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Author Topic: Unreasonable Withdrawal Limits on Betiro  (Read 1277 times)
Saint-loup
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June 02, 2024, 06:57:28 PM
 #41

Live support says they forgot to update the rules page and that they can't increase the withdrawal limits. I will try to withdraw 500 Euros every day. However, I believe the site's intention is to make me lose my balance and avoid paying out at all. I submitted a withdrawal request again today, but they still haven't processed the payment.

I registered here because I liked the platform. Yes, this is my mistake, and I regret it. But a 500 Euro withdrawal limit, like giving pocket money, is not acceptable in my opinion.


It's the first time I hear of such small limits for withdrawals from a casino to be honest. That's the lowest I've ever seen. Maybe they've issues with their bankroll, if some customers have won jackpots or big winnings recently but they should be able to rise the limits for high rollers and good customers who ask for that at least. Maybe you should try to reach the CEO of the casino if customer support agents are not able to do it by their own. They maybe could give you his email address for this kind of requests. I don't think it will take several months to withdraw $15000 if you're able to withdraw $500 each day but one month at least for sure.

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June 02, 2024, 08:45:26 PM
 #42

Live support says they forgot to update the rules page and that they can't increase the withdrawal limits.
This is the most stupid excuse I've ever heard, honestly. It just shows how unprofessional they are.
Unfortunately, as others have said, there isn't much we can do to help you with this. All you can do is to keep withdrawing the max allowed amount every day and hope they won't come up with another excuse to prevent you from withdrawing.

It's the first time I hear of such small limits for withdrawals from a casino to be honest. That's the lowest I've ever seen. Maybe they've issues with their bankroll
The problem is that they didn't even bother to mention those limits in their ToS.
Besides, if they don't have enough money to pay such small amounts then they shouldn't be running a casino.

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June 02, 2024, 08:59:50 PM
 #43

Live support says they forgot to update the rules page and that they can't increase the withdrawal limits. I will try to withdraw 500 Euros every day. However, I believe the site's intention is to make me lose my balance and avoid paying out at all. I submitted a withdrawal request again today, but they still haven't processed the payment.

I registered here because I liked the platform. Yes, this is my mistake, and I regret it. But a 500 Euro withdrawal limit, like giving pocket money, is not acceptable in my opinion.
Take a snapshot (the internet archive thing) of their site maybe before they updated the change?  The monthly limit was ok, but imposing a daily limit was dumb as hell. Or not stating it in their ToS in the first place as well. Updating a ToS as well should happen BEFORE the updates roll down on the site, not after. And even to this date the ToS still remains the same, so I highly doubt they're working on it ASAP lol.

Anyway, as I was saying, snapshot, then file a complaint to curacao or something if you want to push through your complaint. Highly doubt it'd work, but hey, it's a free option. Unless you want to go the legal way which is probably going to take more time than you withdrawing 500 (was it USD, or Euro) daily.

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June 02, 2024, 09:37:13 PM
 #44

Hello everyone,

I wanted to share my concerns regarding the withdrawal limits and payment processes on the Betiro platform. Here’s my experience:

Initially, I deposited 5000 USDT into my Betiro account. After losing this balance, I added another 10,000 USDT to my account. When my account balance eventually reached 21,000 USDT, I decided to withdraw 1000 USDT. However, I was quite surprised and disappointed to discover that there is a daily withdrawal limit of only $500, which I find to be highly unreasonable given the circumstances.

According to Betiro's current rules, the monthly withdrawal limit is stated to be 50,000 Euros. However, with the daily withdrawal limit imposed, it would take me almost two months to withdraw my balance, provided that the withdrawals are processed consistently without any delays. This is an excessively lengthy period and poses significant inconvenience.
First, did you read their TOS about the daily and monthly withdrawal limits before you registered account there? Even if you don't, I think there are things that are not clear with the casino. They understand that the more you have your money in their platform, the more chances you will lose them. In other words, they don't want the big players and those with big wins to get their money out of their platform.

From what I can see, they are new to the business, so you would have been more cautious before depositing big amount in the platform. They ought to have earned some reputation before you can trust them.

I urge Betiro to address this matter promptly and make the necessary adjustments to ensure a fair and efficient withdrawal process.

Thank you for your attention to this critical issue.
For your information, those people are not affiliated to this forum neither have I seen them create ANN thread here so I doubt there is much you can achieve posting here.

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June 02, 2024, 10:05:33 PM
 #45

Take a snapshot (the internet archive thing) of their site maybe before they updated the change? 

Technically, they haven't officially updated anything yet so there should be plenty of material because even right now, the clause about the mentioned daily withdrawal limit change can't be found on their fine prints lol what a joke.

