To freebitco.in and their representative, TheQuin

[examplens]

This is a new update related to my withdrawal from freebitco.in. 20 hours after the Bitcoins were deposited in my wallet, I received a confirmation email indicating that the transaction was processed. This looks like a problem with email delays, whatever the cause.

I also requested a withdrawal. My account has activated 2FA and has a profile address set.
It seems that in this case a confirmation email is not required and the transaction should be processed without it.
This is the message.

Let me do an update here. Less than 24 hours have passed since I requested the withdrawal. I hereby confirm that I have successfully withdrawn from the freebitco.in site, coins have been in my wallet since a few hours ago.
It's not a large amount, under $100, but if manual approval of the transaction is required, it seems that someone is still actively behind.

[Lucius]

I've tried several times to make a withdrawal, but those of us who don't have 2FA can obviously just wait for someone to fix what is causing the confirmation emails to not arrive at all - while at the same time the promotional emails are coming up to several times a day. However this ends (even positively), I think this is the beginning of the end, because the way things have been happening for months has already destroyed their reputation to a large extent.

[SATWAT]

I've tried several times to make a withdrawal, but those of us who don't have 2FA can obviously just wait for someone to fix what is causing the confirmation emails to not arrive at all - while at the same time the promotional emails are coming up to several times a day. However this ends (even positively), I think this is the beginning of the end, because the way things have been happening for months has already destroyed their reputation to a large extent.

Too many members still are facing problems like these with good thing happening many are now able to have their funds like I was not able to login for many days, but now I have access to my account but as mentioned withdrawal process is not working due to 2FA issue hopefully we will have this fixed as soon as possible with special thanks to @hosseinimr93 just because of him and this thread now we are having special intention from the Freebitco team which is now giving some service to users which were having serious problems due to their funds were stuck here and nothing positive were happening.

[CODE200]

I've tried several times to make a withdrawal, but those of us who don't have 2FA can obviously just wait for someone to fix what is causing the confirmation emails to not arrive at all - while at the same time the promotional emails are coming up to several times a day. However this ends (even positively), I think this is the beginning of the end, because the way things have been happening for months has already destroyed their reputation to a large extent.

That's sad, I mean if your email works on one way and it doesn't work the other way, wouldn't it be really weird. I feel bad that this might be the conclusion for Freebitcoin, I mean they've been a staple casino here and they've helped so many people with their signature campaign but this will end them, I guess this is what happens when you mess up really bad in your end. Hopefully the issue would still be resolved though, the people that are being inconvenienced by this issue needs to have theirs resolved, hopefully we would see the process and resolving for this expedited.

[shield132]

I've tried several times to make a withdrawal, but those of us who don't have 2FA can obviously just wait for someone to fix what is causing the confirmation emails to not arrive at all - while at the same time the promotional emails are coming up to several times a day. However this ends (even positively), I think this is the beginning of the end, because the way things have been happening for months has already destroyed their reputation to a large extent.

I think that they could have an email problem and that's why some emails had delivery issues. Usually, companies use email hostings that have whitelisted IPs to get promotional emails delivered to client's inboxes instead of spam folder (or even undelivered) and I think they were using different SMTP provider (or maybe their own SMTP) for account-related emails. I hope that this is nowhere near the beginning of the end, I love Freebitco, it's the first website that introduced me to Bitcoin and I hope they'll have a success without an end. They also have other casinos, Dplay and ClubRiches. It means that they are expanding, not ending.

Btw I requested a FUN token withdrawal and I can confirm that this time, I received a confirmation email without a problem and soon after that, I received my FUN token in my wallet (I don't use 2FA).

[hosseinimr93]

I just requested a withdrawal. I received the authorization email in a few seconds and I could confirm the withdrawal.
It seems that the email issue has been solved.

I selected slow option. I will update this post with the status of my withdrawal.


Edit: I received the payment.

[ZZvZ]

User ID 5119790

"Instant" withdrawal pending over 48 hours.

Support form submissions not answered.

[attempt_n_t]

Freebitco.in does not pay out even small amounts. They didn't pay me $5 for my post here about winning $20 (link to it: https://bitcointalk.org/index.php?topic=1850855.msg64064137#msg64064137).
All conditions were fulfilled by me back on May 11 - within 48 hours Freebitco.in was obliged to pay me $5 (~8300 satoshi at that time). You can compare my balance as of May 11 and the current balance (link to screenshot: https://imgur.com/ph0WyZa) - the payment has not been made. I wrote them a letter on their website, but never received a response.
My user id is 9652968.

[ZZvZ]

Freebitco.in does not pay out even small amounts.

Did they recently change ownership or something?

This is not my largest withdrawal, had some over 5K in the past, all without issues.

