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Author Topic: bookmaker refusing to do KYC in advance - fortune jack btw-  (Read 1016 times)
mak013
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August 13, 2024, 10:48:52 AM
 #121


To avoid cheating, I advise anyone to run as far as their legs can take them away from the casinos that will not allow them to complete the KYC when they are ready. No serious company would do that.
I think that in some cases, even large casinos with good recommendations from clients may, for some purpose, refuse the client’s request to confirm his identity through the KYC verification procedure.  There may be several reasons.
 First of all, it is impossible to ensure guaranteed storage of confidential data, or more precisely, the lack of appropriate documents from authorized authorities for the collection of personal data. 
The reason could be, for example, a recent hacking by hackers of the specified database of clients of this casino.  And there are several more reasons for refusing to accept client KYC data from the casino side.  I won't list them. 
So overall I don't see anything particularly strange about the issue being discussed in this thread. You just need to look at this issue from the side of casino administrators, and not from the side of player clients.
I can`t agree with you. If they have problems with security, why they KYC during withdraw? I don`t see any reason why they refuse too KYC someone. If they don`t sure in their security system - they can just mark the gambler as KYCed without holding his documents.
I have the same opinion: if the casino reject the KYC - they are ready to cheat you any way. May be not to steal your money, but at least to try to freeze it.

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EarnOnVictor
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August 13, 2024, 03:10:52 PM
 #122

What I can say about your reply is that you do not have a psychological thought about this. Wait a minute, this casino we are talking about, have you taken your time to learn about their reviews online? Maybe you will be doubtful of the preservation of their reputation as you mentioned because they barely have it high.

~snip~

What online review sites I should look to know their reputation? I think the forum itself is more reliable than any online reviews, and as AFAIK, FJ doesn't have a negative feedback on their account hence it can be assume that they are not scammers.  And again, why is it a big deal to everyone, as if FJ is trying to scam or something. I like to quote their reply and you can check when you click on the first page.

"Sadly you cannot pass KYC in advance"..
" You will be asked to pass it after withdrawal request"...


What's wrong with that? just pass after withdrawal request, problem solved.
Wrong is that i have to spend time for KYC and i want my money right now. Wrong is that i can be mistaken in some data and the KYC will find it. I don`t want to know about it in the moment when i`m getting my prize.
The OP is wise man, he tries to minimize risks and casino refuse him. After such refuse i can suppose that casino want to cheat with me in any way during the KYC.

I think that the gambler will not have problem with KYC, FJ is well known casino. But if i want to exclude any mistakes and don`t waste time - i want to have an opportunity to KYC when i want.
You are wise my friend and this shows that you are getting the point, unlike many other people. It is easy for them to side with the casino and turn a blind eye since they are not a victim yet, but they will start complaining bitterly when an issue later arises due to their inability to complete their KYC and their money is hooked with the casinos.

For God's sake, any right-thinking person should know that casinos have no reason for not preparing for the lawful KYC completion but tell the customer to wait until they invite them for it. I wonder why people like to find excuses for everything. There is nothing better than completing your KYC immediately after you register with casinos to avoid having issues when you want to move your money out. This is so inconvenient if the documents to complete it are not immediately at your disposal if the KYC is delayed or if the casino starts frustrating you with the rejection of the documents no matter what you do and the best quality you provided them.

So many casinos are doing that just for their selfish reasons and completing the KYC promptly may still save the customer from all that.

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mak013
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August 14, 2024, 12:06:46 PM
 #123

Wrong is that i have to spend time for KYC and i want my money right now. Wrong is that i can be mistaken in some data and the KYC will find it. I don`t want to know about it in the moment when i`m getting my prize.
The OP is wise man, he tries to minimize risks and casino refuse him. After such refuse i can suppose that casino want to cheat with me in any way during the KYC.