Further, It's not op's problem if they forgot to update it. TBH, it sounds like a lie, how could someone work on something as big as this and completely forgot about it. It would've been more believable if the change was about small things.

@OP, I suggest spreading the word in as many gambling communities as possible. Good luck with your casino guru's case!

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June 03, 2024, 11:08:08 AM
 #46

Oops, this is bad for you, mate, and this is the reason why it is quite important to carefully read the terms and policies of any platform you are using before introducing your money there. You were quick to complete your KYC, just as you I assumed that this kind of issue might come up, and you were not wrong, but the problem here is not based on KYC again but on the policy that the casino has set. 

Betiro doesn't sound familiar to me, and I agree that they don't have any ANN threads here on the forum. You can contact their support and submit your suggestions to them so they can modify the withdrawal limit, but mind you, there are many reputable casinos on this forum, and I can refer you to stake.com.

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June 03, 2024, 01:18:45 PM
Merited by Jating (2), Halab (2)
 #47

Sorry but where did you get this site?random casino in internet .?
Because you are posting here that none of us have Heard this site before.
But what I was thinking that casino only allows players to withdraw that
Small amount but they are allowing gamblers to deposit as much as they wanted,?
A seem to be a not so friendly for gamblers .

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June 03, 2024, 02:03:53 PM
 #48

Sorry but where did you get this site?random casino in internet .?
Because you are posting here that none of us have Heard this site before.
But what I was thinking that casino only allows players to withdraw that
Small amount but they are allowing gamblers to deposit as much as they wanted,?
A seem to be a not so friendly for gamblers .

I had exactly same thought when I first came across this thread and reading the op, though I did not mention this on my first comment, I wondered where and how op came about this casino, knowing well that the casino is not familiar to any of us on this forum, so I supposed he must have come across the casino through some random ads or recommendations on internet, and many he was attracted to play there due to some bonus the casino offered.

But on the other hand, I think op really messed up big time, this a new casino that was launched this year 2024, new casinos are prone to such issues as limitation to withdrawal amount, because at this that they are, they need more money in than money out, so, players who choose to play on new casinos like this are always advices to only deposit very small amount of money and play only with that, if I was op, I wouldn't have deposited more than a hundred dollars to this casino.

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June 03, 2024, 02:37:33 PM
 #49

You should always read the ToS, always!

Next time, you can find the most trusted platform to play and have no such issues later on!

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June 03, 2024, 03:48:34 PM
 #50

You should always read the ToS, always!
I agree with you betswift, is important to read the terms, but i took a look at their terms and they don't mention a daily withdrawal limit, they only mention the monthly limit as you can see in the next link:
https://www.betiro.com/en/terms
Quote
9.6. The maximum withdrawal amount per month is € 50,000.
So, is weird how they add some new rules for OP "on the fly".


Next time, you can find the most trusted platform to play and have no such issues later on!
This is the best way to be sure that you will get your money if you win a big amount.

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June 03, 2024, 03:59:18 PM
 #51

You should always read the ToS, always!

Next time, you can find the most trusted platform to play and have no such issues later on!

Not everyone reads the TOS because it's often seen as a waste of time or too long to read. I think the easiest way to find the best casino is to look for a reputable and popular one. If we are aware of the forum, we can easily find the best casinos by simply looking at the activity on their ANN thread. This casino, being the subject of our discussion, is a bad casino because its daily limit does not align with its monthly limit.

Though we don't gamble with big money, sometimes we get lucky and win big. To withdraw our big winnings without a problem, gambling at a big casino should be the choice and it should not be hard to find.

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June 03, 2024, 04:03:10 PM
 #52

You should always read the ToS, always!

Next time, you can find the most trusted platform to play and have no such issues later on!
According to previous comments, it's been said that the casinos did not add this information to their term and conditions, which personally, I find very scammy.
When I entered this thread and read op, the first thing that I thought of was why op didn't read the terms and conditions of the casino before engaging, I also asked this on my first comment here, but I was replied to and told that the information on that limited withdrawal amount was not mentioned any where in the terms and conditions of the casino, clearly shows that the casino knows what they are doing, and it's sure not good.

Personally, like ive said before, i am still blaming op for depositing such a huge amount on a new gambling site without a reputation yet, it's a big risk he took, but all the same, let's wait and see if they casino will pay him all his money back even with the $500 max withdrawal every week.

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June 03, 2024, 04:18:53 PM
 #53

There are lot of casinos that have big withdrawal amounts every what suffering yourself with a casino like that. $500 daily withdrawal when you have about 21,000 USDT? That should be a scam casino because definitely they k ow people would win big amount that will reach $2,000,000 and above and they limit the withdrawal to $500 then what will they do with the rest? That is unfair withdrawal limit. They should increase it to a reasonable amount. And the worst part is that they don't have an Announcement Thread or representative here in the forum so there is no way you  make your complain to them. And the best way for you know is to withdraw your funds every day until you empty your account then your look for campaigns that have ANN thread here (Vave recommended).



