BITZ casino stole my 3912 USDT

[Andrew221]

I registered at this casino on May 5th. I made more than 500 bets on basketball. I passed the verification. i made deposits and withdrawals.
A couple days ago I was lucky enough to win several sport bets in a row. my balance was 3912 usdt
After requesting a withdrawal of funds - the casino asked me to wait.
Next day, when I tried to log into my personal account, I found that my account was blocked.
The support of the casino said that I broke the rules. I wrote to them in telegram. they banned me
ABSOLUTLY SCAM!!

their answer:
https://www.talkimg.com/images/2024/06/13/c5n7D.jpeg
https://www.talkimg.com/images/2024/06/13/c5Qaf.jpeg
https://www.talkimg.com/images/2024/06/13/c5SHj.jpeg
https://www.talkimg.com/images/2024/06/13/c5ZsG.jpeg

my last bets:
https://www.talkimg.com/images/2024/06/13/c5mq3.png
https://www.talkimg.com/images/2024/06/13/c5PMw.png

my login and balance:
https://www.talkimg.com/images/2024/06/13/c5Ry9.png

[JeromeTash]

Sorry mate. I read through the response they gave, and it's not satisfactory enough to warrant them to block your account. Maybe you should take the case to sites Askgamblers who can act as mediators. Let them look at the evidence produced by Bitz that shows that you indeed took advantage when making the bets.

A. https://www.askgamblers.com/casino-complaints

[Andrew221]

Sorry mate. I read through the response they gave, and it's not satisfactory enough to warrant them to block your account. Maybe you should take the case to sites Askgamblers who can act as mediators. Let them look at the evidence produced by Bitz that shows that you indeed took advantage when making the bets.

A. https://www.askgamblers.com/casino-complaints

Askgamblers don't have this casino on their website

[acroman08]

Askgamblers don't have this casino on their website

they have been reviewed by casino.guru but as far as I know casino.guru do not mediate issues that are related to sports betting so I am not sure that your case will be handled by them if you posted a complaint against BITZ.io on casino.guru.

there is a member who suggested Thepogg. but I am not sure if BITZ.io has been reviewed by them or if they are as reliable as askgamblers.com or casino.guru. perhaps you can check it out and see for yourself.

File a complaint with Ask Gamblers or ThePogg. They are two that seem to be fair.

[BitcoinGirl.Club]

their answer:





my last bets:



my login and balance:

Quoting so that it is easier to read the images.
It seems there are no specific reason given except the topic about risk management.  Did you tell us the whole story?

[PX-Z]

It seems there are no specific reason given except the topic about risk management. 

Pretty sure that the casino will not give any info about how the OP got the judgment from their risk management because "it will be used to abused their platform" if it will be public, something like that. Their judgement is always final unless someone mediatate in between.

[BitcoinGirl.Club]

Pretty sure that the casino will not give any info about how the OP got the judgment from their risk management because "it will be used to abused their platform" if it will be public, something like that. Their judgement is always final unless someone mediatate in between.

There is always two side of a story and unfortunately many users on the forum especially the newbie members who are creating scam accusations are not always true as they like to say. They do not describe the whole story. I don't know BITZ, never checked their platform but if this is an establish business then I don't think without any good reason they will try to upset a customer.

[JeromeTash]

Pretty sure that the casino will not give any info about how the OP got the judgment from their risk management because "it will be used to abused their platform" if it will be public, something like that. Their judgement is always final unless someone mediatate in between.

That's the narrative in most cases, but this can also be abused by some casinos and since we can not know the complete story, some players end up being victims. A few years back, I remember reps of respective casinos who take it up to themselves to provide some information on how the accuser beached the TOS without giving out too many details. This kind of thing is now rare to see here. I think one casino that was so good with fake breach of TOS excuse was 1xbit. Luckily, very many members in the community did not believe anything about them

[Andrew221]

I don't know what else I can do. I was just betting on basketball. Lots of bets. they position themselves as the best casino in Russia. I believed their advertising. I wrote to them in the telegram chat. They blocked me and deleted all messages. And they told people that they would pay me all the money

[BitcoinGirl.Club]

I don't know what else I can do. I was just betting on basketball. Lots of bets. they position themselves as the best casino in Russia. I believed their advertising. I wrote to them in the telegram chat. They blocked me and deleted all messages. And they told people that they would pay me all the money

I think some of the members already suggested it. You need a mediator. In this forum none of us have access to any data so mediating in a case is almost impossible. In any mediation you need data.

[Eternad]

I don't know what else I can do. I was just betting on basketball. Lots of bets. they position themselves as the best casino in Russia. I believed their advertising. I wrote to them in the telegram chat. They blocked me and deleted all messages. And they told people that they would pay me all the money

You have nothing to do here since the representative is not active anymore while this casino is relatively new. I doubt casino like this will bother answering issues that already marked as closed to them even if you use mediator like CG since they don’t have reputation to protect that they build for a long time.

