I'm a customer of Hunnyplay since July 2023. I have played for a very long time with a wagered amount over 7 million. However, since July 2024 I made a withdrawl of nearly 1300 AVAX. I received 128 AVAX but currently still waiting for the rest. Few weeks, they told me that the ''situation'' is getting better now and they can solve it ahead of schedule. I don't know what this means and how long it will take till I receive my money. I hope someone from Hunnyplay can explain this since I'm in a telegram group with 4 others with exactly the same problem. Most of my messages and questions are ignored or I get a lame answer. Thus, I hope to get a response in this way.
What exactly did they say is the reason why they only sent you 128 Avax coin when the amount you requested to withdraw was or is 1300 Avax? Was it lack of enough fund to process the total amount you requested or what exactly was the reason they gave you?
Since July this year up and until now is already like 6 months, that's a very long time already, and if I were in your shoes, I did have given up believing I've been scammed and never will they pay me that money again, maybe this is also what they are trying to get you to do, give up and forget about the money.
But what I did advice is that you create a scam accusation against the casino, well detailed with evidence proving your case right, let the DTs of this forum look into it and see what can be done, if hunnyplay still refused to pay you, the. It simply means that they are a scam casino and they will be officially declared as one, and they are going to loose all their customers in the blink of an eye.
There was no specific reason in the start it was verification of my winnings, delay with the game providers, crypto flucuations, pending transaction checks, etc.
They promised me 10% of my withdrawl as a sign of good faith if I didn't receive my funds by 30 September. 30 September passed by and they told me they will release 5% (Not the promised 10%) of my withdrawl (64 AVAX) and update me monthly. So in November they released another 5% (64 AVAX) totalling 128 AVAX. On 1 December they said they will update me shortly but I haven't received a reaction yet.
I already told them if I don't receive a satisfying answer by the end of the week I'm submitting the case to the SBGOK. Currently, I have over 1100 AVAX still pending and if they going to release 5% of my withdrawl per month that is insane. I checked their casino contract and they withdrew over 1 million to Binance in the past months. Also, I can see other/new players are still being paid out. I don't understand whats happening but I will create a scam accusation by the end of the week.
