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Author Topic: [CLOSE R1] The Change Ltd Review campaign| Earn up to $100 + $5  (Read 1522 times)
This is a self-moderated topic. If you do not want to be moderated by the person who started this topic, create a new topic. (11 posts by 11+ users deleted.)
AB de Royse777 (OP)
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August 22, 2024, 07:14:41 PM
Last edit: September 02, 2024, 10:12:39 AM by AB de Royse777
Merited by xandry (1), Porfirii (1)
 #1

Please do not reserve a spot. You make a post only when you are determined to write the review.
When you submit the review please add the last three character of the order ID/number you created so that the team can check your order for the review you left.


 Useful links

About the campaign
The Change Ltd provides  The fastest possible processing of transactions  in any direction. There are more than 250 coins available pools of cryptocurrencies. Although the algorithm is functional, super fast, no visible errors found however as a new platform there are many things that can be unnoticed. These things can be any error, bug, risk variability related to security issue and anything. The management seek help and support from experts in the community so that they can identify the issues and fix it to make The Change Ltd your home for exchanging your cryptocurrency.

What to find?
Inspect the code, their structures, page flows from one page to another page while performing a real time exchange, typing error and including anything that you think is useful for the team to address and fix.
Also find errors, report any bug, report any security related issue, report any privacy related issue - let the management know in your review so that they can fix it.
Give any suggestions if you have, suggest any features if you think is better to add or remove. Let the management hear your voice so that they can improve the system where it is needed.

What do you get?
For a basic review which is somehow useful, you will receive $30 in BTC reward.
For an expert review which address important issues and suggest solutions, you will receive $60.
For an expert review which address important issues, suggest solutions, give resources with in-depth knowledge, you will receive $100

Please do not apply if you are just going to explain screenshots and writing a few line to receive reward. Your feedback is very important for the management and they expect expert opinion.

 Optional tasks
The optional task will allow you to earn additional $5.

How to apply?
Please post your review with a bech32 address starting immediately. There are no deadline however once I will see we have enough reviews to close the campaign, I will close it. Eligible reviews will be awarded the rewards. If you need a prior discussion with me before preparing and posting the review then feel free to contact me on my Telegram.
I reserve the right to accept, deny a review and any reward.
No alternative accounts please.
Please do not reserve a spot. You make a post only when you are determined to write the review.
The participants of this campaign are not allowed to join any other campaign where similar task is required.

F.A.Q
Do you have a question?
Write me on the Telegram 💰🎁🔥 R7 Bounty Hunters - Discussion


Good Luck!




Quote from: Campaign designed and managed by R7 Promotions




General Disclaimer: We would like to make it clear that 💹📈 Bitcointalk Campaign Management 💪🔥 Signature & Bounty, managed by Bitcointalk member AB de Royse777, is an independent entity and is not directly affiliated with any of the crypto startups we advertise. While we strive to promote these startups in the best possible light, our views and opinions expressed in our advertising materials do not necessarily reflect those of the startups themselves. We work with various clients across the crypto industry, and our goal is to provide high-quality advertising services to help them achieve their marketing objectives.



 
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AB de Royse777 (OP)
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August 22, 2024, 07:14:52 PM
Last edit: August 24, 2024, 09:08:57 AM by AB de Royse777
Merited by Wiwo (1)
 #2

Please do not reserve a spot. You make a post only when you are determined to write the review.
When you submit the review please add the last three character of the order ID/number you created so that the team can check your order for the review you left.

 
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August 22, 2024, 08:04:46 PM
Merited by BlackHatCoiner (4)
 #3

Mistake on site at bottom of every page and in link https://thechange.ltd/en/comissions (the word 'Commissions' needs to be written with double M).

