bookmaker refusing to do KYC in advance - fortune jack btw-

[Ojima-ojo]

It is precisely in difficult situations that it seems better to forget about the money lost, since the whole process of defending your rights in a dispute with the casino administration will inevitably turn into constant stress and endless writing of complaints and explanations. It is simply not worth the time you spend on it.
But of course, this applies to the case when we are talking about small, non-critical losses of your money because something with the gambling game or with the casino itself went wrong, as you expected.

If you can afford to lose your wins; it's okay to let it go if you suspect the casino might try to scam you. The best way to get back at them is to post a scam accusation to warn the community.. just like 1xbit. Although they’re still operational, their reputation is completely ruined.

Some gambler's won't want to accept the fact that a casino that is set out to scam you will fine every possible means to scam you at any point in time, because at some point one need to come to the realization that you move on regardless of how much of your money is on such a casino because you already suspected them to be scam.


Normally any reputable casino will just allow a gambler to verify they account as long as they can provides all the needed documents to pass through the verification stage.

[Russlenat]

Just make an exception and don't loose a valuable customer guys.

It’s hard to label someone as a valuable customer when they haven’t even started gambling yet. They’re just creating an account and reaching out to support to complete KYC before depositing $1k to play.

@biticoinplz has issued the right advice, I wonder why you downplayed it. And I suppose you are not referring to the OP itself because the guy did not just start the account with them but wanted to complete his KYC after years of operating with them.

See the post:

so i have account in fortunejack since years
never did kyc

This could be for any reason, every business owner must be prepared not to lose valuable customers, quality service is priceless. Contrary to your claim, all customers are valuable, those who do not even have much today might be your hugest patronage in the future, you don't downgrade anyone in business.

Okay, I might have missed that detail in the OP. I initially thought he wanted to complete KYC before depositing, but now I see he's been gambling with FJ for years. It is strange that he suddenly requests KYC now. Based on the screenshot posted, the support’s reply indicates they’ll only ask for KYC during withdrawal, which is pretty standard.

I’m not sure if OP is being completely truthful, as the screenshot seems like more reliable evidence. Plus, if he’s been gambling for years, it’s odd that he’d suddenly be concerned about KYC to avoid future issues. You get what I’m saying? Something about this situation seems a bit off.

[Hatchy]

so yeah sorry fortune jack, i will go somewhere else
i really find this behavior weird.
 

It's a good thing you ask mate. As most times alot of people don't usually consider these things before they sign up for any casino. They just deposit and end up causing trouble for them self when it gets to yh kyc part. The reply you got seems to me straight forward as most times casinos won't tell you about the kyc until you have requested a withdrawal which to me is not too good. As most people don't know if their country is restricted from doing kyc on their platforms. It's better to just let them know before withdrawal so there won't be much issues but I guess this is a norms to let people fall for the kyc issues.

[Botnake]

As most people don't know if their country is restricted from doing kyc on their platforms. It's better to just let them know before withdrawal so there won't be much issues but I guess this is a norms to let people fall for the kyc issues.

That doesn't make sense--if you can't access the casino, it likely means your country is restricted. If the casino still allows you to access it despite restrictions, then it could be a scam, misleading users. There's nothing wrong with asking for an advance KYC, but casinos have their protocols, and as long as they’re not breaking any laws, they shouldn’t be unfairly criticized or have their reputation destroyed. After all, we’re all bound by legal guidelines.