metaspins casino scammed me with amount more that 180 000 usdt

[Loc77]

My profile description contains an email, write there. also prepare a complete history of your case with dates, photo/video evidence, etc. If a lawyer sees a prospect in your case, we will sign a cooperation document and he will represent your interests, if necessary, even in court

[acroman08]

@aleks86 what amount did you have in your account before the blocking? Has your account been blocked with the balance in your account or are you an addicted player and are talking about the total amount lost? I see that the casino has a Curacao license. I have lawyers who deal with my blocked accounts and most of these cases are successful. You can write to me and I will provide legal advice and an assessment of your case. No prepayments or other payments are required. Payment only upon payment of money from the casino

yes, please give me your contact. I want to try to do something. about 185 000 usdt now is on account. casino ignore me, no infrormation in live chat, absolute ignore with email.
Last time when i Won big i played BGAMING GAME: GIFT RUSH with bet 1200 usd.

-snip

@aleks86, I suggest being extremely cautious with people who contact you like Loc77, there are a lot of scammers out there who will pretend to help someone who is in a vulnerable situation and take advantage of that in order to get money out of that person. just a note that you can do what ever you want but I am just giving you a reminder to be extremely cautious if you proceed to contact Loc77.

[SamReomo]

yes, please give me your contact. I want to try to do something. about 185 000 usdt now is on account.

Like acroman08 I also suggest you to be careful from Loc77 because he's a newbie he can scam you. Never ever share your private details with that person, be very cautious my friend. Try to look for a legal advisor and a lawyer yourself instead of sharing your details to someone whom you don't know personally.

[Loc77]

as I already mentioned, I do not ask for a penny in advance until the case is successfully resolved and the casino agrees to pay the money; from this amount we will take a percentage, which will be secured by a document and signed by both parties. The account is locked and support is ignoring the account owner, so I would suggest trying to get your money back. I also don’t need an account login/password or anything like that. If the situation requires it, I can provide the administrator with proof of cases won on my accounts

[aleks86]

Let's see what he has to offer. I am now actively looking for a lawyer on this issue. perhaps he really knows a lot. but it is clear that there are also many scammers. one of them is a scammer: METASPINS casino, who is already trying to deceive me.

[holydarkness]

yes, please give me your contact. I want to try to do something. about 185 000 usdt now is on account. casino ignore me, no infrormation in live chat, absolute ignore with email.
Last time when i Won big i played BGAMING GAME: GIFT RUSH with bet 1200 usd.

https://freeimage.host/i/d3JyG6P

https://freeimage.host/i/d3Jyst4

LMAO, at least now it's a bit clear why you keep avoiding my question about how long has it been since your account got blocked.



From above image, the answer will be "not before 17th of June", and that's after you won big and did an immediate withdrawal. Not saying that the action itself is a scam attempt from your side, and that you're dishonest, but it will also trigger alarm on casinos, which explains why they disabled your account for an investigation.

In short, the most likely explanation to your situation here is: it's almost like what happened with 500casino, your account is simply being checked by their provider. It can take days or weeks, and the casino has no control over it, it's entirely up to the provider. When they've finished their investigation and find nothing that can be considered as a foul play from your side, they'll release your fund.

[aleks86]

yes, please give me your contact. I want to try to do something. about 185 000 usdt now is on account. casino ignore me, no infrormation in live chat, absolute ignore with email.
Last time when i Won big i played BGAMING GAME: GIFT RUSH with bet 1200 usd.

https://freeimage.host/i/d3JyG6P

https://freeimage.host/i/d3Jyst4

LMAO, at least now it's a bit clear why you keep avoiding my question about how long has it been since your account got blocked.

https://talkimg.com/images/2024/06/25/hypIW.png

From above image, the answer will be "not before 17th of June", and that's after you won big and did an immediate withdrawal. Not saying that the action itself is a scam attempt from your side, and that you're dishonest, but it will also trigger alarm on casinos, which explains why they disabled your account for an investigation.