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June 03, 2024, 04:21:02 PM
 #54

This is the first time I am hearing such a name here on this platform. Their presence is not known here and the name sounds strange to my hearing.

This is amongst the reasons why people are advised to always take out time to read the terms and conditions of casinos before engaging with them. If this policy wasn't like that initially when OP registered with them, then there is every possibility that the casino is facing financial issues and to salvage the situation, they had to limit their daily withdrawal to that amount to help them be able to meet up with payment and the other reasons I could think of is that of KYC level withdrawal limit.

Some casino do have withdrawal limit for some membership or KYC level which requires an individual to be able to meet up with before they could withdraw some certain amount of money from their casino dashboard. I believe it could be the case of OP but the mail itself speaks of volume than could be deciphered.

OP, I believe some reputable members here could come to your rescue by communicating to the casino of their actions and possibly ways to resolve this issue. I would advise you keep your eyes on this thread you have created for possible response that could help you get back your money faster.

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June 04, 2024, 08:55:36 AM
Last edit: June 10, 2024, 06:42:10 AM by casinosfyi
 #55

Hello everyone,

I wanted to share my concerns regarding the withdrawal limits and payment processes on the Betiro platform. Here’s my experience:

Initially, I deposited 5000 USDT into my Betiro account. After losing this balance, I added another 10,000 USDT to my account. When my account balance eventually reached 21,000 USDT, I decided to withdraw 1000 USDT. However, I was quite surprised and disappointed to discover that there is a daily withdrawal limit of only $500, which I find to be highly unreasonable given the circumstances.

According to Betiro's current rules, the monthly withdrawal limit is stated to be 50,000 Euros. However, with the daily withdrawal limit imposed, it would take me almost two months to withdraw my balance, provided that the withdrawals are processed consistently without any delays. This is an excessively lengthy period and poses significant inconvenience.

I respectfully request that Betiro review and adjust these withdrawal limits to facilitate a more reasonable and fair withdrawal process for their users. Such a review is necessary to ensure that the platform remains user-friendly and trustworthy.

Furthermore, I completed the KYC verification immediately upon registering on the site. Thus, this issue is not related to any delay in completing the KYC process. The core issue appears to be that the site is seemingly making it intentionally difficult to process withdrawals, thereby dragging out the process and avoiding payments. This behavior raises concerns about the platform’s reliability and integrity, as it seems to be in bad faith.

I urge Betiro to address this matter promptly and make the necessary adjustments to ensure a fair and efficient withdrawal process.

Thank you for your attention to this critical issue.





Thanks for sharing
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June 04, 2024, 11:15:23 AM
 #56

There is no mention of a $500 daily limit on their site. They only state a monthly limit of 50,000 Euros. I actually read their rules. When I saw the 50,000 Euro limit, I never imagined there would also be a daily limit. Additionally, they have reduced the monthly limit to 10,000 Euros, which contradicts their own stated rules.

If this is a response to your support ticket and they didn't notify their customers before changing the terms and conditions, this is highly unprofessional and gamblers should avoid this platform. And even if they inform their gamblers about the change, going from 50,000 Euros straight to 10,000 Euros is a very big leap and it isn't reasonable at all. They should have reduced the limit in portions and should have reduced 40,000 Euros at once.

Whatever reason or excuse they give for this change, I would advise you to keep withdrawing your funds every day until you manage to withdraw everything in a couple of months and try to avoid gambling with them and find a better and more reputable platform for your gambling activities.

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June 04, 2024, 01:03:29 PM
 #57

Live support says they forgot to update the rules page and that they can't increase the withdrawal limits. I will try to withdraw 500 Euros every day. However, I believe the site's intention is to make me lose my balance and avoid paying out at all. I submitted a withdrawal request again today, but they still haven't processed the payment.

I registered here because I liked the platform. Yes, this is my mistake, and I regret it. But a 500 Euro withdrawal limit, like giving pocket money, is not acceptable in my opinion.


It's the first time I hear of such small limits for withdrawals from a casino to be honest. That's the lowest I've ever seen. Maybe they've issues with their bankroll, if some customers have won jackpots or big winnings recently but they should be able to rise the limits for high rollers and good customers who ask for that at least. Maybe you should try to reach the CEO of the casino if customer support agents are not able to do it by their own. They maybe could give you his email address for this kind of requests. I don't think it will take several months to withdraw $15000 if you're able to withdraw $500 each day but one month at least for sure.
Actually, this has been going on for a long time, maybe it has only just been exposed to the public, don't be surprised if you see the problem above and it's useless to argue or ask for help from the support team because it will only make you in vain, because you will be turned around for so many reasons. It's made as if it's a system update, but the goal is that you will be discouraged by conditions that go awry and in the end you will spend the money to gamble, and at that time the team makes you continuously lose, this My only assumption is that whether it is true or not depends on the case you are experiencing, because from the looks of it your case is the same as the case I experienced last season.