My review is a short one, after I read the AML Policy:
Quote
By using our Services, you agree to pass KYC verification procedures, which may be applied to you. As part of such procedures, The Change, and our partnered mediating exchange service providers, if any, may request information and documents, aiming, but not limited, to identify the client, to prove the source of the funds, and to ascertain the user’s compliance with our TOS, our partner’s TOS if any, along with any applicable law.
Without knowing who those partners (if any) are, I do not know what TOS I have to comply with. Without knowing the TOS, I cannot agree and have to stop using TheChange:
Quote
Any use of the Services reflects your agreement to this Privacy Policy, so please read it carefully and if you do not agree, you should avoid/continue using any of the Services provided by us.
The AML Policy needs to include links to the TOS of all partners.

Address (I can understand if you're disappointed with my short but honest review rejecting the AML Policy): bc1qfwqwlhtt4zq2phmds0zqqtfsp83c8d8tlx2wk4

in a world of criminals who operate above the law
one man can make a difference and you are going to be that man
The Change Ltd
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August 22, 2024, 10:08:24 PM
 #4

Thank you for noticing the grammatical error, our partners are large exchanges like binance, unfortunately they do not provide accurate information as each case of money laundering is individual, all we can say is that we are an honest service that does not support illegal activities and we declare it openly, we do not deceive customers by talking about anonymity as godex.io does, although on trustpilot you can find reviews where it is stated that they request KYC and the response of their representative confirms it. Unfortunately your review is not complete.



Mistake on site at bottom of every page and in link https://thechange.ltd/en/comissions (the word 'Commissions' needs to be written with double M).

My review is a short one, after I read the AML Policy:
Quote
By using our Services, you agree to pass KYC verification procedures, which may be applied to you. As part of such procedures, The Change, and our partnered mediating exchange service providers, if any, may request information and documents, aiming, but not limited, to identify the client, to prove the source of the funds, and to ascertain the user’s compliance with our TOS, our partner’s TOS if any, along with any applicable law.
Without knowing who those partners (if any) are, I do not know what TOS I have to comply with. Without knowing the TOS, I cannot agree and have to stop using TheChange:
Quote
Any use of the Services reflects your agreement to this Privacy Policy, so please read it carefully and if you do not agree, you should avoid/continue using any of the Services provided by us.
The AML Policy needs to include links to the TOS of all partners.

Address (I can understand if you're disappointed with my short but honest review rejecting the AML Policy): bc1qfwqwlhtt4zq2phmds0zqqtfsp83c8d8tlx2wk4

DubemIfedigbo001
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August 23, 2024, 12:22:00 AM
Last edit: August 23, 2024, 04:41:22 AM by DubemIfedigbo001
 #5

My review of https://thechange.ltd/en

CONS
  • On the home and order pages, When the user puts in quantities of token that does not reach the minimum to be swapped, Instead of having Unavailable at the token to receive, its better it remains 0, so the user doesn't think such swap services are not provided by the company
  • On the Go to telegram action button, highlighting the button on hover would help the user know it is click ready, the pointer is not enough since not all users have sharp vision to see the pointer effect.
  • The top Navigation should have an indication of the current page of focus, so the user can literally know where he/she is at, and not feel lost in the website, the user page Navigation has this feature and its cool, the top nav too should have it.
  • The Service rules section text during registration is hard to read, the colour is not providing enough contrast with the background. use a bolder font, increase the weight of the current one or darken the colour to reduce the cognitive friction in reading it. There should be a close button to close the SLA page and return the user to the registration page, it is a bad experience to have to use the browser back button for this action. A user might literally feel lost and find it difficult to return to the registration page
  • Include a kind of loader in the Register/Login button area to indicate to the user that the auth request has been received and processing, I literally had to click multiple times because there was no indication that my click was received until I found myself in the dashboard page. although it's a good thing I checked the network tab and saw your team handles multiple clicks well to prevent multiple requests which is nice by the way.


PROS
  • I love the mild animation, it made the site more visually pleasing, great UI too and easy to use website
  • The site does not consume much data, Images are optimized, it can be better if pulled in from external image processing servers like cloudinary and not sending from the backed tho increase optimization of the site.
  • Light/dark theme is superb, I really enjoyed the dark theme.