In short, the most likely explanation to your situation here is: it's almost like what happened with 500casino, your account is simply being checked by their provider. It can take days or weeks, and the casino has no control over it, it's entirely up to the provider. When they've finished their investigation and find nothing that can be considered as a foul play from your side, they'll release your fund.

yes, if gambler want to withdraw winnings thisis scam from gamblers side

[aleks86]

yes, please give me your contact. I want to try to do something. about 185 000 usdt now is on account. casino ignore me, no infrormation in live chat, absolute ignore with email.
Last time when i Won big i played BGAMING GAME: GIFT RUSH with bet 1200 usd.

https://freeimage.host/i/d3JyG6P

https://freeimage.host/i/d3Jyst4

LMAO, at least now it's a bit clear why you keep avoiding my question about how long has it been since your account got blocked.

https://talkimg.com/images/2024/06/25/hypIW.png

From above image, the answer will be "not before 17th of June", and that's after you won big and did an immediate withdrawal. Not saying that the action itself is a scam attempt from your side, and that you're dishonest, but it will also trigger alarm on casinos, which explains why they disabled your account for an investigation.

In short, the most likely explanation to your situation here is: it's almost like what happened with 500casino, your account is simply being checked by their provider. It can take days or weeks, and the casino has no control over it, it's entirely up to the provider. When they've finished their investigation and find nothing that can be considered as a foul play from your side, they'll release your fund.

avoding to answer your question :DDD lol. The answer to this question solves absolutely nothing. and you can tell tales about verification by the provider to someone else. vavada withdraws winnings of 300 thousand immediately. although I played there (made deposits) in amounts 10 times less than on metaspins. but that doesn't matter to you. you and your casino are just looking for something to blame for the players who want to withdraw funds.

[holydarkness]

LMAO, at least now it's a bit clear why you keep avoiding my question about how long has it been since your account got blocked.

[image snip]

From above image, the answer will be "not before 17th of June", and that's after you won big and did an immediate withdrawal. Not saying that the action itself is a scam attempt from your side, and that you're dishonest, but it will also trigger alarm on casinos, which explains why they disabled your account for an investigation.

In short, the most likely explanation to your situation here is: it's almost like what happened with 500casino, your account is simply being checked by their provider. It can take days or weeks, and the casino has no control over it, it's entirely up to the provider. When they've finished their investigation and find nothing that can be considered as a foul play from your side, they'll release your fund.

avoding to answer your question :DDD lol. The answer to this question solves absolutely nothing. and you can tell tales about verification by the provider to someone else. vavada withdraws winnings of 300 thousand immediately. although I played there (made deposits) in amounts 10 times less than on metaspins. but that doesn't matter to you. you and your casino are just looking for something to blame for the players who want to withdraw funds.

Oh, sorry, were you not avoiding my question? On that case, I'll suggest you to arrange an immediate session with eye doctor, you seems in a dire need of that.

And, contrary to what you believe, the answer to my question clearly solve things. At the very least, it provides us with a better context, that your fund were not being held for a really long time. More likely than not it's simply that your account being investigated, either for that winning above or for other reason. I tend to think that they probably has explained the situation to you at some point, but your eye condition prevented you from reading it.

If the ongoing assumption is correct, that the provider were asking for your balance to be held while they conduct their investigation, then it should also clarify your other statement about Vavada [never heard of them before, tbh]. If it's not obvious enough, the one who conduct an investigation is the provider, Bgaming, if we assume the reason of that investigation was your latest big win. Thus, if your previous big wins on Vavada were never investigated, then it's because the provider didn't ask for it, not because Vavada have something to do with it.

[Pmalek]

avoding to answer your question :DDD lol. The answer to this question solves absolutely nothing. and you can tell tales about verification by the provider to someone else. vavada withdraws winnings of 300 thousand immediately. although I played there (made deposits) in amounts 10 times less than on metaspins. but that doesn't matter to you. you and your casino are just looking for something to blame for the players who want to withdraw funds.

You must be a special kind of stupid if you don't recognize holydarkness as someone who is trying to help you but is looking for the truth and clarity to understand what we are dealing with. And yes, you have been avoiding to answer the question how long your account has been locked. He asked several times and you didn't answer. He is in no way connected to Metaspins to have you think that he has an ulterior motive. Open your eyes, he is trying to help you.

[Metaspins.com]

Hello, this casino metaspins scammed me with amounth more that 180 000 usdt.
They closed my account without any email or message.
And only when i tryied to come and play again, this moment I received message that account are disabled.
I player here and loosed a lot of money. Some week I was about -200k usd.
Now account closed and I do not know what to do.

