[UNRESOLVED]Rollbit SCAMS money from restricted players with 0% chance of lose

[clinexrino]

Hi, I've been betting for months in rollbit from Spain without KYC, yesterday I've requested the withdraw of 5K, and they required me to contact support and verify my ID, I did verify my ID and now
my account is suspended and my withdrawal because I'm from Spain and it's excluded and Benji is telling me your money is forfeited? Why they don't release my withdrawal?

I've been playing from Spain long months ago, used their services and made withdraws with Spain IP(so they know from long ago I'm from Spain) Bets with spain IP, all with SPAIN IP, and now that I make the withdraw that makes me profitable Rollbit bans account and profitable money sorry but you are from restricted country.

So you are telling me that Rollbit didn't know that I was a player from a restricted country when at least i made
100 bets that i made with spanish IP,
5 withdraws(when i wasn't profitable) that I made with spanish IP
but the withdraw that spanish IP player makes spanish IP player profitable: sorry no pay winning money.

So the short story is Rollbit policy vs restricted players is to win money from restricted player,
but if restricted player make's the withdraw that is profit for player, SORRY YOU ARE FROM RESTRICTED COUNTRY


But in this 3-4 months I've been working, betting and losing vs Rollbit I could withdraw money from Rollbit in the period I wasn't profitable), BUT the withdraw that makes me profitable vs Rollbit They now say OOOH, YOU ARE FROM RESTRICTED COUNTRY SORRY.

I'm guarating you 100% that they knew from day 1 I'm from Spain, from day 1 that I deposit and lost a lot of money betting, that's what happened to me day 1 I lost a lot of money, so Rollbit didn't say ANYTHING ABOUT RESTRICTED COUNTRIES, EVEN MORE, I WAS A PERFECT PLAYER BECAUSE I WAS LOSING A LOT+ WHEN I'M PROFITABLE SORRY RESTRICTED COUNTRY BYE, SO BY THIS WAY THEY CAN WIN MONEY WITH 0% CHANCE OF LOSE, YOU ARE GENIUSES I'M INVESTING ON YOUR COMPANY BECAUSE THAT WIN MONEY VS RESTRICTED PLAYERS BUT RESTRICTED PLAYER IF WIN NO PAY.

IN THEIR APP BUSINESS LOGIC THEY HAVE THIS PLANNED, THAT IS A TRELLO TASK MADE BY A PSYCHOPATH MANAGER AND ENGINEER,
I COULD NEVER PROGRAME THIS BUSINESS LOGIC KNOWING THAT LOSER RESTRICTED PLAYERS ALWAYS HAD A 0% CHANCE OF MAKE PROFIT FROM ROLLBIT, BUT ROLLBIT CAN MAKE PROFIT FROM RESTRICTED PLAYER FROM DAY 1 UNTIL INFINITE(UNTIL I'M PROFITABLE) IF I WAS LOSING 20 YEARS STRAIGH THEY WOULD LET ME USE ALL KIND OF SERVICES.


So basicly rollbit CLOSES EYES when you deposit, bet and withdraw with restricted country players
but OPEN EYES when restricted country players make's the withdraw that is profitable for player, NICE BUSINESS LOGIC GUYS, YOU ARE 10/10


For Rollbit that DARK TRICK is HYPER PROFITABLE AND SAFE,THEY HAVE 100% CHANCES NO LOSE MONEY.


ROLLBIT FOR RESTRICTED COUNTRY USERS APPLIES THIS: IF YOU ARE A LOSING OK OK COME TO LOSE MORE
IF YOU MAKE THE WITHDRAW THAT MAKES YOU PROFITABLE:
SORRY BUT KYC SORRY U ARE FROM RESTRICTED COUNTRY HAHA EASY NO PAY WINNINGS FROM PROFITABLE PLAYERS
UNTIL PLAYER BETS AND SENDS THE WITHDRAW THAT MAKES THE PLAYER PROFITABLE SO HAHA EASY NO PAY WINNINGS.