Address: bc1q500rp4r47w3tvds9syq7klx0ckw645m2gqc9cu











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Kemarit
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August 23, 2024, 02:16:57 AM
 #6

Just another small grammatical error here:



However, you should be really clear as what information you needed from your customers for the AML/KYC verification. So you should you as detailed as possible, that you are going to request or they will have to provide the following information:

(a) legal name
(b) home address
(c) date of birth
(d) nationality
(e) phone number
(f) photo

Same with the "liveness check", you should be as detailed as well,

(a) users will have complete a photo based verification procedure, photograph himself/herself holding his passport or any pertaining documents with the current date or something like that.

Bech32 address: bc1qj43m84yrh3a3k48kzsynm5z39x93wjptvl6g4s

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PX-Z
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August 23, 2024, 04:31:51 AM
Last edit: August 27, 2024, 03:03:30 AM by PX-Z
 #7

bech32 address: bc1qtcx8cdk7puz2g9uhauxw7txfe6mf92spfgk3uf

To start with... The telegram bot linked on the navigation bar of the site is in Russian language the same on the images attached. If the project is aiming on the worldwide users it's better to change it to international language, the English.









Upon inputting the receiving address (from copy-pasting somewhere) the "Receiving address" turns to color red without giving exact details of the error, upon checking the browser's developer tab it shows "Invalid address for specified network" note that this is the correct address. Upon double checking it shows that there's a space in the end of the address, so i need to delete it first before "Exchange" button becomes clickable.
As for UX side, this should be solved by having the trim() function in the (js in client side) also, add specific message error to avoid confusion for the address textbox either dismissible alert box or just text in red beside the "Receiving address"



Another UX problem in smaller resolutions like mobile... After accessing the hamburger menu for navigation bar, once you click the "Commissions", "FAQ", and "Contacts", the URL change the page change as well, but the "menu overlay" should be automatically close after clicking the navlinks. Well, it only works if you click the "X" button as well.

Check the gif posted below by clicking the image to view.




As for the exchange process, it was smooth, didn't faced any problem, i used USDT (TON) and DOGE for faster confirmation and cheaper tx fees. One thing only i observed is the exchange might be using Binance API based on the transaction id (me sending to their deposit address) this is also means that Binance might demand or ask KYC info from thechangeltd users if i'm correct.
I see that you don't have restricted countries but Binance has, so what will you do if Binance require you and the user from those banned country transacting your platform. I could only think a disaster since it will not be solve so easily.

Txid:


Process








Optional tasks:
Followed X and subscribed TG channel and chats as well as reposted pinned posts.




Last 3 characters of swap: 2XM

Mia Chloe
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August 23, 2024, 06:16:56 AM
Last edit: August 23, 2024, 06:44:00 AM by Mia Chloe
 #8

Firstly starting with the responsiveness of the pages, it nice however you have to work on the russian language issue. When you boot a page It loads up in russian language at first before changing to English the issue is more noticed when you make. Use of a slow internet connection. In addition  my browser displays that the page was translated. Fixing this will make the loading page more smooth especially for English- only readers.

Secondly your image previews are made only in Russia including your telegram bot which doesn't have a menu button.  You should consider adding a menu button to the telegram bot since as of the time of me writing this, the bot does nothing but redirect you back to the website.
If possible , integrate the bot to be able to be linked to a users the change account with special verification details. With the bot the user could get notifications about actions on his account as well as transaction notifications.


As you can see above all image previews on the bot are in Russian. Also, you should look into your feedback on network fee.s just like it displays on the bot above, a dummy fee of 2BTC repeats for any exchange initiated. Also reducing processing time as much as you can would be nice as everyone loves a fast transaction.


bech32 address:  bc1q2ywtv2678egt2w85tugsk60jpvy4jz543lwds5

I'll update if I discover more suggestions or errors.

