-accounting.

No one needs to know your algorithm but we need the exact allegation instead of a blanket accusation. The OP can’t defend himself if he doesn’t know the exact allegation.

@OP and logfiles, thanks for the clarification.

[holydarkness]

I don't think calling a web3 casinos as a decentralized casinos is true to its core. They're more like a semi-anonymous casino, where player does not need to provide ID and can conveniently connect through wallets.

However, much like you said, some elements are still centralized. They still pool funds [and I assume they have full control of this pool] to take from loses and pay the winnings, and they still collect sensitive data like device fingerprints and IPs to identify abusers, of which the data [I am somewhat sure] are stored centralizedly.

I thought decentralized and web3 are the same thing. I must had a confusion in differentiating these two [if they are two]. What's the difference?

Ahh, my apology for the confusion. I was not trying to say that they're different things [at least far as I know]. My post was intended to convey a message that there are several elements of these decentralized casinos that's still centralized [as explained further in paragraph 2]. If I may revise my first sentence, it would look like this,

"I don't think calling a web3 [decentralized] casinos as a decentralized casino is true to its core as in in a verbatim or extremely literal way, and can not be taken literally as a decentralized system, like dex exchange [forkdelta].They're more like a semi-anonymous casino, where player does not need to provide ID and can conveniently connect through wallets.
[...]"

Hi guys. The OP has clarified everything by himself. Nothing to add... We can't disclose how our fraud detection algorithm works.

Do you mind to provide them to an arbitrator, though? They can keep those evidence related to your algorithm private, just for the arbitrator's eyes, which they'll use to verify and validate your counter-accusation.


OP, suppose the casino are willing to get it escalated to an arbitrator, please choose one and stick to that one only. If you both agreed to a mediator, their findings and ruling will be considered final and bindings to both parties and you two should honor their decision.

[DGUDGUDGU]

Do you mind to provide them to an arbitrator, though? They can keep those evidence related to your algorithm private, just for the arbitrator's eyes, which they'll use to verify and validate your counter-accusation.


OP, suppose the casino are willing to get it escalated to an arbitrator, please choose one and stick to that one only. If you both agreed to a mediator, their findings and ruling will be considered final and bindings to both parties and you two should honor their decision.

That is fine by me, I'm willing to go along with that.

[Rating Place]

Do you mind to provide them to an arbitrator, though? They can keep those evidence related to your algorithm private, just for the arbitrator's eyes, which they'll use to verify and validate your counter-accusation.


OP, suppose the casino are willing to get it escalated to an arbitrator, please choose one and stick to that one only. If you both agreed to a mediator, their findings and ruling will be considered final and bindings to both parties and you two should honor their decision.

That is fine by me, I'm willing to go along with that.

To make it easy, do you use bots? In a case like this that is normally the claim, electronic means.

edit, I hope that the OP isn't using a bot.

[DGUDGUDGU]

To make it easy, do you use bots? In a case like this that is normally the claim, electronic means.

edit, I hope that the OP isn't using a bot.

I am not using a bot.
I don't even think there's such thing as a bot which can place value bets, how would that even work?
Sounds like something made up by betting sites