I want to inform everyone that this casino are scammed.
I have same situation last year, when casino said that my account are related with someone other, but when i loosed balance aboutt 65000 usdt, they said that everything okay.
This time i put withdraw I do not loosed it. and now they want to steal this balance with some fake reason.

Dear aleks86,

At Metaspins, we greatly value the journey and experience of our customers, which is why we prioritize it above all else.
To ensure a fun, safe, fair and enjoyable environment for everyone, we diligently adhere to our Terms & Conditions.

Our fraud detection team identified multiple accounts associated with your account, constituting a direct violation of our terms and conditions, particularly sections 8.1, 10.3.1, and 10.1.3. Furthermore, your engagement in bonus promotions across all linked accounts has contravened our policies.

Regrettably, due to these breaches, we are compelled to terminate your accounts and withhold any associated winnings.

Lastly we would like to emphasize that, as a loyal customer, you have previously received prompt payouts for all your previous winnings.

We trust this clarification provides insight into the circumstances at hand.

Sincerely,
Metaspins Customer Experience Team

[aleks86]

Hello, this casino metaspins scammed me with amounth more that 180 000 usdt.
They closed my account without any email or message.
And only when i tryied to come and play again, this moment I received message that account are disabled.
I player here and loosed a lot of money. Some week I was about -200k usd.
Now account closed and I do not know what to do.

I want to inform everyone that this casino are scammed.
I have same situation last year, when casino said that my account are related with someone other, but when i loosed balance aboutt 65000 usdt, they said that everything okay.
This time i put withdraw I do not loosed it. and now they want to steal this balance with some fake reason.

Dear aleks86,

At Metaspins, we greatly value the journey and experience of our customers, which is why we prioritize it above all else.
To ensure a fun, safe, fair and enjoyable environment for everyone, we diligently adhere to our Terms & Conditions.

Our fraud detection team identified multiple accounts associated with your account, constituting a direct violation of our terms and conditions, particularly sections 8.1, 10.3.1, and 10.1.3. Furthermore, your engagement in bonus promotions across all linked accounts has contravened our policies.

Regrettably, due to these breaches, we are compelled to terminate your accounts and withhold any associated winnings.

Lastly we would like to emphasize that, as a loyal customer, you have previously received prompt payouts for all your previous winnings.

We trust this clarification provides insight into the circumstances at hand.

Sincerely,
Metaspins Customer Experience Team

Yes, you steal money with fake reason about some associated accounts. I made deposit per month about 200-300 usdt, last two months about 100-200k every week. For what reason I need more accounts?
metaspins.com casino scam

where is your Michael vip escort service?

Week ago he wrote about congratulation you made withdraws more that 500k and now he can write that congratulation we steal 180k your winnings.

[aleks86]

manipulation, deception, delaying withdrawals. and in the end, just stolen 185,000 USD.
Before that, for more than six months they wrote to me that I was a VIP, and that since I play a lot (lose a lot of money), they gave me bonuses. but when I was lucky for the last two months, the casino just decided to steal the money at one point (I'm a gambler and "broke something"). how crazy is this. Keep in mind everyone, if you lose money then you are VIP. if you are lucky and make a withdrawal, the casino closes your account for any reason you can think of.
this all is about casino METASPINS

[aleks86]

https://freeimage.host/i/d3l4Ac7

last time when i had big amount of withdraws, we had same situation, but after few days I loosed this balance, and metaspins do not closed my account. Aftter 2-3 week they given me good bonus.
this is very smart scammers.

[holydarkness]

Dear aleks86,

At Metaspins, we greatly value the journey and experience of our customers, which is why we prioritize it above all else.
To ensure a fun, safe, fair and enjoyable environment for everyone, we diligently adhere to our Terms & Conditions.

Our fraud detection team identified multiple accounts associated with your account, constituting a direct violation of our terms and conditions, particularly sections 8.1, 10.3.1, and 10.1.3. Furthermore, your engagement in bonus promotions across all linked accounts has contravened our policies.

Regrettably, due to these breaches, we are compelled to terminate your accounts and withhold any associated winnings.

Lastly we would like to emphasize that, as a loyal customer, you have previously received prompt payouts for all your previous winnings.

We trust this clarification provides insight into the circumstances at hand.

Sincerely,
Metaspins Customer Experience Team

Thank you for coming back to this forum to resolve this matter.