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FinneysTrueVision
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August 23, 2024, 07:08:51 AM
Last edit: August 24, 2024, 09:41:40 PM by FinneysTrueVision
 #9

bech32 address: bc1quh3xvd7nkup4mg5p2jc3qh08ngs34nsawwkvr0

I have used thechange.ltd to do several swaps and have not found any significant issues. The website is really nice and modern looking. There were a few grammar issues earlier on but they usually get fixed. Some Russian text still needs to be translated in the Telegram bot and the screenshots on the english version of the website.

The trading experience is really fast and smooth. They advertise having 250 currencies available but there are some currencies that are not always available for trading. Monero is one of those currencies that will show as being unavailable regardless of the amount or coin you want to exchange for. Each trade takes about 2–3 minutes to complete once your deposit has been confirmed.

When depositing you only have a 2 hour limit to send your funds and the address they give you will be a Binance address that has previously received deposits. The funds you receive will also come directly from Binance. Knowing this, users should not try to deposit coins that might get them flagged by Binance.

Using exchanges like Binance as a source of liquidity creates some ambiguity in their AML policy but I hope they can become less reliant on them over time.

Last three characters of order ID: Etm

 

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August 23, 2024, 12:04:28 PM
 #10

The Change Ltd Review By MAAManda

I'll get straight to the point because @OP said not to make up fairy tales. Here are some possible errors that I found:

1. There's No Scrollbar
I tried this platform on PC, so it annoyed me a little because I had to use page up - page down or use the scroll wheel (maybe this is a problem on my side only), but wouldn't it be better if we had a scroll bar? does anyone agree?

2. BEP2 Tokens Receiving Unavailable
IDK whether this is an error or not, but when we act as sender, we can do it. But not if we act as recipient. Can you guys explain this, or is this really an error?


Image Source: The Change

3. No Link & Link Doesn't Match
After creating the order, we move on to the awaiting deposit page, and when scrolling down, we'll find a display like the image below:


Image Source: The Change

Red Border: There's no link inside "Go to Telegram" & Telegram logo, which should contain links like on the main page.
Green Border: The link refers to the main page "https://thechange.ltd/" which should go to "https://t.me/thechange_sup" or "tg://resolve?domain=thechange_sup" (website code).

4. More To Come... (If Possible)

Address: bc1qtlts7hahqukepuy4lucvd593l6j2260cmu98se


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August 23, 2024, 12:36:14 PM
Last edit: August 24, 2024, 06:03:26 PM by Porfirii
 #11

The Change Ltd Review By Porfirii

Min. Amount:

In comparison to a main competitor I usually rely on to do crypto-to-crypto, I found that the min amount in The Change is usually larger: for example, when I try to swap USDC from Matic (Polygon) to BTC or ETH (ERC20), which I consider that are not so unusual operations, it says that the minimum amount is 50-60 USDC, while in the competitor it is only 6 USDC. In fact, I wanted to test the exchange with 20 USDC, but I couldn't. (If you consider that my review is not complete without performing an actual exchange, let me know and I will do it).



Edit: transaction over the minimum threshold was fast and smooth:


Last three characters of the order ID: ZRk


For the most common pair, Min amount for BTC to ETH is almost 0.0006, while in the competitor roughly 0.0001. Perhaps these are not the kind of operations in your target (not interested in the long tail?), but for little everyday operations The Change Ltd is not the service I would use, simply because they are not even possible.

In fact, even when the numbers dodn't add up because you consider that a few large operations eclipse any number of small ones, if I have to make a large exchange I will usually use a service that I already know because I used it several times before for my everyday swaps, instead of venturing to use a new one.


By User:Husky - Own work, Public Domain, https://commons.wikimedia.org/w/index.php?curid=1449504


Cookies:

As a citizen of the European Union, I'm concerned about my privacy. The GDPR requires websites to obtain explicit consent from users, which must meet certain requirements, before placing cookies on their devices. It surprised me that I didn't see the typical banner about cookies when I visited the website, but cookies were stored without my consent:



Fines for not respecting the data protection rules about cookies can be up to 20 million euros or 4% of annual turnover, whichever is higher; the kind of fine that can ruin a business. For instance, Microsoft was fined 60 million euros by French regulator for that reason. There are quite simple plugins that can do the work for you in that sense.

