Duckdice.io Scam

[drhouse99]

Hello everyone. I would like to tell about a situation, that happened to me recently.
Duckdice.io wants to confiscate my winnings. My username is Ykavyvu776
SCAM amount: 860.56 USDT

I've made just 2 live bets on tennis, that won. So I wanted to withdraw my winnings, but duckdice blocked my account after my withdrawal request.
Right after that I've been trying to figure out what's going on. I contacted the support via live chat.

Chat started: 2024-05-08 03:54 PM UTC

(03:54:58 PM) Ykavyvu766: Hello, I can't log in to my account...
(03:55:19 PM) *** Sukh joined the chat ***
(03:55:23 PM) Sukh: Hey
(03:55:34 PM) Sukh: What does it say when you try to login?
(03:55:59 PM) Sukh: Can you please try to login on duckdice.me
(03:57:42 PM) Ykavyvu766: My account is blocked...
(03:59:19 PM) Sukh: What's your username?
(03:59:42 PM) Ykavyvu766: Ykavyvu776
(04:04:03 PM) Sukh: Ok I'll check it with admins
(04:04:17 PM) Sukh: Please contact us again after 48 hours

Of course, I didn't receive any responce after 48 hours. After 8 days I received message from duckdice team: According to the terms outlined in clause 14.2 of our service agreement, DuckDice reserves the right to terminate accounts if any actions indicative of abuse or exploitation are detected.
In line with clause 14.2.1, you are eligible to request a cashout of your initial deposit amount, which totals $500.

Right not I'm interested how could I abuse duckdice by 2 live bets. By the way my account was fully verified and this was my first and only account there.
So in fact they have no specific claim against me.
 It's good to write yourself a rule that you can zero out your winnings at any time because you don't want to pay it out. And you can say it to any player, no matter if he broke these rules or not.
In general I urge, if the administration of this bookmaker read my post, I urge you to change your decision and pay me the full amount of winnings. In this case I will consider that the conflict is over.


Proofs below:
https://prnt.sc/NUAHCKSxBUHv
https://prnt.sc/eVK_EEm_2D2b


Thank you for your time. If you have any questions, just comment this post and I will gladly answer it.

[acroman08]

would you mind posting the screenshots of of the message they sent you and the conversation you've had with their support?

just curious, have they claried what kind of abuse or exploit they are accusing you of?

In general I urge, if the administration of this bookmaker read my post, I urge you to change your decision and pay me the full amount of winnings. In this case I will consider that the conflict is over.

I checked their forum representative's profile(DuckDice.io) and it looks like they log in to the forum and post from time to time(usually promotions) but I am not sure if they are going to address issues like this here in the forum. that being said, I'll leave them a PM regarding your issue with their gambling site just in case.

if you want you can also try posting this issue on casino.guru or askgamblers, they usually act a mediator between gamblers and casinos when there is an issue. they might be able to resolve your issue with the casino.

[holydarkness]

[...]
Right not I'm interested how could I abuse duckdice by 2 live bets. By the way my account was fully verified and this was my first and only account there.
So in fact they have no specific claim against me.[...]

Were you previously limited and/or blocked from other casinos? In case you don't know, they are all "connected" through their game provider. So if you're found abusive and/or cheating a game or two in one casino, chances are, you're already marked by the game provider and it'll follow you through several other casinos.

[...]
I checked their forum representative's profile(DuckDice.io) and it looks like they log in to the forum and post from time to time(usually promotions) but I am not sure if they are going to address issues like this here in the forum. that being said, I'll leave them a PM regarding your issue with their gambling site just in case.

if you want you can also try posting this issue on casino.guru or askgamblers, they usually act a mediator between gamblers and casinos when there is an issue. they might be able to resolve your issue with the casino.

Kirito89 handles these things. I'll PM him.

And OP, for the time being, I'll advise against going to CG or AG, let's see if we can sort this out, if it's just a misunderstanding or if you're actually play a big part in this situation by having other accounts on other casinos like what I asked above. We try to deescalate things here, not escalating things and complicate matters by making casino's representative having to answer to several media for same situation.

If we can't get it resolved here or if there are other things that's outside of our scope, or if the de-escalation attempt failed, only then will I suggest you to reach mediator.

[Mahdirakib]

Right not I'm interested how could I abuse duckdice by 2 live bets. By the way my account was fully verified and this was my first and only account there.

Only 1 bet is enough for the bookmaker to detect the abusers now. As 'holydarkness' has suspected above, you might be got limited or blocked on other sportsbooks where the odds provider is same. I believe the odds provider has done the main thing in your case. The odds provider do cross check with the IP address, device fingerprinting, crypto wallet address and some other things before taking the step.