It's very disappointing to not get the money on time.

[ZZvZ]

User ID 5119790

"Instant" withdrawal pending over 48 hours.

Support form submissions not answered.

Received.

[voxel8888]

I received my withdraw today too

[holiday14]

I'm waiting for my next payments today.

[hosseinimr93]

As I said in my previous post, I was able to withdraw my fund yesterday.

Today, I reset my password, enabled 2FA and also changed my withdrawal address in my profile. I received the authorization emails and could do all of them successfully.
It seems that the service is working well now.

[Lucius]

I can confirm that I managed to make a withdrawal - it seems that the problem with the confirmation e-mail is solved (at least for now). However, considering everything that has been happening in the past months with lost deposits, problems with e-mail confirmations and support that practically does not exist, I would advise caution to anyone who does anything other than regular faucets claims there.

[Poker Player]

Seeing that little by little the problem is being solved, the only thing I find missing to change my feedback, if things continue to improve, is an official statement from TheQuin or wetsuit explaining what has happened and what they plan to do to prevent it from happening again. I don't know if those of you who have supported the flag and those of you who have left negative feedback agree with me.

[Helena Yu]

Why wetsuit and not TheQuin or both of them?

Because wetsuit is the original poster of Freebitco.in announcement thread, flagging wetsuit is better than flagging TheQuin because the yellow/red banner only show on the original poster, but you can do both if you want.

This determination is based on concrete red flags which any knowledgeable & reasonable forum user should agree with, and it is not based on the user's opinions.

It seems Poker Player isn't the victim, if not a victim want to flag a scammer, he should create flag type 1 which he did correctly.

Are you one of the victim and you still not able to withdraw your money? then you can create flag type 2 or 3 if you want.

   This user violated a casual or implied agreement with me, resulting in damages.
   This user violated a written contract with me, resulting in damages.

[hosseinimr93]

Seeing that little by little the problem is being solved, the only thing I find missing to change my feedback, if things continue to improve, is an official statement from TheQuin or wetsuit explaining what has happened and what they plan to do to prevent it from happening again. I don't know if those of you who have supported the flag and those of you who have left negative feedback agree with me.

I think the issues have been solved. The website is working well now. Authorization emails are sent without any delay and withdrawals are processed.

I agree with you on the point that they should make an official announcement regarding what happened. I think freebitco.in PR's post wasn't enough and more explanation is required. Freebitco.in has been around for more than 10 years, it has been a popular service and they should have a better communication with their users. Their twitter account is also active and they can post a tweet about the recent issues there.

TheQuin was very active before and was always responsive. He became much less active after October, 2023 and has been offline since May 23.
Maybe, TheQuin stopped working with freebitco.in and all the issues arose after that. This is just a guess and whatever happened, users need an explanation.


I am not sure whether I should remove the negative feedback and I also want to know others opinions.
Maybe, we can consider changing the feedback type to neutral for now? or remove it? I am not sure.

[examplens]

I am not sure whether I should remove the negative feedback and I also want to know others opinions.
Maybe, we can consider changing the feedback type to neutral for now? or remove it? I am not sure.

It was obviously a technical problem and not an intention to deceive users. The flag and negative tags that were left and based on this reference are obviously no longer appropriate. I don't know if there are any other active scam accusations, but I would consider this as solved.
Looking at everything that happened here, I personally did not get the impression that there were any scam intentions.

[nutildah]

I am not sure whether I should remove the negative feedback and I also want to know others opinions.
Maybe, we can consider changing the feedback type to neutral for now? or remove it? I am not sure.

It was obviously a technical problem and not an intention to deceive users. The flag and negative tags that were left and based on this reference are obviously no longer appropriate. I don't know if there are any other active scam accusations, but I would consider this as solved.

What about the users that had their BTC sent to an address that wasn't theirs?

FreeBitco.in Appears Hacked - Monthly Prize Money Stolen From Multiple Users

I'd like to know more about what happened here before withdrawing support for the flag.

[examplens]

What about the users that had their BTC sent to an address that wasn't theirs?

FreeBitco.in Appears Hacked - Monthly Prize Money Stolen From Multiple Users

I'd like to know more about what happened here before withdrawing support for the flag.

Quite another case.

The currently active flag (which I just oposed) refers to this thread and the problem with withdrawal. We cannot reward the user with a flag when he obviously tried his best and managed to solve the problem.
The flag related to this thread is not appropriate. It can be quite confusing for someone who is not familiar with the whole thing.

Later, I will go through this thread that you linked to familiarize myself with the whole thing. Of course, if there are elements of risk in that case, a new flag should be created that will refer to that case, or if there are several cases, they should all be combined into one thread.