exch.cx holding funds and didn’t answer!

[Baadcaptain111]

[SOLVED] I sent 50 LTC to swap it in BTC at exch.cx the coins are confirmed already few hours ago. At the exch.cx site are the status still „waiting input“ I wrote already emails but didn’t got any answer..I tried also contact them at simplex…( i got scammed by an fake site )

[logfiles]

Sorry about the inconvenience the service outage has caused to you.

I don't think they are going to scam you. Perhaps they have a technical issue, they have had a few in the past few weeks, but the service has always gotten restored after a few days. Maybe you can give the support a few more hours to respond to the issue. This is what their representative in this forum said some days back.

1. We always respond support requests via email within 48 hours, but even if that time is exceeded, we never leave any exchange-related messages without a reply.

This is the ANN thread: https://bitcointalk.org/index.php?topic=577207

[_act_]

You will see my reply on the other thread as well. Follow what I posted there to contact their exch support. I posted this post to let you know that if exch has solved the issue for you, you can edit this thread topic title and write [solved] so that anyone that visit this thread can know that the problem has been solved.

[dkbit98]

I sent 50 LTC to swap it in BTC at exch.cx the coins are confirmed already few hours ago. At the exch.cx site are the status still „waiting input“ I wrote already emails but didn’t got any answer..I tried also contact them at simplex…

Are you sure that you used a real eXch website?
There are many phishing websites with different similar domains that scam people, and I always suggest confirming official website and using eXch onion link with Tor browser.
Bookmark links in your browser and never use g00gle search to find any service.

This is official links but you always verify for yourself:

Code:

http://hszyoqwrcp7cxlxnqmovp6vjvmnwj33g4wviuxqzq47emieaxjaperyd.onion/
https://exch.cx/
https://exch.pw/

[albon]

Are you sure that you used a real eXch website?
There are many phishing websites with different similar domains that scam people, and I always suggest confirming official website and using eXch onion link with Tor browser.[...]

It is clear that OP did not use the official site of exch and used one of the phishing sites, as he mentioned in his post in the following quote:

Just saw now … excx.ch scam site 🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️

Unfortunately, no one can help you now, OP, in recovering the 50 LTC that was stolen from you, as the mistake you made came from your side. Perhaps someone sent you this phishing site, or you found it in a search engine or one of the fraudulent ads. Be careful next time and only use official sites.

I have now reported the phishing domain to the registrar Netim via this [link], and I hope the site will be taken down as soon as possible so that the scammers who created it do not succeed again. I hope you all do the same.

[_act_]

I have now reported the phishing domain to the registrar Netim via this [link], and I hope the site will be taken down as soon as possible so that the scammers who created it do not succeed again. I hope you all do the same.

Good that you reported the site. From the exch official thread, paid2 posted that he reported the site also. Also some other people reported the site. The fake site has been taken down.



One of the important things to do is to use the original URL of a site. Scammers are using similar ones and clone the legit website in order to scam. It is good to avoid a scam like this.

[holydarkness]

To give more context --the way I understand it from reading both ANN thread and this one-- since OP's title is actually contain the correct and official site, the address OP accessed is not the one on his title, but rather excx.ch. They swapped the two characters, very easy to miss, and definitely a clever phishing idea.

[Rikafip]

@Baadcaptain111 Since you haven't actually used exch.cx and instead lost money via a fake website, it would be a good idea to rename your thread and lock it, as no one here can help you get your money back.

They swapped the two characters, very easy to miss, and definitely a clever phishing idea.

Yep, not a bad idea and its actually easy to miss it. All it takes is not being focused for a couple of minutes and your money is gone.

[BitcoinGirl.Club]

https://exch.cx/

I only knew about this one. The TLD is confusing to be honest.

[Stalker22]

Just saw now … excx.ch scam site 🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️

OP, how the hell did you end up on that fake exchange? Phishing scams are everywhere, but spilling the beans on how you got hooked might save others from getting burned.

I know crypto scams are running rampant on places like Telegram or email where anyone can reach out directly.  Its so important to double and triple check every site and link, even if it looks familiar.  And dont send your funds or enter your sensitive info unless 100% sure the site is the real deal.

[tabas]

OP edited the link and made it correctly, as everyone has said, he has been scammed by that fake exch. 
And OP posted it to the official exch.cx thread admitting that he was scammed. I am sorry for your loss OP.

OP, how the hell did you end up on that fake exchange? Phishing scams are everywhere, but spilling the beans on how you got hooked might save others from getting burned.

I may take a guess that it's either searched through Google and the algorithm shows the fake website through search results or OP just took a guess for the website assuming that the characters were correct. With this, how scammers do their trick by replacing one-two characters of domains of the websites they copy.

[logfiles]

Just saw now … excx.ch scam site 🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️

OP, how the hell did you end up on that fake exchange? Phishing scams are everywhere, but spilling the beans on how you got hooked might save others from getting burned.

He probably made a simple typo, which is so easy to make if you type hurriedly

You can see excx.ch vs exch.cx... Just a simple interchange of letters

I think there are more phishing domains that are similar to this. Unfortunately, someone will at one time fall for them if they are not keen and these scammers keep creating new ones.

[eXch]

This thread represents a false scam accusation targeting our service's (eXch) reputation, which is crystal clear since we have never attempted to scam anyone nor there are any confirmed scam reports ever existed in regards to our service.

Note that first of all that we consider a bare minimum for a user to provide a letter of guarantee to the public or a trusted forum member for a thread against us in this subforum (Scam Accusations) to be valid. Our service (eXch) provides letters of guarantee (a) to protect our users from any hypothetical scam by our service and (b) to protect ourselves from false scam accusations like this one. However, we have decided to make an exception and to not ignore this false scam accusation lacking any substantial proofs (mainly the valid letter of guarantee signed by our address 1P59vP5TNXAFRnQJvZSkwhYXejYW3teXch) but instead provide a reply.

Official response from eXch to address the accusation represented in this thread

The topic starter has contacted us via email on the same day as this thread was created in regards to a supposedly undetected 50 LTC deposit, receiving an answer from us 7 hours later, which will be attached to this message in spite of full transparency.


(Original link to the screenshot with 90 days expiry: https://oshi.at/DeUL.png)

After a brief message exchange via email, we have determined that this user have sent LTC to an address not existing in our system nor generated by it, which is a typical occurrence when somebody becomes a victim of a phishing website targeting eXch.

During the email conversation the user has confirmed they have used a domain that is not an official eXch domain, confirming the phishing scam.

By no means we are liable for any funds sent to addresses not issued by our system and we refuse to assume responsibility for such negligent actions by people using untrusted resources searching for services to exchange their funds (same for mistyped domain names).

We hereby ask moderators or administrators of this forum to edit the subject of this thread to a more appropriate subject indicating it's a phishing scam, because the current thread name misleadingly tips that somebody was scammed by our service.

We also ask moderators or administrators to lock this thread to avoid any further confusion and misleading information about our service.

[logfiles]

We hereby ask moderators or administrators of this forum to edit the subject of this thread to a more appropriate subject indicating it's a phishing scam, because the current thread name misleadingly tips that somebody was scammed by our service.

We also ask moderators or administrators to lock this thread to avoid any further confusion and misleading information about our service.

Mods are less likely to edit posts in such circumstances. I think OP can do this and at least mark the title of the topic are [Resolved] plus looking the thread as well. He was even online yesterday. Please try and contact him via PM or via your previous Email exchange before he logs out for good.