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Author Topic: Should casinos give out warning first before restricting players account?  (Read 501 times)
Wakate
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August 31, 2024, 10:23:28 PM
 #61

So my question now is that, do you guys think that casinos are wrong for not giving any reasons for players mistakes before restricting their account? 

Do you guys have a wish that casinos should always give reasons via players provided email before restricting their accounts? 
If it's possible for the casino to be warning their players of what they are doing wrong before they restrict their account, the number of complaints from gamblers would have reduced, and some could have learnt how to protect themselves from getting their account permanently banned. 
 
But the casino won't do that because they assume the gambler should have studied the policies of the casino before they started, so warning their customers might even end up increasing the risk and damage that the gambler might cause to them.
I think it is not all violations that require a first time warning. Their are some that would need warnings while others can be very offensive and might not require any  warnings at all. It is also important for everyone gamblers to try as much as possible to review the terms and conditions of the casino they are using because their is very important to prevent restriction that could pain us to the bone. Sometimes we just chose to use any casino that interest us without even the going through the teams so we can understand why we need to use the casino or not. Also this will help us to know the certain places that are restricted so we don't become ignorant of it.

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alastantiger
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August 31, 2024, 10:26:07 PM
 #62

So my question now is that, do you guys think that casinos are wrong for not giving any reasons for players mistakes before restricting their account? 

Do you guys have a wish that casinos should always give reasons via players provided email before restricting their accounts? 

If we all have like minds about these, do you think it's something that can be archived? How can it be archived? 

Casinos should give a warning before restricting accounts that have violated their rules, they can be given warnings so they close one account and only use one. I do not see better reasons to ban a gambler that has two accounts and he isn't using both accounts as downline for the other account and receiving referral rewards. If the two accounts aren't earning from each other, I don't think it is good that they are banning them. The thing that helps the casino is that they already have their rules of not allowing multiple accounts hence they aren't wrong for banning the account but they shouldn't be this strict as it might be affecting genuine gamblers that didn't know about their rules. Who reads terms and conditions before using a casino, everybody just starts gambling as they can make use of the casino in their country. The more banning of account of gamblers can give the casino a bad reputation.

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September 01, 2024, 01:32:07 AM
 #63

I think it is not all violations that require a first time warning. Their are some that would need warnings while others can be very offensive and might not require any  warnings at all. It is also important for everyone gamblers to try as much as possible to review the terms and conditions of the casino they are using because their is very important to prevent restriction that could pain us to the bone. Sometimes we just chose to use any casino that interest us without even the going through the teams so we can understand why we need to use the casino or not. Also this will help us to know the certain places that are restricted so we don't become ignorant of it.
I agree with that, in general, gamblers should be able to review the terms and conditions that the casino has set because this is to make them comfortable in gambling later. What often happens is that we always use casinos without any detailed treatment such as reviewing the existing terms and conditions, maybe this is based on laziness to read or listen to the terms and conditions that the casino has set.
Everyone will definitely go through one of these things, especially if they are very excited to gamble, of course when they register at a new casino, what they will do is register and immediately make a deposit and bet, without looking at the reputation of the casino because they tend to only see it from the point of view of their interest by guessing that the casino is good and can make them win. I'm sure things like this happen a lot, reminding each other doesn't hurt so it's better to be more detailed when visiting a new casino.

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September 01, 2024, 09:22:43 AM
 #64

I always suggest giving warning before using any harsh punishment whether it be about casinos or anything else, for whatever reason one may be ignorant of rules, a warning beforehand helps see one's error and he'll naturally avoid that error in future.
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September 01, 2024, 09:30:10 AM
 #65

On this serious concerns about casino restrictions, I guess those players committed such violations and didn't clear out their shortbringings has nothing to do in order to appeal. This cases is really big deal for casino admin, however the warnings they've been sending to individuals that has problems was dessiminated through personal mails submitted.
Actually it's a confidential information came from casino system administrator, so it's essential to be updated by checking mails sometimes.

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September 01, 2024, 09:32:32 AM
 #66

I think the bigger casinos out there have warned users personally when getting a red flag raise. But this might happen all of a sudden and be frustrating to the player, because from the player's side, they are putting in money for playing.

But we have to accept that the casino is running a business and if we stay clean we will not face restrictions. It does well to read and understand what the ToS says and clarify with the support team any conflicts.

Reasons may not be disclosed, it breaks the trade secrets of the casino and we should not ask for it either.

