💎 The Change Ltd automatic Cryptocurrency Exchange | Official company

[wegida17]

Our team is doing everything we can to help you with your situation. We appreciate your cooperation and ask that you continue to actively engage with us to speed up the process.

However, we would like to note that leaving feedback does not affect the speed of the exchange's procedures. We are in constant contact with their representatives and are doing our best to resolve the issue as soon as possible.

Thank you for your understanding and patience. If you have additional questions, we are always ready to help.

Decided to exchange on 14 April solana for usdc bep20 and my transaction got blocked, passed KYC and other checks and now it's already 25th , but I still haven't received my money. I do not recommend the exchanger

Peшил пoмeнять 14 aпpeля solana нa usdc bep20 и мoя cдeлкa пoпaлa пoд блoкиpoвкy, пpoшeл КУC и дpyгиe пpoвepки и ceйчac yжe 25 чиcлo, нo дo cиx пop я нe пoлyчил cвoи дeньги. He peкoмeндyю oбмeнник

Is this finally solved, or is it still in the process?
It's been about 2 weeks now, and such things really shouldn't happen, at least not if the question is "instant swap".
Otherwise, in this case, what is the reason for not executing the order despite a passed KYC?

No, they haven't refunded my money, they're asking for further proof. AML is low on my wallets

[The Change Ltd]

Good afternoon, can you please tell me which AML service you used to check your wallet?

Our team is doing everything we can to help you with your situation. We appreciate your cooperation and ask that you continue to actively engage with us to speed up the process.

However, we would like to note that leaving feedback does not affect the speed of the exchange's procedures. We are in constant contact with their representatives and are doing our best to resolve the issue as soon as possible.

Thank you for your understanding and patience. If you have additional questions, we are always ready to help.

Decided to exchange on 14 April solana for usdc bep20 and my transaction got blocked, passed KYC and other checks and now it's already 25th , but I still haven't received my money. I do not recommend the exchanger

Peшил пoмeнять 14 aпpeля solana нa usdc bep20 и мoя cдeлкa пoпaлa пoд блoкиpoвкy, пpoшeл КУC и дpyгиe пpoвepки и ceйчac yжe 25 чиcлo, нo дo cиx пop я нe пoлyчил cвoи дeньги. He peкoмeндyю oбмeнник

Is this finally solved, or is it still in the process?
It's been about 2 weeks now, and such things really shouldn't happen, at least not if the question is "instant swap".
Otherwise, in this case, what is the reason for not executing the order despite a passed KYC?

No, they haven't refunded my money, they're asking for further proof. AML is low on my wallets

[The Change Ltd]

The user just yesterday provided us with additional information that we needed.

Our team is doing everything we can to help you with your situation. We appreciate your cooperation and ask that you continue to actively engage with us to speed up the process.

However, we would like to note that leaving feedback does not affect the speed of the exchange's procedures. We are in constant contact with their representatives and are doing our best to resolve the issue as soon as possible.

Thank you for your understanding and patience. If you have additional questions, we are always ready to help.

Decided to exchange on 14 April solana for usdc bep20 and my transaction got blocked, passed KYC and other checks and now it's already 25th , but I still haven't received my money. I do not recommend the exchanger

Peшил пoмeнять 14 aпpeля solana нa usdc bep20 и мoя cдeлкa пoпaлa пoд блoкиpoвкy, пpoшeл КУC и дpyгиe пpoвepки и ceйчac yжe 25 чиcлo, нo дo cиx пop я нe пoлyчил cвoи дeньги. He peкoмeндyю oбмeнник

Is this finally solved, or is it still in the process?
It's been about 2 weeks now, and such things really shouldn't happen, at least not if the question is "instant swap".
Otherwise, in this case, what is the reason for not executing the order despite a passed KYC?

[wegida17]

Good afternoon, can you please tell me which AML service you used to check your wallet?

Our team is doing everything we can to help you with your situation. We appreciate your cooperation and ask that you continue to actively engage with us to speed up the process.

However, we would like to note that leaving feedback does not affect the speed of the exchange's procedures. We are in constant contact with their representatives and are doing our best to resolve the issue as soon as possible.