I think that the gambler will not have problem with KYC, FJ is well known casino. But if i want to exclude any mistakes and don`t waste time - i want to have an opportunity to KYC when i want.
You are wise my friend and this shows that you are getting the point, unlike many other people. It is easy for them to side with the casino and turn a blind eye since they are not a victim yet, but they will start complaining bitterly when an issue later arises due to their inability to complete their KYC and their money is hooked with the casinos.

For God's sake, any right-thinking person should know that casinos have no reason for not preparing for the lawful KYC completion but tell the customer to wait until they invite them for it. I wonder why people like to find excuses for everything. There is nothing better than completing your KYC immediately after you register with casinos to avoid having issues when you want to move your money out. This is so inconvenient if the documents to complete it are not immediately at your disposal if the KYC is delayed or if the casino starts frustrating you with the rejection of the documents no matter what you do and the best quality you provided them.

So many casinos are doing that just for their selfish reasons and completing the KYC promptly may still save the customer from all that.
Exactly! They say that they don`t KYC everybody during the registration to give an opportunity to bet instantly, they save gamblers time. But why they don`t give an opportunity to KYC gambler himself when he has time? It looks at least strange.
I try not to bet big bets until i KYCed, so it isn`t a big problem for me, but it doesn`t mean that there is no problem with it.

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Haunebu
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August 14, 2024, 02:43:53 PM
 #124

In fact, the example you mentioned is just another reason why casinos should let users verify their accounts in advance even before making their first deposit, not the opposite.
If the user is going to use someone else's documents to verify his account then it will be easier for the casino to spot that by asking him to reverify his identity when he is not ready for it (random crosschecks)..
This whole case is a totally weird situation frankly speaking since casinos usually happily agree to such requests since they aren't really losing anything and they can make sure that the gambler in question is legit.

Anyway, op should check out popular rival sites instead since they would most likely agree to his request wholeheartedly.

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August 14, 2024, 02:48:04 PM
 #125


To avoid cheating, I advise anyone to run as far as their legs can take them away from the casinos that will not allow them to complete the KYC when they are ready. No serious company would do that.
I think that in some cases, even large casinos with good recommendations from clients may, for some purpose, refuse the client’s request to confirm his identity through the KYC verification procedure.  There may be several reasons.
 First of all, it is impossible to ensure guaranteed storage of confidential data, or more precisely, the lack of appropriate documents from authorized authorities for the collection of personal data. 
The reason could be, for example, a recent hacking by hackers of the specified database of clients of this casino.  And there are several more reasons for refusing to accept client KYC data from the casino side.  I won't list them. 
So overall I don't see anything particularly strange about the issue being discussed in this thread. You just need to look at this issue from the side of casino administrators, and not from the side of player clients.
I can`t agree with you. If they have problems with security, why they KYC during withdraw? I don`t see any reason why they refuse too KYC someone. If they don`t sure in their security system - they can just mark the gambler as KYCed without holding his documents.
I have the same opinion: if the casino reject the KYC - they are ready to cheat you any way. May be not to steal your money, but at least to try to freeze it.
Marking KYC-ed without saving the client’s documents is simply meaningless simply for the reason that the casino cannot guarantee that they are interacting with a specific person who is their client and has previously submitted some documents.  In general, such a mark does not mean anything at all in case of substitution or sale or hacking of an account.  

As for KYC when withdrawing money from a casino deposit to a client’s account, as I understand it, OP does not say anything about such a requirement.  It is quite possible that he plays without any verification at all, anonymously.  
By the way, anonymity when playing in online casinos using cryptocurrencies is a very important need and is in demand by millions of players around the world.  Such a service is necessary for many reasons, among which there may be government prohibitions and personal reasons and many other reasons to hide one’s identity.