Rollbit business logic creators are a geniouses, those geniouses making 100k a year, because they make those hyper scammer ways of make money

So restricted countries is so profitable for them, ROLLBIT let players from restricted countries bet and lose, whenever you are profitable Rollbit FREEZE the withdrawal
that was in process and restrict the account and tell you that the withdrawal is forfeited.

So basicly Rollbit let you lose money, but no win money because you are from a restricted country, so I've been losing for 3 months of my life of my WORKED money losing bets and trying to be profitable
and finally in the 4th month that I made profit, my profit withdrawal is forfeited, thanks for letting me bet thinking I could make profit in your site Rollbit, that's the darkest and scammest way to get my money
until i'm profitable, if I was losing 2 years straigh you would let me lose thinking that some day I could profit.

A site that has restricted countries that loads the page + loads all services for deposit/withdraw/bet to let PLAYER bet and if you lose OK, keep coming, if you WIN, account ban and profits forfeited
SOULD BE ILEGALL.
THANK YOU FOR Rollbit managers and engineers to make that Trello task named "Scam resitricted players"

- If account is from restricted countries let them use our services
-  Whenever the restricted user makes a withdrawal that is a profitable withdrawal(deposits-withdraws) flag it with KYC and activate service ScamRestrictedUsers

ScamRestrictedUsers makes

- Require KYC(when is provided, if is from restricted country send email money forfeited because restricted
- If No KYC easy scammed money,
- If KYC == Restricted country send mail "u are from restricted country"  content: money forfeited because u are from restricted country
- If KYC is not FROM Restricted country send mail "sorry we had connections from restricted countries ilegal against TOS"

Rollbit can win money from restricted players and restricted players can't win money from Rollbit.

[Rating Place]

Were you in Spain when you played? Did you use a VPN?

[acroman08]

Would you mind posting screenshots of the conversation you had with their support team? I am not saying that you are lying but it'll help people know whether you can back up the claims you have made against Rollbit.

regarding your case, it seems like the issue is perfectly clear, I mean, you gambled on their casino while being in spain and then they suspended your account because of it. also, as far as I know, they usually just let the gambler withdraw their original deposit and confiscate any winnings they have on their account.

[clinexrino]

That's a no sense, because If I make profit they have the power to forfeit my winnings, but If I lose they won't say anything and keep the money.

I'll wait for their reponse and post screenshots, i've sent mail to support and compilance hope they can solve the problem, I only talked to Benji and he told me that money is forfeit and told me i'm in profit(?) thats the point why i gamble, to try to make profit wtf..., that's kinda scam, if u lose just keep coming to rollbit to lose all,
but if u win they forfeit my money.

What a horrible situation, I don't recommend it to anyone

[holydarkness]

Would you mind posting screenshots of the conversation you had with their support team? I am not saying that you are lying but it'll help people know whether you can back up the claims you have made against Rollbit.

regarding your case, it seems like the issue is perfectly clear, I mean, you gambled on their casino while being in pain and then they suspended your account because of it. also, as far as I know, they usually just let the gambler withdraw their original deposit and confiscate any winnings they have on their account.

I think this is a rather self-explanatory case, OP is from [and I assume a resident of, currently living in, and accessing the site from] Spain. It is one of the restricted territory of Rollbit. Unless OP is accessing from other soil all the time, he breached the ToS. There should be a pop-up message when OP accessed Rollbit from Spain [I assume he's a resident of Spain] informing him that he's accessing from restricted country.

[...] and now my account is suspended and my withdrawal because I'm from Spain and it's excluded and Benji is telling me is forfeit? [...]

[Rating Place]

That's a no sense, because If I make profit they have the power to forfeit my winnings, but If I lose they won't say anything and keep the money.

I'll wait for their reponse and post screenshots, i've sent mail to support and compilance hope they can solve the problem, I only talked to Benji and he told me that money is forfeit and told me i'm in profit(?) thats the point why i gamble, to try to make profit wtf..., that's kinda scam, if u lose just keep coming to rollbit to lose all,
but if u win they forfeit my money.