Thank you for your understanding and patience. If you have additional questions, we are always ready to help.

Decided to exchange on 14 April solana for usdc bep20 and my transaction got blocked, passed KYC and other checks and now it's already 25th , but I still haven't received my money. I do not recommend the exchanger

Peшил пoмeнять 14 aпpeля solana нa usdc bep20 и мoя cдeлкa пoпaлa пoд блoкиpoвкy, пpoшeл КУC и дpyгиe пpoвepки и ceйчac yжe 25 чиcлo, нo дo cиx пop я нe пoлyчил cвoи дeньги. He peкoмeндyю oбмeнник

Is this finally solved, or is it still in the process?
It's been about 2 weeks now, and such things really shouldn't happen, at least not if the question is "instant swap".
Otherwise, in this case, what is the reason for not executing the order despite a passed KYC?

No, they haven't refunded my money, they're asking for further proof. AML is low on my wallets

@KayAMLBot solana network

[LoyceV]

Zelenka : 1,001,000 RUB ≈ $11519.11
AB de Royse777 : $10K BTC

Why are you showing outdated information pretending there's still an escrow? "Zelenka" has no value here, and AB de Royse777's escrow was withdrawn 3 months and 11 days ago. The request to withdraw was made on January 4, 2025. You've had almost 4 months to update the title (including the title of each post) and your OP. Why are you still pretending there's a backup for users if you pull the rug?

[The Change Ltd]

We’ve updated our topic to remove the information about escrow. Just to clarify, we’re an officially registered company, and we strive to maintain a solid reputation through transparent operations

Zelenka : 1,001,000 RUB ≈ $11519.11
AB de Royse777 : $10K BTC

Why are you showing outdated information pretending there's still an escrow? "Zelenka" has no value here, and AB de Royse777's escrow was withdrawn 3 months and 11 days ago. The request to withdraw was made on January 4, 2025. You've had almost 4 months to update the title (including the title of each post) and your OP. Why are you still pretending there's a backup for users if you pull the rug?

[LoyceV]

we’re an officially registered company

So you keep saying.... But I can't find any information about your company on your Contacts page.

[examplens]

we’re an officially registered company

So you keep saying.... But I can't find any information about your company on your Contacts page.

They should be able to be found in this registry.

https://www.cr.gov.hk/docs/wrpt/wk_new&changednamecoys_20241230.pdf

ID (77537541)

[LoyceV]

They should be able to be found in this registry.
https://www.cr.gov.hk/docs/wrpt/wk_new&changednamecoys_20241230.pdf
ID (77537541)

That kinda proves my point: a normal "officially registered company" would put their office address on their website. A name in a PDF in a random country doesn't inspire confidence and makes me think this is at best a postbox company.

[examplens]

That kinda proves my point: a normal "officially registered company" would put their office address on their website. A name in a PDF in a random country doesn't inspire confidence and makes me think this is at best a postbox company.

Offshore companies have always only served to represent the legality of a business, and that's a great way to increase credibility. Earlier, I did a little analysis of that "PDF register", mostly shell companies, so I understand that there is no insistence on publishing information on the site, because it is not representative.

[wegida17]

Our team is doing everything we can to help you with your situation. We appreciate your cooperation and ask that you continue to actively engage with us to speed up the process.

However, we would like to note that leaving feedback does not affect the speed of the exchange's procedures. We are in constant contact with their representatives and are doing our best to resolve the issue as soon as possible.

Thank you for your understanding and patience. If you have additional questions, we are always ready to help.

Decided to exchange on 14 April solana for usdc bep20 and my transaction got blocked, passed KYC and other checks and now it's already 25th , but I still haven't received my money. I do not recommend the exchanger

Peшил пoмeнять 14 aпpeля solana нa usdc bep20 и мoя cдeлкa пoпaлa пoд блoкиpoвкy, пpoшeл КУC и дpyгиe пpoвepки и ceйчac yжe 25 чиcлo, нo дo cиx пop я нe пoлyчил cвoи дeньги. He peкoмeндyю oбмeнник

It's been 20 days since my exchange was stopped and no refund. Administration of the forums please pay attention @CCyrus @hilariousandco

[BitcoinGirl.Club]

It's been 20 days since my exchange was stopped and no refund. Administration of the forums please pay attention @CCyrus @hilariousandco

Forum does not moderate financial losses and scams. You need to create a scam accusation topic if you have not received the exchange. You can not expect that you will get your money but it certainly can create a pressure to the company.