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August 15, 2024, 08:28:45 AM
 #126


To avoid cheating, I advise anyone to run as far as their legs can take them away from the casinos that will not allow them to complete the KYC when they are ready. No serious company would do that.
I think that in some cases, even large casinos with good recommendations from clients may, for some purpose, refuse the client’s request to confirm his identity through the KYC verification procedure.  There may be several reasons.
 First of all, it is impossible to ensure guaranteed storage of confidential data, or more precisely, the lack of appropriate documents from authorized authorities for the collection of personal data. 
The reason could be, for example, a recent hacking by hackers of the specified database of clients of this casino.  And there are several more reasons for refusing to accept client KYC data from the casino side.  I won't list them. 
So overall I don't see anything particularly strange about the issue being discussed in this thread. You just need to look at this issue from the side of casino administrators, and not from the side of player clients.
I can`t agree with you. If they have problems with security, why they KYC during withdraw? I don`t see any reason why they refuse too KYC someone. If they don`t sure in their security system - they can just mark the gambler as KYCed without holding his documents.
I have the same opinion: if the casino reject the KYC - they are ready to cheat you any way. May be not to steal your money, but at least to try to freeze it.
Marking KYC-ed without saving the client’s documents is simply meaningless simply for the reason that the casino cannot guarantee that they are interacting with a specific person who is their client and has previously submitted some documents.  In general, such a mark does not mean anything at all in case of substitution or sale or hacking of an account.
If a casino could fake it that way, then the casino is not serious. I wonder why a duly registered and regulated casino will fake it, they will surely be fined heavily if caught. Besides, don't you think that we should not find excuses for these casinos? Any serious company would always come prepared and part of what the regulators do is to know that you are adequate for the service you claim you offer. This is one of them, so they don't dare it unless they are faking regulations. Your capacity must reflect your customer base, otherwise, downsize.

Quote
As for KYC when withdrawing money from a casino deposit to a client’s account, as I understand it, OP does not say anything about such a requirement.  It is quite possible that he plays without any verification at all, anonymously.  
By the way, anonymity when playing in online casinos using cryptocurrencies is a very important need and is in demand by millions of players around the world.  Such a service is necessary for many reasons, among which there may be government prohibitions and personal reasons and many other reasons to hide one’s identity.
If you read the OP well, you would detect that this guy doesn't care about anonymity but wants to complete the KYC as and when due. But unfortunately, it's the casino delaying him. Also, you do not have to wait till you start having withdrawal issues with the casino due to your inability to do the KYC on time, that's our plight here. They must not disallow a willing customer in a way that might cause issues for him in the future.

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August 15, 2024, 06:03:21 PM
 #127

I can`t agree with you. If they have problems with security, why they KYC during withdraw? I don`t see any reason why they refuse too KYC someone. If they don`t sure in their security system - they can just mark the gambler as KYCed without holding his documents.
I have the same opinion: if the casino reject the KYC - they are ready to cheat you any way. May be not to steal your money, but at least to try to freeze it.
Marking KYC-ed without saving the client’s documents is simply meaningless simply for the reason that the casino cannot guarantee that they are interacting with a specific person who is their client and has previously submitted some documents.  In general, such a mark does not mean anything at all in case of substitution or sale or hacking of an account.  

As for KYC when withdrawing money from a casino deposit to a client’s account, as I understand it, OP does not say anything about such a requirement.  It is quite possible that he plays without any verification at all, anonymously.  
By the way, anonymity when playing in online casinos using cryptocurrencies is a very important need and is in demand by millions of players around the world.  Such a service is necessary for many reasons, among which there may be government prohibitions and personal reasons and many other reasons to hide one’s identity.
Saved documents willn`t protect from such situations anyway if the account is KYCed. In both situations security has to ask KYC again.

The OP doesn`t withdraw money, but the support answered that he will be KYCed after withdraw request. You can see it on the screenshot in the first message.

