Hello everyone, I wanted to share my frustrating experience with BitcoinCasino.io, hoping to raise awareness and prevent others from being scammed as I was. I recently registered on their platform, deposited $200, and decided to play some blackjack. After a solid and legitimate run, I managed to turn my deposit into an impressive $12k. However, when I attempted to withdraw my winnings, things quickly went south. Despite playing a fair and legitimate session of blackjack, I received an accusation of "game abuse" from BitCasino.io, and they have refused to pay out my winnings. Let me be clear – I have a recorded session of my gameplay, and everything was above board. This was the only session I played since registering, and I followed all the rules as a responsible player. There was absolutely no abuse, no cheating, or anything that would violate their terms and conditions. i claimed no bonus, nothing. I've tried reaching out to their support team to resolve this issue, but their response has been nothing but evasive and dismissive. I am left with no option but to raise awareness about this shady behavior in hopes of warning others. To anyone considering playing on BitCasino.io, please think twice before risking your hard-earned money. If this could happen to me, it could happen to you. I would love to hear from anyone who has had a similar experience, and if anyone has advice on how to take further action, I'm all ears. Please stay safe out there, and let's hold these casinos accountable. this has been going on for 1 month , i made a post on all social media to no avail.
I'm truly sorry to hear about your terrible experience with Bitcasino.io. Unfortunately, your story resonates all too well with my own harrowing experience with Bitcasino. It seems these unethical practices are becoming increasingly common in the online casino world.
As a long-time player with Bitcasino since 2019 and a VIP since 2022, I've witnessed firsthand the casino's rapid decline, especially over the past year. Like you, I've been subject to lies, gaslighting, and punitive measures simply for raising legitimate complaints.
I've documented my experience in detail
here.
- Flawed cashback system that penalizes players for withdrawals
- Misleading reward calculations
- Retaliatory actions when I tried to file a complaint with the regulator
- Threats of account suspension
- Attempts to control and limit communication
- Dramatic decline in service quality and fairness over the past year
Your experience of being accused of "game abuse" without evidence and their refusal to pay out legitimate winnings is alarming but, sadly, not surprising given my interactions with them. It seems to be part of a pattern of behavior designed to avoid paying out significant winnings.
My advice, based on my extensive experience dealing with them, would be:
- Document everything: Keep all communication, screenshots, and if possible, recordings of your gameplay.
- Reach out to gambling regulators: Even if they're not currently processing complaints, it's important to have a record.
- Share your story: As you're doing now, spread awareness to warn other players.
- Consider legal action: If the amount is significant, it might be worth consulting with a lawyer specializing in online gambling disputes.
- Don't be intimidated: They may try to silence you or threaten your account, but stand firm in your right to fair treatment.
It's crucial that we continue to speak out against these practices. The more voices that join in exposing these unethical behaviors, the harder it will be for casinos like Bitcasino and BitcoinCasino.io to continue operating this way.
As someone who's been dealing with this for years, I can tell you that persistence is key. Don't let them wear you down. Your story, along with others like mine, can make a difference in pushing for more ethical practices in the online gambling industry.
Stay strong, and don't give up. The online gambling community needs to hear these stories to make informed decisions about where to play.
