To freebitco.in and their representative, TheQuin

[id5000]

Where did you check the number of user savings?

The site had and no more has a section of "Dayly Stats":
1. Bitcoins won in the last 10 days
2. Games played in the last 10 days
3. Wagered in the last 10 days
4. Referral commissions earned in the last 10 days
5. User savings in the last 10 days
6. Interest paid in the last 10 days
7. Signups in the last 10 days
Note:
I have removed the image with part of the data that I have colected at that time. Just because.

[ESG]

today, are three days without promotional emails with ticket to spin wheel of fortune for free. you are receiving promotional emails  on last days?

[UserU]

today, are three days without promotional emails with ticket to spin wheel of fortune for free. you are receiving promotional emails  on last days?

Now you mentioned it, nope. I guess it got broken while they're still trying to fix our missing Premium spins

[ESG]

....

Now you mentioned it, nope. I guess it got broken while they're still trying to fix our missing Premium spins

 or, cutting the site's expenses little by little.

[LTU_btc]

today, are three days without promotional emails with ticket to spin wheel of fortune for free. you are receiving promotional emails  on last days?

Nope, didn't received it as well. But before your post it didn't come to my head somehow that I didn't got emails in recent days.
It really may be another way to cut expenses. And I wouldn't be surprised if they will respond that they're working on fixing this issue, same as they did with premium spins issue.

[hosemary]

I updated OP with some new information about the issues going on with freebitco.
When I created this topic, I hoped to receive reply from TheQuin. Unfortunately, TheQuin is still inactive and it's very unlikely that he will will get back to the forum.
At the time I am writing this post, there is no problem with the emails (which was the main reason I created this topic for), but unfortunately, there are some other issues and they don't seem to have any intention of solving them.

Update (November 13, 2024):
There are still many issues with freebitco.
They no longer credit WOF spins for holding FUN tokens while they are still promoting their premimum membership and the support is not responsive to complaints.

[Free Market Capitalist]

I updated OP with some new information about the issues going on with freebitco.
When I created this topic, I hoped to receive reply from TheQuin. Unfortunately, TheQuin is still inactive and it's very unlikely that he will will get back to the forum.
At the time I am writing this post, there is no problem with the emails (which was the main reason I created this topic for), but unfortunately, there are some other issues and they don't seem to have any intention of solving them.

Maybe there is no problem with emails like the confirmation email if you are going to confirm a withdrawal but I commented in the official thread that I don't receive the promotional emails I used to receive, and from other replies I see I'm not the only one. And it seems that there are now problems when depositing, especially above a certain amount. What I don't know is what people are doing depositing there with the variety of casinos that work well that we have in the forum.

[examplens]

Maybe there is no problem with emails like the confirmation email if you are going to confirm a withdrawal but I commented in the official thread that I don't receive the promotional emails I used to receive, and from other replies I see I'm not the only one. And it seems that there are now problems when depositing, especially above a certain amount. What I don't know is what people are doing depositing there with the variety of casinos that work well that we have in the forum.

I guess, they can stop the promotion whenever they want, it's pretty legitimate. Promotion such as free spins is always only a part of the whole business, and by no means an obligation for the service to function. Many users complain because they are used to the possibility of free coins or other prizes. I am more surprised that they have been doing this for years with a large number of users.
Obviously, something is broken with them, and it's not just technical problems. An obvious signal that the site is no longer reliable, certainly not for investing large amounts.

[SATWAT]

When I created this topic, I hoped to receive reply from TheQuin. Unfortunately, TheQuin is still inactive and it's very unlikely that he will will get back to the forum.

No surprise. He never answered to a few relevant questions from very before present discussion. Don't believe me. Follow your own method taking into account that not every action is worth the effort.

We all know Freebitco.in now responding through new account so maybe "TheQuin" is already parted away from them and having other job.

Just because of this most chances we will be not had any response from him in near future as well so now wait for all updates and other related information through this new account and never wait for any response from "TheQuin" about this site.

[hosemary]

And it seems that there are now problems when depositing, especially above a certain amount. What I don't know is what people are doing depositing there with the variety of casinos that work well that we have in the forum.

There are even more issues.
The round 11 of their lambo lottery ended more than 40 days ago. They haven't announced the winner yet and are selling the tickets for round 12.

Promotion such as free spins is always only a part of the whole business, and by no means an obligation for the service to function.

I agree with you about the free spins sent through promotional emails, but they should give the WOF spins for holding FUN tokens.

[ESG]

X>>>...<<<X  What I don't know is what people are doing depositing there with the variety of casinos that work well that we have in the forum.

 because of your 4.08% APY ...