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August 15, 2024, 09:46:13 PM
 #128

I can`t agree with you. If they have problems with security, why they KYC during withdraw? I don`t see any reason why they refuse too KYC someone. If they don`t sure in their security system - they can just mark the gambler as KYCed without holding his documents.
I have the same opinion: if the casino reject the KYC - they are ready to cheat you any way. May be not to steal your money, but at least to try to freeze it.
Marking KYC-ed without saving the client’s documents is simply meaningless simply for the reason that the casino cannot guarantee that they are interacting with a specific person who is their client and has previously submitted some documents.  In general, such a mark does not mean anything at all in case of substitution or sale or hacking of an account.  

As for KYC when withdrawing money from a casino deposit to a client’s account, as I understand it, OP does not say anything about such a requirement.  It is quite possible that he plays without any verification at all, anonymously.  
By the way, anonymity when playing in online casinos using cryptocurrencies is a very important need and is in demand by millions of players around the world.  Such a service is necessary for many reasons, among which there may be government prohibitions and personal reasons and many other reasons to hide one’s identity.
Saved documents willn`t protect from such situations anyway if the account is KYCed. In both situations security has to ask KYC again.

The OP doesn`t withdraw money, but the support answered that he will be KYCed after withdraw request. You can see it on the screenshot in the first message.
Can you imagine the labor costs of the support service itself to check clients’ KYC documents?  It is not in vain that if we are talking about small amounts, then it is not even reasonable to carry out such checks simply for reasons of how the business functions.  How many employees does it take to do this?  And how much should they be paid?  If you figure out what’s what, then it’s better for business to send everyone away from checks and verification.  But they are apparently forced to keep such employees due to compliance with legal requirements and regulatory guidelines.

 I actually didn't look at the scans.  Then, of course, this is exactly the case when the casino simply reduces the labor costs of employees by minimizing their workload by checking personal data in the case when it is not clear what amounts this client will actually play with.  If the amounts are small, then there is nothing to check.  And if he doesn’t win big, then the check is also unnecessary. 
That's pretty much what I think.  In short, the casino simply saves on the unproductive costs of employee salaries.  That's it.

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August 15, 2024, 10:17:54 PM
 #129

This whole case is a totally weird situation frankly speaking since casinos usually happily agree to such requests since they aren't really losing anything and they can make sure that the gambler in question is legit.

Anyway, op should check out popular rival sites instead since they would most likely agree to his request wholeheartedly.
But on the other hand, he's not allowed to do that in advance. I think one way to push the casino to give him that advance KYC is by depositing quite larger amount. He'd sure gonna get that request for him coming to get KYCed and when he starts to withdraw that by just playing few games, he'd have it for sure.

Exactly! They say that they don`t KYC everybody during the registration to give an opportunity to bet instantly, they save gamblers time. But why they don`t give an opportunity to KYC gambler himself when he has time? It looks at least strange.
I try not to bet big bets until i KYCed, so it isn`t a big problem for me, but it doesn`t mean that there is no problem with it.
Reading everyone's most recent post about this topic has all with sense to be honest. The part speculating for the casinos also has a sense and as well as for OP and any gambler that would like to advance KYC. It's interesting that we're all open having that thought of both saving resources and no one's wrong to be honest.

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August 16, 2024, 08:57:24 AM
 #130

I can`t agree with you. If they have problems with security, why they KYC during withdraw? I don`t see any reason why they refuse too KYC someone. If they don`t sure in their security system - they can just mark the gambler as KYCed without holding his documents.
I have the same opinion: if the casino reject the KYC - they are ready to cheat you any way. May be not to steal your money, but at least to try to freeze it.
Marking KYC-ed without saving the client’s documents is simply meaningless simply for the reason that the casino cannot guarantee that they are interacting with a specific person who is their client and has previously submitted some documents.  In general, such a mark does not mean anything at all in case of substitution or sale or hacking of an account.  

As for KYC when withdrawing money from a casino deposit to a client’s account, as I understand it, OP does not say anything about such a requirement.  It is quite possible that he plays without any verification at all, anonymously.  
By the way, anonymity when playing in online casinos using cryptocurrencies is a very important need and is in demand by millions of players around the world.  Such a service is necessary for many reasons, among which there may be government prohibitions and personal reasons and many other reasons to hide one’s identity.
Saved documents willn`t protect from such situations anyway if the account is KYCed. In both situations security has to ask KYC again.