Finally, the 3.1 clause in your Service Rules:
Quote
We value your privacy and make every effort to protect your personal information. No data is shared with third parties without your explicit consent
is clearly insufficient to meet the requirements of the GDPR, and contradicts the 3rd clause of your Privacy Policy. Ask a lawyer for advice. As an individual interested in the subject, and with extensive legal background, I could also help.


Languages:



Having only English, Russian and Ukrainian languages available is very limiting. Consider translating your website into more languages. You can find the list of languages by number of native speakers here. Looking at the numbers, Mandarin Chinese, Spanish and Hindi are a must:



With AI you can get really good translations nowadays for free, with a very low error rate. If you want something more professional for your exchange processor, consider hiring native translators for MTPE (Machine Translation Post-Editing) or directly translate the website's content. We have a group of native translators who can help in this regard: The Alliance of Bitcointalk Translators [AoBT].





Address: bc1q38lza7gp9swl52n75gjv5f66ty0yv2nvymfp00
(Last three characters of the order ID: ZRk)

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August 23, 2024, 12:59:25 PM
Last edit: August 27, 2024, 07:32:28 AM by Woodie
 #12

MY Change.ltd REVIEW

For a new company on my radar I like what I see so far, user interface works as expected smooth and flawless , tried website both on PC and mobile and it looks well optimised based on my experience. And something commendable about how Change is built is that it's a non-custodial exchange which means security 🔐 is above average and less likelyhood of getting hacked, and makes the need of Proof of Reserves irrelevant though some kind of customer insurance would be appreciated.

Overview
From images shared on website on how to use the platform, English being the most used language around the internet it would be appreciated if Change.ltd changed the Russian text on images used on the "how does it work" page  to English to communicate to a much bigger audience and give it a neutral vibe.


Also not that this is a big deal, but thought contact email was to be housed on your domain just to enhance security for your clients and yourself and generally give it a professional touch.
Code:
thechangemail@proton.me

Something I found in your FAQ
Quote from: =Why is the amount received different from the amount sent?
Given the volatility of cryptocurrencies, the exchange rate may change during the course of the exchange. This means that the amount received may differ from the amount displayed when the order is placed. This difference can be either positive or negative and is not determined by The Change, but by market movements. We try to find the most favourable exchange route by choosing the best available exchange rate at the time of the transaction.

I think if it's not too much work for the Dev's I would be happy to have a fixed and floating price option for clients to avoid feeling like they were cheated when making the transaction, and integrating such a feature would create trust and keep users coming to the platform for any exchanges as uncertainty is cancelled out.

Exchange Experience 💱

Exchange enhanced Measures: I like the small touch added of preventing sending coins to a non existent wallet address or unsupported Blockchain by the red hilight and greyed exchange button, though some kind of warning to users could be appreciated to let them know what's happening  Cool


Transparent Fees: I must say, exchange fees based on assets chosen are very competitive and transparently put out before exchange starts which is a plus as you know exactly what to expect when you receive coins in your wallet.


Speed: coins do arrive within given estimate upon Change.ltd receiving the coins from user, happy with the service.






order ID: umF




3 Optional tasks Done:


---------
Bech32 address: bc1qgdrs2phjfwrvmm6ur2ncqd6ku3e5sg7pvnk724
____
order ID: umF

 
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August 23, 2024, 02:27:30 PM
 #13

They have one of the worst mobile websites but they lack a simple understanding that the next big thing is a mobile website. I am sure no one here would have discussed this problem and I think this is a big issue as per my understanding.

