BC.GAME Sending emails with the title, ''Withdrawal Notification''

[memehunter]

I received an email from BC.GAME with the misleading title "Withdrawal Notification." However, the email content had nothing to do with a withdrawal and instead pertained to a lottery ticket (which, frankly, seems unimportant). I am attaching screenshot of the email below;
https://ibb.co/ZMzrCc8

This tactic of using misleading email titles to get users to log in seems like a poor one for a casino.  In my opinion, it's more likely to frustrate users than encourage them to deposit and play. While simply blocking their emails is an option, I believe the better solution is for BC.GAME to stop sending deceptive emails altogether.

[Oshosondy]

I guess it was a mistake. The email could have a title like lottery ticket instead. Like I have said, it would be a mistake from Bc.game but I expect a site that has many gamblers like it and also having some years of experience not to make such a mistake.

Copy the https://bc.game link on the email and paste it on a browser to make sure it is truly https://bc.game.

[memehunter]

I guess it was a mistake. The email could have a title like lottery ticket instead. Like I have said, it would be a mistake from Bc.game but I expect a site that has many gamblers like it and also having some years of experience not to make such a mistake.

Copy the https://bc.game link on the email and paste it on a browser to make sure it is truly https://bc.game.

I thought the same way at first. But now that I'm getting multiple emails with the same title, there's no doubt in my mind that this is a cheap tactic.

[Coin_trader]

Can’t open the image for unknown reason but can you verify the email if it’s from official bc.game email? I’m active on bc.game but I don’t received this kind of email on my mail even on spam folder.

They have nothing to gain by doing that kind of cheap trick since they have a lot of active users while this is not a general email since I don’t received even one email containing what you mentioned here.

Maybe @AHOYBRAUS can verify if he received it too since he is one the user here that I knew which is very active on this casino. What’s your VIP level because it might be connected to it?

[Davidvictorson]

Can’t open the image for unknown reason but can you verify the email if it’s from official bc.game email? I’m active on bc.game but I don’t received this kind of email on my mail even on spam folder.

Here's the image

They have nothing to gain by doing that kind of cheap trick since they have a lot of active users while this is not a general email since I don’t received even one email containing what you mentioned here.

Disney likely be a genuine mistake if it is the first time the user is receiving such an email. And nothing really to worry about. If he's so worried he could take a screenshot of the email and send to BC game support for confirmation. At least that is what I will do if I receive such an email and I am troubled.

[memehunter]

Can’t open the image for unknown reason but can you verify the email if it’s from official bc.game email? I’m active on bc.game but I don’t received this kind of email on my mail even on spam folder.

They have nothing to gain by doing that kind of cheap trick since they have a lot of active users while this is not a general email since I don’t received even one email containing what you mentioned here.

Maybe @AHOYBRAUS can verify if he received it too since he is one the user here that I knew which is very active on this casino. What’s your VIP level because it might be connected to it?

The link works fine for me.

Emails are from official bc.game support and I have verified it.

What is the connection of VIP level ? Who gets more misleading emails? VIP or NON VIP. lol  

[Die_empty]

I guess it was a mistake. The email could have a title like lottery ticket instead. Like I have said, it would be a mistake from Bc.game but I expect a site that has many gamblers like it and also having some years of experience not to make such a mistake.

Copy the https://bc.game link on the email and paste it on a browser to make sure it is truly https://bc.game.

I thought the same way at first. But now that I'm getting multiple emails with the same title, there's no doubt in my mind that this is a cheap tactic.

Have you contacted customer support about these emails? I advise you to report to them and inquire why they are sending you these emails. Contacting BC games will also help to ascertain if these emails are emanating from them or if it is a phishing attack.

I also suggest you don't click on any link or connect to any social media platform attached to these emails they might be risky. People have suffered such attacks and lost money to these criminals. I doubt if the casino will engage in such a cheap strategy to bring members back to the casino. They have been in the forum for some time now and have built a good reputation.