If I may clarify, that statement above that you made, is it a final ruling [that OP's account got locked under strong findings that he multi-acc abuser] or if you perhaps accessed an old information? I'll really appreciate if you can check this internally and thoroughly with your security team and and confirm it here.

If we weight OP's latest screenshot, your platform seemingly asked for his clarification by October 2023, and given that his account got unlocked and he can still play long afterwards, it's safe to assume that he cleared that allegation.

[aleks86]

Dear aleks86,

At Metaspins, we greatly value the journey and experience of our customers, which is why we prioritize it above all else.
To ensure a fun, safe, fair and enjoyable environment for everyone, we diligently adhere to our Terms & Conditions.

Our fraud detection team identified multiple accounts associated with your account, constituting a direct violation of our terms and conditions, particularly sections 8.1, 10.3.1, and 10.1.3. Furthermore, your engagement in bonus promotions across all linked accounts has contravened our policies.

Regrettably, due to these breaches, we are compelled to terminate your accounts and withhold any associated winnings.

Lastly we would like to emphasize that, as a loyal customer, you have previously received prompt payouts for all your previous winnings.

We trust this clarification provides insight into the circumstances at hand.

Sincerely,
Metaspins Customer Experience Team

Thank you for coming back to this forum to resolve this matter.

If I may clarify, that statement above that you made, is it a final ruling [that OP's account got locked under strong findings that he multi-acc abuser] or if you perhaps accessed an old information? I'll really appreciate if you can check this internally and thoroughly with your security team and and confirm it here.

If we weight OP's latest screenshot, your platform seemingly asked for his clarification by October 2023, and given that his account got unlocked and he can still play long afterwards, it's safe to assume that he cleared that allegation.

After I loosed that time, they stopped to ask this one. BUT offered good bonuses, may be 5000 or 10000 usdt on my balance. Support do not asked somethign about some "accounts". They use this trick to scam players. I found other complains in last few days about absolutely same story. but with smaller amounts.

[holydarkness]

After I loosed that time, they stopped to ask this one. BUT offered good bonuses, may be 5000 or 10000 usdt on my balance. Support do not asked somethign about some "accounts". They use this trick to scam players. I found other complains in last few days about absolutely same story. but with smaller amounts.

Ok, so it's actually never cleared [be it through enhanced KYC or something else] and you've never prove their allegation to be wrong? Their accusation is simply went unaddressed. Your account was previously locked from withdrawal [instead of the whole account being inaccessible], and you use your balance to bets since you can't withdraw them, you lose big, and the situation with multi-acc simply vanished?

[aleks86]

After I loosed that time, they stopped to ask this one. BUT offered good bonuses, may be 5000 or 10000 usdt on my balance. Support do not asked somethign about some "accounts". They use this trick to scam players. I found other complains in last few days about absolutely same story. but with smaller amounts.

Ok, so it's actually never cleared [be it through enhanced KYC or something else] and you've never prove their allegation to be wrong? Their accusation is simply went unaddressed. Your account was previously locked from withdrawal [instead of the whole account being inaccessible], and you use your balance to bets since you can't withdraw them, you lose big, and the situation with multi-acc simply vanished?

you can see it there. what I wrote to them. he didn't answer that. I lost the balance then. In a few days. this time on Monday I won money and while they were playing for time, I didn’t play. and on 20 they decided that they would not withdraw, but would steal the entire amount. The account was closed for "verification". the results of the check are “far-fetched reasons”. Some kind of multi-accounts and other nonsense. I played 99% of the time in max bet. I make deposits of 10k, 50k. and it happened a couple of times at 70-80. It’s clear to anyone that I don’t need any multi-accounts.

the questions simply ceased to exist. I started playing further, and at one point they decided to steal the balance. I think they have a sense of impunity.

[aleks86]

I see new complaint on casino guru:
https://casino.guru/metaspins-casino-player-s-account-closed-due-to-alleged

this casino steal money from all players who make withdraws. absurd

[acroman08]

I see new complaint on casino guru:
https://casino.guru/metaspins-casino-player-s-account-closed-due-to-alleged

this casino steal money from all players who make withdraws. absurd

I am not siding with metaspin or you and I'm sorry and no offense but did you read the complaint you shared? the verdict of the complaint was unjustified because casino.guru found the evidence given by metaspin that the complainant broke the casino's terms and conditions to be sufficient. in short casino.guru finds the action metaspin made to be justified based on the evidence they shared with the casino.guru staff.