What a horrible situation, I don't recommend it to anyone

A pop up says that play from Spain is restricted. You should have known better. I hate the rule since they do allow you to lose using a VPN, but can take your winnings. Many casinos use this rule so it’s not unique to Rollbit.

[memehunter]

That is the answer of Benji
As mentioned, you are in significant profit here on Rollbit. The funds have been forfeited.

"I mean, for real? I want Rollbit to answer the following points:

1. Why is Rollbit not using an automatic geoblocking system? Are you using your inefficiency as a trap like this case?
2. Since Rollbit mentioned that the player already booked profit from past sessions, does that mean Rollbit allowed the player to play from a restricted region in the past? Does
    this imply it is indeed a matter of the quantity of cashout?
3. How does Rollbit decide when to ask for KYC? Is it after someone wins big and tries to cash out?
4. What do you mean when you said to a player, 'You are in significant profit here on Rollbit. The funds have been forfeited,' as a reason for denying cash out?

[BitcoinGirl.Club]

@holydarkness are you updating the topic which had the list of scam accusation from different gambling platforms? Looks like lately there are increasing number of accusations against Rollbit again.

It seems BC.Game is also increasing scam accusations against them.

[holydarkness]

That is the answer of Benji
As mentioned, you are in significant profit here on Rollbit. The funds have been forfeited.

"I mean, for real? I want Rollbit to answer the following points:

1. Why is Rollbit not using an automatic geoblocking system? Are you using your inefficiency as a trap like this case?
2. Since Rollbit mentioned that the player already booked profit from past sessions, does that mean Rollbit allowed the player to play from a restricted region in the past? Does
    this imply it is indeed a matter of the quantity of cashout?
3. How does Rollbit decide when to ask for KYC? Is it after someone wins big and tries to cash out?
4. What do you mean when you said to a player, 'You are in significant profit here on Rollbit. The funds have been forfeited,' as a reason for denying cash out?

As evidenced on the screenshot I provided above, Rollbit does use a geoblocking system. As for the other points, about profit from past sessions, I believe what Rollbit mean was that they will confiscate the rest of the fund on OP's account. Suppose OP is at a loss, they will return the deposit amount, but since OP is in overall profit, the remaining balance will not be available for OP.

@holydarkness are you updating the topic which had the list of scam accusation from different gambling platforms? Looks like lately there are increasing number of accusations against Rollbit again.

It seems BC.Game is also increasing scam accusations against them.

Yes, updated yesterday with latest cases [hopefully I didn't miss one or two, I don't think I do, though]. And yes, both casinos seems to have a pile of cases on their plate right now.

For Rollbit, two of the cases are related to the third party they're working with, of which the cases are out of their hand, so we can only sit and wait. I am yet to inform Razer about this one, but I don't think that's necessary, given it's self explanatory [OP accessed Rollbit from restricted country], let me hail him to get an official answer, though.

For BC, I am personally in touch with someone from BC and we're trying to get every single one of them solved. Let's hope we can clear them all in shortest time possible.

[memehunter]

As evidenced on the screenshot I provided above, Rollbit does use a geoblocking system.

The evidence in the screenshot is not sufficient, as the event might have occurred after KYC (we do not know; let the OP clarify). This is precisely the essence of my argument.

As for the other points, about profit from past sessions, I believe what Rollbit mean was that they will confiscate the rest of the fund on OP's account. Suppose OP is at a loss, they will return the deposit amount, but since OP is in overall profit, the remaining balance will not be available for OP.

You might believe that, but I have no reason to take the casino's side (especially based on a hypothetical belief), particularly considering the timing of the ban. Rollbit cannot arbitrarily choose when to ask for KYC (although we know that it will always happen after a big cash-out request ).

[Coin_trader]

That's a no sense, because If I make profit they have the power to forfeit my winnings, but If I lose they won't say anything and keep the money.