[Beparanf]

Can’t open the image for unknown reason but can you verify the email if it’s from official bc.game email? I’m active on bc.game but I don’t received this kind of email on my mail even on spam folder.

I just checked my promotion email from bc.game and compared it to the email indicated on the screenshot of the OP. I’m receiving notification and promotion email from info@bc.game while the screenshot of OP is from support1@bc.game which means this email is not for promotion purposes.

I’m not sure too the list official email of bc based on their function but this is surely just a mistake since the sender looks like used for customer support coms.

[uneng]

Always you receive emails like that you have to be careful before opening them, because it's a common practice from hackers to send phising spam emails to different people on the internet who the hackers have the contact addresses, in order to lead them to click malicious links, which will potentially steal their personal informations and guarantee the hackers full access to their online accounts.

This time it was a lottery ticket you clicked, but who knows what it could be next time... Be careful. If you don't have made any withdrawals, you don't have why to click the link you received. Instead, go by yourself at search engine, login at the website which is claiming you have made an withdrawal and check your history. If the information is misleading, just ignore it.

In case it's a legit email from the service you are claiming, then you can send their support a message stating everything you just posted on this thread. Also, tell them you don't want to receive similar messages anytime in the future ever again.

[Coin_trader]

.

What is the connection of VIP level ? Who gets more misleading emails? VIP or NON VIP. lol  

LoL, You already mention it to yourself that BC might using this cheap trick to attract players to play again. Users with higher VIP level usually a common target of this kind of scheme since they are easy to convince playing back in the casino.

I’m asking since I didn’t received this email so obviously the receiver of this is just selected. Possibly something related to your account that triggered this email notification.

[un_rank]

If this is a one off, you can ignore it as a glitch or a human error which can happen from time to time. Not much to worry about if they have been serving you well while you have used it and not attempted any cheap bait trick like this. If it happens again or has happened before you can consider blocking non essential email notifications or switching to a different casino house after weighing the pros against the cons.

- Jay =

[Fivestar4everMVP]

I guess it was a mistake. The email could have a title like lottery ticket instead. Like I have said, it would be a mistake from Bc.game but I expect a site that has many gamblers like it and also having some years of experience not to make such a mistake.

Copy the https://bc.game link on the email and paste it on a browser to make sure it is truly https://bc.game.

Sorry to say this but I think you are wrong, what the op complained about is not a mistake on the part of bc.game, they deliberately used that email title to dish out the lottery email to their users who qualify for the free lottery ticket, and the reason they did this is very simple, To get the attention of the user to not scroll past that email without opening it, and for those who have email notification turned on, they will immediately open the mail as soon as they find it on their notification tab.

Overall, regardless of what ever their reason for doing this is, the truth is that, this is a very poor attitude and scammy in nature, it is only scammers that use such titles to capture the attention of their potential victims to the content they are sharing, Bc.games should desist from such attitude as it doesn't suit them as a big and reputable company.

[EluguHcman]

Your image only has the mail contents and did not contain the aggrieved mail title. I also expected you will include the email address on the thread maybe for verification if it was coming from the official bc.game site because it could be possible that it is maliciously coming from scammers.

If I may ask, die you even subscribed to the site and if YES and you are still having deals with them then there is no need blocking them because you would be missing out important updates and you may likely want to reach them in some occasions. That is if truly it was the official email from the right source.
Then you also did well by blocking them If you did not subscribe on the site

[memehunter]

Can’t open the image for unknown reason but can you verify the email if it’s from official bc.game email? I’m active on bc.game but I don’t received this kind of email on my mail even on spam folder.

I just checked my promotion email from bc.game and compared it to the email indicated on the screenshot of the OP. I’m receiving notification and promotion email from info@bc.game while the screenshot of OP is from support1@bc.game which means this email is not for promotion purposes.