The OP doesn`t withdraw money, but the support answered that he will be KYCed after withdraw request. You can see it on the screenshot in the first message.
Can you imagine the labor costs of the support service itself to check clients’ KYC documents?
I don't believe you are saying this bro, the labour costs? If a company is not ready, why start it? And why would I go for a quackery casino? We should not find excuses for this act and what you stated above is more reason for an intending customer to fear them because they are not just prepared. Your position also means that they could later have a liquidity problem if they couldn't hire the right regular staff and other experts to merely verify documents for them. It could only mean that the money of the customer is not safe with them, so you are only "adding salt to their injury" if that is the case.

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August 16, 2024, 01:36:39 PM
 #131

What I can say about your reply is that you do not have a psychological thought about this. Wait a minute, this casino we are talking about, have you taken your time to learn about their reviews online? Maybe you will be doubtful of the preservation of their reputation as you mentioned because they barely have it high.

~snip~

What online review sites I should look to know their reputation? I think the forum itself is more reliable than any online reviews, and as AFAIK, FJ doesn't have a negative feedback on their account hence it can be assume that they are not scammers.  And again, why is it a big deal to everyone, as if FJ is trying to scam or something. I like to quote their reply and you can check when you click on the first page.

"Sadly you cannot pass KYC in advance"..
" You will be asked to pass it after withdrawal request"...


What's wrong with that? just pass after withdrawal request, problem solved.
Wrong is that i have to spend time for KYC and i want my money right now. Wrong is that i can be mistaken in some data and the KYC will find it. I don`t want to know about it in the moment when i`m getting my prize.
The OP is wise man, he tries to minimize risks and casino refuse him. After such refuse i can suppose that casino want to cheat with me in any way during the KYC.

I think that the gambler will not have problem with KYC, FJ is well known casino. But if i want to exclude any mistakes and don`t waste time - i want to have an opportunity to KYC when i want.

You can always minimize the risk even without submitting KYC information initially. Since they state that KYC will only be required after a withdrawal request, you could start by depositing the minimum amount. If you win, try to withdraw and see if they allow you to pass the KYC process. If they refuse or create unnecessary hurdles, that’s when you should consider raising a scam accusation against them for not being true to their claims.

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August 16, 2024, 03:02:28 PM
 #132

Wrong is that i have to spend time for KYC and i want my money right now. Wrong is that i can be mistaken in some data and the KYC will find it. I don`t want to know about it in the moment when i`m getting my prize.
The OP is wise man, he tries to minimize risks and casino refuse him. After such refuse i can suppose that casino want to cheat with me in any way during the KYC.

I think that the gambler will not have problem with KYC, FJ is well known casino. But if i want to exclude any mistakes and don`t waste time - i want to have an opportunity to KYC when i want.

You can always minimize the risk even without submitting KYC information initially. Since they state that KYC will only be required after a withdrawal request, you could start by depositing the minimum amount. If you win, try to withdraw and see if they allow you to pass the KYC process. If they refuse or create unnecessary hurdles, that’s when you should consider raising a scam accusation against them for not being true to their claims.
Yeah, i know about it. And it is recommendation i gave the OP if he decides to stay here: make several small deposit and withdrawal until he will be KYCed. But i don`t think that it is a reason to scam accusation - they don`t cheat with you and you will be KYCed after one of the withdrawals. And as the result anyway i lose time - i can`t bet big bets before being KYCed or i have to spend time when i get prize.