Betby is the odds provider of DuckDice. Some other popular betting sites like BCgame, Rollbit, Roobet have the same odds provider for their sportsbook. Have you been limited or blocked by any of those sportsbooks where the odds provider is Betby?

[bobstone]

Hi,

Unfortunately in this case OP was flagged by our sports provider for being a sports abuser; in such cases, we rely heavily on their expertise to detect and protect us from the various means that sports betting can be abused, e.g. arbitrage, live betting etc etc.

In this case, OP was identified as a risk, we have allowed him his initial deposit back e.g. not taken anything from him. So we have not scammed him in any shape or form.In the mean time, we are processing hundreds of withdraws every hour, of every hour of winners, losers, people recovering their money etc as we have done for the last 7 years now without any incident and in most cases instantly.

If OP is a genuine, not intending to abuse sort of user, then much sympathy but we have returned the original amounts, however, the sports provider we use has a lot of expertise in this matter and yes, as other posters highlighted cross-references their use on other platforms as well to help quickly identify problematic users.

There is no scam here, as we have absolutely returned your money.

Bobstone
Live Support for DuckDice and Tower.Bet

[holydarkness]

Hi,

Unfortunately in this case OP was flagged by our sports provider for being a sports abuser; in such cases, we rely heavily on their expertise to detect and protect us from the various means that sports betting can be abused, e.g. arbitrage, live betting etc etc.

[...]
Bobstone
Live Support for DuckDice and Tower.Bet

Hi, thank you for the explanation.

OP, I believe this clarify several [if not all] things?

If you've previously disabled from other sportsbetting platform due to abusive plays, then unfortunately it follows you to other casino. Though I can understand that the decision by duckdice and their findings is very much unfavorable to you, if you have no more things to add, please mark this thread as resolved and lock it to prevent further meaningless discussion.

[drhouse99]

I have not been blocked at any bookmaker previously. I don't understand what abusive was in that bets.
Moreover, my bets were settled correctly, so there was no wrong odds. Also I want to add that my account was blocked right after withdrawal request , that was made the day after the bets were made.
As I said before, duckdice.io can say about any player that that player is an abuser and breaking their rules because their betting provider said so. But no proof of that has been provided.
Waving away the fact that I get my deposit back and nothing is taken away from me. But this is just a psychological trick. Like we're such an honest company, we never take anything from anyone.
But you can imagine how much money the company can save for itself by periodically not paying out winnings.
And probably only a very small part of people talk about it, and not just take their deposit and give up.

[holydarkness]

I have not been blocked at any bookmaker previously. I don't understand what abusive was in that bets.
Moreover, my bets were settled correctly, so there was no wrong odds. Also I want to add that my account was blocked right after withdrawal request , that was made the day after the bets were made.
As I said before, duckdice.io can say about any player that that player is an abuser and breaking their rules because their betting provider said so. But no proof of that has been provided.
Waving away the fact that I get my deposit back and nothing is taken away from me. But this is just a psychological trick. Like we're such an honest company, we never take anything from anyone.
But you can imagine how much money the company can save for itself by periodically not paying out winnings.
And probably only a very small part of people talk about it, and not just take their deposit and give up.

The part that I bolded, uhh... it'll be small, like very small, infinitesimal, given the one refuses they payment is the provider, thus the winnings are being confiscated by the provider.

What casinos have you been and currently playing so far?

[drhouse99]

No, provider can't take my money. They can only return my bet if the odds were wrong, technical problems or something like this. But the casino decides to pay out winnings or no.  My bets were not returned, so duckdice decided to refuse to pay out the winnings.

[holydarkness]

No, provider can't take my money. They can only return my bet if the odds were wrong, technical problems or something like this. But the casino decides to pay out winnings or no.  My bets were not returned, so duckdice decided to refuse to pay out the winnings.

They... did. They returned your fund that you wagered through duckdice. Your initial deposit were returned to you. All they do was voiding your bets as you previously marked by them [on other casino] as a sport abuser.

I'll ask again as you probably missed it, what casinos have you been and currently playing so far?

[drhouse99]

Gamdom is great, I really like them. Much more better than duckdice for sure, in my opinion.

[holydarkness]

Gamdom is great, I really like them. Much more better than duckdice for sure, in my opinion.

I think you missed what  asked, either intentional or just misunderstood what I asked. If I may revise what I asked, what casinos were you playing in the past and got restricted before you move to duckdice?

[drhouse99]

I wasn't restricted before.

