Incognito wallet down?

[yat97]

Does anyone know anything about what's going on? Or have their contact info?

The wallet itself, and their website, seem to be unreachable.

[SFR10]

Does anyone know anything about what's going on? Or have their contact info?

The wallet itself, and their website, seem to be unreachable.

I did some digging and it appears that apart from their "subreddit", they've deleted everything else... Unfortunately, there was an announcement a month ago that they'll halt its operation after 30 days ^{[I hope you didn't have any assets on Incognito]}:

• Sunsetting Incognito ^{[archive of the same post on their forum]}

[FinePoine0]

Does anyone know anything about what's going on? Or have their contact info?

The wallet itself, and their website, seem to be unreachable.

You look more beautiful which would prove perfect, but you forgot to complete it over time.

[yat97]

Does anyone know anything about what's going on? Or have their contact info?

The wallet itself, and their website, seem to be unreachable.

I did some digging and it appears that apart from their "subreddit", they've deleted everything else... Unfortunately, there was an announcement a month ago that they'll halt its operation after 30 days ^{[I hope you didn't have any assets on Incognito]}:

• Sunsetting Incognito ^{[archive of the same post on their forum]}

This might probably the single most worst event in my life so far. Wtf does sunsetting mean? Gone forever?

The described their app as the "incognito wallet" ... so I thought it was a wallet not an exchange. You get a seed phrase and everything for it. There is an exchange function on the wallet itself, but I thought my funds were safe. Of course, I think I'm the biggest retard on the planet, because I had a small feeling that maybe I shouldn't keep most of my bitcoin on there... but it had good reviews on google play store, I couldn't really find examples of anyone getting scammed...

...  And it's in large part the fault of the US gov. If not for their damned eye of Sauron type obsession with not allowing privacy I wouldn't have just stuck with electrum or exodus or some other regular standard wallet. My god, heaven forbid someone wants bitcoin to act as digital cash.

I'm in so much pain right now. I saw your replies earlier. I didn't have the composure till now to reply. I've still got some minor hope that "sunsetting" doesn't mean what I think it means. It's so unfair too because I only saw that post not too long after the last day expired. I didn't think to check every so often.  Checking stuff within every month? 30 days is nothing. It's so painful because I can't even talk to anyone about it. It's like a few years off my life that I worked for nothing.

I mean technically I haven't tried putting the seed phrase into any other type of wallet. But... from what I've looked up, it was their own like thing. So I don't think it's savable or will work, I'll see about . I'll wait and see and try to figure things out before hand before I do anything drastic. Just telling myself maybe there is a way out of the nightmare here.

[SFR10]

This might probably the single most worst event in my life so far. Wtf does sunsetting mean? Gone forever?
...
I've still got some minor hope that "sunsetting" doesn't mean what I think it means.

Unfortunately, for this specific case, it's exactly what you think ^{[sorry to be the bearer of bad news]}.

The described their app as the "incognito wallet" ... so I thought it was a wallet not an exchange.

Initially, I was also confused about these parts ^{[when cross-checking stuff to connect the dots]}, but they were a little bit of everything.

I mean technically I haven't tried putting the seed phrase into any other type of wallet. But... from what I've looked up, it was their own like thing.

I have the same feeling, but I noticed they introduced an "HD wallet feature" back in 2021, so perhaps there might be a small chance of restoring your wallet with that seed phrase ^{[having said that, you shouldn't build your hopes up (sorry)]}.

[JeromeTash]

This might probably the single most worst event in my life so far. Wtf does sunsetting mean? Gone forever?

Yep. Gone forever

The described their app as the "incognito wallet" ... so I thought it was a wallet not an exchange. You get a seed phrase and everything for it. There is an exchange function on the wallet itself, but I thought my funds were safe. Of course, I think I'm the biggest retard on the planet, because I had a small feeling that maybe I shouldn't keep most of my bitcoin on there... but it had good reviews on google play store, I couldn't really find examples of anyone getting scammed...

Their intention may not have been to scam, but the bad thing is probably you not being able to import the wallets because their seeds phrases are not BIP compliant.

You should have known this when considering them over electrum and the likes.

Sorry about the bad ordeal.

[noname1084]

Hey Guys!
Here is another User who does not know, what to do!

I´m very angry about this cause I dont get any information ... 

Ok, ... its happend but its really crazy!


I try to use the Phrase -> no assets
Is there a way to use the PrivateKeys ?
Any idea ...