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August 16, 2024, 04:55:30 PM
 #133

I can`t agree with you. If they have problems with security, why they KYC during withdraw? I don`t see any reason why they refuse too KYC someone. If they don`t sure in their security system - they can just mark the gambler as KYCed without holding his documents.
I have the same opinion: if the casino reject the KYC - they are ready to cheat you any way. May be not to steal your money, but at least to try to freeze it.
Marking KYC-ed without saving the client’s documents is simply meaningless simply for the reason that the casino cannot guarantee that they are interacting with a specific person who is their client and has previously submitted some documents.  In general, such a mark does not mean anything at all in case of substitution or sale or hacking of an account.  

As for KYC when withdrawing money from a casino deposit to a client’s account, as I understand it, OP does not say anything about such a requirement.  It is quite possible that he plays without any verification at all, anonymously.  
By the way, anonymity when playing in online casinos using cryptocurrencies is a very important need and is in demand by millions of players around the world.  Such a service is necessary for many reasons, among which there may be government prohibitions and personal reasons and many other reasons to hide one’s identity.
Saved documents willn`t protect from such situations anyway if the account is KYCed. In both situations security has to ask KYC again.

The OP doesn`t withdraw money, but the support answered that he will be KYCed after withdraw request. You can see it on the screenshot in the first message.
Can you imagine the labor costs of the support service itself to check clients’ KYC documents?
I don't believe you are saying this bro, the labour costs? If a company is not ready, why start it? And why would I go for a quackery casino? We should not find excuses for this act and what you stated above is more reason for an intending customer to fear them because they are not just prepared. Your position also means that they could later have a liquidity problem if they couldn't hire the right regular staff and other experts to merely verify documents for them. It could only mean that the money of the customer is not safe with them, so you are only "adding salt to their injury" if that is the case.
In any case, collecting and storing clients’ personal data is quite expensive. 
Imagine that you have to collect data, check it, verify it, and then store it not just as a regular database, but as a database with limited access.  We need specialists in these matters.  I think that for many casinos, the casino itself spends even more money on maintaining a confidential customer database and protecting them from hacking than on developing the software for their games.  So you are mistaken if you think that ensuring KYC is so simple and cheap. 
And don’t forget that leakage of personal data still happens quite often, and hackers and simply corrupt employees are diligently and constantly doing this.  And besides, knowledge of your real personal data, even from a large, well-known casino, is never a 100% guarantee against potential problems with the withdrawal of your winnings, especially if you win a lot of money.

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August 17, 2024, 04:09:20 AM
 #134

Wrong is that i have to spend time for KYC and i want my money right now. Wrong is that i can be mistaken in some data and the KYC will find it. I don`t want to know about it in the moment when i`m getting my prize.
The OP is wise man, he tries to minimize risks and casino refuse him. After such refuse i can suppose that casino want to cheat with me in any way during the KYC.

I think that the gambler will not have problem with KYC, FJ is well known casino. But if i want to exclude any mistakes and don`t waste time - i want to have an opportunity to KYC when i want.

You can always minimize the risk even without submitting KYC information initially. Since they state that KYC will only be required after a withdrawal request, you could start by depositing the minimum amount. If you win, try to withdraw and see if they allow you to pass the KYC process. If they refuse or create unnecessary hurdles, that’s when you should consider raising a scam accusation against them for not being true to their claims.
Yeah, i know about it. And it is recommendation i gave the OP if he decides to stay here: make several small deposit and withdrawal until he will be KYCed. But i don`t think that it is a reason to scam accusation - they don`t cheat with you and you will be KYCed after one of the withdrawals. And as the result anyway i lose time - i can`t bet big bets before being KYCed or i have to spend time when i get prize.
The reply doesn’t specify how much needs to be withdrawn before KYC is required, so it might be a good idea to follow up with support to get your account KYC-verified as soon as you make your first withdrawal. This isn’t a scam accusation yet, OP was just expressing concern or sharing that a certain casino doesn’t allow for advance KYC.

