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September 26, 2025, 08:30:52 PM |
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@BC.Game Support Team,
After a period of total silence that has now stretched over six months since my detailed message on March 5, 2025, I am required to address you in the strongest possible terms. Your inaction is not a simple oversight; it is a serious failure to uphold your obligations.
1. The Burden of Proof Rests on You
You claim I violated Section 13 of your Terms and Conditions by exploiting a flaw in "Mahjong Master." That is a very serious accusation.
However, under the fundamental principles of contract and commercial law, the party making the accusation must prove the wrongdoing. The burden of proof (onus probandi) belongs to you, not to me.
I have seen your summary table, but a table is not proof. To justify the confiscation of over $13,000 in funds (which is, by the way, an extreme penalty), I demand you immediately provide:
The precise game logs that concretely demonstrate the exploitation.
Documentation from your game provider proving the exact date and time this "flaw" was identified and corrected.
Without this factual evidence, your accusation is nothing more than an allegation, and the resulting confiscation is an act of bad faith.
2. My Right to Transparency (My Money, My History)
My other demand, which is equally crucial, is a matter of the most basic transparency: the full, complete history of my account for the 30 days prior to the block (including the deposit at address 0x1616e7D0c69E4005247bFC154EE2858138B74952).
As a customer, I have an undeniable right to access the data concerning my own transactions. Your refusal to provide this history prevents me from verifying and separating my allegedly illicit winnings from my legitimate winnings.
Silence is a response, and it is unacceptable.
Consider this message a final warning before formalized action. This case is NOT closed, and I am prepared to seek legal counsel to demand the return of my funds, unless you provide the requested evidence and history without further delay.
Sincerely, 0x13370
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