[PX-Z]

If the money was returned then the account's ban should be uplifted for obvious reason. Can you provide a screenshot logging in if the account is still blocked.

[holydarkness]

If the money was returned then the account's ban should be uplifted for obvious reason. Can you provide a screenshot logging in if the account is still blocked.

Umm... that logic is a bit flawed. The initial deposit being returned does not necessarily need to be followed by the account ban being lifted. An abusive account can still get their initial deposit returned and their access permanently blocked. Casino will always return funds of blocked user as long as the total withdrawn is less than what's deposited [i.e. the player at loss], they have no interest in enriching themselves that way... or what people like to refer here as "stealing users' fund".

And yes, OP is still blocked. I got a reply from Kirito89. Without going to much details, he confirms that OP's account is permanently blocked due to detection by their sportsbook providers.

[Rating Place]

What happens at one book, doesn't carry over to another book. Most people don't even know books that have the same provider. Unless the player was notified that he is banned at all Betby books, pay him. The player made two live tennis bets. There is no abuse. He didn't know he was banned at Duckdice. A lot of times a point can be made for both sides. Here there is no reason for the player not to be paid.

[holydarkness]

What happens at one book, doesn't carry over to another book. Most people don't even know books that have the same provider. Unless the player was notified that he is banned at all Betby books, pay him. The player made two live tennis bets. There is no abuse. He didn't know he was banned at Duckdice. A lot of times a point can be made for both sides. Here there is no reason for the player not to be paid.

May I know if you have an evidence to back up this claim? That things does not carry over? because far as I know, it does carry on to another casino [in your word: book] if they share the same provider, there are instances of it.

I've had talk with several casinos' representative and they confirm this. It's also been made known publicly by several representative throughout the boards of this forum that they communicate with their "competitor" to keep gambling environment safe from abusers.

[Rating Place]

What happens at one book, doesn't carry over to another book. Most people don't even know books that have the same provider. Unless the player was notified that he is banned at all Betby books, pay him. The player made two live tennis bets. There is no abuse. He didn't know he was banned at Duckdice. A lot of times a point can be made for both sides. Here there is no reason for the player not to be paid.

May I know if you have an evidence to back up this claim? That things does not carry over? because far as I know, it does carry on to another casino [in your word: book] if they share the same provider, there are instances of it.

I've had talk with several casinos' representative and they confirm this. It's also been made known publicly by several representative throughout the boards of this forum that they communicate with their "competitor" to keep gambling environment safe from abusers.

I should have said abuse such as arbing doesn’t carry over if not caught ahead of time. Information is shared. If book A limits a player, when he moves to the next book with the same provider, he’ll have the same limits. But this has to be caught ahead of time. If not, the player is in a lose lose situation. He either loses all of his bet or loses his winnings.

Imagine if this happened to you. You are playing at Stake and get banned. So you move over to Sportsbet and make a huge wager and win. Sportsbet can’t come back and grab your winnings saying that you were an abuser at Stake.

I’ve never heard that happen in my life unless there is some type of clause about a sister book. I think the 5dimes family and Bet Phoenix family had sister book clauses but may be wrong. Most of the time it applies to bonuses. They are fiat.

[DuckDice.io]

I wasn't restricted before.

hey mate, let me sort this out for you, first of all can you please double check your username? i can't find a user with Ykavyvu776 maybe it was changed?

[Mahdirakib]

But this has to be caught ahead of time. If not, the player is in a lose lose situation.

As I have said before, the odds provider do some cross check before identifying an abuser. They won't caught anyone without having enough evidences.

Imagine if this happened to you. You are playing at Stake and get banned. So you move over to Sportsbet and make a huge wager and win. Sportsbet can’t come back and grab your winnings saying that you were an abuser at Stake.

It isn't about Stake and Sportsbet. Both of them have different odds provider. So, their actions will be individual. Now think yourself in the odds provider position. You are providing odds to FortuneJack, BCgame, Rollbit, Roobet, DuckDice, etc sportsbooks. Someone has taken benefits and abused your provided odds in any of those betting sites, then got limited or blocked. Will you consider him as an innocent person on a different sportsbook where you are providing odds?

I’ve never heard that happen in my life unless there is some type of clause about a sister book.

Seems like you aren't looking all around. It is common for the sportsbook to follow the investigation of odds provider, and to cooperate with the odds provider. Anyway, I'm not interested in having a long discussion about this.

hey mate, let me sort this out for you, first of all can you please double check your username? i can't find a user with Ykavyvu776 maybe it was changed?

It was a typo by the OP. His actual username is Ykavyvu766, which can be seen in the screenshot or the chat log.