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August 17, 2024, 05:01:52 AM
 #135

In fact, the example you mentioned is just another reason why casinos should let users verify their accounts in advance even before making their first deposit, not the opposite.
If the user is going to use someone else's documents to verify his account then it will be easier for the casino to spot that by asking him to reverify his identity when he is not ready for it (random crosschecks)..
This whole case is a totally weird situation frankly speaking since casinos usually happily agree to such requests since they aren't really losing anything and they can make sure that the gambler in question is legit.

Anyway, op should check out popular rival sites instead since they would most likely agree to his request wholeheartedly.
Well, kyc itself have become a big business on its own I guess, but still, I believe it's something that every casino should allow a player to go through when ever he or she wishes, like for example, I've mentioned here a couple of times that when I kyced on Stake.com, I didn't wait for them to ask me to, in fact, I decided to submit my document immediately after I registered, and I was verified on the first try, even when I haven't deposited a dime to my account; Let alone playing any game.

I recommend exactly the same thing as you did recommend, op should look for another and better casino where he will be allowed to kyc immediately after registration if he wants to, kyc is not something that a casino should make difficult for customers, a customer should be allowed to submit his or her documents to get verified at any time he or she wants, whether or not he requested a withdrawal.

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August 18, 2024, 01:39:51 PM
 #136

I can`t agree with you. If they have problems with security, why they KYC during withdraw? I don`t see any reason why they refuse too KYC someone. If they don`t sure in their security system - they can just mark the gambler as KYCed without holding his documents.
I have the same opinion: if the casino reject the KYC - they are ready to cheat you any way. May be not to steal your money, but at least to try to freeze it.
Marking KYC-ed without saving the client’s documents is simply meaningless simply for the reason that the casino cannot guarantee that they are interacting with a specific person who is their client and has previously submitted some documents.  In general, such a mark does not mean anything at all in case of substitution or sale or hacking of an account.  

As for KYC when withdrawing money from a casino deposit to a client’s account, as I understand it, OP does not say anything about such a requirement.  It is quite possible that he plays without any verification at all, anonymously.  
By the way, anonymity when playing in online casinos using cryptocurrencies is a very important need and is in demand by millions of players around the world.  Such a service is necessary for many reasons, among which there may be government prohibitions and personal reasons and many other reasons to hide one’s identity.
Saved documents willn`t protect from such situations anyway if the account is KYCed. In both situations security has to ask KYC again.

The OP doesn`t withdraw money, but the support answered that he will be KYCed after withdraw request. You can see it on the screenshot in the first message.
Can you imagine the labor costs of the support service itself to check clients’ KYC documents?
I don't believe you are saying this bro, the labour costs? If a company is not ready, why start it? And why would I go for a quackery casino? We should not find excuses for this act and what you stated above is more reason for an intending customer to fear them because they are not just prepared. Your position also means that they could later have a liquidity problem if they couldn't hire the right regular staff and other experts to merely verify documents for them. It could only mean that the money of the customer is not safe with them, so you are only "adding salt to their injury" if that is the case.
In any case, collecting and storing clients’ personal data is quite expensive. 
Imagine that you have to collect data, check it, verify it, and then store it not just as a regular database, but as a database with limited access.  We need specialists in these matters.  I think that for many casinos, the casino itself spends even more money on maintaining a confidential customer database and protecting them from hacking than on developing the software for their games.  So you are mistaken if you think that ensuring KYC is so simple and cheap. 
I quite understand the school of thought you are bringing this from but what you do not realise is that it is not right. If you are not ready, you are not ready, and more ways how a casino that is not truly regulated can be detected. No casino can give a standard regulator an excuse you are making, it's either you suspend your casino establishment time till a later date when all needed requirements are met or you obey the regulation and the law of the country where you domicile. This is not an informal setting as you take it if authorities are involved.

Think of it, why is this request of FJ strange with many people commenting to the point that some users called it "weird?" That means it is not common. We should not find excuses for what is not good or unprofessional, why are other casinos not doing the same? Common!!! It's fine if FJ is not a KYC casino, everyone would relax, but it is a KYC casino. For someone wanting to do a lawful KYC with it and FJ postponing it for a day that is not even determined is unacceptable. Every serious company will be prepared for what the law requires of them and completing the KYC of their customer is the least of what to expect from a casino but I wonder why you believe it's fine.

