Kicking/banning and or limiting a player for winning too much

[Fivestar4everMVP]

OK, so, sometime last week, a friend of mine got so lucky with his sports betting that he kept winning all his bets, he said himself that he wasnt even sure of some of the games he bets on but he somehow still won it, and according to him, after winning ten times in a row consecutively, the casino placed a limit on the amount of money he can bet in a game, he said he was betting around $500 or more each time, but after being limited, he can't bet more than $10, he got agree and decided to open another account on the same casino (his first mistake), then withdrew all the money on the first account, and deposited exactly the same amount on his second newly created account (his second mistake), and then placed his first bet, and when he came back to check, he discovered that both accounts has been banned, it turned out that immediately his bet on the second account won, the account was banned together with the first one, he's been talking with the casino customer care to atleast allow him withdraw his money, but they said they won't allow him access to the money until after 365 days, that this is a punishment for what he did, and because they don't want to forfiet his money, he must wait, and come back after one year to withdraw his money.

Now, I just want to ask us, if you own a casino, and a particularly customer is always winning, winning and winning, would you kick/ban the customer, or limit him or her?
And why please?

Why do casinos limit or ban a user when he or she is winning too much, but do not do the same when the user is losing too much as well?

[freedomgo]

Casinos limit a customer when they keep winning because they dislike them. In order to be loved by a casino, you need to be a loser; that's the simple logic behind it. They are running a business, and their interest is profit, so they'll limit someone who keeps winning. They have the right to do that since it's their casino, and they set their own rules.

What your friend did was wrong; it's called "multi-accounting," and that is against the TOS. They can forfeit the funds and ban the account. He is even lucky that he was given one year, but I doubt the casino is telling the truth as 1 year is too much, tell him don't expect anymore.

[Apocollapse]

Now, I just want to ask us, if you own a casino, and a particularly customer is always winning, winning and winning, would you kick/ban the customer, or limit him or her?
And why please?

Why do casinos limit or ban a user when he or she is winning too much, but do not do the same when the user is losing too much as well?

It's obvious?

You own a casino, casino make money from gambler losses and casino are in loss if the gambler keep winning.

Kick and ban the customer is really normal if the gambler broke the terms, while limit the account is also normal since you, as the casino don't want to bankrupt.

Why the casino need to limit or ban someone who keep losing, losing a lot money doesn't broke any rules.

[Oshosondy]

He is so lucky that the casino gave him 1 year to wait until he can get his money.

Now, I just want to ask us, if you own a casino, and a particularly customer is always winning, winning and winning, would you kick/ban the customer, or limit him or her?

Yes I will limit his account to bet with small amount of money.

And why please?

Because I create the casino for customers to enjoy my games and not me losing money to customers.

Why do casinos limit or ban a user when he or she is winning too much, but do not do the same when the user is losing too much as well?

Casinos are paying workers, running servers and also paying for maintenance and other things for their customers to enjoy.

[Fivestar4everMVP]

He is so lucky that the casino gave him 1 year to wait until he can get his money.

Yeah, indeed, he is very lucky since the casino would have just taken the money back, and block him access to them and that's all.

And why please?

Because I create the casino for customers to enjoy my games and not me losing money to customers.

😂 Let me say for like two to three months now or even more, this is actually one of the funniest replies I've come across on this board, I am here laughing really hard, and as funny as this is, I do not dispute the truth and sincereity in it.

But for the sake of further arguments (which makes dicussions more interesting by the way) some one will want to ask, why did you create a casino, monitized the games if you do not have intentions of losing money to gamblers?

[YOSHIE]

Now, I just want to ask us, if you own a casino, and a particularly customer is always winning, winning and winning, would you kick/ban the customer, or limit him or her?
And why please?

As far as I know, the gambling industry has certain rules that have been set for its customers. If I owned a casino and saw that one of the users was a loyal customer, of course I would not do something silly and harm him, unless: the user violates the agreed terms, maybe I will act to do something to overcome my casino losses.

However, in general, as far as I know, there are no casinos that let their users win and win continuously, the casino will not let that happen, as far as I know, casinos have operators who can control every game in the casino itself.

[Z_MBFM]

OK, so, sometime last week, a friend of mine got so lucky with his sports betting that he kept winning all his bets, he said himself that he wasnt even sure of some of the games he bets on but he somehow still won it, and according to him, after winning ten times in a row consecutively, the casino placed a limit on the amount of money he can bet in a game, he said he was betting around $500 or more each time, but after being limited, he can't bet more than $10, he got agree and decided to open another account on the same casino (his first mistake), then withdrew all the money on the first account, and deposited exactly the same amount on his second newly created account (his second mistake), and then placed his first bet, and when he came back to check, he discovered that both accounts has been banned, it turned out that immediately his bet on the second account won, the account was banned together with the first one, he's been talking with the casino customer care to atleast allow him withdraw his money, but they said they won't allow him access to the money until after 365 days, that this is a punishment for what he did, and because they don't want to forfiet his money, he must wait, and come back after one year to withdraw his money.