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June 05, 2024, 07:36:29 AM
 #58

Hello everyone,

I wanted to share my concerns regarding the withdrawal limits and payment processes on the Betiro platform. Here’s my experience:

Initially, I deposited 5000 USDT into my Betiro account. After losing this balance, I added another 10,000 USDT to my account. When my account balance eventually reached 21,000 USDT, I decided to withdraw 1000 USDT. However, I was quite surprised and disappointed to discover that there is a daily withdrawal limit of only $500, which I find to be highly unreasonable given the circumstances.

According to Betiro's current rules, the monthly withdrawal limit is stated to be 50,000 Euros. However, with the daily withdrawal limit imposed, it would take me almost two months to withdraw my balance, provided that the withdrawals are processed consistently without any delays. This is an excessively lengthy period and poses significant inconvenience.

I respectfully request that Betiro review and adjust these withdrawal limits to facilitate a more reasonable and fair withdrawal process for their users. Such a review is necessary to ensure that the platform remains user-friendly and trustworthy.

Furthermore, I completed the KYC verification immediately upon registering on the site. Thus, this issue is not related to any delay in completing the KYC process. The core issue appears to be that the site is seemingly making it intentionally difficult to process withdrawals, thereby dragging out the process and avoiding payments. This behavior raises concerns about the platform’s reliability and integrity, as it seems to be in bad faith.

I urge Betiro to address this matter promptly and make the necessary adjustments to ensure a fair and efficient withdrawal process.

Thank you for your attention to this critical issue.
Fair limits must be about $1.500. Or they have to decrease monthly limit. Anyway i think that both these limits are unfair. If they have to limit withdrawal, it would be fair to look at the user deposit. Everybody must have an opportunity to return his deposit(at least) in a week. It is my opinion, but i never was in such situation.

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June 05, 2024, 05:47:03 PM
 #59

This is the first time I am hearing such a name here on this platform. Their presence is not known here and the name sounds strange to my hearing.

This is amongst the reasons why people are advised to always take out time to read the terms and conditions of casinos before engaging with them. If this policy wasn't like that initially when OP registered with them, then there is every possibility that the casino is facing financial issues and to salvage the situation, they had to limit their daily withdrawal to that amount to help them be able to meet up with payment and the other reasons I could think of is that of KYC level withdrawal limit.

Some casino do have withdrawal limit for some membership or KYC level which requires an individual to be able to meet up with before they could withdraw some certain amount of money from their casino dashboard. I believe it could be the case of OP but the mail itself speaks of volume than could be deciphered.

OP, I believe some reputable members here could come to your rescue by communicating to the casino of their actions and possibly ways to resolve this issue. I would advise you keep your eyes on this thread you have created for possible response that could help you get back your money faster.
Same here and for sure most people on this forum too. This is why it wouldnt really be shocking that there would really be those issues in those unheard platforms and people would be running here into this forum
and telling their issues and complaints. Why they cant really just search up first on this forum or making up some questions before making some deposits?

If we do really look around, there are tons of legit sites or platforms on which we can assure that wont really be having this kind of shady behavior on which limits has been decreased unreasonably?
The only thing that you could really do into this kind of condition is to wait up for them on what their response. The community could really just give out some advise but its not something
that could help out totally on resolving such issue but at least we are here to bring up warnings if ever they are really that showing some scammy behavior.

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June 05, 2024, 06:07:13 PM
 #60

Hi everyone,

I completely understand the frustration with Betiro's withdrawal limits. It's disappointing to deal with such restrictions, especially when you've made significant deposits and won a considerable amount. Here are a few points to consider:

Financial Management: Smaller or newer casinos often implement daily withdrawal limits to manage their finances effectively and to prevent abuse, such as exploiting promotions or collusion in games like poker. This helps ensure they can cover all payouts without jeopardizing their operations.

Cash Flow: By spreading out withdrawals, Betiro ensures they can meet operational costs and pay other players on time.

Reaching Out for Exceptions: It's worth contacting Betiro’s support to explain your situation. If you’ve completed KYC and have a legitimate history on the platform, they might make an exception. Even when our platform was smaller, we always made exceptions for big players to ensure a positive experience.

Consider Other Platforms: If Betiro doesn't resolve this, it might be best to explore other online casinos with more user-friendly policies.

Hopefully, Betiro will review and adjust their policies to be fairer and more transparent. Keep the community updated on your progress!

Best of luck!

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