I'll wait for their reponse and post screenshots, i've sent mail to support and compilance hope they can solve the problem, I only talked to Benji and he told me that money is forfeit and told me i'm in profit(?) thats the point why i gamble, to try to make profit wtf..., that's kinda scam, if u lose just keep coming to rollbit to lose all,
but if u win they forfeit my money.

What a horrible situation, I don't recommend it to anyone

It’s really unfair if you think about it logically speaking but you will realized that you unknowingly agree on it if you read the ToS during your account registration.

This is always the terms of casino regarding users from restricted country so you should always do a due diligence on reading the ToS before you deposit on any casino. Casino doesn’t problem receiving funds from user but the problem arise during the withdrawal since the money will go to restricted country. This is the reason why they are required to refund users deposits except losses.

Nothing to do here. Just accept the refund of your deposit.

[Shishir99]

That's a no sense, because If I make profit they have the power to forfeit my winnings, but If I lose they won't say anything and keep the money.

This is unfortunate, but this is the reality.
This is a player's responsibility to check the TOS page before they agree with the TOS. You cannot really blame them because they banned your account and confiscated the winnings. You are from a restricted country and they have the rights to ban you. As I can see, Rollbit always pop up a notification when they detect a player from a restricted country. So, it is you who played there knowing that you are not allowed to play there. Sorry for your loss.

[clinexrino]

I've got a mail from compilance they will check it, hope I can get my withdraw.

That's so sad that Benji told me: As mentioned, you are in significant profit here on Rollbit. The funds have been forfeited.

Also is so bad to experience that support's tells you your money is forfeit, for what for follow instructions and make the KYC?

Why they didn't flagged me when I was losing all to return my money that I lost betting? And now they flag me that for the first time I'm in profit? What a dark trick holy.

You guys talk like sorry for your lost money, I'll fight for my money.

Just look at what rollbit does thats a good plan for them, you can deposit and lose money, but if you win I get restricted, so they win or win there is no chance for them to lose and no chance for me to win.

I don't get why I can't just get my withdrawal, they want to keep my money, that's so scam wtf.

Also you guys are telling that it appears a popup, cmone lets be serious, I use vpn for my security and it doesn't appear.

Look what stake does for example, they literally cancel the connection from countries that are not in their list.

In the past in stake in Spain I could bet but they restricted Spain some years ago and I noticed because stake.com wasn't loading, also had this same problem with Stake and I got my withdrawal and account closed.

So at the end they are winning money not because people is greedy and odds are in the casino's favour, it's because they make those tricks to keep the money of customers, if you lose OK, if you win KYC, restricted account and withdrawal not processed.

This shouldn't be legal to be allowed to happen, I'm sure they have a good engineer team that can block connections from restricted countries... make like stake.com and don't let the website load.

Players in those casino's are destined to lose, with the risk of the player to bet and lose money.

[holydarkness]

I've got a mail from compilance they will check it, hope I can get my withdraw.

That's so sad that Benji told me: As mentioned, you are in significant profit here on Rollbit. The funds have been forfeited.

Also is so bad to experience that support's tells you your money is forfeit, for what for follow instructions and make the KYC?

Why they didn't flagged me when I was losing all to return my money that I lost betting? And now they flag me that for the first time I'm in profit? What a dark trick holy.

You guys talk like sorry for your lost money, I'll fight for my money.

Just look at what rollbit does thats a good plan for them, you can deposit and lose money, but if you win I get restricted, so they win or win there is no chance for them to lose and no chance for me to win.

I don't get why I can't just get my withdrawal, they want to keep my money, that's so scam wtf.

Also you guys are telling that it appears a popup, cmone lets be serious, I use vpn for my security and it doesn't appear.

Look what stake does for example, they literally cancel the connection from countries that are not in their list.

In the past in stake in Spain I could bet but they restricted Spain some years ago and I noticed because stake.com wasn't loading, also had this same problem with Stake and I got my withdrawal and account closed.