Now, I just want to ask us, if you own a casino, and a particularly customer is always winning, winning and winning, would you kick/ban the customer, or limit him or her?
And why please?

Gambling winning depends on luck so if someone has good luck and keeps winning then it is not desirable for any reputable casino site to kick him from the site or ban him for his achievement. Every casino site has a ToS outside of which no site works and if a site works against its ToS it is called cheating and also called a scam. I don't know which site your friend gambled on and from which site he was treated like this. Normally I don't think any big and reputable casino site would do that. And if I own a casino site. Then I would never do it. We will always operate the site based on the ToS. If one has good luck and keeps winning then it is a big achievement for him. Special congratulations to him from the site for this.  So that he is more attracted to gambling

[Oshosondy]

Let me say for like two to three months now or even more, this is actually one of the funniest replies I've come across on this board, I am here laughing really hard, and as funny as this is, I do not dispute the truth and sincereity in it.

That is the intention of gambling sites. If I want to have my own casino, I will create it because of my own profit. No casino or other gambling site will have other reasons to create a gambling site than making profit. It is just the truth 

But for the sake of further arguments (which makes dicussions more interesting by the way) some one will want to ask, why did you create a casino, monitized the games if you do not have intentions of losing money to gamblers?

Probably I do not know what you mean as monetize here because I do not see ads or any means of casinos advertising other sites. Or maybe I do not understand what you mean as monetize.

[coin-investor]

Now, I just want to ask us, if you own a casino, and a particularly customer is always winning, winning and winning, would you kick/ban the customer, or limit him or her?
And why please?

Why do casinos limit or ban a user when he or she is winning too much, but do not do the same when the user is losing too much as well?

Your friend must have been so lucky to beat the house its quite rare but if I'm the casino and I have a player like that I prefer to limit than totally ban him because now that he tasted winning huge he will always want more, that's the mindset of gamblers and he will eventually lose.

If you ban the player and the reason is he keeps winning, the player might file a complaint and this is not good for the reputation of the casino.

There are no players who can keep winning there will be a point that he will suffer losses and worse is he loses money that he had won, casino operators knows how a gambler think so I prefer to keep him hoping and I'm sure he will eventually experience losses.

[Sim_card]

The answer is simple, it is because the casinos are out to make business or will I say that they are out to take your money and if they find out that a customer is taking more than expected from them, the will limit you so that you don't make them go bankrupt. From what you explained, it didn't show that there was any bug, everything is intact with their system and this was why they limited him to a very small amount to bet with. That is why I feel pity for gamblers who think that they can have a strategy to keep on winning. The casino will not allow that to happen. I believe all casinos have this orientation too.

[bangjoe]

Now, I just want to ask us, if you own a casino, and a particularly customer is always winning, winning and winning, would you kick/ban the customer, or limit him or her?
And why please?

Of course we need to see his gambling activity first, to prove that he is playing well enough and not cheating, we need to monitor his account activity first before banning or stopping or kicking, if there is fraud then it is natural for me the casino owner to block his account or kick him out of the casino because he has cheated.

But if he wins continuously without any mistakes in my opinion, what is the right reason to kick him out? of course it will be a bad image for the casino owner to do this to his customers who have no fault in their gambling activities, I will certainly continue to keep him active.

[tsaroz]

Just winning should never be a reason for limiting user from betting on a casino. A legit casino would never do that. A probability is, the casino might have restricted the account to $10 in order to investigate previous wins which might have been suspicious and on that time, the user created a second account to carry on with betting. A second account from the same person is forbidden in many casinos and even on the casinos that allow multiple accounts, they'll not let you do that if your account is under investigation. It's unprofessional to make the user wait a year for giving back the deposited money. Maybe its taking more time to investigate but it don't take a year to find if a user is cheating or not.

[AVE5]

Now, I just want to ask us, if you own a casino, and a particularly customer is always winning, winning and winning, would you kick/ban the customer, or limit him or her?

Why do casinos limit or ban a user when he or she is winning too much, but do not do the same when the user is losing too much as well?

And why please?
I do no own a casino or related gambling platform but only being a gambler but why I would think the casino took such action is because they felt the consecutive winning of the gambler could be as a leakage of the insider maybe the bookies or developers just to run the company down for selfish interest. It could also be that the company is afraid that if the gambler continues winning, they might not be able to pay the winning prize so to maintain a good reputation, they have to limit the gambler from staking higher amount so as to limit his winning prizes too .

The guy was banned not because of his excessive winnings but because he violated the casinos policies where a gambler is expected to own just one account per gambler. So trying to claim smart your friend or whoever trying to manoeuvre the policy but got caught and penalized for breaking the rules.

[Sunderland]

Now, I just want to ask us, if you own a casino, and a particularly customer is always winning, winning and winning, would you kick/ban the customer, or limit him or her?
And why please?