[1] Click on the hamburger menu and you will be surprised that after you click on the link in the menu on the mobile device you need to wait. After waiting a user will still not be able to access the the content.
[2] As soon if anyone wants to view the information he/she will be getting a screen that will only show the menu item.
[3] I would be not interested in a situation where it shows nothing while accessing the exchange on the mobile device. [suggestion] It would be great if the team initiated a new page rather than the set page.
[4] There is not a sign that says that you as the user can get to the home page. I think a home image would help everyone using the exchange while using it on mobile.

This is my review of using the tool on a mobile device. Since this is the second time, I assume it won't be overlooked by the manager. I do want to ensure that my review was the first in mobile review.

my address:    


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August 23, 2024, 03:30:39 PM
 #14

Thank you for your review we will implement, highlight the page on which the user is now, as well as add loader when registering, in the review did not see anything to say that you exchanged through us funds, this makes it not complete.

My review of https://thechange.ltd/en

CONS
  • On the home and order pages, When the user puts in quantities of token that does not reach the minimum to be swapped, Instead of having Unavailable at the token to receive, its better it remains 0, so the user doesn't think such swap services are not provided by the company
  • On the Go to telegram action button, highlighting the button on hover would help the user know it is click ready, the pointer is not enough since not all users have sharp vision to see the pointer effect.
  • The top Navigation should have an indication of the current page of focus, so the user can literally know where he/she is at, and not feel lost in the website, the user page Navigation has this feature and its cool, the top nav too should have it.
  • The Service rules section text during registration is hard to read, the colour is not providing enough contrast with the background. use a bolder font, increase the weight of the current one or darken the colour to reduce the cognitive friction in reading it. There should be a close button to close the SLA page and return the user to the registration page, it is a bad experience to have to use the browser back button for this action. A user might literally feel lost and find it difficult to return to the registration page
  • Include a kind of loader in the Register/Login button area to indicate to the user that the auth request has been received and processing, I literally had to click multiple times because there was no indication that my click was received until I found myself in the dashboard page. although it's a good thing I checked the network tab and saw your team handles multiple clicks well to prevent multiple requests which is nice by the way.


PROS
  • I love the mild animation, it made the site more visually pleasing, great UI too and easy to use website
  • The site does not consume much data, Images are optimized, it can be better if pulled in from external image processing servers like cloudinary and not sending from the backed tho increase optimization of the site.
  • Light/dark theme is superb, I really enjoyed the dark theme.


Address: bc1q500rp4r47w3tvds9syq7klx0ckw645m2gqc9cu

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August 23, 2024, 03:32:11 PM
 #15

Thank you for your review we will write what data we can collect on KYC, the review did not include information that you exchanged funds through us, this makes it incomplete.

Just another small grammatical error here:



However, you should be really clear as what information you needed from your customers for the AML/KYC verification. So you should you as detailed as possible, that you are going to request or they will have to provide the following information:

(a) legal name
(b) home address
(c) date of birth
(d) nationality
(e) phone number
(f) photo

Same with the "liveness check", you should be as detailed as well,

(a) users will have complete a photo based verification procedure, photograph himself/herself holding his passport or any pertaining documents with the current date or something like that.

Bech32 address: bc1qj43m84yrh3a3k48kzsynm5z39x93wjptvl6g4s


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August 23, 2024, 03:35:27 PM
 #16

Thank you for your review we have sent a request to the bot team, it will soon add translation of pictures into English, also we have already added a function to remove extra space, it remains only to update the files on the server, also we have added closing the burger menu when you go to another page, in the review was not information that you exchanged through us funds, this makes it not complete. We will be glad if you will complete it.

bech32 address: bc1qtcx8cdk7puz2g9uhauxw7txfe6mf92spfgk3uf

To start with... The telegram bot linked on the navigation bar of the site is in Russian language the same on the images attached. If the project is aiming on the worldwide users it's better to change it to international language, the English.