I try to contact the reddit mods but still no reaction 

[SFR10]

I try to use the Phrase -> no assets

Where did you try to restore your wallet with the seed phrase in question?

Is there a way to use the PrivateKeys ?
Any idea ...

One of their staff members ^[aaron] mentioned you can "use these private keys individually", so to access your Bitcoin funds you can try importing them into Electrum: Importing your private keys into Electrum
^{Note: [GUIDE] How to Safely Download and Verify Electrum [Guide]}

[noname1084]

Where did you try to restore your wallet with the seed phrase in question?

I try Exodus

One of their staff members ^[aaron] mentioned you can "use these private keys individually", so to access your Bitcoin funds you can try importing them into Electrum: Importing your private keys into Electrum
^{Note: [GUIDE] How to Safely Download and Verify Electrum [Guide]}

Ok I will try this way …


Thanks

[noname1084]

Hey Guys …

Sooo …
I think I have no chance to restore 
Exodus, Electrum or Sparrow cant work with the 12-word phrase
and to import the private key from the three years old Incognito backup
in Electrum or Sparrow doesnt work (f.e. Legacy Adress Sweep)
But I think in this case it’s a problem with the old Incognito private keys starting
with 112 / 113 and not with 3 or bc1 (later created backups will start with 3!)
and than I think it would be easy to import the keys!

… Hard


Last chance (I cant do this!)  would be to modify the APK

[Umbala2]

I have still coins on the Incognito Wallet, does anyone have informations how i can recover the wallet ? I have the secret keys and everything.

[RickDeckard]

Hey Guys …

Sooo …
I think I have no chance to restore  
Exodus, Electrum or Sparrow cant work with the 12-word phrase
and to import the private key from the three years old Incognito backup
in Electrum or Sparrow doesnt work (f.e. Legacy Adress Sweep)

If you have a 12 word seed phrase, you have to make sure that before restoring your wallet you select the option "BIP39 seed" in Electrum:



This is because Electrum doesn't use BIP39 to generate new seeds[1] as they believe it is not safe but you are still able to import them.

But I think in this case it’s a problem with the old Incognito private keys starting
with 112 / 113 and not with 3 or bc1 (later created backups will start with 3!)
and than I think it would be easy to import the keys!

I believe you are mixing up the concept of private keys and Bitcoin addresses. When you have a string that starts with 3 it means its a Script address (P2SH[2]) and when it starts with bc1 it means it is a SegWit address (P2WPKH [3]). On the other hand you have private keys that have a totally different appearance - you can read more about private keys here[4].

I have still coins on the Incognito Wallet, does anyone have informations how i can recover the wallet ? I have the secret keys and everything.

By saying "secret keys" you are referring to your seed phrase? If so you can follow the same method that noname is doing in order to have your bitcoin restored. Put it simply : Open Electrum -> Select "Create New Wallet" -> Name it and then click "Next" -> Click "Standard Wallet" -> Click "I already have a key". Follow the steps I mentioned to noname and you're done.
[1]https://electrum.readthedocs.io/en/latest/seedphrase.html
[2]https://learnmeabitcoin.com/technical/script/p2sh/
[3]https://learnmeabitcoin.com/technical/script/p2wpkh/
[4]https://learnmeabitcoin.com/technical/keys/private-key/

[Umbala2]

has anyone successfuly recoverd the coins after they went offline?

[nc50lc]

has anyone successfuly recoverd the coins after they went offline?

Even if there's someone, it may not apply to your case.
Because everyone is in different situation due to where "keychain" (keystore) their private keys were exported from.
And there can be more than 3 keychains (IICRC) that aren't backed up by your seed phrase if it's from an older version.
Recovering from the seed backed-up keychain is quite simple if it's in the first "account_index" but the other non-HD keychains aren't, and it's not certain that your exported private keys are from the correct keychain.

For you to have a chance, you may create a new topic and specify as much information that you know, excluding the actual private keys and seed phrase (mnemonic).
Refer to this thread for the proper format: /index.php?topic=1741772.0

For now;
If you have a seed phrase, use "Detect Existing Accounts" when prompted by Electrum to select a script type, that's the next step after the screenshot in the post above yours.
If you already tried to import those private keys to Electrum with all three script types (check the "Info" button in Electrum when importing), chances that it's not the right prvKey is high.
Screenshot of "New/Restore->(Create)->Import Bitcoin address or private keys->Info":

If these didn't work and you think that there's more to it that you haven't explained yet, please open a new topic that's specific to your case.