This is a lesson learned to only trust casino that is reputable in the forum so that you have a fighting chance for a fair trial on issue like this.

[Andrew221]

where else can I go? I don't want to give up. it's upsetting to me.

[memehunter]

I do not understand why people deposit on new scammy sites? There are reputable casinos here why not use them? OP can I ask why you choose them?

[Andrew221]

I do not understand why people deposit on new scammy sites? There are reputable casinos here why not use them? OP can I ask why you choose them?

They were advertised by my favorite music group. I've read the reviews. Didn't find any bad reviews

[memehunter]

Can you post your full sports betting history after creating account there. You mentioned that you made 500 bets on basketball, are you following some sort of strategy? How much was your total deposit and withdrawal (before your account got banned)?

[Andrew221]

Can you post your full sports betting history after creating account there. You mentioned that you made 500 bets on basketball, are you following some sort of strategy? How much was your total deposit and withdrawal (before your account got banned)?

I can not login. My account is blocked. My deposit was 1000 usdt

[holydarkness]

Askgamblers don't have this casino on their website

they have been reviewed by casino.guru but as far as I know casino.guru do not mediate issues that are related to sports betting so I am not sure that your case will be handled by them if you posted a complaint against BITZ.io on casino.guru.

OP already submitted his complaint on CG from earlier this month. It's still in the middle of being reviewed by Petronela [by the way, OP, your response is being expected] due to OP's insistence. However, I tend to believe it'll be rejected at the end, given bitz specifically hinted that the issue is with sportsbetting.

there is a member who suggested Thepogg. but I am not sure if BITZ.io has been reviewed by them or if they are as reliable as askgamblers.com or casino.guru. perhaps you can check it out and see for yourself.

File a complaint with Ask Gamblers or ThePogg. They are two that seem to be fair.

ThePogg has been rebranded to casinoreviews, I gave my opinion about the platform not far from the post you quoted above.


Moving to this site, I find myself quite uneasy with the fact that they stated that they're under GC, but I can't find a seal of validation on their site [archived version]



They have a representative here, although their last online activity was more than a month ago. I'll try to find a way to get in touch with them and get them to give their story [and perhaps explain their situation with their licensing].

[Pmalek]

<Snip>

Bitz Casino claims to possess a Curacao Master License and that it's owned and operated by Win Sector N.V. If you visit the official website of the alleged owners, there isn't much information there. They don't have a complete list of partner casinos. If you go to the "Projects" tab, you can find two brands: Raj.Bet and Crypto.vegas. Crypto.vegas has been rebranded to Bitz.

Raj.Bet is similar to Bitz in that you can't find license information on their website. Both casinos claim to be owned by Win Sector N.V.
If you try to authenticate the two websites to check if their licenses are valid via https://www.curacao-egaming.com/public-and-players/authenticity, the result is "Unlicensed."

I tried to find some other casinos that are owned by Win Sector N.V. but to no avail. I came across this list (https://www.askgamblers.com/online-casinos/companies/win-sector-n-v) but after a quick check, I found that these brands are owned and operated by other companies and not Win Sector N.V.

[holydarkness]

<Snip>

Bitz Casino claims to possess a Curacao Master License and that it's owned and operated by Win Sector N.V. If you visit the official website of the alleged owners, there isn't much information there. They don't have a complete list of partner casinos. If you go to the "Projects" tab, you can find two brands: Raj.Bet and Crypto.vegas. Crypto.vegas has been rebranded to Bitz.

Raj.Bet is similar to Bitz in that you can't find license information on their website. Both casinos claim to be owned by Win Sector N.V.
If you try to authenticate the two websites to check if their licenses are valid via https://www.curacao-egaming.com/public-and-players/authenticity, the result is "Unlicensed."

I tried to find some other casinos that are owned by Win Sector N.V. but to no avail. I came across this list (https://www.askgamblers.com/online-casinos/companies/win-sector-n-v) but after a quick check, I found that these brands are owned and operated by other companies and not Win Sector N.V.

365/JAZ will be Gaming Curacao, the one with multi-colored logo, CEG [the one which website you linked above, the one with blue shield as a logo] is 1668/JAZ. IIRC, CG don't have a way to manually verify through typing the casino's name.

[Bitz_Casino]

  The player's betting pattern was identified by the company's risk management as one that gives an advantage over other players' bets. The player made bets that contradicted the spirit of fair sports betting, which led to the decision to suspend cooperation with this player, and the account has been blocked.

  We remind you that according to clause 7.6 of the Rules: "We may monitor and verify your behavior and activities on our site and take any measures at our discretion if we detect any violations of these rules or suspicions of unfair and dishonest play that gives any advantage.

  We may issue a warning, or immediately block your account, cancel your bonuses and winnings, withdraw funds, transfer data to the competent authorities, or file a lawsuit.

  We are not responsible for any losses or damages that may arise due to violation of these rules."