Upon inputting the receiving address (from copy-pasting somewhere) the "Receiving address" turns to color red without giving exact details of the error, upon checking the browser's developer tab it shows "Invalid address for specified network" note that this is the correct address. Upon double checking it shows that there's a space in the end of the address, so i need to delete it first before "Exchange" button becomes clickable.
As for UX side, this should be solved by having the trim() function in the (js in client side) also, add specific message error to avoid confusion for the address textbox either dismissible alert box or just text in red beside the "Receiving address"



Another UX problem in smaller resolutions like mobile... After accessing the hamburger menu for navigation bar, once you click the "Commissions", "FAQ", and "Contacts", the URL change the page change as well, but the "menu overlay" should be automatically close after clicking the navlinks. Well, it only works if you click the "X" button as well.

Check the gif posted below by clicking the image to view.



Optional tasks:
Followed X and subscribed TG channel and chats as well as reposted pinned posts.

Will edit this after finding more errors...

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August 23, 2024, 03:37:50 PM
 #17

Thank you for your review we have sent a request to the bot team, they will soon add translation of pictures into English, also our team has checked the loading of pages and if English is selected the page is loaded immediately in this language, we use NUXT JS and it can not be such problems, in the review there was no information that you exchanged funds through us, this makes it not complete. We will be glad if you will complete it.

Firstly starting with the responsiveness of the pages, it nice however you have to work on the russian language issue. When you boot a page It loads up in russian language at first before changing to English the issue is more noticed when you make. Use of a slow internet connection. In addition  my browser displays that the page was translated. Fixing this will make the loading page more smooth especially for English- only readers.

Secondly your image previews are made only in Russia including your telegram bot which doesn't have a menu button.  You should consider adding a menu button to the telegram bot since as of the time of me writing this, the bot does nothing but redirect you back to the website.
If possible , integrate the bot to be able to be linked to a users the change account with special verification details. With the bot the user could get notifications about actions on his account as well as transaction notifications.


As you can see above all image previews on the bot are in Russian. Also, you should look into your feedback on network fee.s just like it displays on the bot above, a dummy fee of 2BTC repeats for any exchange initiated. Also reducing processing time as much as you can would be nice as everyone loves a fast transaction.


bech32 address:  bc1q2ywtv2678egt2w85tugsk60jpvy4jz543lwds5

I'll update if I discover more suggestions or errors.

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August 23, 2024, 03:40:12 PM
 #18

Thank you for your review, thank you for pointing out the problem with cookies our team will soon fix it to fully comply with European Union laws, soon we will also add other popular languages, the review did not include information that you exchanged funds through us, this makes it incomplete. We will be glad if you will complete it.

The Change Ltd Review By Porfirii

Min. Amount:

In comparison to a main competitor I usually rely on to do crypto-to-crypto, I found that the min amount in The Change is usually larger: for example, when I try to swap USDC from Matic (Polygon) to BTC or ETH (ERC20), which I consider that are not so unusual operations, it says that the minimum amount is 50-60 USDC, while in the competitor it is only 6 USDC. In fact, I wanted to test the exchange with 20 USDC, but I couldn't. (If you consider that my review is not complete without performing an actual exchange, let me know and I will do it).



For the most common pair, Min amount for BTC to ETH is almost 0.0006, while in the competitor roughly 0.0001. Perhaps these are not the kind of operations in your target (not interested in the long tail?), but for little everyday operations The Change Ltd is not the service I would use, simply because they are not even possible.

In fact, even when the numbers dodn't add up because you consider that a few large operations eclipse any number of small ones, if I have to make a large exchange I will usually use a service that I already know because I used it several times before for my everyday swaps, instead of venturing to use a new one.


By User:Husky - Own work, Public Domain, https://commons.wikimedia.org/w/index.php?curid=1449504


Cookies:

As a citizen of the European Union, I'm concerned about my privacy. The GDPR requires websites to obtain explicit consent from users, which must meet certain requirements, before placing cookies on their devices. It surprised me that I didn't see the typical banner about cookies when I visited the website, but cookies were stored without my consent:



Fines for not respecting the data protection rules about cookies can be up to 20 million euros or 4% of annual turnover, whichever is higher; the kind of fine that can ruin a business. For instance, Microsoft was fined 60 million euros by French regulator for that reason. There are quite simple plugins that can do the work for you in that sense.