I’m not sure too the list official email of bc based on their function but this is surely just a mistake since the sender looks like used for customer support coms.

My email is not from support1@bc.game it is from support@bc.game which is the official email mentioned in their website. Please read carefully.

[Wind_FURY]

Can other regular BC.Game players verify if you have been receiving the same emails as well? Because the title and the actual content of the email doesn't look like an email that a reputable service like BC.Game would do.

OP, don't click any links just to be sure you're not clicking any phishing scams, because sometimes SMTP servers could be compromised and be exploited too, no?

You could also go to your casino account settings and disable all emails.

[robelneo]

I guess it was a mistake. The email could have a title like lottery ticket instead. Like I have said, it would be a mistake from Bc.game but I expect a site that has many gamblers like it and also having some years of experience not to make such a mistake.

Copy the https://bc.game link on the email and paste it on a browser to make sure it is truly https://bc.game.

Things like this happen as long as the links and promotions mentioned in the email are part of BC.GAME, then it's legit; OP should raise this to support because the title differs from the content or the template used so that they can notify the recipients of the mistakes, clear up if their service was compromised, and check how and where they made a mistake of sending the wrong email.

[darkangel11]

I guess it was a mistake. The email could have a title like lottery ticket instead.

More like a clickbait if you ask me. They knew people would click it if they saw withdrawal because they most likely did not order one, so seeing this immediately makes you think you're being hacked.
A title like this is going to make people click and read it carefully, and then realize it's just an ad.
I hate aggressive advertising like that. Makes me think the company is treating me like a brainless bag of money and think after being tricked like that I'm going to take part in their stupid lottery. On the contrary, dear BC staff. The way to deal with this is to withdraw all the money you have with them and block the email.

[aioc]

I guess it was a mistake. The email could have a title like lottery ticket instead.

More like a clickbait if you ask me. They knew people would click it if they saw withdrawal because they most likely did not order one, so seeing this immediately makes you think you're being hacked.
A title like this is going to make people click and read it carefully, and then realize it's just an ad.
I hate aggressive advertising like that. Makes me think the company is treating me like a brainless bag of money and think after being tricked like that I'm going to take part in their stupid lottery. On the contrary, dear BC staff. The way to deal with this is to withdraw all the money you have with them and block the email.

That's possible; they have a good conversion if the title is ''Withdrawal Notification,'' but whoever thinks this scheme is bad in marketing, recipients don't want to be tricked. They want truthful information in the emails they receive from the casino they trust.

They will lose subscribers to their newsletter, or worse, they will lose players. Bc.game should address this concern. It's easy for their subscribers to hit spam, and all your emails will go directly to spam folders if they do not unsubscribe.

[famososMuertos]

All casinos have notifications that can be corrects, wrong, etc, then, in my case, I don't even look at my casino notifications emails, it would be fucking crazy, just subscribe to the notifications that interest you, and then just login...

I never click on any link in any email, if I see something strange I log in, anyway !! because an email has to give you the "flu."

[Silberman]

I guess it was a mistake. The email could have a title like lottery ticket instead.

More like a clickbait if you ask me. They knew people would click it if they saw withdrawal because they most likely did not order one, so seeing this immediately makes you think you're being hacked.
A title like this is going to make people click and read it carefully, and then realize it's just an ad.
I hate aggressive advertising like that. Makes me think the company is treating me like a brainless bag of money and think after being tricked like that I'm going to take part in their stupid lottery. On the contrary, dear BC staff. The way to deal with this is to withdraw all the money you have with them and block the email.

At this point in time we are still not sure if this is a legit email by bc.game or if this is some kind of phishing attempt, but whatever the case it is not a good thing so the OP must avoid clicking on any links contained on that email, as if this is a phishing attempt this could lead them to lose whatever money they have at that casino, but if it is confirmed this email did in fact originate from an official account, this is worrying as such marketing methods are without a doubt not something that a serious company should entertain doing.