[Webetcoins]

I never understood how companies this size, would stop being fair and suddenly go down this road. I am not saying that I would give them a negative review or something, they are still legit as long as you are not scammed then they are legit and just facing some issues doesn't mean they are scams, they are still legit companies and I believe they are going to end up with a lot of profit while people do not care about these issues.

But I imagine, if I had a company this big, I wouldn't go months without replying to anyone. And no, it is not just "they are ignoring bitcointalk", they are literally not even responding to support mails and such as well, which makes absolutely no sense.

What happened to wetsuit or thequin, are they both okay? Are they healthy? Because I feel like if they are alive, then they should be able to reply there. There is literally no other reason than death to stop coming in here and responding to all these consequences, if they are alive, they are making a big mistake.

[UserU]

What happened to wetsuit or thequin, are they both okay? Are they healthy? Because I feel like if they are alive, then they should be able to reply there. There is literally no other reason than death to stop coming in here and responding to all these consequences, if they are alive, they are making a big mistake.

wetsuit hardly made posts back then, Quin was the face of the site.

Sadly their lives have been private from the very beginning, so we'd never know aside from assuming their silence means they're no longer actively handling the daily ops.

[asimosvagan]

I've just received a response after multiple inquiries:

Hi,

Thank you for your patience and for bringing your concerns to our attention. I want to sincerely apologize for the ongoing issue with the Premium free spins and for the frustration this has caused.

I understand how important this feature is to you, and I assure you that your feedback has been heard. The issue has been escalated internally multiple times, and I continue to follow up with the relevant team to ensure this is treated as a priority. While some customers have had spins reinstated intermittently, I recognize that the overall experience has been inconsistent, and I deeply regret the inconvenience this has caused.

At this time, I am unable to provide a specific time frame for when this will be resolved. However, I remain committed to advocating on your behalf to ensure the matter is addressed as swiftly as possible.

To help us manage responses more effectively and reduce delays, I kindly request that you refrain from sending multiple emails regarding this issue. Rest assured, your concerns have been logged, and we are working hard to provide updates as soon as possible.

Thank you for your understanding and patience during this time. If you have any further concerns or questions, please feel free to reach out.

Best regards,

Customer Support Team
FreeBitco.in

  Anyway, yesterday I withdrew everything that I had there, except for my locked FUN tokens. I will wait till this situation is completed resolved to get back.

[LTU_btc]

I've just received a response after multiple inquiries:

Looking at other topics, it looks that you're not alone who got same response. Well, in general, nothing new, that's not even feeding with promises that issue will be fixed.
But at least something positive that after some break we started getting WOF spins from email subscription, today got 2 messages.

[id5000]

Where did you check the number of user savings? I'm checking Freebitco.in and can't find that info anywhere. I have tried to look for it on the Stats and Earn BTC pages but can't find them.

Read here:
https://bitcointalk.org/index.php?topic=5498013.msg64734197#msg64734197

[NikeFit7777]

Guys, I also have a problem with this service: https://bitcointalk.org/index.php?topic=5519704.msg64752763#msg64752763

[God Of Thunder]

There is a scam accusation against freebitco.in which you can check here FreeBitcoin Scam?. I know they already have a couple of negative tags; if no one responds to the scam accusation, they will probably get a couple more negative tags. The user already provided proof of deposit to freebitco.in the account, which wasn't credited, and he did not get any help so far. Since this thread already has so much information, I will use this thread as a reference for a Negative tag. It is sad how an old platform ended up being a careless scam.

[NikeFit7777]

There is a scam accusation against freebitco.in which you can check here FreeBitcoin Scam?. I know they already have a couple of negative tags; if no one responds to the scam accusation, they will probably get a couple more negative tags. The user already provided proof of deposit to freebitco.in the account, which wasn't credited, and he did not get any help so far. Since this thread already has so much information, I will use this thread as a reference for a Negative tag. It is sad how an old platform ended up being a careless scam.

In the last 2 days, I've written 5-6 times to their support. No response, also in X, under posts users are complaining about the same problem en masse. Those who have funds on this platform, withdraw them immediately.

Thank you, I have posted all the evidence in my thread. However, the representative of this platform is not on this forum for a long time. We need to do everything we can to get them to solve the problem. And if they don't, let all users know that they are real scammers.... 

[hosemary]

There is a scam accusation against freebitco.in which you can check here FreeBitcoin Scam?.

Learn Bitcoin, the topic you referred to has been created by NikeFit7777 himself.

I updated OP with some information about the recent issues with deposits.
Unfortunately, not only they didn't solve the existing issues, but also there are now more issues with freebitco.

Update (November 18, 2024):
According to some reports posted by some people in FreeBitco.in thread, it seems that now there are some issues with deposits too. There are also same reports on their x.com account and they are still irresponsive.