Finally, the 3.1 clause in your Service Rules:
Quote
We value your privacy and make every effort to protect your personal information. No data is shared with third parties without your explicit consent
is clearly insufficient to meet the requirements of the GDPR, and contradicts the 3rd clause of your Privacy Policy. Ask a lawyer for advice. As an individual interested in the subject, and with extensive legal background, I could also help.


Languages:



Having only English, Russian and Ukrainian languages available is very limiting. Consider translating your website into more languages. You can find the list of languages by number of native speakers here. Looking at the numbers, Mandarin Chinese, Spanish and Hindi are a must:



With AI you can get really good translations nowadays for free, with a very low error rate. If you want something more professional for your exchange processor, consider hiring native translators for MTPE (Machine Translation Post-Editing) or directly translate the website's content. We have a group of native translators who can help in this regard: The Alliance of Bitcointalk Translators [AoBT].





Address: bc1q38lza7gp9swl52n75gjv5f66ty0yv2nvymfp00

The Change Ltd
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August 23, 2024, 03:44:47 PM
 #19

Thank you for your review, in the future our team will make a layout instead of images and there will be a translation into all languages, we use the mail support@thechange.ltd, as well as mail on proton, you can find both of these mails on our website in the review there was no information that you exchanged funds through us, this makes it incomplete. We will be glad if you supplement it.

MY Change.ltd REVIEW

For a new company on my radar I like what I see so far, user interface works as expected smooth and flawless , tried website both on PC and mobile and it looks well optimised based on my experience. And something commendable about how Change is built is that it's a non-custodial exchange which means security 🔐 is above average and less likelyhood of getting hacked, and makes the need of Proof of Reserves irrelevant though some kind of customer insurance would be appreciated.

Overview
From images shared on website on how to use the platform, English being the most used language around the internet it would be appreciated if Change.ltd changed the Russian text on images used on the "how does it work" page  to English to communicate to a much bigger audience and give it a neutral vibe.


Also not that this is a big deal, but thought contact email was to be housed on your domain just to enhance security for your clients and yourself and generally give it a professional touch.
Code:
thechangemail@proton.me

Something I found in your FAQ
Quote from: =Why is the amount received different from the amount sent?
Given the volatility of cryptocurrencies, the exchange rate may change during the course of the exchange. This means that the amount received may differ from the amount displayed when the order is placed. This difference can be either positive or negative and is not determined by The Change, but by market movements. We try to find the most favourable exchange route by choosing the best available exchange rate at the time of the transaction.

I think if it's not too much work for the Dev's I would be happy to have a fixed and floating price option for clients to avoid feeling like they were cheated when making the transaction, and integrating such a feature would create trust and keep users coming to the platform for any exchanges as uncertainty is cancelled out.

Exchange Experience 💱

Exchange enhanced Measures: I like the small touch added of preventing sending coins to a non existent wallet address or unsupported Blockchain by the red hilight and greyed exchange button, though some kind of warning to users could be appreciated to let them know what's happening  Cool


Transparent Fees: I must say, exchange fees based on assets chosen are very competitive and transparently put out before exchange starts which is a plus as you know exactly what to expect when you receive coins in your wallet.


Speed: * last part will postStill testing*

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Bech32 address: bc1qgdrs2phjfwrvmm6ur2ncqd6ku3e5sg7pvnk724
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BABY SHOES
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August 23, 2024, 03:56:41 PM
 #20

@The Change Ltd consecutive posts are prohibited by the forum and the rules are clear.
32. Posting multiple posts in a row (excluding bumps and reserved posts by the thread starter) is not allowed.
Just quote the posts one by one and reply in one post.

If I have time I will test your platform when funds are ready. Wink

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