So at the end they are winning money not because people is greedy and odds are in the casino's favour, it's because they make those tricks to keep the money of customers, if you lose OK, if you win KYC, restricted account and withdrawal not processed.

This shouldn't be legal to be allowed to happen, I'm sure they have a good engineer team that can block connections from restricted countries... make like stake.com and don't let the website load.

Players in those casino's are destined to lose, with the risk of the player to bet and lose money.

Did the use of your VPN alter your country of origins? Like, it made it like you were accessing it from Japan or countries other than Spain, or did you set it just for IP masking purpose but still put you "in" Spain?

[clinexrino]

I just use VPN because it creates a tunnel between me and the server so it gains more security for network.

As I've told I did the KYC with rollbit so It would be stupid to use VPN and KYC Spain.

Knowing that if I KYC from Spain they will "forfeied" my money, I wouldn't do it for sure, though was like Stake when they KYC me too..

[holydarkness]

I just use VPN because it creates a tunnel between me and the server so it gains more security for network.

As I've told I did the KYC with rollbit so It would be stupid to use VPN and KYC Spain.

Knowing that if I KYC from Spain they will "forfeied" my money, I wouldn't do it for sure, though was like Stake when they KYC me too..

In other words, you set the VPN to still show Spanish IP instead of other countries? And you didn't get any pop-up like as shown on my screenshot? Do you happen to still have access to your account? Can you please provide us your sessions details? It'll show the location details, just to verify your VPN narrative. Of course, you're free to cover the IP address if you want to. It's just the details of the country that I am looking to check.

[Rating Place]

@holydarkness are you updating the topic which had the list of scam accusation from different gambling platforms? Looks like lately there are increasing number of accusations against Rollbit again.

It seems BC.Game is also increasing scam accusations against them.

People should stay away from both Rollbit and BC.game. For some reason these books are the only 2 that have provider problems that other books don’t have. Their KYC policy seems to be much higher lately. There are no excuses for the long delays.

[holydarkness]

@holydarkness are you updating the topic which had the list of scam accusation from different gambling platforms? Looks like lately there are increasing number of accusations against Rollbit again.

It seems BC.Game is also increasing scam accusations against them.

People should stay away from both Rollbit and BC.game. For some reason these books are the only 2 that have provider problems that other books don’t have. Their KYC policy seems to be much higher lately. There are no excuses for the long delays.

Umm... I don't think there is much that a casino can do, any casino, when the root of the situation is their provider inquiring for investigation. They have to comply to this and their hands are as tied as the players. So, basically, the situation with providers can happen to any casino, and it's quite unfair to make the casino [again, any casino] bear the burden for it.

[Rating Place]

@holydarkness are you updating the topic which had the list of scam accusation from different gambling platforms? Looks like lately there are increasing number of accusations against Rollbit again.

It seems BC.Game is also increasing scam accusations against them.

People should stay away from both Rollbit and BC.game. For some reason these books are the only 2 that have provider problems that other books don’t have. Their KYC policy seems to be much higher lately. There are no excuses for the long delays.

Umm... I don't think there is much that a casino can do, any casino, when the root of the situation is their provider inquiring for investigation. They have to comply to this and their hands are as tied as the players. So, basically, the situation with providers can happen to any casino, and it's quite unfair to make the casino [again, any casino] bear the burden for it.

The casino isn’t required to hold the player’s money. The casino has chosen to hold the player’s money. The ultimate decision on whether to pay or not, when under provider review, is always determined by the casino.

[BitcoinGirl.Club]

Umm... I don't think there is much that a casino can do, any casino, when the root of the situation is their provider inquiring for investigation. They have to comply to this and their hands are as tied as the players. So, basically, the situation with providers can happen to any casino, and it's quite unfair to make the casino [again, any casino] bear the burden for it.

The only way to fix it is to cancel the deal with the provider if the casino think the provider is not allowing them to do their [casino brands] business. When the reputation will be lost then the casino will loss it not the provider. I do not think giving the blame to the provider also justify the loss of the players.