juicer07 (OP)
Newbie
 Offline
Activity: 42
Merit: 0
|
 |
July 31, 2024, 09:45:06 PM |
|
Update as of 08/01/2024, still pending provider.
Last time I had to wait for provider, it took about 6 days.
It has now been 7 days for this case.
|
|
|
|
|
juicer07 (OP)
Newbie
Offline
Activity: 42
Merit: 0
|
|
August 01, 2024, 09:04:17 AM |
|
Hey @Rollbit Razer, can we take a second look or a follow up on the review? It might be the same case as this guy where the provider replied but the team missed the update https://bitcointalk.org/index.php?topic=5457538.0Bumping this up as the review is over 7 days already. Last time I had a review like this it only took 5-6 days at most. Thank you! If @holydarkness can send a message to Razer, I can't seem to message him as I am a newbie -- would be greatly appreciated. Hi juicer07, This one is pending a review by Evolution, which I can see you've already been informed about via our support. Once their review is finished, you'll receive an update via the existing ticket! Thanks for your patience in the meantime  - Razer |
|
|
|
|
holydarkness
Legendary
Offline
Activity: 2618
Merit: 1456
Yes, I'm an asshole
|
|
August 01, 2024, 09:58:20 AM |
|
[...]
If @holydarkness can send a message to Razer, I can't seem to message him as I am a newbie -- would be greatly appreciated.
Hi, I'm about to send Razer a PM notifying him about a case. So, sure, yes, I'll make sure I mentioned your situation too and ask him to check with his team and perhaps address us with [any] update here himself. |
|
|
|
juicer07 (OP)
Newbie
Offline
Activity: 42
Merit: 0
|
|
August 01, 2024, 10:53:29 AM |
|
Thanks @holydarkness! I also asked support if they can re-escalate the case. UPDATE: They said it was re-escalated as well! LINK: https://imgur.com/a/BqNSJkJ[...]
If @holydarkness can send a message to Razer, I can't seem to message him as I am a newbie -- would be greatly appreciated.
Hi, I'm about to send Razer a PM notifying him about a case. So, sure, yes, I'll make sure I mentioned your situation too and ask him to check with his team and perhaps address us with [any] update here himself. |
|
|
|
|
Rollbit Razer
Copper Member
Member
Offline
Activity: 84
Merit: 51
|
|
August 01, 2024, 02:02:33 PM |
|
Hey there,
Just following up to confirm this is pending third-party provider, as you've been told numerous times via support.
We appreciate your patience during such reviews and regret that some take longer!
Thanks,
Razer
|
Rollbit - Crypto's Most Rewarding Casino & Trading platform 👑
|
|
|
juicer07 (OP)
Newbie
Offline
Activity: 42
Merit: 0
|
|
August 01, 2024, 03:51:09 PM |
|
Appreciate it Razer! Yeah I keep following up -- apologies. Appreciate the patience from you guys as well! Hey there,
Just following up to confirm this is pending third-party provider, as you've been told numerous times via support.
We appreciate your patience during such reviews and regret that some take longer!
Thanks,
Razer
|
|
|
|
|
ryzaadit
Legendary
Offline
Activity: 2562
Merit: 1243
|
|
August 02, 2024, 02:26:43 PM |
|
-snip-
Yaps, we are both on the same page. To be honest, I really hear these (provider check) recently. I never knew about these, cause we think every case of (Live casino) mostly being handled LIVE and based on watching any youtube video or our own experience. Void bet or miss dealt always getting fixed either the miss dealt card is being fixed or void the bet (the balance from void bet is also refunded after the bet is being cancel). So, just my own perspective, it's kinda absurd. Hopefully your issue can be fixed. |
|
|
|
juicer07 (OP)
Newbie
Offline
Activity: 42
Merit: 0
|
|
August 02, 2024, 06:13:10 PM |
|
I hope so too. This wait is taking a while. -snip-
Yaps, we are both on the same page. To be honest, I really hear these (provider check) recently. I never knew about these, cause we think every case of (Live casino) mostly being handled LIVE and based on watching any youtube video or our own experience. Void bet or miss dealt always getting fixed either the miss dealt card is being fixed or void the bet (the balance from void bet is also refunded after the bet is being cancel). So, just my own perspective, it's kinda absurd. Hopefully your issue can be fixed. |
|
|
|
|
juicer07 (OP)
Newbie
Offline
Activity: 42
Merit: 0
|
|
August 03, 2024, 02:04:12 AM |
|
UPDATE AS OF 08/03/2024: Still pending provider/Evolution
|
|
|
|
|
juicer07 (OP)
Newbie
Offline
Activity: 42
Merit: 0
|
|
August 03, 2024, 04:11:49 PM |
|
UPDATE AS OF 08/04/2024: Still pending provider/Evolution Solana price has also gone from $190 to $140 since then. Am down bad...  Hoping we can get the withdrawal out soon. Thanks @holydarkness and @Rollbit Razer for the help with following-up with the Rollbit team. |
|
|
|
|
|
|
logfiles
Copper Member
Legendary
Offline
Activity: 2072
Merit: 1746
Top Crypto Casino
|
|
August 03, 2024, 11:40:51 PM |
|
Are you the one who created the complaint on casinoguru, if so, What was the verdict from the licensing authority? I am a bit curious in knowing how this ends given that it stays unresolved in Casinoguru at the moment. |
|
|
|
juicer07 (OP)
Newbie
Offline
Activity: 42
Merit: 0
|
|
August 04, 2024, 05:39:34 PM |
|
UPDATE AS OF 08/05/2024: Still pending provider/Evolution
Still no update from the provider. Still hoping we get word this week.