 
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September 01, 2024, 09:48:48 AM
 #67

Do you guys have a wish that casinos should always give reasons via players provided email before restricting their accounts? 
Affirmatively regarding gamblers ignoring to read the T&Cs of the casinos and then furthers to violet the policies which lingers to the restrictions or even banning of accounts, the casinos should still stand all rights to let know the players the reasons for their actions against the player (s) so that both sides can be equiped either consciencelessly aware of what resulted to the defamation if a party might take it upon its interest.

There is no necessity for warning as long it is clearly indicated of the T&Cs but if aside the T&Cs that the casino finds the players going Contrarily it is of no just course that the casinos can indict the players since there is no bridges.

That is why it is Worth justifying when either casinos or players are dragging each other just as you said OP, some gamblers might be fond of tarnishing reputations of casinos uncalled fully.












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September 01, 2024, 10:09:59 AM
 #68

The solution is to have two choice, let the gambler choose.

Give out warning is good, but it's really annoying when you're looking for fast and convenience UI/UX, imagine there's always new warning messages when you want to explore the sites?

On the other hands, some people might be paranoid and avoid to make any single mistake.

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September 01, 2024, 10:16:36 AM
 #69

I think the bigger casinos out there have warned users personally when getting a red flag raise. But this might happen all of a sudden and be frustrating to the player, because from the player's side, they are putting in money for playing.

But we have to accept that the casino is running a business and if we stay clean we will not face restrictions. It does well to read and understand what the ToS says and clarify with the support team any conflicts.

Reasons may not be disclosed, it breaks the trade secrets of the casino and we should not ask for it either.

Provably that is since giving warnings to their gamblers regarding on their activity made is somehow gives people confidence that they can still improve or correct things that casino notice to them. Since If the immediately restrict user without giving them a warning for sure that they might face a lot of accusation especially that there are butthurt costumer will question them regarding on the restriction they impose to their accounts.

The warnings they give to those costumers is somehow a good proof that they didn't do anything and the user is doing a crazy claims is real violator. We see this for many times that's why its good for the casino to take good decision making since it will create a trouble for them if they immediately restrict users without giving them a warning.

But also if we talk about serious crimes committed like money laundering schemes automatically we know what will be the consequences of this offense and for sure no warnings will be given.

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September 01, 2024, 12:15:50 PM
 #70


no need for warning before restricting peoples account. Before registering on any gambling platform or any online account, I think they will write a whole lots of terms of agreement and ask you to click "I understand"


That also means they can get away first before the casino even has a chance to do something about it.

Imagine telling thieves that they will be arrested after robbing the bank. What will they do? They will try to escape as early as possible.

Gamblers put blames on casinos when

1. They use two or more accounts on a casino.
2. When they lose all their money gambling over and over again.

It is either they cheat or they lose all their money, the guilt of not stopping when they should is what prompts them to start talking shit about the casinos,

But why do people break the rules? I think it is a very good practice when a casino, knowing that a person on their site with double registration, or previously banned and having some claims from the casino, opens another account again and is blocked at the moment of winning.

 No need to stand in ceremony with cheaters; this will only increase the trust of normal people who know that fair play will have fair winnings.

This is more like asking for a second chance right off the bat!

Accounts get restricted as you said for breaking the ToS, why would a casino tell the users, hey, we know you are using a multi-account, you are using a VPN to pay from a banned country, we're going to give you a warning, and then shut it down anyhow because that's how it was supposed to be. I can't see why a casino would want to just inform the player he is risking a ban when that might anyhow come, it will simply make players leave, and nobody is going to risk it further.

There are many more valid point in the comment section that I would have added to this quote but I just picked randomly and to be honest, everyone gave a very valid points based on their opinion.

A reputable casinos will not unnecessarily restricte a players account unless the player has broken the rules, and for players that doesn't bother to read ToS and doesn't know when they are going against the ToS, it's not the fault of the casino for the ignorant of such players, perhaps everything is written on the ToS.

Only a scam casino will restrict players account without any fault from the players end and such act from a scam casino is to steal players funds. Thank posse for your contributions.

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September 01, 2024, 12:23:37 PM
 #71


So my question now is that, do you guys think that casinos are wrong for not giving any reasons for players mistakes before restricting their account? 

Do you guys have a wish that casinos should always give reasons via players provided email before restricting their accounts? 

If we all have like minds about these, do you think it's something that can be archived? How can it be archived? 

Yes, we would love for them to give us warning, however, I don't think that is the practice of most online. It could be deceiving though not to get the warnings, but for us if we don't do anything stupid or trying to cheat them, I think we will be ok.

Not siding on the casinos, but I think 90% of those being restricted or even being ban and their withdrawal are being refuses is that at in any shape or form, casinos might have detected that they are cheating. And for us, read their ToS before playing and if we have questions, then we should raised it to them right away.

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