[The Change Ltd]

Hello, Viktor,

Unfortunately, your case requires a more detailed review, as the Source of Funds (SoF) you provided contains insufficient information. Additional time will be needed to complete a thorough verification process.

We are actively working with your exchange provider and will do our best to expedite the process. Rest assured, we will keep you informed about all updates.

Thank you for your patience and cooperation. If you have any additional questions or need clarification, please feel free to contact us.

Best regards,
The Change Team

Our team is doing everything we can to help you with your situation. We appreciate your cooperation and ask that you continue to actively engage with us to speed up the process.

However, we would like to note that leaving feedback does not affect the speed of the exchange's procedures. We are in constant contact with their representatives and are doing our best to resolve the issue as soon as possible.

Thank you for your understanding and patience. If you have additional questions, we are always ready to help.

Decided to exchange on 14 April solana for usdc bep20 and my transaction got blocked, passed KYC and other checks and now it's already 25th , but I still haven't received my money. I do not recommend the exchanger

Peшил пoмeнять 14 aпpeля solana нa usdc bep20 и мoя cдeлкa пoпaлa пoд блoкиpoвкy, пpoшeл КУC и дpyгиe пpoвepки и ceйчac yжe 25 чиcлo, нo дo cиx пop я нe пoлyчил cвoи дeньги. He peкoмeндyю oбмeнник

It's been 20 days since my exchange was stopped and no refund. Administration of the forums please pay attention @CCyrus @hilariousandco

[hugeblack]

Unfortunately, your case requires a more detailed review, as the Source of Funds (SoF) you provided contains insufficient information. Additional time will be needed to complete a thorough verification process.

Is it possible to complete a SOL refund? Not to complete the transaction process. + I thought this option was always available even if the transaction was *high-risk.*

[Bitcoin_Arena]

@AB de Royse777, could you please update this post now that all the escrow money was withdrawn? The post is right after OP and anyone who's not aware of the developments could easily think that there are still funds in the escrow.

Message

Code:

Signing date: 14/8/2024
I am holding 0.17811716 BTC which is approximately ≈$10,930 in today's rate displayed on preev.com 
BTC address: bc1qzu90lrhqrhcwyauxz2e6nyyaj6mxdqm29mxtay4dcekykmmef9zsscrqqn

Terms:
- When The Change will ask for a refund, they will require to wait 14 days to receive the refund.
- Exchanging on The Change the customers must comply with all the rules of the platform, if as a user the customer violate any of the rules The Change has the right to stop the exchange to perform KYC and other necessary checks to unlock the funds.
- All common sense of a normal escrow contact applies.

The Change strive to be a reliable white label service and will not engage in money laundering, all of their customers can be assured that they (customers) will receive only clean money when exchanging with The Change.

Known Bitcoin address (available on my profile)

Code:

155Z69y6sFmMbJRvV4bdSRvn6ZXDLJ3v7i

Signature

Code:

H0BlHvKNtGG+S2IY3piEdyzOnSwp7OpwXSCsqzHk1paOfT7+Ode2CStDA3RPl7uT2OXkebzhPY5PFjLfzbO4LJc=

Just to clarify, we’re an officially registered company, and we strive to maintain a solid reputation through transparent operations

Why isn't the information about your license clearly displayed on your home page? I search all over the homepage and saw nothing about the registration or even the jurisdiction from which you operate. You can't keep asking for sensitive documents from users, yet you remain anonymous. It's unfair.

[The Change Ltd]

Good day, no, return is not always possible, if the funds have a very high risk, connection with crime, it is not always possible to return them, they are returned to the rightful owner.

Unfortunately, your case requires a more detailed review, as the Source of Funds (SoF) you provided contains insufficient information. Additional time will be needed to complete a thorough verification process.