|
|
|
|
|
juicer07 (OP)
Newbie
Offline
Activity: 42
Merit: 0
|
|
August 05, 2024, 05:21:51 AM |
|
Update:
SOLANA Price at time of withdrawal was $170-$190
SOLANA Price now is $110-$130
Taking a hard loss of $20,000+ from my withdrawal being held. Hoping to get the withdrawal soon. :/
|
|
|
|
|
juicer07 (OP)
Newbie
Offline
Activity: 42
Merit: 0
|
|
August 05, 2024, 04:25:32 PM |
|
UPDATE AS OF 08/04/2024: Still pending provider/Evolution
|
|
|
|
|
juicer07 (OP)
Newbie
Offline
Activity: 42
Merit: 0
|
|
August 05, 2024, 06:04:16 PM |
|
08/06/2024 UPDATE Sharing screenshot of current balance + pending withdrawals incase anything happens to my account: https://imgur.com/a/D3fI78O (first image) As of now, cannot play games/withdraw crypto: https://imgur.com/a/D3fI78O (second image) My last few bets (limited view so I can only see the last few hands): https://imgur.com/a/D3fI78O (third image) Hoping to get my withdrawals out once provider (most likely evolution) updates us Thanks guys |
|
|
|
|
juicer07 (OP)
Newbie
Offline
Activity: 42
Merit: 0
|
|
August 06, 2024, 12:23:28 PM
Last edit: August 06, 2024, 12:35:33 PM by juicer07 |
|
UPDATE AS OF 08/06/2024: Still pending provider/Evolution, BUT got my pending withdrawals out thanks to @Rollbit Razer. My account is still locked for gaming though.
I am also down ~$50,000 at the moment because of crypto price going down while my funds were pending. Ouch.
|
|
|
|
|
juicer07 (OP)
Newbie
Offline
Activity: 42
Merit: 0
|
|
August 08, 2024, 10:28:43 PM |
|
UPDATE: 08/09/2024
I was able to withdraw, but my account is still disabled for casino. Cannot play any games or interact with the site. Withdraw-only looks like.
Still pending provider review.
|
|
|
|
|
steve5946
Copper Member
Member
Offline
Activity: 153
Merit: 10
Professional virtual assistant and writer
|
|
August 09, 2024, 07:02:41 AM |
|
UPDATE: 08/09/2024
I was able to withdraw, but my account is still disabled for casino. Cannot play any games or interact with the site. Withdraw-only looks like.
Still pending provider review.
This is taking a while, I have been using Rollbit for a while but no issue. Following this to see how it ends. Lots of scam accusations against them and BC.game recently, which is alarming. |
|
|
|
|
ryzaadit
Legendary
Offline
Activity: 2562
Merit: 1243
|
|
August 09, 2024, 07:07:43 AM |
|
-snip-
Are your withdrawals/money getting processed? If yes, why do you still want to play on there? I mean with this situation, I would be more likely to move on to other casinos. I can see you are high roller player, currently based on the situation, especially in Scam Thread. - Rollbits - BC GAMES Have quite many opening case thread recently, have you ever considered playing with other casino ? Like (Stake) ? since these casino are big enough (especially for highroller). |
|
|
|
|