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August 18, 2024, 01:44:49 PM
 #137

This whole case is a totally weird situation frankly speaking since casinos usually happily agree to such requests since they aren't really losing anything and they can make sure that the gambler in question is legit.

Anyway, op should check out popular rival sites instead since they would most likely agree to his request wholeheartedly.

I remember reading of the comment of casino representatives about KYC. They usually hire 3rd party to do the KYC for them since they are not allowed to do it by themselves so they only ask KYC on users that shown activity worthy to be check using the AML guidelines.

They are paying for every user who done KYC to the 3rd party KYC provider. I’m not sure how the KYC setup of every casino but maybe FJ is using this same setup that’s why they don’t want to do advance KYC unless it’s already necessary.

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August 18, 2024, 01:56:26 PM
 #138

Think of it, why is this request of FJ strange with many people commenting to the point that some users called it "weird?" That means it is not common.
Again, it's not weird. You are a gambler, and you gamble with FJ, so you follow the TOS. We can try to make this discussion more objective by basing it on the TOS.
https://fortunejack.com/faq/terms_and_conditions
Quote
CUSTOMER DUE DILIGENCE

8.1. In order to identify and verify the End User, mitigate the risks of money laundering and terrorism financing, examine the legality of source of funds used by the End User in the Gaming Services, as well as, check whether the End User complies with the terms of the present Agreement, the Company shall have the right to use any and all Customer due diligence measures (the “CDD” or “CDD Measures”) and KYC (“know your client”) procedures (the “KYC Procedures”) and You are obliged to comply with any and all such requests of the Company in due and timely manner. This rule applies to any User making any transaction to or from his/her Account in fiat or crypto currency.

Did you read the part about the "timely manner"? It's the company that will request KYC, not you (the gambler) dictating when they should do it. I think it's fine to request an advance KYC, but you can't force them if they don't accept it. It's written in the terms, which you agreed to when you signed up.

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August 18, 2024, 02:08:27 PM
 #139

I remember reading of the comment of casino representatives about KYC. They usually hire 3rd party to do the KYC for them since they are not allowed to do it by themselves so they only ask KYC on users that shown activity worthy to be check using the AML guidelines.

They are paying for every user who done KYC to the 3rd party KYC provider. I’m not sure how the KYC setup of every casino but maybe FJ is using this same setup that’s why they don’t want to do advance KYC unless it’s already necessary.
I just found out that casinos use third party services to verify KYC data from users, based on searches that there are articles that bring up companies providing services for data verification even including facial scanning biometrics and others.

I think there is an internal casino team handling user data verification services but if they use another company then the casino should post a partnership page or section on the website if they work with another company. However, are the companies legal because they have thousands of KYC data stores of casino users?

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August 18, 2024, 03:00:05 PM
 #140

Yeah, i know about it. And it is recommendation i gave the OP if he decides to stay here: make several small deposit and withdrawal until he will be KYCed. But i don`t think that it is a reason to scam accusation - they don`t cheat with you and you will be KYCed after one of the withdrawals. And as the result anyway i lose time - i can`t bet big bets before being KYCed or i have to spend time when i get prize.
The reply doesn’t specify how much needs to be withdrawn before KYC is required, so it might be a good idea to follow up with support to get your account KYC-verified as soon as you make your first withdrawal. This isn’t a scam accusation yet, OP was just expressing concern or sharing that a certain casino doesn’t allow for advance KYC.
The support gave an answer. That`s why there is such a thread here. I understand your idea, to ask about KYC again after withdrawal, but i think the answer will be the same. Also, the OP told that he don`t want to use casino with such rules. The result of their rules is that they lost a gambler.
I always say that we have only one opportunity to vote again such rules - our money.

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