Is it possible to complete a SOL refund? Not to complete the transaction process. + I thought this option was always available even if the transaction was *high-risk.*

[The Change Ltd]

The name of our company is written on every page of the site, in the topic on altcoinstalks we published the number of the certificate, as well as in our telegram channel, we are not anonymous, you can see the faces of the founders of the project in the profile on linkedin or on news sites like this: https://cryptoslate.com/companies/the-change/.

@AB de Royse777, could you please update this post now that all the escrow money was withdrawn? The post is right after OP and anyone who's not aware of the developments could easily think that there are still funds in the escrow.

Message

Code:

Signing date: 14/8/2024
I am holding 0.17811716 BTC which is approximately ≈$10,930 in today's rate displayed on preev.com 
BTC address: bc1qzu90lrhqrhcwyauxz2e6nyyaj6mxdqm29mxtay4dcekykmmef9zsscrqqn

Terms:
- When The Change will ask for a refund, they will require to wait 14 days to receive the refund.
- Exchanging on The Change the customers must comply with all the rules of the platform, if as a user the customer violate any of the rules The Change has the right to stop the exchange to perform KYC and other necessary checks to unlock the funds.
- All common sense of a normal escrow contact applies.

The Change strive to be a reliable white label service and will not engage in money laundering, all of their customers can be assured that they (customers) will receive only clean money when exchanging with The Change.

Known Bitcoin address (available on my profile)

Code:

155Z69y6sFmMbJRvV4bdSRvn6ZXDLJ3v7i

Signature

Code:

H0BlHvKNtGG+S2IY3piEdyzOnSwp7OpwXSCsqzHk1paOfT7+Ode2CStDA3RPl7uT2OXkebzhPY5PFjLfzbO4LJc=

Just to clarify, we’re an officially registered company, and we strive to maintain a solid reputation through transparent operations

Why isn't the information about your license clearly displayed on your home page? I search all over the homepage and saw nothing about the registration or even the jurisdiction from which you operate. You can't keep asking for sensitive documents from users, yet you remain anonymous. It's unfair.

[The Change Ltd]

Good afternoon!
 

This morning we received a notification that the verification was completed, after which the user was approved for a refund. However, after receiving the refund, the user deleted the correspondence.

Our team is doing everything we can to help you with your situation. We appreciate your cooperation and ask that you continue to actively engage with us to speed up the process.

However, we would like to note that leaving feedback does not affect the speed of the exchange's procedures. We are in constant contact with their representatives and are doing our best to resolve the issue as soon as possible.

Thank you for your understanding and patience. If you have additional questions, we are always ready to help.

Decided to exchange on 14 April solana for usdc bep20 and my transaction got blocked, passed KYC and other checks and now it's already 25th , but I still haven't received my money. I do not recommend the exchanger

Peшил пoмeнять 14 aпpeля solana нa usdc bep20 и мoя cдeлкa пoпaлa пoд блoкиpoвкy, пpoшeл КУC и дpyгиe пpoвepки и ceйчac yжe 25 чиcлo, нo дo cиx пop я нe пoлyчил cвoи дeньги. He peкoмeндyю oбмeнник

Is this finally solved, or is it still in the process?
It's been about 2 weeks now, and such things really shouldn't happen, at least not if the question is "instant swap".
Otherwise, in this case, what is the reason for not executing the order despite a passed KYC?

No, they haven't refunded my money, they're asking for further proof. AML is low on my wallets

[examplens]

Good afternoon!
 

This morning we received a notification that the verification was completed, after which the user was approved for a refund. However, after receiving the refund, the user deleted the correspondence.

I guess this is the same case as this from scam accusation board: https://bitcointalk.org/index.php?topic=5541297.0
It would be good if you also write there that the case is closed. It often happens that users, after their case is solved, do not leave any update, which can further give the wrong picture.

[The Change Ltd]

Done, Thank you! 

Good afternoon!
 

This morning we received a notification that the verification was completed, after which the user was approved for a refund. However, after receiving the refund, the user deleted the correspondence.

I guess this is the same case as this from scam accusation board: https://bitcointalk.org/index.php?topic=5541297.0
It would be good if you also write there that the case is closed. It often happens that users, after their case is solved, do not leave any update, which can further give the wrong picture.