Not all casinos will cheat like that, and there are several factors that cause casinos to lower the bet limit on certain account.
Maybe the user is suspected of arb betting, or the user has bet on matches that are suspected to be fixed matches or the user only bets on matches with low odds below 1.1x, etc.
And Im pretty sure your friend often or only bets on minor leagues or esports.

[Charles-Tim]

Just winning should never be a reason for limiting user from betting on a casino. A legit casino would never do that.

How do you know that a reputed casino will never do that? You played a game ten times and you won all and you think the casino you are playing will not restrict your account to certain level? I want to know if you are correct about this by asking you this question: Have you won before while playing game on a casino and won 10 times consecutively? If no, that means you just give your own opinion but which may not be right.

I have heard of people saying gambling sites are restricting account of a gambler if making profit than usual. I do not know if it is true, but this is another one which makes me think it is true again. Not ones or twice or three times that I have been hearing and reading about this.

A probability is, the casino might have restricted the account to $10 in order to investigate previous wins which might have been suspicious and on that time, the user created a second account to carry on with betting. A second account from the same person is forbidden in many casinos and even on the casinos that allow multiple accounts, they'll not let you do that if your account is under investigation. It's unprofessional to make the user wait a year for giving back the deposited money. Maybe its taking more time to investigate but it don't take a year to find if a user is cheating or not.

He really made a mistake because there are countless casinos that he can visit online to gamble. Both crypto and fiat casinos.

[Solosanz]

Just winning should never be a reason for limiting user from betting on a casino. A legit casino would never do that. A probability is, the casino might have restricted the account to $10 in order to investigate previous wins which might have been suspicious and on that time

Nope, it's a normal thing.

If the casino want to investigate previous wins, they will not allow you to withdraw or you will be asked to submit KYC. The casino want to limit someone else account because they can't accept to loss and if this keep continue, they might going to bankrupt.

It's why there are few professional gamblers asking to bet behalf of them since their accounts had been limited.

[acroman08]

Now, I just want to ask us, if you own a casino, and a particularly customer is always winning, winning and winning, would you kick/ban the customer, or limit him or her?
And why please?

business-wise I'd do the same since it is one of the best ways to minimize losses(at least from what I have read), but personally, as long as the gambler doesn't cheat, there's really no reason to ban or limit the gambler.

Why do casinos limit or ban a user when he or she is winning too much, but do not do the same when the user is losing too much as well?

from what I have read in the past, they do this to minimize losses. As for the gamblers who lose too much, casinos love them, they are the ones that keep the casino up and running. if I remember correctly if you are in a brick-and-mortar casino and you lose a lot of money, the casino would give you a kind of "cashback" as a token of appreciation for playing in their casino.

[AbuBhakar]

Now, I just want to ask us, if you own a casino, and a particularly customer is always winning, winning and winning, would you kick/ban the customer, or limit him or her?
And why please?

Some casino use their ToS as reason to confiscate winnings or take advantage against winning players. Does the casino indicate that multiple account is not allowed in the casino because if there’s no written rules about multiple account then casino should release the fund.

Casino will surely ban, restrict or kick a player that is not profitable since they are business after all. Most importantly every casino has a special line in their ToS giving them power to do the what I mention to any user without further explanation.

Why do casinos limit or ban a user when he or she is winning too much, but do not do the same when the user is losing too much as well?

They are business, they need to protect their business.

[slapper]

Casinos make money, not give it away. They hope to win more than they lose over time using statistical probability. High rollers disturb this balance by winning consistently. Imagine a poker game where one player wins everything. It evokes distrust, right? Are they cheating? Are they simply blessed? Same for casinos. They're not accusing anyone of cheating, but they're leery of consistent winners. A risk management plan to defend their bottom line

Why don't casinos limit losing players? The answer is easy. Casinos thrive on losing players. The casino gains from their losses. Casinos are not charities. Businesses meant to make money. They give benefits and freebies to return lost players in hopes that they'll change their luck around and start paying the casino

Is it ethical for casinos to limit or ban winners? Do players have to recognize gambling's risks? Should casinos do more to level the playing field? I don't judge. I'm reporting facts. Gambling is complicated and regulated. Each person choose whether to participate, knowing the odds are always in favor of the house

[Cantsay]

Just winning should never be a reason for limiting user from betting on a casino. A legit casino would never do that.

Are you sure about that? No matter how legit the casino is when they see someone that is not good for their business the best thing that they can do is to limit the user to some extent that way they can minimize their losses and still retain the user. We have seen it in the past where users were limited for winning too much on a site, it wasn’t because they cheated or did anything wrong and even betnomi rep said the same thing concerning a case were a gambler was limited.

It's unprofessional to make the user wait a year for giving back the deposited money. Maybe its taking more time to investigate but it don't take a year to find if a user is cheating or not.

It has already been proven (in the case of the op) they know that both accounts are connected but as a punishment for going against the ToS of the system they decided to hold the funds in the account for a year - in some cases that money would have been gone since Op friends was looking for a way to bypass the limitation they placed on him in their site.